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Beoordelingen van Motel 6 Merrillville, IN

2 out of 5
Motel 6 Merrillville, IN
8290 Louisiana St, Merrillville, IN

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 106 van 603 beoordelingen" "
Gastenscore: 8 - Goed. 150 van 603 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 603 beoordelingen" "
Gastenscore: 4 - Matig. 72 van 603 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 146 van 603 beoordelingen" "

6,2/10

Netheid

6,8/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

melissa

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Had to switch rooms several times until maintainence was adequate... toilets wouldn't flush, smoke detector was chirping. Did not feel safe. The night manager was excellent & apologetic.
1 nacht verbleven in april 2024

4/10 – Matig

J'Hana

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 18 apr 2024
Hi J'Hana,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Ontzettend slecht

Salim

1 nacht verbleven in maart 2024

4/10 – Matig

Tayonia

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The place is really trash, the bathroom is the worse part for me. Mold on the ceiling, mold in the shower just beyond disgusting. The toilet wouldn’t stop running all night and it was leaking from the bottom, it was barely any water hot in the shower. I wasn’t comfortable at all I couldn’t sleep. Place needs to be shut down immediately!
Reactie van Brand Experience Team op 27 mrt 2024
Hi Tayonia,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 – Matig

Lorenzo

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bathroom was terrible. Waited to go home to shower.
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 20 mrt 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 – Ontzettend slecht

Christopher

1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 14 feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 – Ontzettend slecht

sasi Kumar

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The air conditioning isn't functioning in temperatures around 0 to -4 degrees Celsius, despite notifying the staff with no response. Additionally, the bed sheets are extremely thin, making this the worst stay I've experienced during my travels.

10/10 – Uitstekend

Faycal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On a trip from Ohio to Chicago needed a clean, safe place to spend the night. This motel had a clean room, a place to shower and a comfortable bed to sleep. It was perfect for my needs.
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Irina

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
the main reason for my bed review is windows. They are sealed completely, you can not open them at all. Even though it should be non-smoking, the hallways and our room smelled like smoke. It was too late and we were too tired to go somewhere else. The front desk gave us an air freshener, which of course was not that helpful. And it's not just the fact that you cannot open my window to let the fresh air in, what if there is a fire in the hall way - you are dead.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 29 nov 2023
Hi Irina,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Uitstekend

Angelique Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For a cheap hotel. It was quit for a Saturday night. I’ve stayed here when I couldn’t afford the more expensive places. Never had a problem clean sheets no bugs. The tubs I don’t use but for the most part if I needed to shower I would.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 21 nov 2023
Hi AngeliqueThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 – Goed

David

1 nacht verbleven in november 2023

10/10 – Uitstekend

Katerina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like that the staff were friendly
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Katerina,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 – Ontzettend slecht

krupal

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Maurita

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Definitely not the worst!
The room was decent. Restroom badly needs upgrades. Floor boards are missing in the entire Restroom. The tub is old and feels like its caving in when you step in the middle. We had 1 dry towel and 1 hand towel. No wash cloths were provided. The blanket on the bed had holes in it and was as thin as the sheets. The pillows were flat but the linen was clean and smelled fresh. I used my own blanket. The front desk gentleman was very polite and accommodating. The recent renovation looks great and I hope they continue to improve.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi MauritaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 – Matig

GERARDO

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Danielle

4 nachten verbleven in oktober 2023

4/10 – Matig

jerome

Zakenreiziger
Negatief: Personeel en service, voorzieningen
Check-In staff was polite & helpful. Room was ok. It's a Motel 6 so there were some holes in the curtain and cigarette burn in the blanket which isn't unusual for "The 6" My problem was at 8:15 AM the staff is talking in full blast mode right outside my room which was by housekeeping. When I asked them to please keep it down they chuckled and were a little quieter for about 3 minutes. Just don't get a room on the ground floor.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 27 okt 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 – Matig

Victoria

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathtub had not been cleaned in forever.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 27 okt 2023
Hi Victoria,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

