Exterieur

Beoordelingen van Super 8 by Wyndham West Memphis

2 out of 5
Super 8 by Wyndham West Memphis
901 Martin Luther King Dr, West Memphis, AR

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 172 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 195 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 167 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 174 van 1002 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Koen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Netjes voor 1 nacht
Net hotel, maar echt maar voor 1 nachtje. Veel werkzaamheden in de nacht rondom het hotel en vooral bezocht door truckers. Kamers zijn ruim en over het algemeen netjes. Let op, West Memphis is niet hetzelfde als Memphis ;)
1 nacht verbleven in april 2019

8/10 – Goed

Wilma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel voor een paar achten.
Dit hotel is een prima hotel, schoon, gelukkug geen vloerbedekking zoals de meeste maar een laminaat vloer. Het ontbijt viel tegen zoals de meeste hotels daar in Amerika. Dichtbij de stad.
4 nachten verbleven in oktober 2018

2/10 – Ontzettend slecht

Leanna

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We ended up leaving there was holes in the bedding and stains all over the beds, and the curtains were broken and dirty
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Garry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Skylar was really nice!!!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Terry, Malvern

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older property with normal wear and tear, but it was quiet and the bed was super comfortable.
1 nacht verbleven in mei 2024

8/10 – Goed

Chris

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Good for the money and handy for Memphis. But it’s next to an interstate and truck stop. Also orang feel that safe outside at night, It was ok for what I wanted for two nights.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Jeremy

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The motel room was in a bad state of repair. Window couldn't be shut and secured. Only had one curtain. Breakfast was ONLY waffles and coffee. There was nothing else. I was allowed to cancel my following nights stays.
3 nachten verbleven in maart 2024

4/10 – Matig

Ann

Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had such a bad odor (stale cigarette ???). The rooms were marked "no smoking," but due to insufficient cleaning/ventilation, the odor was about unbearable. When I went to put on my night clothes on the next night at a different stop, they still stunk so badly I couldn't bear to wear them. I was told there was a new owner that was redoing the rooms, but the place to start would be a thorough deep cleaning of each room and the carpets, etc. There were flies in the room and fruit flies as well. I asked for a fly swatter but they didn't have one, apparently. My room backed up to the truck stop, so I had the noise of semis coming and going and running their APUs. This hotel needs major cleaning and updating. There was no coffee in the morning because there were no coffee filters... I cannot recommend anyone stay at this facility.
1 nacht verbleven in maart 2024

4/10 – Matig

dahlilA

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were two men that seemed to appear every time I came out of my room. I confronted one about it and I never saw him again. The clerk literally said my room number loudly after I asked her not to say my room number out loud because the man that kept showing up was just sitting in the lobby when I first arrived. She stated he was a regular. I felt very uncomfortable the entire time. A lot of people that stay here are very sketchy.
2 nachten verbleven in maart 2024

8/10 – Goed

Gail

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Mohammed, Mangaf

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Annette

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
The staff was great A . The hallways had wet paint signs, the vending machines were broken but for the price of the room it wasn't a bad experience. The room itself was nice and clean.
1 nacht verbleven in februari 2024

4/10 – Matig

Cynthia

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jose

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Geovanny

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing good
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Chris

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BAD!
TERRIBLE! Ive never had a bad experience with a Super 8 hotel, until I stayed at this one. Several outlets didnt work. Very little water pressure in the shower. The front desk stated they are in the process of renovation. The only advantage was it is just off of I 40. I will NEVER stay at this hotel again!
1 nacht verbleven in januari 2024

4/10 – Matig

RYAN

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Initially placed in a room with no heat, window open, no blinds, and light fixtures taken off the wall. Placed into a new room with smoke detector take down, "but there's one in the hallway." Entire smoke-free hotel smelled of cigarette smoke. "Complimentary breakfast" was a granola bar and coffee.

