1 bedroom, in-room safe, individually decorated, individually furnished

Beoordelingen van Newport Beachside Hotel & Resort

4 out of 5
Newport Beachside Hotel & Resort
16701 Collins Avenue, Sunny Isles Beach, FL

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 725 van 2365 beoordelingen" "
Gastenscore: 8 - Goed. 465 van 2365 beoordelingen" "
Gastenscore: 6 - Redelijk. 404 van 2365 beoordelingen" "
Gastenscore: 4 - Matig. 327 van 2365 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 444 van 2365 beoordelingen" "

6,8/10

Netheid

7,0/10

Personeel en service

6,4/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Claudiëtte

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
7 nachten verbleven in augustus 2022
Reactie van General Manager op 15 aug 2022
Dear Claudiette, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Newport Beachside Hotel & Resort look forward to your next visit. Newport Beachside Resort Team

10/10 – Uitstekend

Jonathan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Está muy buena. Pero deben remodelar las habitaciones
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Tiara

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn’t clean as described on the website. There were bugs in the rooms both flying and roaches. The carpets were stained, the tub was stained and chipping paint, there’s an odor of mildew. I can go on and on about this place but I’ll never book this place again because the entire hotel needs renovating but the staff is nice and the Spa was great!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Rodney T

3 nachten verbleven in maart 2024

6/10 – Redelijk

Ana

Positief: Netheid
4 nachten verbleven in maart 2024

8/10 – Goed

GHASSAN

4 nachten verbleven in april 2024

8/10 – Goed

Stacie

Positief: Netheid
7 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Regina

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

diana

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

4/10 – Matig

Nyjil

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The room are not updated, I had problems with the tv, I also had a housekeeper walk in my room while I was naked and took and 50 sec look before I yelled above my voice to get out! The pool and beach was awesome. I was charged 225 for parking for 3 days and 1 drink from the bar . Btw they don’t tell you this before check out .
3 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Nyjil, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you experienced during your stay, especially regarding the room condition and privacy. Please know that this is not reflective of the high standards we strive to maintain. We sincerely apologize for any inconvenience caused. We appreciate your positive comments about our pool and beach amenities. It is our hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Jonathan

Zakenreiziger
El hotel es bueno pero debe mejorar los pasillos del hotel y remodelar las habitaciones
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Jonathan,Thank you for your feedback. We appreciate your positive acknowledgment of our hotel while also noting areas for improvement. Your insights are valuable to us as we strive to provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Best Regards,Newport Beachside Resort Team

8/10 – Goed

Anatoly

Reisde met familie
Positief: Personeel en service
very nice pool
6 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Anatoly,Thank you for sharing your comments with us. We are happy to hear that you enjoyed your overall visit and had a relaxing time at the pool. It was a pleasure having you as our guest, and we hope to see you again soon! Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Twandia

3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Nelisa

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No me gusto que la piscina se usa asta sierta hora y locaro que es usar las sombrillas en la playa y tienen un horario para usar las sillas los sábados en la playa no se puede escuchar música en la piscina hay muchas restricciones y uno cuando anda de vacaciones no le gusta que lo tengan como atrapado no vuelvo hai a se me olvidaba no se pueden usar la cabañas de playa si no pagas por usarlas supuesta mente pertenecen al hotel y tienes que también pagar por ellas no vuelvo hai
5 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Nelisa,Thank you for providing your review. We understand that restrictions around pool hours, beach umbrellas, and chair use can be frustrating, especially on a relaxing vacation. It is our goal to create a balanced environment for all guests, and these policies help us maintain order and safety. We wish you safe and happy travels.Best Regards,Newport Beachside Resort Team

8/10 – Goed

Jose

Positief: Netheid, personeel en service
Awesome
4 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Jose,Thank you for sharing your experience with us! We're thrilled you had an exceptional time, and our team is eagerly looking forward to your next visit!Best Regards,Newport Beachside Resort Team

4/10 – Matig

Yamisleidis

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El servicio es pesimo pues a las 9:00 pm ya todo está cerrado dentro del Hotel ni para comprar agua se puede y la habitación el aire pesimo no enfria
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Yamisleidis,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the facility hours and for any issues with the AC. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you will allow us to welcome you back and show you a more improved stay. Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Magdalena

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La atención al cliente horrible todo el mundo trata mal nadie hace ni el intento de ayudar te cobran por valet parking y uno mismo tiene que parquear la limpieza horrible y no puedes oír música porque vienen a tocarte la puerta pero ellos enseñan cuartos de muestras desde las 7am haciendo ruido horribles la piscina solo hasta las 8 de la noche son más entretenimientos para los niños muy mala experiencia les di una estrella porque es lo mínimo no se lo recomiendo a nadie
3 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Magdalena,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the service and pool. Our goal is to create a welcoming, fun experience, and we'll speak with our staff to ensure corrections are made. There is a charge for both valet and self-parking, both of which are noted online. If you have any questions about this, please let us know. We hope to see you again should you be back in the area.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

yudeisi, hialeah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
My room has a beautiful ocean view!!!!
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Paula,Thank you for staying with us at Newport Beachside Hotel and Resort and for highlighting the beautiful ocean views from our accommodations. We appreciate your comments and look forward to seeing you again soon!Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

