Dear Mr Paul,we thank you so much for your feedback following your stay in our hotel.We are always doing our best in order to fully satisfy our guests and your comments and opinions are very important.On behalf of our entire team, we would like to apologize for not exceeding completely your expectations.If informed during the stay, we could have provided you with a different solution.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If we can provide any assistance, please don't hesitate to contact us.Best regardsCarla FalzoneDirector of Operations

Dear Steve,thank you for choosing our hotel and also for your review.It is fantastic to read that you had a wonderful stay and found the staff to be efficient!Looking forward to welcome you back, we send ourBest regardsCarla Falzone Director of Operations

Dear Sharhzad,thank you for choosing our hotel.We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan.It was a pleasure to have you staying with us and we hope to have the opportunity to welcome you back very so on.Best regardsCarla FalzoneDirector of Operations

Dear Nicole,Thank you for your very positive feedback. We all look forward to welcoming you back soon. Warmest Regards ,Anastasia ZderchukGuest Relations

Dear Cristiane, Thank you so much for your very high valuation. We all look forward to welcoming you back very soon to your milanese home.Warmest Regards,Anastasia ZderchujkGuest Relations

Dear Sunil, Thank you for your positive feedback. We all look forward to welcoming you back soon. Best Regards,Anastasia ZderchukGuest Relations

Dear Khaled, Thank you so much for your very kind feedback.We all look forward to welcoming you back soon to your milanese home.Warmest Regards,Anastasia ZderchukGuest Relations

Dearest Karyn,First of all, allow me to thank you for your feedback following your recent stay in Milano with all your Family! It is very rewarding to read such a high valuation.We all look forward to your and your Family's return and hope to be your Milanese Home for many other years to come.Warmest regards,Anastasia Zderchuk

Dear Ruben, Thank you for your very positive feedback. We all look forward to welcoming you back soon. Best Regards,Anastasia ZderchukGuest Relations

Dear Zheng,Thank you very much for your review.We all look forward to welconing you back soon.Warmest RegardsAndrea Piantanida General Manager

Thank you Warmest RegardsGrand Hotel et de Milan

Dear AntonThank you very much for your recent stay at the Grand Hotel.We all look forward to welcoming you back in our vibrant hotel.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Audrey,Thank you so much for your great review and comments.We look foward to welcoming you back soon, there is surely much more to experience such as our amazing Don Carlos and Caruso Restaurants and the Gerry's bar.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Ahmed,Thank you so much for your great review.We look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Virginia,Thank you so much for your review.Warmest RegardsAndrea Piantanida General Manager

Dear Sanem,Thank you 4so much for your review.Warmest RegardsAndrea Piantanida General Manager

Dear Carlos,Thank you for your feedback of your recent stay with us.We are sirry that you did not appreciate some aspects of your stay,We hope to have another possibility to receover during your future visit.Please do not hesitate to contact me personally at the hotel while planning your next trip to Milan.Warmest RegardsAndrea Piantanida General Manager

Dear Guest, Thank you for your review. We all look forward to welcoming you back soon to the hotel.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Albino,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Henrietta,Thank you so much for your recent stay and for the great feedback. We all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Paul,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Justyna,It is very unfortunate to receive such a negative score, we would like to hear more about the negative aspects of your stay.Please do not hesitate to contact me personally at the Hotel.Warmest RegardsAndrea PiantanidaGeneral Manager Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Abdullatif,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Abbas,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Anna,Thank you for your feedback. We would be very please to better understand the negative aspects of your stay.Please do not hesitate to contact me diretly for any comment you'd like to share.Warmest RegardsAndrea Piantanida General Manager

Dear Christopher, Thank you very much for your comments. It is a pleasure to read that you had a pleasant stay with us. We look forward to welcoming you back soon. Warmest Regards Andrea Piantanida General Manager