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Beoordelingen van La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway

2.5 out of 5
La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway
1236 Primacy Pkwy, Memphis, TN

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 198 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 196 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 309 van 1004 beoordelingen" "

5,4/10

Netheid

6,4/10

Personeel en service

5,2/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Rosalinda

4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Tracey, Lincoln Park

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very rude. Loud people next to us all nite blaring music left a day early because I was not happy with our stay at all. Doors didn’t lock and key card never worked had to get a new one each time to get into my room. It smelled funny also. Bathtub was dirty. Overall not happy
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Nashae

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I suggest that you ask to see the room before you pay. When I walked into the lobby the paint was chipping everywhere. The rooms paint is chipping also and there are stains all over the carpet and blinds

2/10 – Ontzettend slecht

Nicolas

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The receptionist is rude and angry
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Nicole

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had to walk to the desk 8 times my kid didn't work they had to change me from wrong wrong to another room on the 4 floor from the 2nd floor Hey I gave my room to somebody else they were very rude at the elevator that had chicken bones and French brides island floor going down the first hallway to the office it was throw up in a corner then the next morning when I woke up it was 2 roaches in the bathroom 8 people is very unprofessional
2 nachten verbleven in april 2024

4/10 – Matig

Cathy

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property definitely needs updating of common areas, replace carpets and printing. Not a good representation of the brand. Price was good. Would probably not stay there again.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Brian

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is completely run down, water damage, peeling paint, and a general stench of smoke and weed throughout the building. Walking in the building half the lights don’t work or flicker, true horror story. The walls were so thin we could hear the people in the next room playing video games. Cops showed up as we were leaving to deal with some kind of altercation at the front. Go to the Hyatt Place next door instead.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Martin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible staff. Very sketchy guests. Noisy all night long. Multiple things and lights in room inoperable
1 nacht verbleven in april 2024

6/10 – Redelijk

Khara

Negatief: Netheid, staat van de accommodatie en faciliteiten
This is a property that I have stayed in a couple of times over the last several years. It has taken an unfortunate turn for the worst. The room smelled like a cigarette party. I actually took pictures of ashes on the bed frame of the mattress it was a double room. I have pics ofa comforter with a cigarette hole burn through it. The entire hotel smells of weed and cigarettes and mildew. Missing knobs from doors and drawers in rooms
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

marion

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible. Do not stay here. The entrance is shabby and muddy. The elevator is ricketty. The floor in the room, INCLUDING the carpet, was sticky. The towel rack completely fell apart when I touched it. The fire alarm was pulled out of the wall and the red light on (= very unsafe). The first room, we couldn't get in the door. The clerk did not seem surprised, as if anything could happen there. He did not apologize.
1 nacht verbleven in april 2024

6/10 – Redelijk

Teresa

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Ashley

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was the WORST. I have ever stayed in Do not be fooled at the pictures they show of the property. It looks nothing LIKE IT! It was a bullet hole on the wall..addicts all around the facility...throw up in the elavator! My room smelled like pee very strong odor I can hear my neighbors arguing! The staff was very rude told me i needed to hush after i told him the room was unacceptable! Please do not stay here it should be shut down! ITS SOO BAD
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

DeShonnon

Reisde met familie
Did not check in customer service experience
1 nacht verbleven in april 2024

10/10 – Uitstekend

Tamika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024

6/10 – Redelijk

Gerald

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The clerk was on the phone speaking to someone in a different language this is very disrespectful. Then someone was smoking in their room and the alarm went off he did not know what to do!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Devan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Waiting on refund. Nobody there for Check-In.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Kishan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was one of the worst ones we have state at!!
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Katherine

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stains on furniture as soon as you walk in the hotel.. Hotel looks old and dirty.. Elevator broke... hallway smelled like Marijuana 😡 Room bed and wash cloth has hair all over the place.. Bench at the end of bed has 1000 stains on it.. Door broken.. Cable is not HD. This place is disgusting.. I will NEVER stay here again.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Aeric

Positief: Netheid
14 nachten verbleven in februari 2024

10/10 – Uitstekend

Ashiona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Madison

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Michelle

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Indian gentlemen checking us in is a Moran!! We made our reservation on line but he couldn't figure out how to check us in.,There's 15 guys on a sports team-the coach was complaining about the rooms being durty,dump..they rented 15 rooms at 4,000
1 nacht verbleven in februari 2024

