Serveert ontbijt en diner

Beoordelingen van Millennium Minneapolis

3.5 out of 5
Millennium Minneapolis
1313 Nicollet Ave, Minneapolis, MN

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 188 van 547 beoordelingen" "
Gastenscore: 8 - Goed. 121 van 547 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 547 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 547 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 547 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Shurin John

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Slechte ervaring, werkzaamheden aan t raam dagelijks in de ochtend. Kamer 1 van de 5 dagen schoongemaakt. Airco defect, hotel in slechte staat
4 nachten verbleven in juli 2023
Reactie van Customer Service op 25 jul 2023
Shurin John, het spijt ons te horen over de omstandigheden rond uw recente verblijf.Uw feedback over onderhoudsonderbrekingen, de frequentie van het schoonmaken van kamers en het probleem met de airconditioning baart ons ook zorgen. We nemen ook uw opmerkingen over de staat van het hotel waar. Het is onze toewijding om onze gastervaring te verbeteren en uw inzicht is daarvoor essentieel. We hopen u in de toekomst weer te mogen verwelkomen en authentieke gastvrijheid te bieden die de verwachtingen overtreft.

8/10 – Goed

Jayne

Positief: Netheid, staat van de accommodatie en faciliteiten
I stayed there to be close to the Convention Center and access through the skyways and they lock the skyways at 6 pm. This was not ideal when it was pouring rain and dressed up.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Eman, Moorhead

2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Jimmy

2 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
We appreciate you taking the time to share your feedback, Jimmy.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For a decent, last minute, affordable hotel that's conveniently located downtown; The Millennium Minneapolis was a great choice. The rooms were fine and there were lots of interesting stores, restaurants, and bars, all a few blocks from the hotel. We easily walked to dinner.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 18 mei 2024
Brian, thank you for sharing your experience at the Millennium Minneapolis. We're thrilled to hear that you found our location convenient and enjoyed the nearby amenities. We hope to welcome you back for another enjoyable stay in the future!

4/10 – Matig

Shawn

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Customer Service op 19 mei 2024
Shawn, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 – Goed

Russell

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, decently comfortable beds, clean. The rooms have not been updated for a while and could use some modern amenities. For example, there are no USB ports for charging cord.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Russell, it's fantastic to hear that you appreciated the cleanliness and comfort at Millennium Minneapolis. We acknowledge your desire for more contemporary conveniences and we ensure you that your feedback regarding room updates and charging needs will be considered for future renovations. We value your input and hope to deliver an even more satisfying experience during your next stay.

10/10 – Uitstekend

Miracle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it there was I pool and breakfast and was super quiet
1 nacht verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Miracle, we're elated to hear that you enjoyed your stay at Millennium Minneapolis and particularly appreciated our pool, breakfast offerings, and serene atmosphere. We strive to ensure our guests' comfort and satisfaction at all times. Looking forward to welcoming you back on your next visit. Safe travels!

10/10 – Uitstekend

Heritier

Reisde met een groep, Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best room ever
1 nacht verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Heritier, we're thrilled to hear that you enjoyed your stay at the Millennium Minneapolis! It's wonderful that the room exceeded your expectations. Thank you for your exceptional feedback and we look forward to your next visit.

2/10 – Ontzettend slecht

Sidonie

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I paid extra for king corner room but got downgraded to 2 fulls, they didn’t accept any of my cards and then when I checked into my room the carpet was fraying and torn in spots and there were stains all over the sheets and comforters and food still in the mini fridge, I couldn’t get a room change or my money back
1 nacht verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Sidonie, it's regrettable to read about the inconveniences you faced during your stay. We apologize that the room provided did not match your initial booking, that's certainly not the standard we strive for. Moreover, our guests' comfort and convenience are our top priorities, and it's disappointing to hear of the concerns you had with the state of your room. Please know we take your feedback seriously and we're committed to working towards improvements so our valued guests enjoy their stay to the fullest. We hope you'll offer us another opportunity to serve you better in the future.

