Overall, the hotel was good. The staff was extremely friendly. We were late for our check-in and felt really bad about it, but the woman at check-in was totally understanding. Also, I had my clothes laundered while here, and that went incredibly smoothly. The rooms were a bit rundown, and the bathroom could have definitely been cleaner. (There was a massive wad of hair in the center of the bathroom when we arrived, so I am not sure how that was missed.) Also, the decorative throw pillows were gross and stained. I wish hotels would just do away with these pillows altogether. The location is great! It is in a lively area of Mirissa.