Matt

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Juanita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room, comfortable bed, quiet atmosphere. Mall and numerous restaurants within walking distance. Would stay here again.
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 18 okt 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2023

10/10 – Uitstekend

Jeffrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a clean place I had just little trouble getting into my room until I figured out to pull up on the door Handel and all was good
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 11 okt 2023
Hi JeffreyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 – Redelijk

Robert

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is very helpful and accommodating. Quiet place to stay for reasonable money
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Michael,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Ontzettend slecht

Rebecca

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The people that either own it or run it are completely rude. Very bad attitude and poor customer service skills. Never checked to see if we needed towels or toilet paper. Didn't see if we needed the floor swept. The room was dirty. The toilet seat was falling off. The sinks counter was too far over that when you sit on the toilet the corner of the counter was jamming into you side. There was no grip on the floor of the tub so it was very slippery. I slipped and fell. I can barely move without tons of pain. I will be going to the emergency room to make sure it isn't broke. I can't stand, sit or lay down without crying. I would never tell anyone to stay at this place.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Rebecca,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 – Ontzettend slecht

Jessica

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good price and decent rooms
5 nachten verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Michael,Thank you for positively rating your stay!!Maz K.#Team6

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023

10/10 – Uitstekend

Robert

Positief: Staat van de accommodatie en faciliteiten
Motel 6
Check-in was hassle free. Booked an accessibility room. We received exactly what was described on hotels.com. The price for the room is affordable compared to others in the area. Room is clean and accommodating. They have a washer and dryer on the premises. Snack and cold drink machines.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Robert,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 – Redelijk

Dayhlaina

1 nacht verbleven in september 2023

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Have stayed here for a few weeks now it's a good place to stay.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 19 sep 2023
Hi Danielle,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 – Uitstekend

Danielle

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice stay
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 30 aug 2023
Hi Megan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

6/10 – Redelijk

Kyren

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Kyle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Iktimal

6 nachten verbleven in augustus 2023

8/10 – Goed

Manikandan

1 nacht verbleven in augustus 2023

4/10 – Matig

Latavia

Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Alfred

The door is broken anyone can walk to rooms! Homeless guy sleeping on stairs! Carpet dirty and Needs to secure doors better I was in room 247
3 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Alfred,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Ruben

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Alfred

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great front desk excellent service
3 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 19 jul 2023
Hi Alfred,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 – Ontzettend slecht

Kyle

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The night shift manager if rude and very unprofessional. I was there for a total of 10 mins with my daughter and wife. We checked in around 11:40pm walked to are extremely dirty room and the manager was walking up and down the hallway screaming on the phone with someone. My wife parked the car and met us in the room and was followed by some creep after being approached in the parking lot by him. We immediately grabbed the little stuff we brought to the room back to the car and that’s when police came flying up in the parking lot. Told the manager we don’t feel safe here with are daughter he said oh well and refused a refund. Not a safe place for your family.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 12 jul 2023
Hi Kyle, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 – Redelijk

KATHRYN

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
We arrived late evening. The area was not well lit and there were people loitering at different points around the outside of the property. Once I found the office the check in was great. The gentleman at the front desk was wonderful - super friendly and took steps to ensure we felt safe and were able to keep an eye on our car. Our room was not terribly clean - e.g. dresser had old splashes from a spill, areas of the tub not wiped down, and there were some maintenance issues - e.g. broken window glass, and the ceiling in the bath was water damaged and coming down in one spot
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 12 jul 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 – Matig

Linda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were not very friendly. The air conditioner did not work properly.
3 nachten verbleven in juni 2023
Reactie van Nancy Y. op 6 jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Uitstekend

Jeannine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was perfect for me. I walk with a cane. Bathroom had handrails and walk in shower.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 28 jun 2023
Hi Jeannine,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 – Goed

david

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
NICE STAFF
BATHROOM TRIM ALL MISSING
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 28 jun 2023
Hi David,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 – Ontzettend slecht

Edward

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No
2 nachten verbleven in juni 2023
Reactie van Brand Experience Team op 21 jun 2023
Hi Edward, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6