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Beoordelingen van Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
2700 Perkins Road South, Memphis, TN

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 230 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 145 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 199 van 1004 beoordelingen" "

6,8/10

Netheid

7,2/10

Personeel en service

5,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Melanie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SO dirty!!
I have never been to such a dirty hotel in my life. Downstairs it looks quite nice and tidy, but the rooms were so dirty! Never vacuumed under the beds. Bathroom moldy, dirty, full of hairs (not mine!), we had to take a shower in a dirty bathtub where you couldn't stand in, because it was dangerous. I got 2 towels for 4 persons for 2 nights. When I asked after 1 night for 4 clean towels, the receptionist was surprised I wanted so much. And breakfast? 😂 Toast with nothing to put on, cereal but no milk. Coffee with no taste. The only thing what was positive about this hotel was that ihop is next to it. With nice staff and good breakfast.
2 nachten verbleven in augustus 2023
Reactie van Management op 7 aug 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.

8/10 – Goed

Corrine, Boxtel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Op naar Elvis
We hadden een kamer op de 5de verdieping met een heerlijk kingsize bed. De kamer was ruim en schoon. Om het hotel is niet veel te doen maar het was voor 1 nacht een prima hotel. Het ligt ongeveer 20 minuten rijden naar Graceland. Ontbijt was karig en t personeel niet erg spraakzaam.

2/10 – Ontzettend slecht

Canitrea

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom was dirty, so was the bed. We was right by the stairs and all you could here was people opening and closing it.
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 23 mei 2024
Thank you for bringing this to our attention. We apologize for these issues and will bring them to the attention of our housekeeping department. We hope to regain your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Brayant

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen
Smell nasty , carpet was dirty and ac would stop working.
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 22 mei 2024
Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to earn your business in the future by improving the guest experience.

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 13 mei 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 – Uitstekend

Kamila

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 13 mei 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 – Ontzettend slecht

Shelia

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms wasn't clean and had a horrible smell , and the halls ways where very hot and got a smell also !!!! They had hair in the bathrooms and you can tell the room wasn't expected too !!! One of the worst hotels i have ever stay at !!! Needs more inspections after they r clean !!! I definitely know because i was a supervisors too !!!
1 nacht verbleven in mei 2024
Reactie van Management op 8 mei 2024
We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.

6/10 – Redelijk

Sonia

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No breakfast and smell
1 nacht verbleven in mei 2024
Reactie van Management op 8 mei 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 – Uitstekend

Leowelt

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 6 mei 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 – Ontzettend slecht

Shree

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 3 mei 2024
Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to earn your business in the future by improving the guest experience.

6/10 – Redelijk

Tanisha

2 nachten verbleven in april 2024
Reactie van Hotel Management op 3 mei 2024
Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to earn your business in the future by improving the guest experience.

10/10 – Uitstekend

Amy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for price.
1 nacht verbleven in april 2024
Reactie van Management op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Bria

1 nacht verbleven in april 2024
Reactie van Management op 28 apr 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 – Ontzettend slecht

Jesus

4 nachten verbleven in april 2024
Reactie van Manager op 22 apr 2024
Thank you for sharing your experience with us. We regret we did not meet your satisfaction during your stay. We are working with our staff with improvements for the quality of the property.

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's bad. Do yourself a favor and find somewhere else. If you have family, don't bring them here.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 19 apr 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Emily