4/10 – Matig

Carter

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a room reserved for over a month with a king bed and when I got here they didn’t have any left
1 nacht verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Carter, it is disappointing to hear about the room reservation mix-up. We understand why it's important for guests to receive the room type they booked and apologize that this was not your experience. Our team strives to ensure accurate and satisfactory room allocations. Your feedback is valued and will be looked into for improvements. We would appreciate another opportunity to provide a better experience in the future.

10/10 – Uitstekend

Betsy

Reisde met familie
Positief: Personeel en service
When we got to our floor the hallway smelled of pot, our room was the same. I did tell the front desk in the morning and it did get better after they sent security up.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 6 mei 2024
Betsy, thank you for taking the time to share your experience. We apologize for the initial inconvenience you experienced regarding the smell on your floor. We appreciate your understanding and patience after bringing it to our team's attention. It's encouraging to hear that the situation improved afterward. At Millennium Minneapolis, we aim to provide a comfortable and pleasant stay for all of our guests. Thanks again, and we hope to welcome you back in the future.

10/10 – Uitstekend

Ralph, Ogema

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gay Friendly!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fune close to where I needex to go
2 nachten verbleven in mei 2024
Reactie van Customer Service op 4 mei 2024
Tom, thank you for this positive feedback. At Millennium Minneapolis, we strive to provide an optimal location for our guests and we're thrilled you found our proximity to your destination beneficial. We look forward to welcoming you back on your next trip.

6/10 – Redelijk

Mehmet

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel does not provide much other than a room. Environment did not feel safe in the evening.skyway to Hyatt was nice
3 nachten verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
Mehmet, thank you for taking a moment to share your view. It's unfortunate that you felt your stay lacked additional amenities you'd hoped for and our surrounding area didn't entirely meet your comfort. We can assure that guest safety is a prime concern for us. It's great to know that you enjoyed the skyway connectivity, nonetheless. We hope that in the future, we have another opportunity to provide you with a more satisfying experience.

10/10 – Uitstekend

Zhihao

Positief: Netheid, personeel en service
bathtub is very old.
5 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Zhihao, while we always appreciate feedback from our guests, it's unfortunate to hear about your concern with the bathtub. At Millennium Minneapolis, our focus is to provide an enjoyable and comfortable environment for all our visitors. Your remarks will be taken into consideration as we continually work to improve our guest experience. Thank you for your review.

10/10 – Uitstekend

Angelica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Nice & quiet! Parking is $35 a day. Did not like that but loved hotel
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Angelica, it's great to hear that you appreciated the tranquility at Millennium Minneapolis. It's disheartening to note that the parking charges didn't meet your expectations, but we're elated knowing you loved your overall experience. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.

4/10 – Matig

shannon

1 nacht verbleven in april 2024
Reactie van Customer Service op 19 mei 2024
We appreciate the feedback, Shannon.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

2/10 – Ontzettend slecht

anthony

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was freezing cold. Did not have room cleaned for theee straight days despite me requesting it. Hotel restaurant was not open. Staff was indifferent to requests for help.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great but just a heads up you pay for parking on property. Can be kinda loud with bus traffic
2 nachten verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Christopher, it's delightful to hear you enjoyed your stay at Millennium Minneapolis. We appreciate your feedback concerning on-site parking and the level of noise. While the bustling city can create some noise, our team strives to ensure every guest's comfort. In the future, we'd be happy to recommend quieter room options or assist in navigating parking in the area. We look forward to welcoming you back for another enjoyable stay.

4/10 – Matig

Stephanie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff wasn't overly nice. No early check in without paying, even though the hotel was EMPTY. Had to have staff let us in the lobby restroom, which made us instantly feel like the area was unsafe. Skywalk wasn't opened and staff had zero explanation.
2 nachten verbleven in januari 2024
Reactie van Customer Service op 26 apr 2024
Stephanie, we are disappointed to read about your experience at our property. The issue with the early check-in and access to the lobby restroom certainly sounds like it was not up to our standard service, and for that, we apologize. Regarding the closed Skywalk, we understand the inconvenience, and we'll work on ensuring our team members are well-prepared to give further explanations in the future. We hope for an opportunity to better serve you next time, aiming to provide an experience that meets and exceeds expectations.

