Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Hotel AKA Brickell

5 out of 5
Hotel AKA Brickell
1395 Brickell Avenue, Miami, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 230 van 329 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 329 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 329 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 329 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 329 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lance

Reisde met partner
Positief: Netheid, personeel en service
Everything was top notch. Only suggestion I would have is to make the breakfast menu more optional felt more like cereal and toast.
3 nachten verbleven in mei 2024
Reactie van Director of Operations op 13 mei 2024
Dear Lance, Thank you for choosing Hotel AKA Brickell; we appreciate the kind review! It's gratifying to see that you enjoyed everything our hotel has to offer during your visit. Your suggestion regarding the breakfast menu is valued, and we will share your comments with the respective teams for future enhancements. We continually strive to exceed all our guests' expectations, and we apologize for falling short of this goal. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for another fulfilling stay in the future.Alejandra Franco Director of Operations

10/10 – Uitstekend

J.

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The aka is fire! Everything about my stay was impeccable. It’s so rare that EVERYTHING is premium. You have to stay here!
1 nacht verbleven in april 2024
Reactie van Director of Operations op 10 mei 2024
Dear Guest, We appreciate you choosing Hotel AKA Brickell and providing your gratifying remarks. We continually strive to ensure each guest has an outstanding experience, and it is rewarding to see that we made this happen for you. Your recommendation and kind words mean the world to us. Should your travels bring you back to our area, we hope to welcome you again for another outstanding visit.Alejandra Franco Director of Operations

10/10 – Uitstekend

Aisha

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
I recently had the pleasure of staying at the AKA, and I must say, it was an absolutely incredible experience. From the moment I walked through the doors, I was greeted with a warm and friendly smile from the reception staff. The check-in process was quick and efficient, and I was made to feel right at home.
4 nachten verbleven in mei 2024
Reactie van Director of Operations op 10 mei 2024
Dear Aisha, Thank you for choosing Hotel AKA Brickelland for your terrific review. Our team strives to provide exceptional hospitality and create a welcoming atmosphere for our guests, so we are delighted that our reception staff made this possible from the moment you arrived. It's fantastic to know that you felt right at home and appreciated our seamless check-in procedure. Thank you once more for the generous compliments; we look forward to welcoming you back for another outstanding experience soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Rosana, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bueno
2 nachten verbleven in mei 2024
Reactie van Director of Operations op 9 mei 2024
Dear Rosana, Thank you for choosing Hotel AKA Brickell. We strive to provide a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Rosana, Miami

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper recomendable
5 nachten verbleven in mei 2024
Reactie van Director of Operations op 9 mei 2024
Dear Rosana, Thank you for the excellent recommendation and for choosing us for your time in Miami! We are ecstatic to learn that your stay was absolutely perfect from start to finish. We strive to provide exceptional service and memorable stays for all our guests. It was a pleasure having you at Hotel AKA Brickell, and we look forward to welcoming you back soon. Alejandra Franco Director of Operations

10/10 – Uitstekend

Frankie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Aka hotel is conveniently located in Brickell. I had a pleasant experience and the rooms are clean and the staff was very nice.
1 nacht verbleven in april 2024
Reactie van Director of Operations op 7 mei 2024
Dear Frankie, We are delighted to receive your generous review for Hotel AKA Brickell. It is a pleasure to see that our prime location served the purpose of your stay and that you enjoyed the comfort of our rooms. Furthermore, it is rewarding to learn that you recognized the efforts of our devoted staff members. We cannot thank you enough for your kind words, and we hope to welcome you back soon for another fulfilling experience.Alejandra Franco Director of Operations

8/10 – Goed

Lisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable bed. Nice decor. Large window making it nice and light. Liked the large sofa and coffee table in the room. As they have in some other Miami hotels I have stayed in. This hotel would be even better if there was water hydration station in reception or level 25. Although there is a self making coffee machine in room. Complimentary coffee in morning in reception or level 25 would also be appreciated.
4 nachten verbleven in april 2024
Reactie van Director of Operations op 1 mei 2024
Dear Lisa, Thank you for reviewing your recent stay and for highlighting some of the wonderful features of our hotel. Providing a relaxing environment with thoughtful amenities is our priority. Therefore, we appreciate your kind words regarding the comfort of our accommodations and the charm of our property. Your thoughts regarding a water hydration station and complimentary coffee in the reception or on level 25 are greatly appreciated and will be shared with our team for future enhancements. We look forward to welcoming you back for another enjoyable stay at Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 – Uitstekend

