Exterieur

Beoordelingen van AmericInn by Wyndham Menomonie

2.5 out of 5
AmericInn by Wyndham Menomonie
1915 North Broadway Street, Menomonie, WI

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 103 van 363 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 363 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 363 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 363 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 363 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Dana L

Comfortable spot for our one night
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
We hope you'll keep us in mind the next time you come through our area.

6/10 – Redelijk

Matt

Positief: Personeel en service
Hot tub was not very warm.
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Thank you leaving us a review. We are having the hot tub looked at by our plumber.

6/10 – Redelijk

Brenda

1 nacht verbleven in april 2024
Reactie van GM op 22 apr 2024
Thanks for staying with us and taking the time to leave us a review.

4/10 – Matig

Andrew

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The fridge was dirty didn't work and stunk
1 nacht verbleven in maart 2024
Reactie van GM op 8 mrt 2024
Thank you for your review, we will have the fridge replaced.

8/10 – Goed

Joshua

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The room I reserved over Expedia was not the room we got. I’m not sure what happened with the reservation. It worked out but was a little disappointed.
1 nacht verbleven in februari 2024
Reactie van GM op 13 feb 2024
Thank you for letting us know about the mix up with your room we will look into it so it doesn't happen again.

8/10 – Goed

Annitte

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 9 feb 2024
Thank you for staying with us, we hope to see you again!

4/10 – Matig

Ralph

Negatief: Netheid, staat van de accommodatie en faciliteiten
When we moved the ottoman, there was 2 pairs of dirty socks and potato chip crumbs on the floor underneath the ottoman. The jacuzzi tub controls kept falling off, and the spout was really flimsy and was basically a copper pipe.
1 nacht verbleven in januari 2024
Reactie van GM op 29 jan 2024
We're sorry to hear about your less than satisfactory stay with us. We will address the issues you mentioned with maintenance and the housekeeping staff.

2/10 – Ontzettend slecht

kurt

1 nacht verbleven in januari 2024
Reactie van GM op 13 feb 2024
Thank you for leaving us a review.

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 20 jan 2024
We're sorry to hear your stay with us was not enjoyable, we hope you'll give us another chance in the future.

8/10 – Goed

S

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is pretty good. Great Breakfast, Nice staff. Needs a few updates. Yet, worth it. The rooms bigger than I expected. Super helpful staff
1 nacht verbleven in december 2023
Reactie van GM op 10 jan 2024
Thank you for staying with us. We're glad to see you enjoyed your stay. We hope to see you again.

10/10 – Uitstekend

Marcella

Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023
Reactie van GM op 10 jan 2024
Thank you for staying with us. We're glad to see you enjoyed your stay.

8/10 – Goed

JEAN M

Positief: Netheid, personeel en service en voorzieningen
The hot tub in our room had several buttons broken, but was still usable. We did inform the front desk
2 nachten verbleven in december 2023
Reactie van GM op 5 jan 2024
Thank you for letting us know we'll get them fixed. We hope you enjoyed the rest of your stay with us.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van GM op 29 dec 2023
Thank you for staying with us! We hope to see you again!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van GM op 22 dec 2023
We're glad you enjoyed your stay with us! We hope to see you again!

10/10 – Uitstekend

Curt

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 22 dec 2023
Thank you for staying with us! We hope to see you again!

8/10 – Goed

San Martin

2 nachten verbleven in december 2023
Reactie van GM op 10 jan 2024
Thank you for staying with us. We're glad to see you enjoyed your stay.

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service
Nice location
1 nacht verbleven in december 2023
Reactie van GM op 17 dec 2023
Thanks for staying with us, we hope to see you again!

10/10 – Uitstekend

thuy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay and clean.
1 nacht verbleven in december 2023
Reactie van GM op 7 dec 2023
Thanks for staying with us, we hope to see you again!

8/10 – Goed

Kate

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was mostly clean. They have horrible blankets on the beds. Just two thin scratchy ones, and a sheet. Otherwise, it was a nice stay.
1 nacht verbleven in november 2023
Reactie van GM op 24 nov 2023
Thanks for staying with us!

