It was my boyfriend’s birthday and I hired a planner to come decorate our room while we were gone. Daniela at the front desk was sooo helpful making sure everything ran smoothly while we were gone to ensure my boyfriend was surprised with the room decor.
Also, on our second to last day there, my boyfriend misplaced his wallet. Allen, along with a few other maintenance guys went all out there way to help us find it. My boyfriend eventually found his wallet.
All the staff was super friendly and personable. We will definitely be coming back to stay at this hotel, next time in Miami.