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Beoordelingen van Hotel Globe / Miami AZ - Highway 60

2 out of 5
Hotel Globe / Miami AZ - Highway 60
Miami, AZ

Beoordelingen

4,4
Gastenscore: 10 - Uitstekend. 16 van 116 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 116 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 116 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 116 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 116 beoordelingen" "

4,6/10

Netheid

5,4/10

Personeel en service

4,6/10

Voorzieningen

4,2/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Wenonah

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a happy camper!
Hotel was closed, ended up sleeping in my truck!
3 nachten verbleven in november 2021
Reactie van Ammy op 21 nov 2021
We are sorry to know this, Wenonah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 – Ontzettend slecht

Leticia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Baffling
The whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
1 nacht verbleven in september 2021
Reactie van Joe op 13 sep 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joe

2/10 – Ontzettend slecht

Trevin

1 nacht verbleven in september 2021
Reactie van Cheshta op 17 sep 2021
Hi, Trevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms comfortable pillow top beds and they have HBO and the Cinemax channels.
3 nachten verbleven in juli 2021
Reactie van Joe op 22 aug 2021
Thank you for rating us with such awesome words! We will strive to keep up with your expectations always. Regards, Joe

2/10 – Ontzettend slecht

Eli

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Vomit
Makes you wanna puke Room 107
1 nacht verbleven in juli 2021
Reactie van Jane op 20 aug 2021
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 – Ontzettend slecht

Catherine

1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was easily the worst motel I have ever stayed in. The room smelled like pet urine. The carpets were stained. The blankets had cigarette burn holes in them. The towels were stained and frayed. When I opened up the refrigerator two roaches scurried out.
1 nacht verbleven in juli 2021
Reactie van Karen op 6 jul 2021
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen

4/10 – Matig

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This motel room was a great price, however that was the only thing great about it. The room was dirty and the carpet wet. The curtains had filth all over it and the sheets looked dirty. The bathroom floor was very creaky and there was no trash cans. The towels had dog hair all over them. I had to get back into the dirty shower to rinse off again and use my clothes to dry off. I would not recommend this place to anyone. The staff was very nice and friendly.
1 nacht verbleven in juni 2021
Reactie van Leo op 3 jul 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing even fair about the place. Floors where so dirty it would make your feet black with dirt. Children and adults making all kinds of noise late into the night. Even at $56 a night, it wasn't worth $20.
2 nachten verbleven in juni 2021
Reactie van Marie op 2 jul 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

10/10 – Uitstekend

Josie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is an antique, however the room was clean and the staff were helpful…I would stay here again 😊
1 nacht verbleven in juni 2021
Reactie van Cheshta op 28 jun 2021
Thank you for rating us with such awesome words, Josie! We will strive to keep up with your expectations always. Regards, Jacob

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our employees arrived onsite to check in and there were notices on all room doors stating they were have extermination services being done while guests were staying there. Our employees refused to stay.
1 nacht verbleven in juni 2021
Reactie van Cheshta op 23 jun 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I ended up not staying at the hotel. I was told by family that is was full of bedbugs. That the contractors had a lot of problems.
1 nacht verbleven in juni 2021
Reactie van Leo op 22 jun 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 – Redelijk

Mark

Zakenreiziger
It was over booked and I didn't stay. I slept on the floor in a classroom with no A/C. Pathetic.
3 nachten verbleven in juni 2021
Reactie van Mike op 19 jun 2021
This is not the experience we would like you to have, Mark! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Mike

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in juni 2021
Reactie van Leo op 23 jun 2021
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 – Ontzettend slecht

Kelbert

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They had terrible service.
1 nacht verbleven in juni 2021
Reactie van Marie op 9 jun 2021
Hi, Kelbert! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021
Reactie van Leo op 7 jun 2021
Thanks for the positive rating, Richard! Hope to welcome you again soon. Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty under the bed found medication pills
2 nachten verbleven in mei 2021
Reactie van Marie op 6 jun 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

2/10 – Ontzettend slecht

syvell

1 nacht verbleven in mei 2021
Reactie van Leo op 30 mei 2021
Hi, Syvell! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 – Ontzettend slecht

Benny

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van Marie op 16 mei 2021
Hi, Benny! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2021
Reactie van Leo op 14 mei 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Jake op 14 mei 2021
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Jake

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Carpet was disgusting. In serious need of remodeling.
2 nachten verbleven in april 2021
Reactie van Leo op 8 mei 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is nothing like the photos and description indicates. The A/C didn’t function, the toilet paper holder was torn off the wall, there was a bottle of bleach under the sink, the door lock was broken, the carpet was creepy sticky, we booked a king but were given two queens (“the last room”). I could go on. We are not finicky but there are better places to stay in this area. We booked two nights and left after one.
2 nachten verbleven in april 2021
Reactie van Leo op 30 apr 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

4/10 – Matig

Alberta

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room I stayed in didn't have a secure lock. The toilet seat didn't fit the rest of the toilet. Pillows smelled & room was dirty. I stayed two nights ..my bedding didn't get changed nor did I receive new towels.
2 nachten verbleven in april 2021
Reactie van Leo op 27 apr 2021
Hi, Alberta! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in april 2021
Reactie van Steve op 21 apr 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Steve

2/10 – Ontzettend slecht

Dav

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van Bruce op 10 apr 2021
Hi, Dav . Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They canceled a paid in advance reservation and came up with a different reason three different times,when asked why they were canceling my reservation..? Then they called my ticket number a no-show, they said we didn't show up, trying to make us a non-refundable.
1 nacht verbleven in april 2021
Reactie van Gabi op 7 apr 2021
We are sorry to hear about your experience, Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Gabriel!