10/10 – Uitstekend

Sandra

3 nachten verbleven in april 2024
Reactie van Customer Service op 15 mei 2024
Sandra, thank you for choosing Millennium Minneapolis for your stay. We're delighted that your visit was a memorable one. We look forward to serving you again in the future. Best wishes.

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Cheryl, thank you for choosing the Millennium Minneapolis for your stay. It's wonderful to know you had a positive experience. We hope to welcome you back soon for an even better stay!

8/10 – Goed

Holly

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It was very convenient with a skyway to the MInnespolis Convention Center.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 apr 2024
Holly, it's fantastic to hear that you found the location of the Millennium Minneapolis to be a highlight of your stay. The convenience of our skyway connection to the Minneapolis Convention Center is indeed appreciated by many guests. Thank you for sharing your experience and we hope you'll return soon.

10/10 – Uitstekend

Joel

2 nachten verbleven in april 2024
Reactie van Customer Service op 10 mei 2024
Joel, thank you for your fantastic rating of Millennium Minneapolis. We're thrilled to know we met your expectations and hope to have you with us again soon.

4/10 – Matig

Jeffery

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was not as advertised. In five days of stay no one cleaned room or restalked items for bathroom. Sana was broken. Everything was over priced. Only thing that was good was beds were comfortable and clean.
5 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Jeffery, we appreciate your feedback. It's unfortunate to read that your stay did not meet expectations. While we're heartened to hear you found the beds comfortable, we take notes of your comments regarding the discrepancies in the cleaning service and issues related to facilities. We also appreciate your input on pricing. We strive to deliver a great experience to all our guests, and your feedback is instrumental in guiding our improvements. We hope for the chance to deliver a more satisfying experience in the future.

4/10 – Matig

Bruce

Zakenreiziger
Half of the TV channels didn’t work even after asking them to check on it. Heating and air didn’t work well at all. No one ever answered the phone when trying to reach front desk. Door lock broken
5 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Bruce, we regret to hear about your recent experience. We strive to ensure all amenities like TV and HVAC system are well-functioning for guest comfort. Additionally, ensuring guests can reach us easily is of utmost importance. We're sorry to hear of your challenges with the door lock as well. Your feedback has been taken into serious consideration, and we're committed to making necessary improvements. Thank you for letting us know, as the information provided by our guests is crucial for us to resolve any issues promptly.

6/10 – Redelijk

DeAndra

Zakenreiziger
Positief: Netheid, personeel en service
A group of us stayed at this hotel, each with separate rooms, and all of our rooms varied in condition. Some rooms were well kept and as expected by the advertised pictures while a few of us had poorly kept rooms that had peeling wall paint. The staff was very friendly!
4 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
DeAndra, it's great to hear that our team members left a positive impression. However, it seems like the differences in room conditions left some room for improvement. We strive for consistent quality and we'll be noting your feedback to ensure future improvements. Your experience helps us to make targeted changes and elevate all aspects of our guests' stays.

10/10 – Uitstekend

James

5 nachten verbleven in april 2024
Reactie van Customer Service op 8 mei 2024
James, thank you for choosing Millennium Minneapolis for your recent stay. A rating itself speaks volumes and it's truly rewarding knowing that our efforts in providing an exceptional stay have been recognized. We can't wait to welcome you back in the future, ensuring another wonderful experience.

6/10 – Redelijk

Harrison

Zakenreiziger
Positief: Netheid
Sloppy service overall
1 nacht verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Harrison, it's unfortunate to hear that your experience did not meet your expectations. We consistently strive to deliver top-tier service, and it seems we didn't hit the mark during your stay. Your feedback is important, providing valuable insights that allow us to enhance our performance going forward. Thank you for sharing.

