first the good: the house was easy to find, check in and check out instructions were very clear and sent via text messages No having to search though emails or the app. The house is beautifully decorated and the towels and linens are nice.
For the not so good: this is our second house in this resort that we have rented and managed by this same company. I sent them a complaint last year and picked a different house this year, hoping things would be better. what is it? The furniture is grossly dirty. I'm mean DARK visible stains on the light sofas, pillows and bar stools. It looks gross and uninviting. I feel like I might catch some from that nasty sofa. We had friends from Pensacola come visit and we took them out because the furniture is just embarrassing.Please consider getting a differ color fabric or a different type of fabric.
Also, like the house last year, there is a kids room that can sleep four but NO PLACE to put their clothes. not a dresser, not clothes hangers, nothing.i had to make piles on the closet floor for the kids.
Lastly, the kitchen supplies do not say, "Welcome to your million dollar house for the week." The $10 drip coffee maker had the handle broken, and the baking pans and sheets were burnt to a crisp. They were nasty and sticky from not being cleaned well. I'm certain you can spend about $50 for some new stuff when it starts looking raggedy.Every knows how it use a Keurig now, so please consider getting one. Muffin pan that makes 6 for a party of 12!