8/10 – Goed

Clyde

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en comfort kamer
Greeted us nicely
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kendrick

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

6/10 – Redelijk

Monica

Positief: Personeel en service
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Paul E

Reisde met huisdieren, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The front door would not close and a smoke alarm beeped constantly because the 9 volt battery needed to be replaced. I told the front desk and nothing happened. Our door on 116 was difficult to open because the door lock was loose. The left side bed light shade was missing causing a bright glare if used. The desk light power outlet wouldn't work. The radio power outlets would not work.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in januari 2024

8/10 – Goed

Bridgette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Sumiko

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was room number 512 and my boyfriend didn’t take a picture of the bug or pill
2 nachten verbleven in januari 2024

6/10 – Redelijk

Nukenya

1 nacht verbleven in januari 2024

6/10 – Redelijk

Toni

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Elevator out of service. Room dont look like pictures. Oder in hallway. Beds sunk in. Ice machine broken.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Denise

Negatief: Staat van de accommodatie en faciliteiten
Unpleasant Stay
The weekend male desk managers (middle eastern)did not care about the guests’ comfort or safety. A winter storm earlier in the week kept the parking area an ice rink. One upset guest needed bedding cause they only had sheets on the bed. The manager did not provide them any blankets or offer to switch rooms. The lobby was dark and cold as was the breakfast. Not until I checked out was the lobby warm and clean and with a cheerful female desk person.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Susan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was filthy and the hallway smelled of drug smoke. Overall property is run down. We did not stay the night the conditions were so poor and unsafe.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Joi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay. As a single woman, I felt safe and comfortable! Amazing staff!
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Terrance

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Amber

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Elevator and ice machines did not work. Strong weed smell in the hallway. Rooms were cool. Clean bed and bathroom. Slept well. Good hot shower. A lot of movies channels on the tv
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Latasha

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023

10/10 – Uitstekend

Joey

2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Latasha

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was recently billed with some things that were already out of order when I arrived to the property. Management has no unity amongst the housekeepers and maintenance. They book rooms with broken rails, broken knobs and broken toilets.The breakfast’s sausages are not always done. The boiled eggs are old. The coffee isn’t always fresh or hot. Two foreign brothers works the front desk and they are very rude. They get mad when you can’t comprehend their accent. The system will bill your card twice, it’s very slow. They have laundry listed as an Amenity but it does not work and they don’t know when it will be fixed. The only one elevator works. The hotel reeks of smoke and it’s suppose to be a no smoking facility. The maids and maintenance have both expressed how the toilet and rails in my room were broken and had been broken for a while. The foreign clerk had to reset my remote and the manager still charged me for the tv not coming on which seemed to work just fine until my last day being in the hotel my kid 12 year old minor used a restroom across the hall because my 14 year old was taking a shower. The head manager stood in our face and told my son he broke into a room that was clearly left open as they admittedly do all the time. No damage to the door, we had no key. She never apologized and put us out of even after I offered to pay for the extra room as well.

2/10 – Ontzettend slecht

lanora

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hot mess
It was horrible we stayed 4 days and when I asked about getting my room cleaned on the second day I was told everyone was off so I asked if I could change the linens myself the front desk clerk told me he didn’t know where the clean sheets were I was infuriated 😡😡 NEVER EVER AGAIN ‼️
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Shana E

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed bugs in my room
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Roseann

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our first room had a red brown fecal looking splat on wall, body fluid stains on floor and couch and TV was broken. We switched rooms that room was no better for the floor and couch thankfully no wall splats, but that TV was missing cord, my spouse had to check the other rooms to find a cord. The gentleman working was polite but not very helpful or limited in the help he could provide and never apologize or offer any compensation. Extremely uncomfortable experience.

2/10 – Ontzettend slecht

William

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nasty
It was very nasy
2 nachten verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Front desk guy very aggressive also banging on door… my previous stays with front desk clerks were great but not with this guy horrible
1 nacht verbleven in december 2023

6/10 – Redelijk

Sunwha

4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

decobi

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a horrible property. I had to be moved 4 times. The door was broken on one of the rooms. The ottoman looked like it was out an hourly hotel. Meaning that it was heavily soiled . I will not be going back to this property.
4 nachten verbleven in december 2023

6/10 – Redelijk

leshundra

1 nacht verbleven in december 2023

10/10 – Uitstekend

Stephanie

Positief: Netheid, voorzieningen
3 nachten verbleven in december 2023