2/10 – Ontzettend slecht

Chae Young

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Chae, it seems you didn't have the best experience and for that, we express our regret. We constantly strive for guest satisfaction and would appreciate the opportunity to understand more about the aspects that didn't meet your expectations. Please feel free to share more details about your stay. We look forward to hearing from you soon.

6/10 – Redelijk

Dony

Zakenreiziger
Positief: Netheid
The property is okay. Albeit very clean, the rooms needs renovating/updating as it smelled old. The walls in the bathroom had cracks and peeling. I can’t believe that They don’t offer a bottle of water in the rooms! I was told that my reservation did not include breakfast but it did so I missed breakfast on my 1st morning there. Additionally, the $10 continental breakfast included only a pastry & tea or coffee. The room was extremely cold, I had to call for them to come turn off the AC as I was not able to control it myself. The location is great.
5 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Dony, thank you for sharing your experience. It's good to know that you found the property clean and appreciated our prime location. We understand there were certain aspects of your stay that need improvement, specifically in relation to the room's condition and amenities. Adjustments to our policies regarding in-room water, temperature control, and breakfast offerings will be looked into. Our team always strives for a better experience for our guests. We hope to welcome you back for a more satisfying stay.

8/10 – Goed

Kristie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Kristie, we appreciate the positive rating you've awarded Millennium Minneapolis! It's our pleasure to host you and we trust you had an enjoyable stay. We hope to have the opportunity to welcome you back in the future for an even better experience. Safe travels!

8/10 – Goed

Rachel

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was pretty nice. No major wow factors decor wise, but simple and clean. There was a restaurant and bar in the lobby, but was not open very often. Perhaps a staffing issue. Room was clean and had all the things I needed.
3 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Rachel, thank you for sharing your experience with us. We're glad you found our guest rooms at the Millennium Minneapolis to be clean and well-equipped. We always strive to provide a seamless, comfortable stay for our guests, down to the smallest detail. We acknowledge your comment regarding the restaurant hours and appreciate your understanding during these times. We're looking forward to welcoming you back the next time you're in Minneapolis.

4/10 – Matig

Kelly, Milwaukee

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not very friendly front desk staff. Had to go to four different floors for ice. No maid service.
2 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Kelly, it's regrettable to hear about your recent stay and the difficulties you encountered. We strive for the utmost in hospitality and it seems that was not reflected during your visit. Equally, we understand your concern regarding endeavors to locate ice and complexion of housekeeping. The points you've raised deserve immediate attention and we assure you improvements are underway. We hope to have another opportunity to impress you in the future.

4/10 – Matig

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten
Took over an hour to check in even tho I had already checked in online. Parking ramp gate would not lift. Had to find parking elsewhere even tho I paid to use ramp
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Amanda, thank you for sharing your feedback. We're sorry to hear about the challenges you experienced during the check-in process and the inconvenience with the parking situation. Our team strives to deliver a smooth and hassle-free journey, and it's disheartening when we fall short. We've noted your concerns and will address them accordingly to improve future stays. We would appreciate the opportunity to host you again and provide a more positive experience.

8/10 – Goed

Robert

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Thank you for taking the time to leave us a 4/5 rating, Robert!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Minneapolis.

10/10 – Uitstekend

Jonathan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Jonathan, it's wonderful to hear you found the Millennium Minneapolis's location to be ideal for your needs. We appreciate your positive feedback and hope to welcome you back in the future. Safe travels!

6/10 – Redelijk

Mary

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Not very friendly 😔
1 nacht verbleven in april 2024
Reactie van Customer Service op 10 apr 2024
Mary, it's regrettable to see that your experience was not as warm and welcoming as we strive for. Our team is consistently encouraged to maintain high standards of hospitality. We're sorry you felt that was lacking during your visit and we take your feedback seriously to implement improvements. We hope you'll consider returning in the future to allow us to provide a more satisfactory experience.

