Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Miami Cutler Bay

2.5 out of 5
La Quinta Inn & Suites by Wyndham Miami Cutler Bay
10821 Caribbean Blvd, Cutler Bay, FL

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 366 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 291 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 150 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 96 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 99 van 1002 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Marina

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Ac unit smelled like urine once turned on. Noisy, dirty
1 nacht verbleven in april 2024
Reactie van Samantha op 29 apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your review with our maintenance staff to ensure improvements are made. Thank you very much for bringing your concerns to our attention. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 – Uitstekend

humberto

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fgccr
1 nacht verbleven in april 2024
Reactie van Samantha op 29 apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

6/10 – Redelijk

Damaris

Reisde met familie, Reisde met familie en kleine kinderen
Good location and price
1 nacht verbleven in april 2024
Reactie van Samantha op 29 apr 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. It is our goal to make sure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

10/10 – Uitstekend

Omar

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
A little older, but it was a short and comfortable stay!
1 nacht verbleven in april 2024
Reactie van Queena B. Front Desk La Quinta Inn & Suites op 25 apr 2024
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

6/10 – Redelijk

Donna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Queena B. Front Desk La Quinta Inn & Suites op 25 apr 2024
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

2/10 – Ontzettend slecht

Yenireé

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Las camas rechinan, las almohadas llenas de sangre, las alfombras húmedas y sucias, no gracias
1 nacht verbleven in april 2024
Reactie van Frontdesk op 26 apr 2024
Thank you for taking the time to leave us a review. Your feedback is very important to us. We are sorry that the room was dirty. We have brought this to the attention of housekeeping and maintenance.

10/10 – Uitstekend

Galina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pacefull
1 nacht verbleven in april 2024
Reactie van Queena B. Front Desk La Quinta Inn & Suites op 25 apr 2024
Thank you very much for your comments regarding our staff at La Quinta Inn & Suites Miami Cutler Bay. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

6/10 – Redelijk

tesfa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Queena B. Front Desk La Quinta Inn & Suites op 25 apr 2024
I am glad to hear that you liked your stay with us at La Quinta Inns & Suites Miami Cutler Bay. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

4/10 – Matig

Kenneth

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very old property, weird smell in rooms and hall. Furniture in room is too old and looks bad. Bed was confortable.
1 nacht verbleven in april 2024
Reactie van JAIE op 15 apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 – Goed

Brett

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van JAIE op 15 apr 2024
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 – Matig

Michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten
The tub literally had a dirt ring around it. It was blood on the walls and bed.
4 nachten verbleven in maart 2024
Reactie van Samantha op 12 apr 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

10/10 – Uitstekend

alexeis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JAIE op 15 apr 2024
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

6/10 – Redelijk

Katherin

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
No me dieron acceso ala picina y eso que me salia en la reservación que si la tenía y no la tuve , por la mañana llamé por mi desayuno y no me lo dieron mal servicio en ese aspecto 😒
1 nacht verbleven in april 2024
Reactie van Samantha op 12 apr 2024
Thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar.

10/10 – Uitstekend

Yunet, miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Samantha op 12 apr 2024
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami area you will stay with us again.

8/10 – Goed

Ivy, Nokomis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean but older hotel
1 nacht verbleven in april 2024
Reactie van Samantha op 12 apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 – Uitstekend

Christena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property. Always greeted with a smile at the front desk! We stayed just for one night and they had a few availabilities and ask us which floor would we prefer. Which I thought was nice.
1 nacht verbleven in april 2024
Reactie van Fr op 5 apr 2024
Thank you for taking the time to leave us a review. We are so happy to have been able to provide you with good service. We strive to give our guests the best experience possible. We are glad you enjoyed your stay :)We hope you will stay with us again!