JAMES

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear James,It's always a pleasure hearing from our guests. We're glad our location worked well for your trip, and we invite you to stay with us again at Newport Beachside Hotel and Resort the next time you're in the area.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Alona

Positief: Netheid
2 nachten verbleven in april 2024

10/10 – Uitstekend

Youssouf

3 nachten verbleven in april 2024

10/10 – Uitstekend

Marletta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great and really enjoy the staff
2 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Marletta, It was an honor to host you at Newport Beachside Hotel and Resort for your recent getaway. Our staff strives to provide impeccable service and it's delightful to hear that we met the mark. Thank you for your kind review and we look forward to having you as our guest again next time you are in the area.Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Justin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Javier

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Espectacular
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Javier,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

JOHN

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Remodel is first class
2 nachten verbleven in maart 2024
Reactie van General Manager op 29 apr 2024
Dear John,Thank you! It was a pleasure to have you as our guest, and we are delighted you had such a wonderful stay. Our team is quite proud of our beautiful modernization project and will be delighted to know you were impressed as well. It would be an honor to welcome you back to Newport Beachside Hotel and Resort for another amazing five-star experience.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Deema, Worcester

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
.
4 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Deema,Thank you so much for the five stars! It's so refreshing when guests such as yourself take the time to recognize the hard work we put into delivering a personalized, comfortable, refreshing stay for each guest who steps onto the property. We look forward to welcoming you back to Newport Beachside Hotel and Resort.Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Johanna

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Discrimination rude staff parking fees no humanity lady drowned in pool that afternoon and no staff help her I and other had to do cpr on the lady
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Johanna,We appreciate you reaching out and regret to learn of your disappointment with your experience. Guest safety is and will always be our top priority. At your earliest convenience please reach out to us offline, and ask for Miriam, so we may gather more details about your stay. Additionally, at our accommodations, we welcome a variety of travelers regardless of race, religion, creed, or sexual orientation. Our hotel has a zero-tolerance policy against discrimination of any kind, and we regret that this was your perception. It was a pleasure having you as our guest, and we hope you will give us another chance in the future to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

jessica L.

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Def one of my favorite places to stay and go to
6 nachten verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Jessica,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Newport Beachside Hotel and Resort once again! Thank you so much for your kind review and perfect rating. We are honored to be on our list of favorite hotel and resort experiences, and we look forward to your return!Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Yaquelin

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in april 2024

8/10 – Goed

Chapin, Louisville

Positief: Netheid, voorzieningen
The hotel has been under construction for a couple of years. There was some really loud jack hammer sounds pretty late. But the staff is great and they are improving the aesthetics. Locations and price are tough to match.
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Chapin,We appreciate your valuable feedback regarding your recent stay. While we're disappointed to hear about the inconvenience caused by the construction noise, we're glad that our dedicated team made your experience enjoyable. We're committed to enhancing our aesthetics to provide a better experience for our guests. Thank you for acknowledging our efforts, and we're thrilled that our location and competitive pricing met your expectations. We're excited about the ongoing improvements and hope to welcome you back soon for an even better stay.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Adolfo

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me cobraron el parqueadero por el carro que rente
4 nachten verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Adolfo,Thank you for staying with us and for your feedback. Your feedback is gratefully received, and we hope to welcome you back for a great stay in the future. Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

michel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Cristiany

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great that you don’t need to move your car to go anywhere. Beach is right there and walking distance to restaurants and quick shop. Room was ok. Friendly staff.
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Cristiany,Thank you for being our guest and sharing your feedback. While we are delighted you enjoyed our lovely location and wonderful staff, we are sorry you weren't more impressed with our accommodations. Fortunately, we continuously strive to improve for our guests and are in the process of an extensive modernization project. It was a pleasure to have you here, and we look forward to welcoming you back and impressing you further.Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Elenis, Homestead

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Dalida

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay
3 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Dalida,Thank you for staying with us and for your feedback! We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Daime

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Everything was great , the building did lose power so that was unfortunate but other then that it was a good experience
2 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Daime,Thank you for your feedback. We're glad you had a positive overall experience with us. However, we apologize for any inconvenience caused by the power outage; unforeseen circumstances like these are regrettable, and we appreciate your understanding. We sincerely hope to welcome you back for a seamless experience in the near future.Best Regards,Newport Beachside Resort Team

