thank you

thank you

thank you

thank you

thank you

Querido Rogerio A tax for final cleaning and city tax must be' paid upon check in and is well described online before you make the booking. You just have to learn to read all information before you book. It seems you are a very good writer but can not say the same as radersi. Best regards

thank you

thank you

Este invitado no se firma con su nombre porque no quiere asumir sus responsabilidades. Cuando se quedó con nosotros (solo 2 noches) nos agradeció y nos felicitó. Eligió una tarifa básica sin desayunar. Las toallas se cambian todos los días solo en hoteles de 5 estrellas y ni siquiera somos un hotel. ¿Pero en su casa tal vez él cambia sus toallas todos los días? Si es así, déjenos disfrutar en casa. gracias

grazie mille :-)

danke

Dear Anonymous yes please stay away from us . all people like you is not welcome . all informations regarding us are clearly written online . if you only read what you need but not the rest ...please ....just stay away . others guests that read properly all informations and respect our hard work and rules are welcome . best regards

thank you :-)

thank you

grazie mille

thank you :-)

thank you

Dear Emily thank You so much for sharing this wonderful experience online . As you know we work hard ,every day more, to meet our customer's need. We hope one day to meet you again . best regards

thank you

danke

thank you

merci bien

semos nosotros que no queremo clientes como ustede que no respecta ny reglas ny nuestro trabacho . gracias para no regresar ni ustede ny sus amigos . gracias

gracias

thank you

thank you

thank you

thank you

thank you :-)

thank you

merci :-)

thank you

thank you

thank you

thank you :-)

grazie mille

Dear Stuart thank you so much for writing this nice experience online . we really appreciate it. Our Aparthotel born in late 80ies and in some rooms we kept the original furniture ( some Guests told us vintage rooms are nice) ...mainly of our rooms are newly decorated. The room where You slept your only 1night in milan where over looking the garden so very quiet. Clean & comfy & quiet is what the majiority of our Guest is looking for. yes it is correct Our staff is well trained and very polite . best regards Luigi - Owner

merci de votre comentaire et de votre sejour. quel dommage que pendent votre sejour vous n avez pas jamais faite une reclamation en reference a la poussiere ( peut etre a cause de le climatiseur? ) ni en reference a votre bruyants voisins. merci -

Vielen Dank für diese schöne Erfahrung zu teilen. Unsere Mitarbeiter arbeiten hart jeden Tag mehr fur unseren Gästen den besten Komfort zu moderaten Preisen zu gewährleisten. Auf Wiedersehen . mfg , Luigi

merci bien

thank you

Thank you :-)

Thank You Arielle :-)

Dear Joanna thank you so much for sharing this wonderful experience online. regarding kitchenette use pleased to inform that all our rooms has a kitchenette if Guests like to use it just need to ask at our always kind and available staff that can provide all necessaries. usually who book a queenroom with city view (like you) is because no need to use the kitchen... so that is the reason no pots or pans where provided into your room. best regards

thank You

Dear All , we suggest to read before making a reservation . all information are clearly listed online .non refundable rooms are cheaper then standard rooms but indeed have no flexibility. we are very well known worldwide for the high quality of our services and for the kindness of our staff . i think you refer to some other property. best regards

thank you :-)

thank You Mark for sharing this winderful experience online . sorry about the bed problem but we are waiting for our supplier to change it ( bed comfort was good so far :-) hope to see you again soon best regards

thank You

thank you