10/10 – Uitstekend

Christopher

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was a really great value for the money. Relatively new, clean, good continental breakfast, totally quiet, comfortable, and even a nice workout room with a great treadmill and elliptical.
1 nacht verbleven in november 2023
Reactie van GM op 24 nov 2023
Thanks for staying with us, we look forward to seeing you again.

6/10 – Redelijk

Katharine

1 nacht verbleven in november 2023
Reactie van GM op 16 nov 2023
Thank you for your review.

4/10 – Matig

Devon

Hot tub out of order, paid for a room with a fireplace and that was out of order as well. Carpet in room was not vacuumed
1 nacht verbleven in november 2023
Reactie van GM op 4 nov 2023
We're sorry to hear your stay with us was unsatisfactory.

6/10 – Redelijk

Marcia

1 nacht verbleven in oktober 2023
Reactie van GM op 24 nov 2023
Thank you for taking the time to leave us a review.

4/10 – Matig

Abigail

2 nachten verbleven in oktober 2023
Reactie van GM op 24 nov 2023
Thanks for leaving us a review.

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Voorzieningen
It’s so nice to go to a motel that is so respectful and very understanding about situations and the rum is just gorgeous. We’re loving it even though it is this is our hometown in this area Boyceville is but unfortunately we gotta head back to our other home, which is on the other side of Wisconsin, so but I know one thing each time we come over come back over here not to any other motel.
1 nacht verbleven in oktober 2023
Reactie van GM op 23 okt 2023
We love having you and look forward to the next time you're over this way!

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was given a HANDICAPPED ROOM. I am not HANDICAPPED.
1 nacht verbleven in oktober 2023
Reactie van GM op 11 okt 2023
All of our single queen rooms are accessible rooms. Most book that room type as it is the least expensive of the room types we offer.

4/10 – Matig

Lara, Prairie du Chien

Negatief: Netheid
1 nacht verbleven in oktober 2023
Reactie van GM op 3 nov 2023
Thank you for leaving us a review.

8/10 – Goed

Edward

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
convenient location for a one night stop over
1 nacht verbleven in oktober 2023
Reactie van GM op 9 okt 2023
We hope you'll keep us in mind the next time you're in the area.

10/10 – Uitstekend

Susan

2 nachten verbleven in oktober 2023
Reactie van GM op 3 nov 2023
Thank you for staying with us, we hope to see you again!

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice for the price! Family friendly. Only problem is a little dust in some areas. But other than that really nice stay. Nice room :) I will go back again.
2 nachten verbleven in september 2023
Reactie van GM op 1 okt 2023
We're happy to hear you enjoyed your stay with us, we look forward to seeing you again!

8/10 – Goed

Shelby

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall a pleasing stay! This was a last minute booking for us and the staff were accommodating and kind.
1 nacht verbleven in september 2023
Reactie van GM op 28 sep 2023
We're glad you enjoyed your stay with us. We hope to see you again.

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In-room Jacuzzi tub was amazing and though I did not use it, the pool and spa looked nice.
1 nacht verbleven in september 2023
Reactie van GM op 19 sep 2023
We're happy to hear you enjoyed your room! We hope to see you again!

4/10 – Matig

Stephen

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff is great but the property itself is in desperate need of some updating. The air conditioner was unbelievably loud and smelled like mildew. Coffee maker broke down and they could not get a repair person out because it was the weekend. There are lots of coffee places nearby where they could have picked up some Joe boxes but didn’t. Heck, just go to Walmart down the street and pick up a Mr Coffee. Have stayed at a number of AmericInns before and this was the first time I was disappointed.
2 nachten verbleven in september 2023
Reactie van GM op 14 sep 2023
We apologize for the inconvenience with the coffee not being available in the lobby. We will address the issue of the air conditioner in your room.

8/10 – Goed

Mary Beth

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van GM op 11 sep 2023
Thank you for your review. We hope to see you again!