4/10 – Matig

Lucinda

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The location on the beach was great but that's about it. The entire hotel needs to be renovated. The carpets in the hallway and room were torn and heavily stained. The bathroom faucet was falling apart, we kept having to put the knob back on and hold it a certain way. It constantly smelled like Marijuana in the hallways, pool area and beach. Front desk never brought up requested items, had to go down to get the linens for the sofa bed. Valet staff was great but wouldn't stay here again. The restaurant is closed.
5 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Lucinda,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed that we fell short of expectations in other areas. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies for any inconvenience you had. Rest assured, your comments will be relayed to our team to ensure we are meeting out high standards of guest satisfaction going forward. We appreciate your feedback and hope to have the opportunity to go above and beyond for you in the future.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Artur

Reisde met familie en kleine kinderen
Love it
3 nachten verbleven in maart 2024
Reactie van General Manager op 23 apr 2024
Dear Artur,We loved hosting you at Newport Beachside Hotel and Resort. It's wonderful to read that you had a great experience at our resort. Hopefully you had the opportunity to enjoy some time by the pool or stop in and enjoy a delicious breakfast at Cappuccino's. Please join us again soon!Best Regards,Newport Beachside Resort Team

4/10 – Matig

Teairra

Reisde met partner
I loved the view I had for sure! I was on the 8th floor wit the ocean front view. The only 2 negatives I had was when I first got there I asked for a remote because the tv wasn’t working when the maintenance came to bring one he knocked twice and just used a key to open the door… HARD NO FOR ME! The second issue was anytime we left our room and came back the key to the room didn’t work. We literally left and returned about 8 key cards. Very inconvenient especially being on the 8th floor. Other then that the hotel and resort was beautiful!
3 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Teairra,Thank you for choosing to stay with us during your recent trip. While we're thrilled you were able to take advantage of our beautiful views, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any trouble you had with your key cards and for any inconvenience this may have caused you. Also, we're very sorry for any disturbance you encountered in your room. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Maria

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
el lugara esta muy viejo y tiene cucarachas y es caro :(
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

edita

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty area Appliances is not working properly. We need to change your room smelling of marijuana all over lobby and in the room carpet in the room disgusting sofa very poor condition. Lobby is in terrible condition carpet in spots ad dirty furniture you will be scared to sit looks dirty and ripped during the pool. Workers is drilling marble floor in the pool area and all dust was flying to pool and faces. I paid for the service fee and and ask umbrella to put on the beach area they ask me to pay 15$ more for each time In room carpet dirty room smell bathroom ok you will have tower soap and shampoo only In room plan is good furniture except sofa good
4 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Edita,We welcome all guest feedback as we consider it an opportunity to continually improve. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We are undergoing a modernization project as part of our commitment to make improvements to our property and service. Your feedback will be used to continually improve upon our guest's experience. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Ebony

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just not a good place.
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Ebony,We're disappointed to hear that your experience fell short of expectations. We'd love to know how we can make your next visit even better. Best Regards,Newport Beachside Resort Team

6/10 – Redelijk

Scherley

2 nachten verbleven in april 2024

6/10 – Redelijk

Brittany Renee

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

Miriam

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The bnand
2 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Miriam,It was a delight to host you at Newport Beachside Hotel and Resort. Our team trusts that you had a comfortable and relaxing stay. It would be our pleasure to welcome you back in the future for an experience that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Problema en el spa
3 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Anthony,Although we're delighted to receive your positive review, we apologize for any inconvenience you had at the spa. Please know we are undergoing a modernization project as part of our continued commitment to improving our property and service. That said, feel free to reach out to us anytime so we may address any lingering concerns you have, as we are always available to assist you. Your feedback is appreciated, and we hope to welcome you back in the future for a reimagined experience that exceeds your expectations. Best Regards,Newport Beachside Resort Team

2/10 – Ontzettend slecht

Geldrys Viviana

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Me tuve que mover de habitación dos veces. Primero Xk no fue la habitación k pague. Y luego de pagar un cargo extra de 500 dólares x mudarme a una suite. Me tuve volver a mover a un cuarto regular Xk la suite se inundó en agua por problemas de ventilación. El manager con muy mala actitud!
3 nachten verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your recent experience. Please know for future reference that when booking through a third-party site, room assignments and requests are subject to change based on availability. However, we apologize for the inconvenience caused by the ventilation. We'll be sure to share your feedback internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 – Uitstekend

Heinrich, Aylmer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smaller resort but nice location and great beach access. We had a problem our door key hardly worked, but beyond that we had a great time.
5 nachten verbleven in maart 2024
Reactie van General Manager op 17 apr 2024
Dear Heinrich,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your delightful five-star review. While we are sorry you had a concern with the door key, we are thrilled that otherwise, you enjoyed a wonderful visit. We'll be sure to look into the matter with our team to ensure improvements are made swiftly. Nevertheless, we look forward to welcoming you back for many more memorable stays.Best Regards,Newport Beachside Resort Team

4/10 – Matig

Anette

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not what the photos made it seem it was
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Anette,Thank you for your review. It is disappointing to learn that your recent stay fell short of expectations. If you have any suggestions for areas in which we can improve or elevate our guest experience, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team