Staff was very helpful and friendly. The room itself was basically clean but the mold in the bathtub and broken tiles and hole in the bathroom door discouraged me from taking a shower. The shower curtain was even on backwards. The extra security lock on our door had been broken off and put back on in a very flimsy way. Pillows were lumpy with no inner cases. Breakfast was, as we were informed by front desk staff, light. An apt description. I had expected better from this chain.