Hi Victoria! It's so good to know you had a good experience with us. Thank you!

Hello Marie!Thank you very much for your comment and evaluation, we are working with the kitchen team to ensure that breakfast has the quality and variety that our guests deserve. We would love to know specifically what you think needs improvement. anatole@pugseal.com

We're very happy you has such a good experience staying with us. Thank you so much!

Hola Juan Eduardo! Gracias por compartir tu opinión con nosotros. nos alegra que hayas disfrutado de tu estadia. Esperamos verte pronto. Un saludo enorme,

Hola Lizbeth! Muchas gracias por tomarte el tiempo de evaluarnos y compartir tu opinión. Nos complace saber que disfrutaste por completo de tu estadía y que el servicio brindado fue de tu agrado. Esperamos poder recibirte pronto. Un abrazo,

Thank you so much, Quincee!

Hello Reema,we are pretty sorry that your experience with us wasnt as expected. We take this type of comments very seriously in order to improve our guestsexperience. We understand that it was a failure of our service not to provide you with the information you requested in a timely manner. We will work with the reception area to avoid this type of inconvenience in the future and to be able to offer the quality service all our guests deserve. We would love to change the impression you have had of us and offer you a kind of courtesy for your next visit to Mexico City. We look forward to be in communication with you and thank you for this feedback which allows us to improve every day.We look forward to seeing you soon!

Hola Francisco. Muchas gracias por tu calificación. Estamos encantados de que el servicio por parte nuestra haya sido lo que esperabas. ¡Te esperamos pronto!

Saludos, Marcelino! Queremos expresar nuestro agradecimiento por haber compartido tiempo en casa. Es realmente gratificante saber que disfrutaste de cada aspecto; trabajamos meticulosamente para crear una atmósfera de armonía y placer que satisfaga tus sentidos. Estamos emocionados por haber logrado que tu estadía fuera maravillosa. Esperamos con ansias verte de nuevo en nuestro hogar.

Patricia! muchas gracias por haber estado en casa. es grato saber que tu experiencia fue fantástica! recuerda que siempre estamos felices de verte y poder hacer que tu estancia sea maravillosa.esperamos poder tenerte en casa pronto!-Pug Seal Anatole France Family-.

Cristina, muchas gracias por tu calificación. ¡Te esperamos pronto!

Hola Edna, muchas gracias por tu calificación. ¡ Esperamos verte pronto!

Hi Amir! thank you so much for taking the time to write a review about your experience at home. We are really happy to know that everything was exceptional! all of the team is so thankful that you shared good times with us. hopefully will see you again really soon so you can explore the neighborhood and the amazing places around us. -Pug Seal Anatole France Family-

Ana muchas gracias por haver estado con nosotros en Pug Seal Anatole France. siempre es un gusto poder saludarte y apoyarte en todo lo que necesites para que tu estancia sea maravillosa! esperamos poder verte pronto en casa!

Hola José! En casa estamos muy agradecidos por haber estado con nosotros. lamentamos que tu estancia no haya sido lo que esperabas. Somos un hotel boutique que busca siempre dar un buen servicio. Agradecemos mucho tus comentarios y esperamos que tu próxima experiencia con nosotros sea mucho más placentera. cuidaremos hasta el último detalle para que puedas sentirte como en casa.

Thank You so much for being at home with us! it was a pleasure to meet you. hope you enjoyed the hot tub and terrace of your room. can't wait to see you at home again!

Muchas gracias por haber estado con nosotros en casa! estamos muy felices de haber hecho tu aventura en México aún más especial! recuerda que siempre tienes una familia que desea poder estar en contacto contigo aquí en Polanco!. Esperamos verte pronto! gracias por haber compartido la felicidad en casa.

Hello Joan!Thank you very much for your review. We are very happy that you and Robert had a nice stay with us and that you really liked the breakfast.We look forward to your next visit.See you soon and Happy Holidays!

Hola Eduardo!Nos encanta saber que tu experiencia en Pug Seal Anatole France fue así de positiva. Apreciamos mucho que te hayas tomado el tiempo de evaluarnos, te lo agradecemos mucho.

Hello Abigail! Thank you for taking the time to evaluate us. We are glad to hear you enjoyed your stay with us. We hope to see you soon.

Hola Maria! Gracias por tomarte el tiempo de evaluarnos, lo valoramos muchísimo. Nos encanta saber que disfrutaste al máximo tu estadía en Pug Seal Anatole France! Esperamos verte muy pronto de vuelta. Muchos saludos,

Dear Jann First of all we would like to thank you for sharing with the Expedia Community this detailed review about your recent experience with us at the Pug Seal Anatole France. we can assure you that your comments represent a major factor of motivation in all the Staff and inspires us to continue on our mission to provide first class Service. we Hope to see you soon in HOME again! Regards!!! ALFONSO FRIAS

Estimado Enrique, Muchas gracias por habernos elegido como tu opción para hospedarte en CDMX y por tus amables comentarios. Esperamos tenerte de vuelta Saludos :)

Hola Guillermo! Para nosotros fue un placer tenerte aquí en Pug Seal Anatole France. Ojala pronto regresen con nosotros. Saludos hasta casa. :)

Estimado Brandon. Agradecemos enormemente que hayamos sido parte de tu estancia memorable en la Ciudad de México. para nosotros es un placer el recibir a nuestros visitantes en casa! con mucho gusto compartiremos tus comentarios y esperamos verte pronto en CASA! Saludos! Alfonso Frias. Innkeeper AF

Hello Michael! Thank you so much for taking the time and sharing with us your opinion about your stay in Pug Seal! We are very happy to hear that you had a great experience with us. Hope to have you back very soon. :) Best Regards, Pug Seal Anatole France

Hello Caleb! hoping your having an excellent day. Before everything,we appreciate you have chosen us as your hotel in Mexico city. It was amazing having you here, thank you for letting us know, your opinion it's so important and good to know you liked that much. Come back soon :) Best regards, Michelle :)

Estimada Huesped. Antes de todo, agradecemos que nos haya escogido como su hotel destino en la CDMX. para nosotros es importante, darle el servicio que nos caracteriza, asi como hacerle sentir realmente en casa. Somos amigos atendiendo amigos... Saludos! Alfonso Frias G.

Estimada huesped. antes de todo, agradecemos que nos haya escogido como su hotel destino en la CDMX. asimismo con mucho gusto compartiremos su experiencia en nuestras instalaciones y servicio, con nuestros miembros del elenco. esperamos verla pronto en Pug! Saludos Cordiales! Alfonso Frias G.

Hola! Muchísimas gracias! Qué gusto saber que la pasaste tan bien en tu estancia con nosotros.

Hi Dirk! Thank you so much for taking the time to rate us and comment. It was amazing to have you and your wife here with us, we all really enjoyed speaking with you during those days and we are super happy to know you had such a good experience at Pug Seal. Hope to see you soon.

Thank you very much!!!!!

Hello Thimothy Thank you for sharing your feedback, it is very valuable to us. I am very sorry to hear that your experience was not the best and that there were so many problems on your arrival. Unfortunately there are things that get out of our hands, as in the case of the Internet. Believe me we are working hard to provide you with the service you deserve, but we will not let our guard down and we will take each of the points raised and work on them. I will contact my boss to find out what is going on and why he has not been able to get in touch with you. I assure you an answer very soon. Finally, I am glad you enjoyed the breakfast. I sincerely apologise and hope to see you back soon.

Hello Luisa! Thanks so much for sharing and letting us know your opinión. We are so glad to know you enjoyed your stay with us. We continue working for you Warm regards,