Wow, wow, wow! We loved everything about our stay at this hotel. The staff in particular were fantastic, kind and helpful. Ricardo is a gem, along with everyone else we encountered there. We loved the size of the room, the view, lovely fitness centre and sauna/steam rooms. Pool and hot tubs were great as well, and lots of little lounge areas outside to enjoy the view even if you don't have your own room balcony. Will stay again, we loved it!