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Beoordelingen van Aloft Miami Aventura

3 out of 5
Aloft Miami Aventura
2910 NE 207th St, Aventura, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 549 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 248 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1002 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marie-Gabriel, Montréal-Nord

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place in Aventura!
5 nachten verbleven in mei 2024
Reactie van Owner op 21 mei 2024
Marie-Gabriel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

Jessica

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
This hotel is in a great location with really nice dining options right next to it. However, the hotel itself is not very nice and definitely not worth almost $200/night with fees and taxes. It is a fine option if you just need somewhere to stay for a night or two. Other than Jonathan, who had excellent customer service, the other employees were not very helpful and were pretty indifferent to us as guests. It’s not somewhere I would stay again.
2 nachten verbleven in mei 2024
Reactie van Owner op 20 mei 2024
Jessica, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

2/10 – Ontzettend slecht

Stephenie

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was unavailable
1 nacht verbleven in april 2024
Reactie van Owner op 17 mei 2024
Thank you for taking the time to review us, Stephenie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Julian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in mei 2024
Reactie van Owner op 13 mei 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it!
4 nachten verbleven in mei 2024
Reactie van Owner op 13 mei 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Eileen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is tucked away but in the middle of an oasis of awesome restaurants all in walking distance. Staff was friendly and room was very roomy.
1 nacht verbleven in mei 2024
Reactie van Owner op 13 mei 2024
Eileen, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Owner op 13 mei 2024
Lindsay, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

nwamuo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were so cordial and friendly. The hotel is well maintained and has good ambience.
3 nachten verbleven in mei 2024
Reactie van Owner op 13 mei 2024
Nwamuo, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Brianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great stay here. Very clean rooms and friendly front desk associates ! Lots of dining options and shopping in the area. Love the pool and the ambiance of the hotel. Will definitely be back for a longer stay !
1 nacht verbleven in mei 2024
Reactie van Owner op 8 mei 2024
Brianna, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing
3 nachten verbleven in mei 2024
Reactie van Owner op 7 mei 2024
Michael, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Felipe

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2
7 nachten verbleven in februari 2024
Reactie van Owner op 7 mei 2024
Felipe, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 – Ontzettend slecht

Nathalie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible
1 nacht verbleven in april 2024
Reactie van Owner op 6 mei 2024
Thank you for taking the time to review us, Nathalie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place
1 nacht verbleven in april 2024
Reactie van Owner op 6 mei 2024
John, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Lois

3 nachten verbleven in april 2024
Reactie van Owner op 20 mei 2024
Lois, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Fabian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ashley

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great area, safe, consistent
1 nacht verbleven in april 2024
Reactie van Owner op 25 apr 2024
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Peter timothy

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean , friendly staff, excellent location
8 nachten verbleven in april 2024
Reactie van Owner op 23 apr 2024
Peter, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Goed

Norman

Reisde met een groep
Great location
1 nacht verbleven in april 2024
Reactie van Owner op 22 apr 2024
Norman, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 – Ontzettend slecht

Patricio, MIAMI

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Even my reservación was paid When I PURCHASE FLIGHT AND HOTEL the day we check in the front desk personal charge my credit card $200 dls. And the manager did not respond to my request to reimburse this amount.
6 nachten verbleven in april 2024
Reactie van Owner op 22 apr 2024
Thank you for taking the time to share your feedback with us about your recent stay, Patricio. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

8/10 – Goed

Alfonso

2 nachten verbleven in april 2024
Reactie van Owner op 13 mei 2024
Alfonso, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Matthew, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 – Ontzettend slecht

Lissette

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La estancia fue simplemente horrible!!! Escogí un hotel con un precio relativamente más alto pensando en tener una estancia tranquila para recuperarme de una operación . El tercer día de estar ahí una housekeeping llegó con una super mala actitud a mi habitación preguntando que “que quería” como si debiera indicarle como hacer su trabajo y luego comenzó a lanzar las sábanas al suelo como enojada por tener que trabajar. Le dije a su supervisora y no hizo nada . Al 5 to día mientras estaba en una llamada con la aerolínea en la cual regresaría llegó otra persona a hacer el cuarto y mientras lo hacia , otros dos estaban en el pasillo , gritándose entre ellos como si estuvieran en un parque , les pedí que bajaran la voz para atender mi llamada y literalmente me saco la lengua y tiro la puerta sin terminar de hacer mi habitación . Me queje con el manager (Patrick era su nombre) mostrando incluso fotos del desastre que dejo , incluyendo basura en el suelo y dijo que descontaría 2 noches , cosa que JAMÁS HIZO . El servicio es pésimo , demasiado costoso para el servicio que brindan de tan mala forma y calidad
7 nachten verbleven in april 2024
Reactie van Owner op 6 mei 2024
Thank you for the review, Lissette. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.