8/10 – Goed

Amy Gamerdinger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second time staying at this property. Despite many reviews saying that their room wasn't clean, ours was in great condition. I also saw many reviews complaining that they had issues with the elevator, but we did not have any issues with that. You do need to scan your room key to go to your floor, which was a nice feature for safety. We also saw reviews complaining that the parking ramp key card didn't work, we also did not have any issues with that. The hotel was convenient for walking to bars and restaurants and the Target Center. The pool was warm and clean. The only negative was check in. We had checked in online, but still had to wait more than 20 minutes in line to check in at the hotel. It would be nice to have two lines, to have people who have already checked in online move faster through the line.
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Amy, thank you for choosing to stay with Millennium Minneapolis for a second time. We're delighted to hear you found our cleanliness to be thorough, and amenities such as the elevator and parking ramp to be satisfactory. It's also great that our location proved convenient for your needs!We value your feedback regarding the check-in process. We're constantly refining our procedures, and insights like yours assist in that continual improvement. We hope any delay didn't put a damper on your overall experience, and we're looking forward to your next visit.

10/10 – Uitstekend

Brenda

Reisde met een groep
Positief: Voorzieningen
Property was well kept and staff was very friendly
4 nachten verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Brenda, it's terrific to learn that you appreciated the well-maintained condition of Millennium Minneapolis. We're also delighted that our team members left a positive impression on you with their friendliness. Your kind words are greatly appreciated and we hope to host you again soon.

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy parking and close proximity to us bank stadium events
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Mary, thank you for taking the time to post your review about your stay at the Millennium Minneapolis. We're delighted to hear how convenient the parking and our close location to the US Bank Stadium were for you. It was our pleasure to host you and we're looking forward to welcoming you back in the future.

8/10 – Goed

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 10 apr 2024
Emily, thank you for leaving us a rating following your stay at the Millennium Minneapolis. We're glad you had a positive experience and hope to welcome you back soon. Safe travels!

10/10 – Uitstekend

ALAN

1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Alan, it's superb to know you had a fantastic stay at the Millennium Minneapolis. Thank you for your fantastic rating on Expedia. We're eagerly looking forward to your next visit.

10/10 – Uitstekend

Tom

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around great!
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Tom, thank you for sharing your delightful experience at Millennium Minneapolis! We're thrilled to hear that you had a wonderful time. Come back soon for another fantastic visit.

2/10 – Ontzettend slecht

jesse

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Place was great. Check in took 45 minutes.
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Jesse, we appreciate you noting the enjoyable qualities of your stay. However, we take on board your comments about the check-in process. We understand how crucial a smooth arrival experience can be and we're always striving to make improvements in this regard. Your input will be crucial in helping us meet this goal.

6/10 – Redelijk

Ethan

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Ethan, thank you for taking the time to rate your stay. Your feedback helps us understand where improvements can be made. We hope to have the opportunity to provide a more enjoyable experience for you in the future.

2/10 – Ontzettend slecht

Nichole

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Nichole, we've noticed your review rating and would be grateful if you could provide specifics about your experience. We're always exploring ways to enhance our guest experiences and your feedback is greatly appreciated. We hope for another opportunity to serve you in the future.

2/10 – Ontzettend slecht

Abby

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
We appreciate the feedback, Abby.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice and secure, on site parking was very helpful, the room was perfect, clean and comfortable. The front desk person that checked me in was extremely nice, and the night shift front desk person was also very friendly and talkative. Would stay here again. Only problem I had was with a rude security guard.
1 nacht verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Joshua, it's delightful to know you had an overall positive stay at the Millennium Minneapolis and found the property to your liking. We're glad you appreciated the convenience of our on-site parking and the cleanliness of your room. Your compliments about our front desk colleagues are genuinely appreciated. However, it's regrettable to hear about the interaction with one of our security team members. We highly value your feedback and will strive to ensure all guests feel warmly welcomed. We're excited to welcome you back in the future.