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in april 2021
Reactie van Jaime op 16 apr 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Jaime

2/10 – Ontzettend slecht

Rebecca

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Didn't even get a chance. I couldn't even get past the super rude and very unprofessional teenager at desk. Cursing and very rude. I guess it was a blessing because we were told about there bed bug problem.
1 nacht verbleven in april 2021
Reactie van Leo op 6 apr 2021
Apologies for the problems you had faced, Rebecca! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 – Ontzettend slecht

Shasheen

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Did not get to stay here due to a septic leak. I hope I get a refund.
1 nacht verbleven in april 2021
Reactie van Leo op 6 apr 2021
Hi, Shasheen! We never want any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

2/10 – Ontzettend slecht

Roger L.

Negatief: Netheid
The bed had some kind of bugs.
Poor
28 nachten verbleven in februari 2021

2/10 – Ontzettend slecht

Anna Marie

1 nacht verbleven in februari 2021
Reactie van Marie op 18 mrt 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The beds were uncomfortable and the king room we had booked was unavailable when we arrived. The clerk said that we could get a room with 2 "queen" beds for free since they messed up the reservation, but after contacting Expedia, they still charged us. I hate leaving a negative review but this was a truly terrible hotel.
1 nacht verbleven in februari 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It’s a economy stay.
For $50 you do have to temper your expectations. This has been taken over by hotel franchise chain with slick contemporary branding. In reality all they’ve done is painted a wall bright red and put their logo on a pillow. We even had the old America in brochures in the drawers. The room was clean however the carpet was 30 years old. Didn’t want to walk on barefoot. Some oddities with the room like no waste bins to speak of... Noisy right off the highway. Appears a lot of the clientele is long-term living. We were a little worried about are camper van in the parking lot. The Internet was hit and miss. The king size bed was an old spring mattress but surprisingly comfortable.
1 nacht verbleven in februari 2021
Reactie van Justin op 18 feb 2021
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Justin

2/10 – Ontzettend slecht

Casey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van Marie op 17 feb 2021
Hi, Casey! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 – Ontzettend slecht

Anna

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021
Reactie van Leo op 13 feb 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trust me - Don’t do it!
You MUST supply your own sheets. This place is extremely filthy and the ultimate worst hotel. It is very old and run down. I would recommend living in a box under a bridge before renting a room here. The photos are of the cleanest part..
2 nachten verbleven in februari 2021
Reactie van James op 9 feb 2021
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, James

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The whirlpool bath. It worked and very hot water. The staff where very attentive
2 nachten verbleven in februari 2021
Reactie van Marie op 13 feb 2021
Thanks for such a lovely review, Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Marie!

4/10 – Matig

David

1 nacht verbleven in januari 2021
Reactie van Bruce op 7 feb 2021
Hi, David. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Bruce

6/10 – Redelijk

Donald

Positief: Personeel en service
???
Well, different.
1 nacht verbleven in januari 2021
Reactie van Marie op 13 jan 2021
Hi, Donald! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2020
Reactie van Leo op 30 nov 2020
Apologies for the inconvenience caused. Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Alex

6/10 – Redelijk

Frank

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
was not clean, the door in the bathroom would not close.
2 nachten verbleven in november 2020
Reactie van Bella op 18 nov 2020
Hi, Frank! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Bella!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not the best
Service was nice & friendly, however, the floors were filthy one bed was made with sheets & a comforter no pillow cases no towels no trash bins no phone. Clearly no wifi as the website promised. Found a couple roaches. Beds were so hard & uncomfortable.
1 nacht verbleven in oktober 2020
Reactie van James op 20 okt 2020
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, James!

2/10 – Ontzettend slecht

Paula

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Bella op 5 okt 2020
Hi, Paula! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!

4/10 – Matig

Andrea

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Yikes, not staying here again
The receptionist was very friendly and helpful! However, the room was pretty poor. There were no wash cloths or trash cans. Under the sink there was a fast-food wrapper with ketchup packets and the provided towel was dirty. In addition to that, the toilet continually ran all night and the shower water was barely like warm and the bathtub had no drain plug so a bath was out of the question. The bed had no fitted sheet so I used my own blanket and slept on top of the sheets, it was moderately comfortable.
1 nacht verbleven in september 2020
Reactie van Stefan op 27 sep 2020
Sincere apologies, Andrea! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Stefan!

2/10 – Ontzettend slecht

Geverifieerde reiziger

3 nachten verbleven in september 2020
Reactie van Christina op 24 sep 2020
We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 – Ontzettend slecht

Suella

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The worst dump ever!
Garbage Pit with drug addicted employees who kick you out and steal your money after threatening with eviction to a dingle mom with 6 kids who stays here!
2 nachten verbleven in september 2020
Reactie van Marie op 12 sep 2020
Hi, Suella! We are sorry to hear about the experience you had with us. We have cascaded the same to our relevant team to ensure this is not repeated. We ensure a better experience in the future. Regards, Marie!

4/10 – Matig

Stephen

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Review
Was not very good. Can't recommend this place.
1 nacht verbleven in augustus 2020
Reactie van Cheshta op 27 aug 2020
Hi, Stephen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Jacob

2/10 – Ontzettend slecht

Melissa

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Do not stay here
The place was dirty, rundown, stains everywhere, and full of flies and bugs. Front desk staff was not helpful.
1 nacht verbleven in augustus 2020
Reactie van Ammy op 27 aug 2020
Hi, Melissa! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo