Luxe appartement, 3 slaapkamers (Via Della Liberazione 15) | Luxe beddengoed, een kluis op de kamer, een bureau
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Beoordelingen van Hemeras Boutique House Corso Como

Hemeras Boutique House Corso Como
Corso Como 12, Milan, Metropolitan City of Milan

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 9 van 22 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 22 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 22 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 22 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 22 beoordelingen" "

9,0/10

Netheid

7,6/10

Personeel en service

9,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019
Reactie van HBH STAFF op 24 apr 2019
Dear guest, thank you for spend time giving that reivew. We hope to host you soon. Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfekte Lage zum Flanieren und Anschluss an die Metro Sehr schön möbliert, toller Balkon, großzügiges Bad Sehr sicher (Haus und direktes Umfeld) Kaffee, Tee und Wasser sowie weitere Kleinigkeiten vorhanden, Supermarkt (Esselunga) ganz nah. Sehr gutes Frühstückscafe um die Ecke Sehr freundlicher und pünktlicher Empfang
3 nachten verbleven in februari 2019
Reactie van HBH STAFF op 26 feb 2019
Dear guest, many thanks for spend time giving that review, we are so proud to receive it. Hope to host you on your next trip in Milan. Best regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WARNING choose something else
WARNING! They lack routines and ability to solve problems and some staff is instead incredibly rude and condecending.1 Have EVERYTHING from the hotel on paper: email and printed receipts 2You might get a completely different location than You booked 3 They are most often very difficult to reach by phone. May take days and hours. 4 Practical problems I had include (there were more, with these the staff was in addition rude and simply did not listen): The wrong keys and instruction twice. No showering mornings or evening which the hotel knew about but did not say AND they still charged full rate AND there were problems with changing flat took two days. Getting an email that my booking would be cancelled within 24 hours because my card was not working, took me 30min to help the hotel & stop the cancelling. Despite this: Getting a text message evening after several days stay: come immediately to reception very important(!) took 1 hour of constant calling before hotel answered. Then 1 hour to explain that no I had not checked in that day and yes I had paid already. No my card is working – clearly as I indeed already had been charged. Rudeness instead if solving problems when/if possible and no readiness for practical problems. For exampel: They say they will go with You to the flat on check in but admission to the flat after waiting 4 hours after 2oclock means YOU are annoying when You kindly call and ask if there is some mistake after 1 hours waiting outdoors with no keys.
3 nachten verbleven in oktober 2018
Reactie van Vincenzo op 13 nov 2018
Dear guest, many thahnk's for spend your time writing that rewiew. We are so sorry that you didn't enjoy the stay with us. We hope that we will offer you a special price. Best regards. HBH STAFF

8/10 – Goed

Annika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super beliggenhed
Det var en god lejlighed tæt på centrum. God service
4 nachten verbleven in september 2018
Reactie van Hemeras Boutique House op 2 nov 2018
Dear Annika Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Professionali e cortesi.Le foto non corrispondono
Lo staff è cortese e disponibile. La foto su Internet vicino al Duomo probabilmente è la migliore struttura. La mia era più lontana ma mi hanno trasferito in una vicino al Duomo solo che l’appartamento era parzialmente ristrutturato.
2 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

3 nachten verbleven in augustus 2018

8/10 – Goed

XAVIER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente departamentop
La habitacion era un departamento muy comodo y excelente ubicacion. Todo fuera perfecto si llegas luego del la hora del check in, ya que si llegas en la manana los departamentos no son en el centro de Milan y si llegas en la manana debes dejar las maletas en la oficina cerca del Duomo. Lo demas recomendadisimo…. eramos 5 personas y nos fue excelente
1 nacht verbleven in augustus 2018

2/10 – Ontzettend slecht

Mary

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid at all cost!
I recommend you avoid this place at all cost. They are beyond unprofessional and they're actually extremely disrespectful. When we arrived we couldn't reach anyone even though check in was until 1 am and it was only 11 PM. We roamed the streets trying to find this place. My wife and I had our 3 little children with us in the middle of Milan until 1230 am. Finally we found a nice local person that helped us find the place but it was an apartment so there was no way inside unless we could contact the management. Finally around 1230 am one of the managers was "passing by" and noticed us. He let us in. When we got in he charged us an extra 70 euro for our 3 year old daughter that was sharing a bed with us anyway. He said he'd do us a favor and not charge us the late check in fee. This was even though it was his fault we were checking in at that time and the reservation said we can check in until 1 am. The room was nice looking but they had the air conditioning set high and we could not change it. It was very hot in there. The pull out sofa bed was broken so my 2 sons had to sleep in a malfunctioning bed. Finally, on the day of checkout we asked for a late checkout and the receptionist said that was fine and we'd pay 30 euro. We got a call a little while later from the male manager saying we had to be out because they had other guests coming. I let him know that we're not ready yet. He started yelling at me and telling me we had to leave now. Extremely bad experience.
2 nachten verbleven in augustus 2018