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It took forever to even get the guys at the desk to acknowledge me. They were changing shifts and it seemed like the night shift guy was being trained by the evening shift guy, whose ride was outside the main entrance with their music so loud the lobby desk was vibrating. We finally got checked in and headed up to the room. We were met in the hallway by several shady-looking people. Got to the 4th floor and as soon as the elevator doors opened we were hit with a wave of heat (seriously- 80 °) and the smell of cigarette smoke and marijuana. When we got to our room, the key didn’t work so I had to go back to the lobby to get that fixed. We finally got into the room- the carpet was dirty and worn; the chair and ottoman had a dirty cover over it (I was scared to lift it to see what it was covering); there was still trash around the room from the previous occupant; the shower was disgusting. The sheets on the bed did look clean and it was well-made. The TV worked, but was very unclear and had a red line running down the picture. Throughout the night we were woken by doors slamming and I swear I thought I heard someone trying to open our door at one point. (I had put a piece of furniture in front of the door cuz this place gave me the creeps!) When we went down in the morning to check out the “continental breakfast” we found more cereal on the counter than was in the dispensers and three slices of bread; plus a woman talking to two guys about turning tricks for $30.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 17 apr 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

4/10 – Matig

John

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Poorly maintained- broken tiles, dirty furniture etc. etc. If you don’t go for breakfast early, there will be no breakfast- inadequate service.
2 nachten verbleven in april 2024
Reactie van Management op 13 apr 2024
We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 – Uitstekend

Michael, Fond du Lac

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay, clean room, comfortable bed
1 nacht verbleven in april 2024
Reactie van Hotel Management op 11 apr 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

2/10 – Ontzettend slecht

Stephanie

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE. I RECEIVED REFUND BECAUSE OF THE HORRIBLE CONDITION THIS HOTEL IS IN. I WAS WITH MY DAUGHTER AND MOTHER. HOW DISGUSTING AND DISRESPECTFUL. WHAT A SHAME YOU CARRY THIS BRAND'S NAME.
4 nachten verbleven in februari 2024
Reactie van Management op 10 apr 2024
Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to earn your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Keith

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 10 apr 2024
Thanks for your feedback. We appreciate your business.

2/10 – Ontzettend slecht

LONG

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No good
5 nachten verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 – Uitstekend

LONG

1 nacht verbleven in maart 2024
Reactie van Management op 3 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

LONG

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Management op 13 mrt 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

2/10 – Ontzettend slecht

Jelisa

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 13 mrt 2024
Thanks for your feedback. We appreciate your business.

10/10 – Uitstekend

Vianey

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Management op 2 mrt 2024
Thanks for your feedback. We appreciate your business.

2/10 – Ontzettend slecht

JaColby

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pictures shown online are not a great representation of this property. Online it looks clean and new but once there it is a different story.
2 nachten verbleven in februari 2024
Reactie van Management op 2 mrt 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

2/10 – Ontzettend slecht

Anna-Lise

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most disgusting hotel we have ever stayed in. Room was filthy. Sheets were dirty, splatter and mold on walls, holes in the ceiling. The carpets have not been vacuumed or cleaned in a decade. The rating on 6.6 on Expedia is a farce. Unsafe area, absolutely horrendous. Do NOT stay here.
1 nacht verbleven in februari 2024
Reactie van Management op 2 mrt 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Wesley Adam

Reisde met familie
Negatief: Netheid, voorzieningen
Disappointed, I chose this place because it stated microwave and refrigerator, there was no microwave Took 3 days to get more towels and wash clothes, maids never made bed or gave clean shettsc
2 nachten verbleven in februari 2024
Reactie van Management op 21 feb 2024
Guest satisfaction is our number one objective, so we really appreciate the input regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience.

6/10 – Redelijk

Marissa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Just needed a place to sleep for the night. I’m not picky. The place could use a good cleaning the bathroom had hair everywhere.
1 nacht verbleven in februari 2024
Reactie van Management op 21 feb 2024
Thank you for your feedback. We apologize for these issues and are working to improve.

