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Beoordelingen van WoodSpring Suites Miramar

2.5 out of 5
WoodSpring Suites Miramar
3660 Red Road, Miramar, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 278 van 712 beoordelingen" "
Gastenscore: 8 - Goed. 156 van 712 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 712 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 712 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 109 van 712 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Antony

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
8 nachten verbleven in februari 2023
Reactie van Manager op 27 feb 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Manager op 3 mei 2024
Thank you.

4/10 – Matig

Esteban

Negatief: Netheid, staat van de accommodatie en faciliteiten
The lady at the front desk was courteous and accommodating. The only positive thing about my stay there…
1 nacht verbleven in april 2024
Reactie van Manager op 3 mei 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 – Matig

david

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 29 apr 2024
Thank you.

2/10 – Ontzettend slecht

Devin

I had never arrived to the hotel and was still charged.
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 – Ontzettend slecht

Faheem

Negatief: Netheid, staat van de accommodatie en faciliteiten
My Television did not work. The paint was peeling off the wall in the bathroom and the window blinds did not work.
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Redelijk

Sean

Positief: Staat van de accommodatie en faciliteiten
9 nachten verbleven in april 2024
Reactie van Manager op 25 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 – Goed

einar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
Thank you.

4/10 – Matig

George

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Laundry facilities. Free coffee. Full-size fridge in room. Ample free parking. Good location. Elevator was out of service. Extra strong cleaning chemical smell upon arrival to room. Floors dirty. Uncomfortable bed and pillows. Noisy. Slamming doors. No blow dryer. No tissue. No bathmat. No housekeeping service / towel exchange included unless you stay for more than two weeks. Although the building is less than five years old, it is not well-maintained. Stairways were dirty and smelled of marijuana. Garbage containers overflowing in common areas. We would not recommend this hotel.
4 nachten verbleven in april 2024
Reactie van Manager op 25 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 – Ontzettend slecht

Hank

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is very noisy and the decision to remove daily housekeeping is not bad one. The customer service is poor and there is a need to consider training for the front desk staff.
7 nachten verbleven in april 2024
Reactie van Manager op 25 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Redelijk

Demarcus

Zakenreiziger
Negatief: Personeel en service
Property has people who live in the property from government programs. Makes the property run down
2 nachten verbleven in februari 2024
Reactie van Manager op 15 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 – Matig

Cherryl

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I did not like having to walk up 4 flights of stairs because the elevator was not in service. Also, one of the staff members who was cleaning the rooms responded in a very rude tone when I requested a towel, Overall, my stay was pleasant.
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

Eric

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place
3 nachten verbleven in april 2024
Reactie van Manager op 12 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Camilo

3 nachten verbleven in april 2024
Reactie van Manager op 3 mei 2024
Thank you.

4/10 – Matig

Deborah

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was old with old peeling leather chair..the bed and linen was cheap..the building needs pressure washing or painting..WOULD NOT stay there again
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Redelijk

Fiorella

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location and friendly staff but the hotel is very dated and the elevator was not working, we were staying on the 4th floor.
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 – Ontzettend slecht

ANDREA

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad ambiance Only truckers Dirty Basic staff Lights went off with any thing plugged
8 nachten verbleven in maart 2024
Reactie van Manager op 1 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Redelijk

Mary

It was different but nice .
8 nachten verbleven in maart 2024
Reactie van Manager op 1 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 – Ontzettend slecht

Bruce

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
knew it was not going to be the best place to stay when there were 2 police cars out front when we arrived. The front desk gal was fabulous, really kind and helpful and since we arrived so late we went for the stay. The whole place justs stinks, it smells so bad, I can't put my finger on it just yuck, like a mix of rotten garbage, mold and mildew. The floors felt slimy underfoot and turned the soles of my feet black, the fan in the bathroom didn't work, in fact the room had a wiring fault and there was no electricity in it all night, and the elevator was also broken so we had to haul our bags up 4 flights of stairs. There are zero amenities - no cups, no facial tissue, no extra toilet paper. The window catch was broken, thankfully so that the window could be opened, the blinds were broken, people were yelling up and down the halls most of the night. Stay at your own risk, a truly horrific experience except for the staff, they were great. (Your talent is wasted there, find a better hotel to work in!)
Reactie van Manager op 1 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

Kelvin

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VERY CLEAN AND THE BATHROOM WAS EXPECTACULAR
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you.

8/10 – Goed

Marie

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Nice for quick last minute trip
2 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you.

10/10 – Uitstekend

Tiffany

Zakenreiziger, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel was very clean, staff was friendly, and it provided amenities like ( gym and laundry). The only downside was elevator was out. Staff did accommodate moving me to different room. Overall great experience and great management.
7 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you for staying with us.

2/10 – Ontzettend slecht

Ronald

2 nachten verbleven in maart 2024
Reactie van Manager op 8 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

Julyann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very friendly, peaceful place.
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you.

2/10 – Ontzettend slecht

Colleen

9 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 – Uitstekend

Erica

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checkin was very professional. Very clean.
2 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you.

4/10 – Matig

Claire

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The elevator has been broken for weeks, and they didn't disclosure it when we booked it.
2 nachten verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

ROCIO

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
Thank you.

8/10 – Goed

Jorge

1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
Thank you.