10/10 – Uitstekend

Carmen D

Positief: Staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in maart 2024
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay! We hope you will stay with us again, the next time you are in Cutler Bay :)

8/10 – Goed

Suman

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay. Clean and comfortable. The bed sheet was stained and they changed it on request. The carpet seemed dirty could have maintained better. only thing that we disliked was - We used to come back late and everyday there were workers/or may be outsider drinking and smoking weed. that was bit uncomfortable for a family. Nothing worrisome.
3 nachten verbleven in maart 2024
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are glad you had an over all pleasant stay. We are sorry for the state of our carpets. We will be changing them out soon, along with other remodeling projects. Also we have security on property every night. If anyone is not guest they will not be allowed on property and security makes sure of this. We hope you will stay with us again the next time you are in Cutler Bay.

6/10 – Redelijk

Kim-Marie

Reisde met familie
Negatief: Voorzieningen
Breakfast could do with a little more children friendly snacks. Overall my family and I had a great time.
4 nachten verbleven in maart 2024
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay :) Thank you for your feedback. We will look into some more options for children.

6/10 – Redelijk

Erika

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Musty smell in the room
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are sorry for the issues you had with your stay. We will share your comments with our housekeeping and maintenance staff, to make sure we can prevent this from happening again.

6/10 – Redelijk

YASEL

Reisde met familie en kleine kinderen
Negatief: Netheid
ANYONE WOULD SAY THAT YOU GET WHAT YOU PAY FOR BUT 150 A NIGHT IS NOT CHEAP AT ALL. EVERYTHING IS OLD AND DIRTY, CARPETS, BATHROOM, WALLS. BREAKFAST WITH FEW OPTIONS.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay. We strive to give our guests a comfortable stay at an affordable price. We are sorry we were not able to provide you with that.

6/10 – Redelijk

Veronica

Reisde met familie
Positief: Netheid, personeel en service
The walls were paper thin and we could hear the people nect door talking well past 2am.
1 nacht verbleven in maart 2024
Reactie van Samantha op 30 mrt 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 – Goed

Angadpal Singh

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Although renovated the property is average
2 nachten verbleven in maart 2024
Reactie van Front Desk op 5 apr 2024
Thank you for taking the time to leave us a review. We are glad you had a pleasant stay. We apologize for our current appearance. We will be continuing our renovation project soon. We hope you will stay with us again in the future and have a chance to experience our fully remodeled hotel.

10/10 – Uitstekend

Natarsha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will be back
1 nacht verbleven in maart 2024
Reactie van Samantha op 30 mrt 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 – Uitstekend

roy

1 nacht verbleven in maart 2024
Reactie van JAIE op 15 apr 2024
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 – Goed

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see you had a pleasant stay. We hope you will stay with us in the future.

10/10 – Uitstekend

Christena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is clean, easy check in service and the free breakfast keeps us coming back.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Thank you for taking the time to leave us a review. We are very glad to hear you had a pleasant stay :) We are so happy that we were able to provide a good service. We look forward to your next visit :)

6/10 – Redelijk

Uwe

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Sehr einfaches Frühstück, Hotel abgewohnt
5 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay with us. We had to pause our remodeling process last year. We will be restarting soon this year. We will be replacing our carpets and creating a larger breakfast area. We hope if you have the chance to visit the Miami area again that you will give us another chance.

10/10 – Uitstekend

Juliana

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A little unsafe ,police around the check in
1 nacht verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking the time to leave us a review. We are sorry you felt unsafe at our property. Rest assured we have security personal at night as a precaution. And there is always some at the front desk who can help if ever you feel unsafe. Thank you again for staying with us.

10/10 – Uitstekend

Jasmine

5 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 – Uitstekend

Farid

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room
1 nacht verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Thank you for taking the time to leave us a review. We are glad to see you had a pleasant stay! We hope you will stay with us again the next time you are in the Cutler Bay area.

2/10 – Ontzettend slecht

katherine margisela

3 nachten verbleven in maart 2024
Reactie van Samantha op 12 apr 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 – Goed

douglas

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking the time to leave us a review. We are glad that you had a pleasant stay with us. We hope you will stay with us again, the next time you are in the Cutler Bay area.

