Een buitenzwembad

Beoordelingen van Best Western Plus Hollywood/Aventura

2.5 out of 5
Best Western Plus Hollywood/Aventura
101 Ansin Blvd, Hallandale Beach, FL

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 356 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 236 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 141 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 109 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 165 van 1007 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service
1 nacht verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 20 mei 2024
Thank you for your kind feedback and your review Carlos - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Luis

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N
1 nacht verbleven in mei 2024

6/10 – Redelijk

Juliana

Reisde met een groep
Positief: Personeel en service
Tv was Broken and to the parking lot spaces they didn't ask me if i need a pass or anything I asked then they gave one before.
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 16 mei 2024
Thank you for your kind feedback and your review Juliana - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

6/10 – Redelijk

Roberto, Spring

Reisde met partner
Negatief: Netheid
Pro: cost, breakfast included, parking Cons: cleanliness of room, pool not accessible If you don't have a car, this is not the right choice.
3 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 16 mei 2024
Thank you for your kind feedback and your review Roberto - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

6/10 – Redelijk

Janet

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Place is clean but ovedated. Workers are excellent hard working, smiling and kind, but can not keep up wth a falling apart place like molds in showers. I could tell they tried to paint over it few times but it still chips and grows. The USB charging ports did not work All 6 of them!! But the kind maintenance guy let us to use his own for a day. Bless him!:Breakfast is available and plenty, but quality is poor. If you like to eat with plastic from a paper plate, egg substitution with bacon youd be fine. They had great apples and bananas but the yogurt was artificially flavored with ton of chemicals. Did you ever tried to make an oatmeal in a paper plate in a microwave?The pool was closed for renovation 2 out of 3 days weve been there. It was ok, they lowered price for the two nights.
3 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 16 mei 2024
Thank you for your kind feedback and your review Janet - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Crystal, Orlando

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is highly overpriced for its condition. The rooms were moldy, the ceilings badly stained, and we found roaches in the bathroom and the eating area right outside of where the breakfast is served. The pool was closed for remodeling - something we did not know before arriving. Our room phones did not work making it a greater inconvenience when we needed something. There was a Hispanic gentlemen at the front desk who was kind but unfortunately, the property is one I’d never stay at again.
2 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 13 mei 2024
Hello Crystal - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond since our paths won't cross again.

10/10 – Uitstekend

Kimberly, Davenport

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Clean and good breakfast options
1 nacht verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 13 mei 2024
Thank you for your kind feedback and your review Kimberly - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Nathan, Winter Haven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was newly remodeled and clean, modern, and the staff was friendly and helpful. Nice updated décor and ambiance in the lobby. Also, the breakfast offered actually TASTED GOOD and was filling!
1 nacht verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 13 mei 2024
Thank you for your kind feedback and your review Nathan - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Ali

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 13 mei 2024
Hello Ali - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your detailed and well explained review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing
4 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 10 mei 2024
Thank you for your kind feedback and your review Gabriel - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Gonzalo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good, tks
4 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 10 mei 2024
Thank you for your kind feedback and your review Gonzalo - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

Alejandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024
Reactie van Best Western Plus Hollywood/Aventura op 6 mei 2024
Thank you for your kind feedback and your review Alejandro - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

Angel

Not much to share if satisfied my needs
2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 3 mei 2024
Thank you for your kind feedback and your review Angel - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

6/10 – Redelijk

Thanh

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 30 apr 2024
Thank you for your kind feedback and your review Thanh - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

Fig

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service
Mientras me hospedé durante 5 días 1. Día de llegado la habitación limpia todo bien. 2. El segundo y tercer día le dieron el servicio a la habitación la camarera, pero esos día no me pasaron la aspiradora en la habitación. 3. Mientras entraba y salía en diferentes hrs. del hotel nunca me saludó el front desk con las buenas tardes o un buen día. 4. Desayuno muy bueno.
4 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 29 apr 2024
Thank you for your kind feedback and your review Fig - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Samantha, Greenfield

Went as expected.
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 29 apr 2024
Thank you for your kind feedback and your review Samantha - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints recommended
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 26 apr 2024
Thank you for your kind feedback and your review James - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Collin

1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 16 mei 2024
Thank you for your kind feedback and your review Collin - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

Alicia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. However, the automatic front door is still broken and it's a security risk and since it doesn't close properly let's in bugs and pests. It is an otherwise good experience. Thank you.
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 23 apr 2024
Thank you for your kind feedback and your review Alicia - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along your additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

6/10 – Redelijk

LAUREN, STATEN ISLAND

5 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura op 25 apr 2024
Thank you for your kind feedback and your review LAUREN - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

Pompilio

1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 25 apr 2024
Thank you for your kind feedback and your review Pompilio - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

8/10 – Goed

linor

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
everything was clean but the receptionist was rude and pushed me off the phone both times i called with a simple question. she was also on her phone in the back of the reception.. i don’t have high standards but being rude to someone who is being nice to you is a no go for me. other than that i had a nice stay and the other staff besides her were very nice.
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 22 apr 2024
Thank you for your kind feedback and your review Linor - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along your additional comments about that receptionist experience to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Ruben

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was great. The rooms smelled like smoke and weed. The surrounding area was not the best. Strip club across the street. Not a family hotel.
2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 22 apr 2024
Hello Ruben - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 – Uitstekend

kassim

1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 13 mei 2024
Thank you for your kind feedback and your review Kassim - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Susan, Overland Patk