4/10 – Matig

William

Negatief: Personeel en service
Disappointing service
Desk staff wasn’t there when we checked in. Had to wait 5 minutes before person showed up. Room was open before when we got to it, switched to another room. One of the beds had a burn hole in the sheets. Smoke alarm battery died at midnight on our second night, young man at desk offered to replace it, but I elected to do it myself. When we spoke with desk person at check out, was told we would get a call from hotel manager when they got in that afternoon, I had to call at 6:30 pm.
2 nachten verbleven in september 2023
Reactie van GM op 5 sep 2023
We're sorry for the wait to check in, our desk staff have other duties that occasionally take them away from the desk at times. Thank you for letting us know about the maintenance issues, we will take care of them.

8/10 – Goed

Nadine

Positief: Netheid, personeel en service
Maintenance left much to be desired.
2 nachten verbleven in augustus 2023
Reactie van GM op 5 sep 2023
Thank you for letting us know, we will address this.

10/10 – Uitstekend

Brenda

1 nacht verbleven in september 2023
Reactie van GM op 28 sep 2023
Thank you for leaving us a review!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy customer
It was just a get away to visit friends and relatives. Front desk staff are always extremely friendly.
1 nacht verbleven in augustus 2023
Reactie van GM op 2 sep 2023
We're happy to hear you enjoyed your stay with us, we hope to see you again!

8/10 – Goed

Ashley

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van GM op 29 aug 2023
Thank you for your review.

8/10 – Goed

Nicky

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 28 aug 2023
Thank you for leaving us a review. We hope to see you again.

8/10 – Goed

Robert

1 nacht verbleven in augustus 2023
Reactie van GM op 14 sep 2023
Thank you for your review.

8/10 – Goed

Christine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only issue we had is our room didn’t smell very good, I believe due to humidity and carpet not being fully dry. Other than that, it was a great place to start. Friendly staff and good breakfast!
4 nachten verbleven in augustus 2023
Reactie van GM op 9 aug 2023
Thank you for staying with us. We will address the odor issue in that room.

6/10 – Redelijk

Timothy

wrong Menomonie!
I meant to book in Menominee Michigan!
1 nacht verbleven in juli 2023
Reactie van GM op 5 aug 2023
No problem, happens all the time.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy guest
I met my boyfriend there for the night. It was nice and quiet. Bed was comfortable. Staff was friendly. We’ll stay there again!
1 nacht verbleven in augustus 2023
Reactie van GM op 5 aug 2023
We're happy you enjoyed your stay with us and look forward to seeing you again!

8/10 – Goed

Jason

Positief: Netheid
2 nachten verbleven in juli 2023
Reactie van GM op 3 aug 2023
Thanks for leaving us a review!

6/10 – Redelijk

Terri

Positief: Personeel en service, voorzieningen
Negatief: Netheid
I'm afraid there may have been an issue with the bedding because I woke up with a small rash or bite on my wrist in the morning
1 nacht verbleven in juli 2023
Reactie van GM op 31 jul 2023
Thank you for letting us know, we will look into this.

8/10 – Goed

Kara

1 nacht verbleven in juli 2023
Reactie van GM op 30 jul 2023
Thanks for staying with us!

6/10 – Redelijk

Angela

Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Carpets Need Cleaning!
We stayed in a very spacious (king-bed) room. Overall the room was clean but smelled musty/smokey even though it was a smoke-free room. We turned up the air conditioner and it helped, but the carpet was very heavy in the dirt. I noticed heavily soiled carpets because of my allergies, but still, it needs to be cleaned. Dark colors don't hide the odor or the fact that it's not clean. The clerk to my cc card and looked at the back. Shame on me for handing it to him, but seriously!? Honesty would have handed it back and told me to run it in the machine. I forget this because I'm not that young! :) I did tell him he just looked at my number and he didn't need to remember it.
3 nachten verbleven in juli 2023
Reactie van GM op 25 jul 2023
Thank you for taking the time to leave us a review. We will address the items you mentioned.

10/10 – Uitstekend

Chelsey

1 nacht verbleven in juli 2023
Reactie van GM op 29 jul 2023
Thank you for staying with us, we hope to see you again!

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service
Easy in, easy out. Showerhead needed some work to stay up but just a screw loose. No biggy. Room smelled okay and room was clean.
2 nachten verbleven in juli 2023
Reactie van GM op 22 jul 2023
Thanks for your review. We will have maintenance take care of the showerhead.