Adil

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel
1 nacht verbleven in april 2024
Reactie van Director of Operations op 30 apr 2024
Dear Adil, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

8/10 – Goed

RUBENS

1 nacht verbleven in april 2024
Reactie van Director of Operations op 12 mei 2024
Dear RUBENS, Thank you for choosing Hotel AKA Brickell! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations

8/10 – Goed

virginia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is friendly. The view was spectacular and the hotel is very close to many restaurants, bars and clubs.
2 nachten verbleven in april 2024
Reactie van Director of Operations op 21 apr 2024
Dear Virginia, Thank you for taking the time to share your experience at Hotel AKA Brickell. We're delighted to hear that you recognized the unwavering efforts of our devoted staff and enjoyed the spectacular view from our property. Our prime location near numerous restaurants, bars, and clubs is indeed a highlight for many of our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the near future.Alejandra Franco Director of Operations

6/10 – Redelijk

roham

1 nacht verbleven in april 2024
Reactie van Director of Operations op 10 mei 2024
Dear roham, Thank you for rating your recent stay at our hotel. We hope your overall experience was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for a more satisfying visit in the future.Alejandra Franco Director of Operations

8/10 – Goed

Dana

3 nachten verbleven in april 2024
Reactie van Director of Operations op 9 mei 2024
Dear Dana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hotel AKA Brickell; we hope to see you again soon. Alejandra Franco Director of Operations

10/10 – Uitstekend

Ranada

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and the staff is so accommodating.
3 nachten verbleven in april 2024
Reactie van Director of Operations op 18 apr 2024
Dear Ranada, Thank you for providing such a generous review of Hotel AKA Brickell. It is heartwarming to see that you enjoyed your stay and that our staff could contribute to your satisfaction! Providing exceptional service and ensuring our guests feel welcome is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future!Alejandra Franco Director of Operations

10/10 – Uitstekend

Rochelle

1 nacht verbleven in april 2024
Reactie van Director of Operations op 7 mei 2024
Dear Rochelle, Thank you for taking the time to leave your fabulous rating! It is fantastic to see that you enjoyed your time at Hotel AKA Brickell! We look forward to hosting you again soon for yet another outstanding experience. Have a wonderful day!Alejandra Franco Director of Operations

10/10 – Uitstekend

maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful hotel.
1 nacht verbleven in april 2024
Reactie van Director of Operations op 17 apr 2024
Dear Maria, We appreciate you being our guest at Hotel AKA Brickell. We strive to deliver an exceptional visit to every guest, and it is heartwarming to see that you enjoyed the charm of our property. Your kind words are much appreciated, and we hope to welcome you back soon for another enjoyable visitAlejandra Franco Director of Operations

8/10 – Goed

Marco, Miami South Beach

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Services in restaurant very slowly
5 nachten verbleven in april 2024
Reactie van Director of Operations op 17 apr 2024
Dear Marco, Thank you for reviewing your experience at Hotel AKA Brickell. We hope you enjoyed most of the aspects our hotel offers. However, we regret if the service at our restaurant fell short of your expectations. Your insights are invaluable, and we will address this with our team to ensure a more seamless experience for future guests. We would love to welcome you back soon for the flawless visit you deserve.Alejandra Franco Director of Operations

10/10 – Uitstekend

Xavier ricardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in april 2024
Reactie van Director of Operations op 17 apr 2024
Dear Xavier, Thank you for choosing Hotel AKA Brickell. We are thrilled to receive your excellent rating and are pleased you had a pleasant stay. It was a pleasure having you as our guest, and we hope to accommodate you again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Mayker

1 nacht verbleven in april 2024
Reactie van Director of Operations op 2 mei 2024
Dear Mayker, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Therefore, it is rewarding to see that we are succeeding. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Wiswanth

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 1 mei 2024
Dear Wiswanth, It is fantastic to know that you enjoyed everything about your time at Hotel AKA Brickell. We continually strive for excellence and are glad to see that we are meeting our goals. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Marlon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 12 apr 2024
Dear Marlon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Alejandra Franco Director of Operations

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
had the best time the night before our cruise, did it a few years ago too. definitely stay there than Downtown Miami
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 11 apr 2024
Dear Darren, Thank you for choosing Hotel AKA Brickell for your pre-cruise stay! We're delighted to hear that you had a fantastic experience with us. Your loyalty means the world to us, and we look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 – Goed