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Accommodations met our needs and staff was wonderful
7 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 22 apr 2024
Thank you for your kind feedback and your review Susan - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Davit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good services
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 22 apr 2024
Thank you for your kind feedback and your review Davit - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Stefanie

2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 6 mei 2024
Thank you for your kind feedback and your review Stefanie - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

10/10 – Uitstekend

Jean

2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 17 apr 2024
Thank you for your kind feedback and your review Jean - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

lina, Pembroke pines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura op 17 apr 2024
Thank you for your kind feedback and your review Lina - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Scott

2 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 4 mei 2024
Thank you for your kind feedback and your review Scott - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Peter

1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 1 mei 2024
Thank you Peter for your very detailed review from your one night stay over 3 weeks ago. Appreciate your feedback and the opportunity to understand your issues. All the best in 2024 and beyond

4/10 – Matig

Yeison

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Na
4 nachten verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 12 apr 2024
Thank you for your very detailed and articulate feedback Yeison! Adios

10/10 – Uitstekend

FELICIA

Zakenreiziger
Beautiful and safe area
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 10 apr 2024
Thank you for your kind feedback and your review FELICIA - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 10 apr 2024
Thank you for your kind feedback and your review Jorge - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good property
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura op 12 apr 2024
Thank you for your kind feedback and your review Vivian - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Nerissa

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 8 apr 2024
Thank you for your kind feedback and your review Nerissa - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Alejo

Very clean
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 6 apr 2024
Thank you for your kind feedback and your review Alejo - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and quiet. Staff was professional and Courteous. Bfast was awesome. 👍😎
7 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 2 apr 2024
Thank you for your kind feedback and your review Scott - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 – Goed

CECILIA GONZALEZ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 2 apr 2024
Thank you for your kind feedback and your review CECILIA - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

6/10 – Redelijk

Jeanette

Negatief: Staat van de accommodatie en faciliteiten
Stayed on the 4th floor it wreaked of mold. Had to sleep with the window open. There is a great view of the strip club from the hotel.
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 30 mrt 2024
Thank you for your kind feedback and your review Jeanette - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

6/10 – Redelijk

Andrew

Reisde met familie
Very outdated hotel. In need of an update for fittings, painting, etc. included breakfast is mediocre- no real ‘healthy’ choices. If you book through Expedia you don’t get Best Western rewards for your stay.
9 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 28 mrt 2024
Thank you for your kind feedback and your review Andrew - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!! PS - Yes, if you book through Expedia, you don't get your BWR points as the hotel ends up paying 15-18% commission of your booking to the Online Travel Agent!! BOOK BW OR DIRECT and you'll get your full BWR points.

2/10 – Ontzettend slecht

darien

1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura op 15 apr 2024
Thank you for your very detailed and articulate feedback Darien! We'll use your comments to address these issues immediately.

2/10 – Ontzettend slecht

darien

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This was the worst hotel experience I have ever had. Could not sleep due to Drag racing throughout the night on the street next to the hotel. There was no possible way to sleep. Seems like the hotel should notify the police
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 25 mrt 2024
Thank you for your feedback Darien. As we're located next to I-95, the east coast's busiest highway, it can be a bit noisy at times and unfortunately, people do like to show off their cars and speed all the way up and down Florida on the highway. Very sorry this impacted your sleep and hope you had the opportunity to speak to our General Manager Juna prior to your departure. Wishing you all the best in 2024 and beyond!

6/10 – Redelijk

Cathy

Positief: Personeel en service, voorzieningen
Staff was professional and nice but they didn’t resolve the issue. I stayed 3 nights at the hotel with the noise from the interstate very very loud. I asked to be moved to the other side of hotel the 2nd night. Basic cable with no tv guide. I would like a refund for one of the nights.
3 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 25 mrt 2024
Hello Cathy - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

2/10 – Ontzettend slecht

Fedrick

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accidental booking date wasn't rectified, so I was charged the full price to NOT stay there. When i asked to get it changed they said for me to contact expedia. Expedia contacted them and they still denied it. Terrible experience.
1 nacht verbleven in februari 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 25 mrt 2024
Thank you Fedrick for your feedback and we can understand your frustration but you made the booking late on Feb 16th for arrival on Feb 16th and the hotel was sold out that evening. Terms and conditions are clear with a 24 hour cancellation policy prior to the arrival date and you even booked a pre-paid reservation to receive the discount. We're very flexible with our guests but if you feel the need to place blame on someone for your mistake, we'll shoulder your frustration. Wishing you happiness in 2024 and beyond.

6/10 – Redelijk

mariano

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 19 mrt 2024
Thank you for your kind feedback and your review Mariano - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

4/10 – Matig

Hector

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Un mal olor horrible en el pasillo y dentro de las habitaciones, estaba muy húmedo y olía muy feo, las sábanas de la cama se veía que se habían usado anteriormente y no se habían cambiado porque tenían pelos y más. No lo recomiendo al precio que está en el mercado.
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 15 mrt 2024
Hello Hector - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 – Uitstekend

Delia

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 15 mrt 2024
Thank you for your kind feedback and your review Delia - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
2 nachten verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 14 mrt 2024
Thank you for your kind feedback and your review Rafael - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 – Uitstekend

Manmi c C

1 nacht verbleven in maart 2024
Reactie van Best Western Plus Hollywood/Aventura Hotel op 2 apr 2024
Thank you for your kind feedback and your review Manmi - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!