2/10 – Ontzettend slecht

Anna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would NEVER stay here again. Room was full of cockroaches. Dirty bedding and flooring. Area is NOT safe. Homeless people sleeping in the lobby, next to nothing for breakfast d/t outsiders taking all the food. Room smelt of mold and must. VERY unsanitary. First room we were put in had mold and smelt of sewer. Very loud, and dangerous area. We were extremely disappointed in our stay. This place needs to be shut down. We want a full refund. This place needs a full inspection from the health department, and I’d gladly help get this place shut down. DO NOT STAY HERE
3 nachten verbleven in februari 2024
Reactie van Management op 21 feb 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 – Matig

Britnie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The carpet was very dirty. The walls are too thin and you can hear noise in the hallway at night. There was a roach in the bathroom.
Reactie van Management op 21 feb 2024
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

2/10 – Ontzettend slecht

Aqueya

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 13 feb 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 – Uitstekend

Edy

Negatief: Staat van de accommodatie en faciliteiten
Need better cleaning
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 12 feb 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 – Uitstekend

Kristen

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The laundry...such as towels and washcloths would sometimes not be available until later in the afternoon
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 9 feb 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 – Uitstekend

Kristen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really love this hotel because the area it is and the other surrounding motels are dirty and run down and the same if not more expensive nightly price. The rooms are very clean and nice. The breakfast could offer more than just waffles on the weekend. The staff is very accommodating and friendly. I wish there was a microwave in the room so I didn't have to go all the way downstairs to the front lobby to use one.
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 feb 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

4/10 – Matig

Dale

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 9 feb 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

8/10 – Goed

Terry

Negatief: Netheid
Messy alway around i need to be cleaning this property
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 30 jan 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 – Redelijk

michael

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 30 jan 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 – Uitstekend

Ellen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 25 jan 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

2/10 – Ontzettend slecht

Tim

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was very dirty with holes in the flooring, numerous stains on the couch, baseboard was hanging loose, sheets were stained and people running up and down the hallway slamming the exit door. Located in a very bad neighborhood. We left 15 minutes after we got there and lost our payment which is ok because we could not stay there. Horrible room and place to stay. Clerk wanted to help get our money back but was booked thru a 3rd party so was unable to. Not at all like the pictures and comments.
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 23 jan 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

8/10 – Goed

David

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok hotel, sketchy area
Room was comfortable and location was convenient. Maintenance needs to be done as the tub dripped, toilet constantly ran and hot water was lukewarm. Breakfast was cereal or bread and coffee was empty although they tried keeping up with it. Neighborhood is sketchy but it’s fenced and gated with security so it felt safer than it would have been without that
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 – Ontzettend slecht

Devonte

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
BOOK AT YOUR OWN RISK
My stay with this hotel was terrible, the staff was rude and insensitive to the fact that we requested room service every day for a week, and no one ever came. This hotel had roaches coming out of the shower..Our last night we were given another room with a broken toilet and had to use the restroom in the lobby.. there are NO SIGNAGE where I was parked distinguishing the handicap parking from regular parking… however I receive a parking ticket that I will be suing this hotel for…I took pictures to prove there is no handicap parking signs…book this hotel at your own risk! The service was terrible! Someone else had a ticket on their car and this was the sign
7 nachten verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

8/10 – Goed

Heather

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice clean place for the price
Reactie van Hotel Management op 9 jan 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 – Goed

Karina

2 nachten verbleven in december 2023
Reactie van Hotel Management op 29 jan 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 – Uitstekend

Devin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 8 jan 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 – Ontzettend slecht

Maria

5 nachten verbleven in december 2023
Reactie van Hotel Management op 23 jan 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Dean

Reisde met familie
The carpet was dirty. The bathroom tubs were painted with paint. No smoke detectors in the bedrooms and beds are extremely uncomfortable. The worst place I have ever stayed in in my life and I am 55 years old.
1 nacht verbleven in december 2023
Reactie van Hotel Management op 27 dec 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 – Uitstekend

Frank

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the friendly staff and cleanliness of the hotel.
7 nachten verbleven in december 2023
Reactie van Hotel Management op 27 dec 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Hotel Management op 27 dec 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 – Uitstekend

Angela

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Management op 20 dec 2023
Thank you for your feedback. We are happy that your stay was enjoyable.