8/10 – Goed

Ria, Toronto

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
one of the most beautiful place we have ever stayed @ in Italy. It feels like home away from home. Close to everything , restaurants and train station are just a walk away. Very nice place with a kitchen and a balcony overlooking the city. Close to a supermarket as well called 'Eataly'.The only thing we did not like is the communication part, we hard time trying to get hold of whoever going to meet us up in the condo- other than that overall it was good. Will stay again if ever we go back to MIlan for sure.
3 nachten verbleven in mei 2018

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful!!
Beautiful place!! Would recommend!!
2 nachten verbleven in juli 2018

4/10 – Matig

Geverifieerde reiziger

13 nachten verbleven in juli 2018

10/10 – Uitstekend

Jacob, Danmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fed beliggenhed
Fede omgivelser og tæt på alting. Rigtig god aircondition. Det hele spillede i lejligheden. God stor og rummelig altan.
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Daniela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will use Hemeras again.
I would definitely recommend this place to anyone. It was very spacious, super clean and comfortable. The location was fantastic. No complaints here.
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Teo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
best service apartment stay ever
3 nachten verbleven in mei 2018
Reactie van Andreza op 29 jun 2018
Dear Teo, Thank you for your positive comments and I am pleased that you had a good stay overall.I hope to see you again soon. Staff Hemeras

8/10 – Goed

kona, 日本

Positief: Netheid, personeel en service en comfort kamer
ロケーションのいいアパート
大通りに面しているので、食事、買い物に便利なロケーション。部屋は最近リノベをした感じで清潔で良かったです。ダブルサイズのソファベッドがありましたが、使い込んでいるためか、真ん中あたりが凹んで寝心地は悪かったです。コーヒーメーカーのほか、皿、カップ、カトラリー類が4人分ほど揃っていたので簡単な食事には問題ありませんでした。レンジと洗濯機がなかったのは残念でした。アパート向かいのレストランpinkは英語がほとんど通じませんでしたが地元の人たちで賑わって値段も手頃でピザなど美味しかったです。
1 nacht verbleven in mei 2018
Reactie van Andreza op 8 jun 2018
私たちはあなたの滞在に関する詳細なフィードバックを私たちに提供するために時間を割いていただき、ありがとうございます。 滞在中のいくつかのことがあなたの期待を満たしていないと聞いて非常に残念です。 ご心配は当社のハウスキーピング管理に伝えられていることにご注意ください。 我々はサービスを確実に向上させるために、あなたにもう一度チャンスを与えてくれることを願っています.

10/10 – Uitstekend

yury, moscow

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic location, property and attention
From very courteous attention to a wonderful room design
3 nachten verbleven in april 2018
Reactie van Andreza op 10 mei 2018
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Staff Hemeras Boutique House

6/10 – Redelijk

vicky, amsterdam

Positief: Netheid, personeel en service
Apartment close to the Centre - great location
My stay was good. Super friendly staff who was very responsive and helpful As this company represented many apartments, I didn't think the photo represented where we stayed so was a little disappointed. But overall the stay was pleasant and I would use them again. Thanks Vickey
2 nachten verbleven in maart 2018
Reactie van Hemeras Boutique House op 23 mrt 2018
Dear Vicky, Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards,

6/10 – Redelijk

seung tae

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
언어 안되면 비추...
넓어서 좋은데 주차는 근처 일반주차장에 해야하고 이태리어 섞인영어로 의사소통해야하는데 매우 어려움 언어안되는 분은 예약비추...
4 nachten verbleven in oktober 2017
Reactie van Hemeras Boutique House op 12 jan 2018
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. We look forward to welcoming you back then.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful apartment stay
The stay was great - however we booked one of the apartments which was not located in the main hotel so we didn't know what the address is until the day we checked-in. So the location was not quite where we thought it was. The apartment itself is amazing!
1 nacht verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appartamento spazioso, pulito e ben arredato in stile moderno. LuMinoso e con terrazzo. Buona posizione per shopping e svago. Check-in semplice, contattando la struttura prima di arrivare
2 nachten verbleven in juni 2017

10/10 – Uitstekend

Anand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our Milan stay
Our stay at heremas luxury apartment was fatastic. It's a huge penthouse with big balconies on 19th floor so you can see the entire Milan from it. The apartment was flawless in one of the best buildings of Milan. The best past of the apartment was the daily housekeeping which made us feel as if we were living in a penthouse with all facilities of a four star hotel.
3 nachten verbleven in juni 2017

10/10 – Uitstekend

CESAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Muy Agradable¡
Todo muy bien.