Brenda

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La limpieza de los cuartos, se notaba todos los días y no dejaban aguas, jabones y la basura de las compras. También si final te cobran un tax extra por el servicio, esto no venía en las restricciones del hotel al contratarlo por la app. Al final lo comentamos y quitaron el cargo.
4 nachten verbleven in april 2024
Reactie van Director of Operations op 10 apr 2024
Dear Brenda, Thank you for sharing your experience at Hotel AKA Brickell. We're thrilled to hear that you found our rooms consistently clean and well-maintained. However, we apologize for any confusion regarding the charge and are glad we could resolve it to your satisfaction. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations

6/10 – Redelijk

Kennetha

3 nachten verbleven in april 2024
Reactie van Director of Operations op 10 apr 2024
Dear Kennetha, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Alejandra Franco Director of Operations

4/10 – Matig

Angela

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Me gusto que es grande olía bien No me gusto tener que ir siempre al piso 25 para llegar a mi habitación Las almohadas no me gustaron El horario de desayuno para terminar y en la noche el bar y restaurante tampoco cierran temprano
5 nachten verbleven in maart 2024
Reactie van Director of Operations op 8 apr 2024
Dear Angela, We appreciate your positive feedback and are glad you found the size and ambiance of the hotel pleasing. However, we apologize for any inconvenience with the room location, pillows, and the timing of breakfast and dining services. Your comments are valuable, and we'll address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Alejandra Franco Director of Operations

10/10 – Uitstekend

Arturo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent
4 nachten verbleven in maart 2024
Reactie van Director of Operations op 6 apr 2024
Dear Arturo, We are delighted you had an excellent experience at Hotel AKA Brickell and that we exceeded your expectations during your stay! Thank you for choosing us, and we hope to host you again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Anisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Director of Operations op 8 apr 2024
Dear Anisha, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 – Uitstekend

Mayker

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 6 apr 2024
Dear Mayker, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Brickell; we hope to see you again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

FRANCINE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Director of Operations op 6 apr 2024
Dear FRANCINE, It is wonderful to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

MASSIMO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and friendly staff.
1 nacht verbleven in april 2024
Reactie van Director of Operations op 5 apr 2024
Dear MASSIMO, At Hotel AKA Brickell, cleanliness and friendliness are our top priorities. We are delighted you enjoyed your stay and found our staff accommodating. Maintaining a clean environment and providing exceptional service are fundamental to our commitment to guest satisfaction. Thank you for your kind words, and we look forward to welcoming you back soon for another enjoyable experience.Alejandra Franco Director of Operations

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, great location!
1 nacht verbleven in april 2024
Reactie van Director of Operations op 4 apr 2024
Dear Maria, It is a pleasure to read your fantastic review about Hotel AKA Brickell. We are thrilled that you enjoyed the clean and modern room as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Alejandra Franco Director of Operations

4/10 – Matig

Filios, Brookline

Zakenreiziger
Negatief: Personeel en service, voorzieningen
This is not really a hotel - it’s a condominium with some rooms turned into a hotel . Only one restaurant which is very expensive and limited menu and no amenities !!!
4 nachten verbleven in maart 2024
Reactie van Director of Operations op 4 apr 2024
Dear Filios, Thank you for choosing our hotel for your recent visit. We appreciate your perspective. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us another chance the next time your travels bring you this way.Alejandra Franco Director of Operations

10/10 – Uitstekend

David

4 nachten verbleven in maart 2024
Reactie van Director of Operations op 22 apr 2024
Dear David, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 – Goed

JORGE RODRIGO

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 17 apr 2024
Dear JORGE, We appreciate your generous rating. It is delightful to know that we were able to provide you with a great stay at Hotel AKA Brickell. Your satisfaction is our priority, and we hope to welcome you again soon for another memorable visit.Alejandra Franco Director of Operations

8/10 – Goed

Martin

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 14 apr 2024
Dear Martin, We appreciate you leaving your generous rating regarding your recent visit to Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Alejandra Franco Director of Operations

10/10 – Uitstekend

Sameer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Sameer, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we're thrilled that you found our property to be great. We look forward to welcoming you back soon for another wonderful stay!Alejandra Franco Director of Operations

10/10 – Uitstekend

michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Oscar at the front desk was great, he helped us out with anything we needed during our stay
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Michelle, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that Oscar provided excellent service during your stay. Our team takes pride in delivering exceptional hospitality, and we're thrilled to know we met your needs. We will be sure to pass along your kind words to Oscar. We look forward to welcoming you back soon!Alejandra Franco Director of Operations

