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Beoordelingen van Super 8 by Wyndham Southaven

2 out of 5
Super 8 by Wyndham Southaven
8734 Hamilton Rd, Southaven, MS

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 268 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 184 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 132 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 172 van 1001 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

6,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

C.J. van der Waal

Positief: Comfort kamer
Goed motel voor een kort verblijf
Had alles wat wij voor een kort bezoek nodig hadden.

4/10 – Matig

William

TV not working / staff didn’t seem to care Toilet seat only held on by 1 attachment other broken
3 nachten verbleven in april 2024

6/10 – Redelijk

Nancy

Reisde met familie
they have no elevators or ADA facilities for people with disabilities--especially bathrooms no pull bars or room to get wheel chair in by toliet
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Robin

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
No elevator at a Wyndham Hotel. I’m handicapped and elderly and the stairs were hard to traverse. No help from the staff either. I’ve always had elevators when I’ve stayed at a Wyndham Hitel before.
1 nacht verbleven in april 2024

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service
Elevator didn’t work. Had to haul my heavy luggage up wooden staircase.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Carol

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place smelled badly. The people working there were really rude. Had to go to desk for towels. Phone didn't work. Was made to pay a 50 dollar deposit but wasnt told that in the begin. Never will stay there again.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

christina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Annetia

Didn't have my room that was reserved had to pay extra to get another room or lose my money. Another that that clean nd ok.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Melvita

Zakenreiziger
Positief: Netheid, personeel en service
The tv wouldn't work the shower wouldn't come on the floor had carpet pull out.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024

6/10 – Redelijk

elizabeth

3 nachten verbleven in maart 2024

4/10 – Matig

Mike

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Looks like a property that has had all the revenue siphoned off and nothing Reinvested in the facility
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Lashounda

2 nachten verbleven in februari 2024

4/10 – Matig

Kalon

Positief: Personeel en service
Negatief: Comfort kamer
Eh
The bed is very uncomfortable. It's basically a 2-in mattress for a metal frame you could literally feel the metal through the mattress and it was so stiff. Paid for my room had to wait 15 minutes because it wasn't clean they were in the process of cleaning it. Very hot because the AC never got turned on until after I got checked in. Oh and if you're in a wheelchair better book the ground floor because there's no elevator.
1 nacht verbleven in oktober 2023

8/10 – Goed

Cheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and very attentive. Our room was clean and fresh smelling. Our stay was was relaxing.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Dionisia

Reisde met partner
Pricing / Cleanliness
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dexter

1 nacht verbleven in september 2023

8/10 – Goed

Johnny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Nakitia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean
5 nachten verbleven in september 2023

6/10 – Redelijk

DAVID JUICE

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Caleb

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No good
Arrived at 6am. Made me check out 4 hours later charged me full price. Rooms where very hot bathtub leaked no hot water. Might as well sleep in your truck. Don't waste a dime here.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

lucien

3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Management was very disrespectful roaches in room ac
3 nachten verbleven in augustus 2023

8/10 – Goed

france

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

8/10 – Goed

Arsenial

Positief: Netheid
Loved it
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Douglas

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel staff was not friendly, saw roaches in room everyday.Management tried to charge for everything you can think of. DON'T STAY HERE. Me never again
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this hotel at all cost
The hotel is outdated. The furniture was was missing the handles which prevents you from opening the desk drawer and dresser. The comforter was stained and ripped. The couch has dark stains and white stains. I removed the stained sheets and went to purchase a sheet set from Walmart. The hotel only has two floors, but no elevator, which made it difficult to get your luggage to the second floor by stairs. The hotel is not ADA friendly, my family member that is mobile by walker couldn't come to any rooms on the second floor, because of this we had to gather in the lobby/dining area to commune, and the management put the chairs on top of the tables to prevent us from sitting. Management was extremely rude and condescending. Rooms are roach invested. I looked for other hotels in the area but everything was sold out because of a convention. I booked for four days but left a day early. Very disappointed.
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in juli 2023

6/10 – Redelijk

Ruth

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Non-smoking—Not!!!
How can you possibly call the room non-smoking. When we walked in we could smell it immediately and our eyes began to water. On top of that the hallway wreaked with marijuana. Very disappointed in the experience.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Joel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Ladaisha

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Bree

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A moving experience
It was a good experience. Check in was very easy. Cleaning staff was excellent. Breakfast was good. I was moving had to get a trailer we stayed there and swam loaded the trailer came back and swim again. Cannot upload my pictures sorry I would but it's just not taking them but it was a great experience and very nice relaxing
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Michelle

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The carpets in the room was wet and smelled like mildew! Horrible smell!
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 19 jul 2023
Dear Michelle,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

10/10 – Uitstekend

Deliana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The location was great it was a nice stay
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 19 jul 2023
Dear Deliana,Thank you for sharing your perfect 10 ratings. It is a great acknowledgement for our team.We hope that you will return, as it is our ongoing goal to exceed the expectations of our guests. Sincerely,Hotel Manager

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Check in was quick and easy. Friendly staff. Clean room.
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 19 jul 2023
Hello David,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely, Hotel Manager.

2/10 – Ontzettend slecht

Carmen L

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The rooms were very muggy and smelled like mildew, their were a lot of cars were people park that were being worked on like this was a car shop. And I found some roaches crawling under the door.
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 19 jul 2023
Dear Carmen,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was ok but no gide for the TV channels an the breakfast wasn't very good not a lot of stuff to choose from
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 19 jul 2023
Dear Guest,I sincerely regret your negative experience at our property. This is not typically the case with our guests. We are actively investigating your feedback and will take appropriate action as soon as possible. I hope you'll give us a chance to make things right for you.Sincerely,Hotel Manager

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good except shower handle which told them. Second morning no milk for the breakfast said they were out. Other than that I was away from the city and I felt safe there with my granddaughter
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 19 jul 2023
Hello Brian,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 – Uitstekend

Tearria

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 19 jul 2023
Dear Tearria,Thank you for your stay and the ten stars.I hope you had a nice stay and liked our hospitality.From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.

2/10 – Ontzettend slecht

Veronica

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 19 jul 2023
Hello Veronica,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us.Please revert.Sincerely,Hotel Manager.

8/10 – Goed

james

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like the location. Wasn’t anything I didn’t like.
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 19 jul 2023
Hello James,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.I look forward to your next visit.Regards,Hotel Manager.

2/10 – Ontzettend slecht

HnG

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst stay ever
Filthy hallways and not an elevator in sight. Smells musty and old. Staff is horrible and rude
1 nacht verbleven in april 2023

6/10 – Redelijk

Anthony

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
A/C is noisy
We stayed there Friday night and left at 5:30am the next day. Staff was very friendly. The room was clean but the spread had cigarette holes. The air conditioner was very noisy when it came on which made for a less than restful night for my light sleeping wife. Room was fine otherwise.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Juan

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Bryant, Oak Park

Negatief: Personeel en service
Checking experience horrible.
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Clarence

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
CustomerService was horrid
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Alexis

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Steve, Madisonville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The checkin clerk was super nice but surprisingly, there was no elevator and sadly, rooms were more outdated than pictures indicated but clean, smelled nice and a/c worked great. For the price, I’d stay here again.
1 nacht verbleven in maart 2023