2/10 – Ontzettend slecht

anthony

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
the blinds did not close completely and a alarm going off all night.
1 nacht verbleven in januari 2024

4/10 – Matig

jacques

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
hotel a eviter
1 nacht verbleven in januari 2024

8/10 – Goed

Constance

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in januari 2024

6/10 – Redelijk

Agnieszka

1 nacht verbleven in december 2023

8/10 – Goed

Derrick

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jenny

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
300 for a room that had burns already all over
We stayed one night, as soon as I walked in I see big burn marks on cover. The next morning I leave and around noon get notification I’ve been charged another 250 from hotel. I go up there and they try saying a because my boyfriend took a cup out of my car that had cigarette ashes in it and threw it in the garbage in the room that already had the burn marks on bed!!! That’s why we got charged. I asked to speak with manager or get managers number and was told no!!!
Time stamp of photo proves we just checked in.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Richard

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unprofessional desk attendant, Roaches in room
Unacceptable accommodations. Hotel.com should not list this property,
1 nacht verbleven in september 2023
Reactie van General Manager op 26 dec 2023
Hi Richard, I am sorry for any inconvenience you have had. Our property is under renovations, we understand that all may not be up to everyones standard. That is why we are renovating. As far as roaches or anything else if you would have came to the front desk and mentioned we would have refunded or moved you. We take that very serious. I am sorry you had a bad experience with us and we sincerely apologize.

8/10 – Goed

J Russell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Going back again
Very nice
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Hi Mr. Russell, Thank you for your kind words. We appreciate your business. Have safe travels!!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It's an old run down establishment so it was as clean as humanly possible. I went for breakfast at 0820 (breakfast 0600-0900) all they had were granola bars ...what?
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Hi, Im sorry you had a bad experience with us. We did just add all new beds and furniture to all rooms of the property. We have started painting as well. I am sorry you missed all of the new stuff. Our breakfast consists of 1 prepackaged item, 2 flavors of juice, and coffee all day. We do have a nice ihop next door and a dennys across the street. We do have to follow super 8s guidelines for breakfast. I am very sorry for any inconvenience. Thank you for your business.

4/10 – Matig

Lakiva

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room window couldn’t close and trucks where on the other side where if wanted to could see in. My room no breakfast as stated . Low toilet paper an it barely flushed . No tv guide
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Hi Lakiva, I am very sorry for the inconvenience you may have had. All of our windows do close and lock, we have a light breakfast, Not a continental. We also have plenty of toilet paper in stock and keep the rooms stocked, we would have given more if you did not have what you needed. All of our toilets flush as a toilet is supposed to. I am very sorry we did not have a tv guide for you. I am very sorry for any issues you may have had. We wish you safe travels.

10/10 – Uitstekend

J Russell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place and value. Close to many things
Very good newly remodeled.. safe friendly clean.
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Hi J Russell, We really appreciate your business and your kind words. Please come stay again. Safe travels.

4/10 – Matig

Todd

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Coert

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very old building. You can hear people walking above your floor.
3 nachten verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Hi Coert, I am very sorry for any inconvenience this may have caused. Have safe travels.

8/10 – Goed

Brigid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Located near a lot of truck stop access, right next to overnight semi-parking. Because of this was a bit loud at all hours. Also while under construction they just had what they said was "grab n' go" breakfast, which was really just coffee and granola bars.
3 nachten verbleven in december 2023

8/10 – Goed

Cynthia

Zakenreiziger
Positief: Netheid, personeel en service
It was okay, just stayed 1 night. Would go there again
1 nacht verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi Cynthia, Thank you for your kind words. We hope to see you again soon. Safe Travels!!

