Thank you very much for your kind review, Thais. We are glad you and your husband enjoyed the beautiful views and your stay overall. It was a pleasure hosting you!

Thank you very much for your kind review, Byron! We are very happy you enjoyed your stay and the great location! It was a pleasure hosting you in our apartment! We hope you visit us again soon, you have a home with us!

Thank you for your wonderful review, Alberto! We are very happy you enjoyed your stay with us and found the views beautiful (they really are!). It was an absolute pleasure hosting you and we hope you visit again soon!

Thanks so much for your kind review, Tiffany! We are very happy to hear you enjoyed the great location and parking options. We apologize for the misunderstanding caused by the payment, we charge 30% at the moment of booking and we charge the remainder either by transfer or in person. (To reduce the number of fraudulent chargebacks). In regard to the lipstick, we appreciate you letting us know, our HK leaves the apartments in pristine condition however in the case that something is overlooked we try to make it right. In your case we weren't made aware, otherwise we would've loved to bring you new pillow covers. Nevertheless, we appreciate you for letting us know and we hope you visit us again soon!

Thank you for your kind review, Kathrina! We are very happy you enjoyed our apartment and the great location. As for WhatsApp, please note we only use this app for international numbers. Our site managers contacted you via text and you responded. Nevertheless, we will have let our site managers know to be on the lookout. We hope you come visit again soon!

Thank you very much, Janice! It was lovely hosting you!

Thank you, Lisa, for providing your feedback. We sincerely appreciate it. After reviewing our communication records, we discovered that we were not informed about the issue you experienced during your stay, we would have been more than happy to assist you had we been made aware. Please rest assured that we take cleanliness very seriously, and we have a dedicated team on-site until 5 pm every day to address any concerns or issues that may arise. We apologize for any inconvenience caused and want to assure you that we continuously strive to provide the best possible experience for our guests. We genuinely value your feedback and hope that you will consider giving us another opportunity in the future.

Thank you, Shawna, for taking the time to share your experience with us. We appreciate your feedback and would like to address the concerns you raised. While it is true that some level of noise from neighboring rooms can be expected in apartment buildings, we understand that excessive noise can be disruptive to your stay. Our security staff is available 24/7 to address any noise complaints and ensure a comfortable environment for all our guests. We will reinforce this information to our staff to ensure a better experience for our guests moving forward. We are glad to hear that the issue with the balcony lock has been resolved. We genuinely appreciate your feedback, and we hope that you will consider giving us another opportunity in the future to provide you with an improved stay. Thank you again !

Thank you very much for your kind review, Tom! We are thrilled to hear you enjoyed the fantastic views, great location, and awesome amenities! It was an absolute pleasure hosting you & we hope you visit us again soon!

Thanks so much, Kristine! It was a pleasure hosting you!

Thank you for taking the time to share your experience, Tammi. We appreciate your understanding regarding the early check-in. While we always do our best to accommodate early arrivals, it is not always guaranteed as we provide check-in information in our listing to help guests plan their arrival time accordingly. We are glad that we were able to check you in one hour prior to the standard 3 pm time. We apologize for the inconvenience caused by the safe and door lock issues during your stay. We needed to order some parts to repair them, but we are pleased that we were able to resolve the issue before your stay concluded. We would love the opportunity to host you again and provide you with an even better experience. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you so much for your great review, Beth! I am so glad you enjoyed all there is to do in Coconut Grove! Views from the apartment are beautiful and relaxing! It was a pleasure hosting you and we hope you come visit Miami again soon!

Thank you so much for your kind words, Douglas! It was a pleasure meeting you ! We are happy you enjoyed your stay and we hope you come visit soon!

Thank you, Charlotte! I am so glad you enjoyed your stay and the views from my apartment! It was a pleasure hosting you and we hope to see you again soon!

Thank you for your amazing review, Tiann! It was a pleasure to have you as our guest! I am so glad you enjoyed all there is to do in Coconut Grove! I hope you will be back to see us again soon!