8/10 – Goed

Benjamin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Overall is good
8 nachten verbleven in april 2024
Reactie van Owner op 11 apr 2024
Benjamin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Jaime, Long Beach

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property the only one thing they didn’t offer me the 2 bed suite which I would have preferred.
8 nachten verbleven in maart 2024
Reactie van Owner op 9 apr 2024
Jaime, thank you very much for your feedback! We hope to serve you again in the future.

8/10 – Goed

Denise M

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Owner op 9 apr 2024
Denise, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

Hansel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good until I parked my car for 1 hour just to check out and was charged $20
1 nacht verbleven in april 2024
Reactie van Owner op 5 apr 2024
Hansel, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Goed

Manuel

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is very confortable
2 nachten verbleven in april 2024
Reactie van Owner op 3 apr 2024
Manuel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Tok Hui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Owner op 3 apr 2024
Tok, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Esteban

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is definitely the place I’ll choose on my next trip
1 nacht verbleven in maart 2024
Reactie van Owner op 2 apr 2024
Esteban, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

Starlin

2 nachten verbleven in maart 2024
Reactie van Owner op 3 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Uitstekend

Weeda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Owner op 29 mrt 2024
Weeda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Marla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Aloft is well located. Lots of restaurants walking distance from the hotel. The pool is beautiful. The rooms are large although the bathroom area is strangely designed with the sink vanity not enclosed. The air conditioner is loud and the toilet is also loud and requires 2 flushes. We did enjoy our stay - bottled water and brewed coffee plentiful!
10 nachten verbleven in maart 2024
Reactie van Owner op 28 mrt 2024
Marla, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 – Goed

Fuat Marcos

Reisde met partner
Positief: Netheid, personeel en service
Me gustó mucho la ubicación, pero los cuartos son muy pequeños, prácticamente son para dormir
7 nachten verbleven in maart 2024
Reactie van Owner op 27 mrt 2024
Fuat, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I needdd a room with tub and they accommodated me
1 nacht verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Goed

ATEF, aventura

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to every thing We love Aventura
7 nachten verbleven in maart 2024
Reactie van Owner op 21 mrt 2024
Atef, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 – Ontzettend slecht

Pnina

5 nachten verbleven in maart 2024
Reactie van Owner op 5 apr 2024
Thank you for taking the time to review us, Pnina. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 – Redelijk

joseph

Zakenreiziger
Negatief: Voorzieningen
Shower was filthy , hair on the walls and on floor. Looks like hasn’t be cleaned in forever
1 nacht verbleven in maart 2024
Reactie van Owner op 6 mrt 2024
Thank you for sharing feedback on your guestroom during your recent stay, Joseph. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

8/10 – Goed

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Owner op 6 mrt 2024
Jenny, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

Aida

Positief: Netheid
12 nachten verbleven in februari 2024
Reactie van Owner op 4 mrt 2024
Aida, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

andres

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Super cool
1 nacht verbleven in februari 2024
Reactie van Owner op 26 feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Marguerite

1 nacht verbleven in februari 2024
Reactie van Owner op 21 mrt 2024
Marguerite, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Sinead

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great spot!
1 nacht verbleven in februari 2024
Reactie van Owner op 26 feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

leon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Owner op 23 feb 2024
Leon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Sherry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff! Fast check in, clean room, and great bar…what more do you want in a weekend in Miami!
2 nachten verbleven in februari 2024
Reactie van Owner op 21 feb 2024
Sherry, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 – Uitstekend

rene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Owner op 20 feb 2024
Rene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Santiago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service.
9 nachten verbleven in februari 2024
Reactie van Owner op 15 feb 2024
Santiago, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Joseph

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Owner op 15 feb 2024
Joseph, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 – Ontzettend slecht

Fardad

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SCAM
I booked a king bed for 3 nights and upon check in I was told hotel is overbooked and no functional rooms are available. I was given the option to stay at a room underconstruction with no AC and shower and since at that time of the night no other room was available I agreed. This resulted in early checkout the next day and promise to refund my entire stay by the assistant manager. However, after checkout both hotels.com and the hotel refused to refund my cancelled reservation despite not offering me any actual room to stay.
3 nachten verbleven in februari 2024
Reactie van Owner op 13 feb 2024
Thank you for taking the time post about your experience, Fardad. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Margaux B. Thank you.

10/10 – Uitstekend

Anais

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service, room were clean , amazing pool and near a few small restaurants
2 nachten verbleven in februari 2024
Reactie van Owner op 12 feb 2024
Anais, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, great area excellent staff good concern resolution will definitely recommend
9 nachten verbleven in januari 2024
Reactie van Owner op 8 feb 2024
Mark, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!