6/10 – Redelijk

María Eugenia

Positief: Personeel en service
We were on the fourth floor, and the elevator didn't work. Cleaning was more or less
2 nachten verbleven in maart 2024
Reactie van Manager op 11 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

Alexandra

1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
Thank you.

2/10 – Ontzettend slecht

Sully

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Manager op 11 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 – Uitstekend

Antrawn, Hollywood

Positief: Netheid
Enjoy my stay
2 nachten verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Thank you.

8/10 – Goed

Tichard

1 nacht verbleven in februari 2024
Reactie van Manager op 1 apr 2024
Thank you.

10/10 – Uitstekend

Noemi, Orlando

Reisde met familie
Positief: Netheid, personeel en service
My stay was great it is a extended stay and people live here i was just here for a week and the only thing was the Elevertor was not working at all my 1st stay was wobbling and next day no good i had surgery lots more people had surgery and for them up and down stair my God not at all great but i thank god for front desk woman that help me change my room I don't know her name but she having a baby boy may God bless them both she really help. Now for a cleaning woman that was there on the day Elevator was not working cuz at the time i just came from surgery and i was not going up those stair so she need to mind her business and do her job she was instigating an issue that had to be resolve with front desk not her you do not need people like that working there. I can go fine out names put it up in here but they know who they are so CAN YOU PLEASE HAVE ELEVATOR FIX THAT'S WAS A SCARY SITUATION AND I WAS ON IT VERY BAD LAW SUITE THAT WOULD OF BEEN CUZ THE ELEVATOR DID FALL AND THANK GOD NOONE WAS HURT .....BUT over all the place is great oh kids and animals around ....
7 nachten verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Thank you for staying with us. We working on getting the elevator fixed.

6/10 – Redelijk

William

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I don’t like is the elevator wasn’t work no discount for it and the room no clean and smelled like food
2 nachten verbleven in maart 2024
Reactie van Manager op 4 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

Abisai, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was kind of worried about this place after reading the reviews, but I didn’t encounter anything that I read. Parking was plentiful. The little interaction I had with staff was always pleasant. The room was clean. I was shocked that the rooms had a full fridge, kitchen style sink, overhead microwave and two electric stove tops. I loved that! The bathroom was decent sized. The toilet position was a bit lower than what I’m used to but still comfortable. The bed at first sight did not look comfortable but I was wrong. It felt amazing and helped me relax with my bad back. TV was a good size with a fair selection of regular basic cable channels and some premium movie channels (showtime, etc.) There is no pool on property but there is a lake where you can sit and watch the sunset if you’d like and it’s with-in walking distance of many restaurants. After the lobby closes for the night, you DO NEED your hotel key card to get in as all the doors are locked from the outside in so that’s a security feature I loved. Check out was fast. Check-in was fairly quick too. If you pay with a card there is no deposit but if you pay for your stay with Cash, there is a $100 deposit. That was not stated the Expedia website where I booked my stay. Overall I was pleasantly surprised. I would recommend this hotel. I will definitely stay here again if I’m in this area and need a budget friendly hotel.
1 nacht verbleven in februari 2024
Reactie van Manager op 1 mrt 2024
Thank you for staying with us.

10/10 – Uitstekend

louis

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Manager op 1 mrt 2024
Thank you.

2/10 – Ontzettend slecht

Sebastian

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible
7 nachten verbleven in februari 2024
Reactie van Manager op 1 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Goed

Malinda

4 nachten verbleven in januari 2024
Reactie van Manager op 1 mrt 2024
Thank you.

6/10 – Redelijk

Barbara

Reisde met familie
Positief: Personeel en service
Average Pet friendly hotel with kitchenette rooms. This probably contributed to the variety of smells. Lobby smelled clean, elevator area was outside of the laundry and it smelled like bleach, hallways smelled like food being prepared, and room smelled clean. Parking lot was well lit.
1 nacht verbleven in februari 2024
Reactie van Manager op 26 feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Redelijk

Anthony, Whitewater

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think the place os not worth the price paid.$340 for 2 nights. Needs upgrading. Linen are worn and needs replacing. Towels were hard and hair was stucked in it.
2 nachten verbleven in februari 2024
Reactie van Manager op 26 feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Goed

jose

2 nachten verbleven in februari 2024
Reactie van Manager op 25 mrt 2024
Thank you.

6/10 – Redelijk

Lumary, Palm springs

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Thank you.

10/10 – Uitstekend

juan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Thank you.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service
Everything was great about the stay except the elevator being broken
2 nachten verbleven in februari 2024
Reactie van Manager op 19 feb 2024
Thank you.

8/10 – Goed

Micah

Positief: Netheid
3 nachten verbleven in februari 2024
Reactie van Manager op 19 feb 2024
Thank you.

2/10 – Ontzettend slecht

Becky

Zakenreiziger, Reisde met huisdieren
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Found a magnum condom wrapper next to the bed. The elevator was broken.
1 nacht verbleven in februari 2024
Reactie van Manager op 16 feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Uitstekend

RICARDO

6 nachten verbleven in februari 2024
Reactie van Manager op 25 mrt 2024
Thank you.

2/10 – Ontzettend slecht

Arlen

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty sheets, no ice in the vending machines, bad customer service
1 nacht verbleven in februari 2024
Reactie van Manager op 16 feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.