6/10 – Redelijk

Hilda Ana

2 nachten verbleven in maart 2024
Reactie van Samantha op 12 apr 2024
Thank you for taking the time to let us know how we are doing. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

2/10 – Ontzettend slecht

Paola

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you for taking time to leave us a review. We are sorry that your stay was unpleasant. We will strive to provide better service and more comfortable stay going forward. We hope you will give us another chance.

10/10 – Uitstekend

FREDDIE

Zakenreiziger, Reisde met familie
Necesita un poco mas de espacio para desayunar pero de lo demasiado muy bueno.
4 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Gracias por tomarse el tiempo para dejarnos una reseña. Estamos muy contentos de que haya disfrutado de su estancia. También nos gustaría compartir que pronto este año seremos renovados e incluiremos un área de comedor más grande. Esperamos que te quedes con nosotros nuevamente :)

10/10 – Uitstekend

Magdiel

Reisde met familie
Está bien ubicada, pero le falta tener más áreas de estacionamiento.
1 nacht verbleven in maart 2024
Reactie van Queena B. Front Desk Desk La Quinta SUITES op 21 mrt 2024
Me alegra saber que le gustó su estadía con nosotros en La Quinta Inns & Suites Miami Cutler Bay. Aprecio el tiempo que has dedicado a tu reseña. Espero que una vez más nos veamos en el futuro y superemos su reciente experiencia.

2/10 – Ontzettend slecht

Juan

1 nacht verbleven in maart 2024
Reactie van Samantha op 30 mrt 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 – Goed

Barbara

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Queena B. Front Desk La Quinta Suites op 21 mrt 2024
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham Miami Cutler Bay. We truly want all of our guests to find comfort at our hotel. We hope that when you are in the Miami area you will stay with us again.

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Queena B. Front Desk Agent La Quinta Suites op 21 mrt 2024
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

4/10 – Matig

Mushtaq

2 nachten verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Thank you for taking the time to leave us a review. We are sorry you had an unpleasant stay. We will strive to do better going forward.

10/10 – Uitstekend

MERCEDES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024
Reactie van Front Desk Agent La Quinta Suites op 21 mrt 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great housekeeping and property kept jl Kleen.
11 nachten verbleven in februari 2024
Reactie van Queena B. Front Desk Agent La Quinta Suites op 9 mrt 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 – Uitstekend

Luciano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good place!
1 nacht verbleven in februari 2024
Reactie van Queena B. Front Desk Agent La Quinta Suites op 9 mrt 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

8/10 – Goed

Maira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff. Although room was nice and clean hotels should consider removing carpets. Furniture can be updated as well.
1 nacht verbleven in februari 2024
Reactie van Queena B. Front Desk La Quinta op 25 feb 2024
hank you for your review and for your recent stay. We are happy that you had a good stay overall. Our goal is to ensure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

6/10 – Redelijk

Ana G

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The property needs updating. Furniture is old. Hallways need to be updated. While there we killed two roaches. The property must have fumigated recently and the room did not have a great smell. It was like deodorizer over some kind of smell. I will admit the staff did provide towels and toiletries every day. That was a plus. But did not like the property.
4 nachten verbleven in februari 2024
Reactie van Queena B. Front Desk La Quinta Suites op 25 feb 2024
I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Cutler Bay area.

8/10 – Goed

Patricia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Good
Reactie van Queena B. Front Desk La Quinta Suites op 25 feb 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 – Uitstekend

MD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was quite and clean. Staffs were well behaved. The breakfast quality was good.
3 nachten verbleven in februari 2024
Reactie van Front Desk op 23 feb 2024
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay. We hope you will stay with us again the next time you are in the Cutler Bay area.

10/10 – Uitstekend

kevin

Positief: Personeel en service
2 nachten verbleven in februari 2024
Reactie van Front Desk op 23 feb 2024
Thank you for taking the time to leave us a review. We are very glad you had a pleasant stay with us. We hope you will stay with us again the next time you are in the Cutler Bay area.