4/10 – Matig

Barbara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was near the highway. Truckers all around. I booked this place because it was cheaper and close to where we wanted to get on for next day travels. Shower had hole in it. No smoke detector in room. I did tell management in the morning and she said she didn’t know. I called to see if my $50 refund was returned and told the night girl too! She said she didn’t know either. I was told they were doing renovations! I thought they would have offered my money back. Didn’t sleep well. Left in morning as soon as we got awake.
1 nacht verbleven in november 2023

8/10 – Goed

Jason

Positief: Personeel en service
The breakfast is just a granola bar and coffee, but I didn't expect much. It is what it is. It's a cheap hotel and the rooms are clean.
3 nachten verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi Jason, Thank you for you stay with us. We hope to see you again soon. Safe Travels!

2/10 – Ontzettend slecht

Diane

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a disappointment! I've stayed in other Super 8's and was expecting a low budget experience but this one wins the prize for poor service, false advertising and misspent money.
1 nacht verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi Diane, I am very sorry for any inconvenience. We are a budget hotel, as all super 8s. But we are very sorry our service was not up to your standard. I apologize for any issues you may have had as well. We do not have false advertising tho, We advertise as a budget friendly property in a convenient location. We are in the middle of renovations and have all new furniture and bedding now. We have painted most of the property and new flooring installed. We would like for you to stop by again in the future and check it out. Maybe we can change your mind. Safe Travels.

2/10 – Ontzettend slecht

Justin

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Someone walked into my room with a key while I was sleeping naked. I woke up and they ran out of my room?
1 nacht verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi Justin, We do not have anyone going into rooms unless it is housekeeping or maintenance. They always knock before they enter. I am sorry if you did not answer when the knocked, they do open the door. Either to clean the rooms or do Maintenance if needed. As all hotels will do. Safe Travels!

4/10 – Matig

Renee

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
The staff was wonderful!! Very helpful and friendly. The room was dirty and smelled bad. Almost as if it were a former smoking room and they didn't do anything to get rid of the smell. Bed was uncomfortable and the sheets looked dirty. Some dirty spots on 2 of the towels.
1 nacht verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi Renee, Our staff appreciates your kind words. We just installed all new beds and furniture. We do have a no smoking policy. some people do break the rules and we try hard to get the smells out, I am very sorry it was not gone completely. The new beds come with all new sheets. Please come stay again and check out the progress we are making. Thank you and have Safe Travels!

10/10 – Uitstekend

William

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Thank you for your business

4/10 – Matig

David A

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Nothing Working Hotel!!!
Our stay was Absolutely Terrible!!! It had no elevator and no cart to carry your baggage on. When we got to the room, it had no telephone so we were forced to use ours for everything ... Even to call the front desk, housekeeping or maintenance. The hotel advertises free breakfast and wifi. It had neither!!! Imagine, booking a hotel for a week long business trip, when you're expecting a hot breakfast before leaving for convention meetings ... And there is NONE!!! It gets worse. What about getting back to your hotel room, Hoping To Connect to Their FREE Wifi ... And NEVER being able to the Entire Week!!! Since my PC and Cellphone, are both supplied by the same business carrier. We had No Cellphone reception either!!! The only time we did, was when we were away from the hotel. After a long day of meetings and conferences, you want to get back to the room and comfortably enter information onto your computer ... But, we Could Not!!! The trip was a BUST and we would like to be compensated for our inconveniece!!!
7 nachten verbleven in november 2023
Reactie van General Manager op 26 dec 2023
Hi David, We do have a cart for guest to use. We have phones in all rooms, Our wifi is working daily and is all newly updated. I am sorry if you could not connect, but our staff would have been happy to help you connect to it. We do have a light breakfast, not a continental breakfast. As far as you not having cellphone reception, that is out of our control. We do not have control over your service providers. I am very sorry you had a bad experience. You stayed a week and did not complain or bring anything to the attention of our staff. We are very sorry you had issues and wish you would have gave our staff a chance to fix any issues. Safe Travels!!

2/10 – Ontzettend slecht

Sandra

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad areas and service
Unclean noisy
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Hi, I am sorry for any inconvenience you may have had. We are a very quiet property and clean. We are undergoing renovations at the moment. Any and all noise from that is kept to a minimum. Once again i am very sorry for the inconvenience. Please come back after the renovations and we will make sure your stay will be great. Thank you. The photo you have attached is not our property by the way.

