It was a nice hotel but the price did not match the quality, and the service. First, we called a week in advance to ask for an early check in because we were traveling with a child and our flight was scheduled to land around 9 in the morning. They had told us that it wouldn’t be a problem to accommodate an early check in of 11 am, their check in is at 4 pm, check out is at 11 am. We ended up waiting till 3 pm, I understand they may have been booked up but half of this hotel was empty. We got to a tour of three different rooms in order to chose what kind of room we’d like as well. Second, the beach cabana access closes at 4/5 pm. And 3rd, they had a mini bar in the room which I assumed to be complimentary as most hotels that I’ve been to do, but it wasn’t. instead a single bottle of Evian water was $10. I could finish a bottle of water in one sitting and my husband and I drink lots of water. Imagine paying 10 dollars per bottle. To me that was actually insane!! The stores around sell the same bottle of water for 2, 3 bucks. The hotel is located in a very Jewish populated area so most places close early and are closed Saturdays because of Shabbat. Some of the staff are very pleasant and welcoming, but some are the complete opposite. As much as I really tried liking this resort hotel I wouldn’t recommend staying here. We booked through a third party and they wouldn’t even allow us the option to upgrade to have breakfast included for a fee per person. Too many hidden fees as well