8/10 – Goed

Beatriz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, a bit inconvenient to go up to lobby and then down to rooms
5 nachten verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Beatriz, Thank you for your positive feedback on Hotel AKA Brickell! We're delighted to hear you enjoyed your stay with us. We appreciate your input regarding the layout and regret any inconvenience. It was our pleasure to accommodate you, and we look forward to your next visit.Alejandra Franco Director of Operations

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 13 apr 2024
Dear John, Thank you for being our guest and for the generous rating! It is delightful to learn how much you enjoyed your time at Hotel AKA Brickell. We can't wait to welcome you back and provide you with another seamless visit in the future.Alejandra Franco Director of Operations

10/10 – Uitstekend

Simrit

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent! Great for adults. Less optimal for kids
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Simrit, Thank you for your feedback on Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience with us. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your observation and hope to welcome you back again soon!Alejandra Franco Director of Operations

10/10 – Uitstekend

Keila

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Hotel
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 21 mrt 2024
Dear Keila, Thank you for your wonderful review of Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit in the future.Alejandra Franco Director of Operations

6/10 – Redelijk

trevor

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The bathrooms have a huge amount of wasted space, Ulting in a very small one person sink and a very small bathtub. The walk-in shower is fine. There are almost no towel bars in the bathroom.
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 21 mrt 2024
Dear Trevor, Thank you for sharing your feedback. We appreciate your insights regarding the bathroom layout. We strive to provide comfortable and functional accommodations for our guests. Your comments will be shared with our team for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you back for another visit soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

SALLY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 8 apr 2024
Dear SALLY, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Miami; we hope to see you again soon.Alejandra Franco Director of Operations

8/10 – Goed

Ashler

1 nacht verbleven in maart 2024
Reactie van Director of Operations op 7 apr 2024
Dear Ashler, Thank you for choosing Hotel AKA Brickell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations

10/10 – Uitstekend

Paula

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Hotel, excellent service except for the late night front desk team. Not to nice not helpful!
4 nachten verbleven in maart 2024
Reactie van Director of Operations op 17 mrt 2024
Dear Paula, We appreciate your valuable feedback regarding your recent stay at Hotel AKA Brickell. While we're pleased to read that you enjoyed your time with us, we're sorry to learn about your experience with some of our front desk staff. Please know this is not representative of our service standards. Rest assured, we'll address this matter with our team to ensure that all guests receive the exceptional service they deserve. Thank you for bringing this to our attention; we hope you'll consider giving us another chance to provide you with a more seamless stay in the future.Alejandra Franco Director of Operations

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 16 mrt 2024
Dear Samantha, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hotel AKA Brickell. We look forward to your return and wish you all the best with your future travels.Alejandra Franco Director of Operations

10/10 – Uitstekend

Bre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location and loved the amenities.
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 12 mrt 2024
Dear Bre, We're thrilled to know that you enjoyed your stay at Hotel AKA Brickell! Thank you for highlighting our perfect location and thoughtful amenities. We always aim to provide a memorable experience for our guests, and it warms our hearts to see you had a fabulous time with us. It was a pleasure hosting you, and we look forward to welcoming you back soon for another fantastic stay!Alejandra Franco Director of Operations

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel AKA was honestly one of the nicest easiest hotels I have ever stayed at. They even gave us a free drink voucher for the slight delay in check in which was minor.
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 11 mrt 2024
Dear Ryan, We're delighted that you had such a fantastic experience at Hotel AKA Brickell! Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are genuinely pleased to see this was your experience. We appreciate your understanding regarding the slight delay during check-in, and we're glad you enjoyed the complimentary drink voucher. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Alejandra Franco Director of Operations

10/10 – Uitstekend

francine

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 12 mrt 2024
Dear Francine, Thank you for the generous rating! We are thrilled we met your expectations for a fantastic experience at Hotel AKA Brickell. We hope to be your hotel of choice whenever your travels bring you back to our area.Alejandra Franco Director of Operations

10/10 – Uitstekend

Jesus R

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 12 mrt 2024
Dear Jesus, Thank you for your excellent review. It is a pleasure to see that your stay was nothing short of exceptional. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 – Uitstekend

Kristie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only stayed one night in Miami. Hotel was very clean. No complaints
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 10 mrt 2024
Dear Kristie, We're delighted to learn that you enjoyed your stay at Hotel AKA Brickell! Thank you for your kind feedback about our immaculate accommodations. It's our pleasure to provide a comfortable and welcoming environment for our guests. Should your travels bring you back to Miami, we would love to host you again for another memorable stay!Alejandra Franco Director of Operations