4/10 – Matig

Meosha

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Hi Meosha, I am sorry for any issues you may have had that did make this a 5 star experience. Please come back and we will do our best to make it that way for you.

6/10 – Redelijk

Harlan

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Great nights sleep, but nothing more.
The whole place was kind of dirty and really smelled like marijuana, although it was supposed to be a non-smoking hotel. Did not have breakfast, and that was why I had selected this hotel. The bed is extremely comfy. Despite being near truckstops, not a lot of noise.
3 nachten verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Hi Harlan, 1st id like to apoligize for the inconvenience you may have had. We are in the process of a much needed renovation. We are a non-smoking property, some of our guest do not respect that and we do charge them and do our best to remove any smell. We do have all new furniture coming the 1st of december, and we are painting and installing new flooring as well. Please come stay again and we will make sure you have a 5 star experience. thank you.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This motel is our first choice for staying in the West Memphis area. Our room is clean, comfortable and pleasant. Bed is very comfortable with clean linens, affording a restful sleep. Shower operates properly and bath linens are adequate. No in-room coffee maker but plenty of coffee available in the lobby during breakfast hours. Staff very friendly, courteous and helpful.
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Hi David, We Really Appreciate Your Kind Words. Thank you so much. We look forward to seeing you again. Safe travels.

4/10 – Matig

Antonio

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A fuir
Ce que l'on ne vous montre pas sur les belles photos : - le parking à camions derrière l'hôtel - La proximité de l'autoroute - les autres chambres Les équipements sont dans un état d'usage avancé, le "petit" déjeuné fourni qui se résuma à un café et une barre de céréales, la fréquentation de l'hôtel, les fumeurs de canabis dans les couloirs et bien d'autres.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 26 dec 2023
Thank you for your stay.

2/10 – Ontzettend slecht

Jose

1 nacht verbleven in oktober 2023
Reactie van General Manager op 26 dec 2023
I am sorry for any inconvenience. Thank you and have a nice day

6/10 – Redelijk

Betty, Splendora

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It is fine if you just stay for the night. It’s out dated. Smells like cigarette smoke everywhere. It says breakfast on website but it’s coffee and granola bar. This is not your normal Super 8 it is a franchise so don’t expect Super 8 grade. It’s a truckers hotel.
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Hi Betty, I am sorry for any inconvenience you may have had at our property. We are a Franchise, like all super 8s. We are in the middle of a much needed renovation. We cater to all guests the best possible way we can. We are a non-smoking property, But some guest do not respect that and we do handle that the best we can. We will have all new furniture the 1st of december and will make this property like it should be. We really appreciate you staying with us and would like you to give us another chance. Thank you and have agreat day.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly people and quiet
1 nacht verbleven in oktober 2023
Reactie van General Manager op 30 okt 2023
Hi Joseph, Thank you for your kind words. We strive to have great customer service. Have a great day and safe travels!!

10/10 – Uitstekend

Roman

1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
Thank you for you great review. Safe Travels.

6/10 – Redelijk

Janet

1 nacht verbleven in oktober 2023
Reactie van General Manager op 30 okt 2023
Hi Janet, Thank you for your review. Please have safe travels!

6/10 – Redelijk

Karthik

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bad shower, the nozzles was clogged. Spring Mattress was very rough and the smell of 🚬 SMOKE was suffocating
1 nacht verbleven in oktober 2023
Reactie van General Manager op 30 okt 2023
Hi Karthik, I am sorry for any inconvenience you may have had. We do not have smoking rooms, We still do have people that choose to smoke and damage the rooms, and we do our best to rid the smell. It can be tough. I am very sorry. We do have new mattresses on order as well as all new furniture. We would like for you to give us another chance to show you the progress. Thank you for your honest review and have safe travels!!