Lobby
Beschikbaarheid controleren

Beoordelingen van Super 8 by Wyndham Missoula/Brooks Street

2 out of 5
Super 8 by Wyndham Missoula/Brooks Street
3901 Brooks St, Missoula, MT

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 96 van 482 beoordelingen" "
Gastenscore: 8 - Goed. 150 van 482 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 482 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 482 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 72 van 482 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service received over the phone was exceptional in resolving booking issues of my own making as was the clerk at the front desk.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Joey

1 nacht verbleven in maart 2024

4/10 – Matig

ross

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Barry

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unprofessional staff, dirty rooms, drug deals in back and people living in cars in the parking lot. Very unsafe and terrible conditions. Closed the small breakfast early, terrible example of a Wyndham Properties - Super 8 location. Plenty of other options in the area ! DO NOT get a room here.

2/10 – Ontzettend slecht

Barry, Havre

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude staff, Terrible representation of Wyndham Properties.!
1 nacht verbleven in maart 2024

4/10 – Matig

Danielle

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Booked a room for one night off Hotel.com and paid. Then got to the Hotel itself and they charged twice for the room the day of and the day after. Took 120 more than what we paid on Hotel. Com so we barely had any money for food or activity for our kids because they took it and didn’t refund it back on card right away. Still waiting for the refund
1 nacht verbleven in december 2023

8/10 – Goed

ANDY, Kalispell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Bobbie, Casper

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was FILTHY! The carpet in the rooms are black, stained and smell horrible. The sheets and pillows smelled like sweaty men, like they haven’t been changed in months. Beds are uncomfortable, very spring like mattress and sunken in the middle. The bathroom has hair, mold and smelled bad.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

timothy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Taylor

Reisde met een groep, Zakenreiziger, Reisde met familie
Negatief: Comfort kamer
Decent bed but not a stay I'd make again
Refrigerator made an awful racket , they gave us with someone already in it . Tv didn't work , internet was horrible. Breakfast was soured and not fresh
2 nachten verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

10/10 – Uitstekend

Rick

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

4/10 – Matig

Lisa

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Check in literally took 30 minutes. There were only two guests ahead of us. The bedspread had cigarette burns in it. The keycard entries had been deactivated. Anyone could enter the motel. The ratings were not accurate. It was quite and the water was hot which was good.
1 nacht verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

6/10 – Redelijk

Silke

2 nachten verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Amber M. op 31 okt 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

10/10 – Uitstekend

Clayton

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would stay again
The check-in staff was very friendly, the room was clean and welcoming, and there was ample parking
1 nacht verbleven in oktober 2023
Reactie van Super 8 - Brooks Staff op 8 okt 2023
Dear Clayton, We are very happy that you enjoyed your stay. Thank you for choosing our Super 8 - Brooks and have a great autumn!!!

2/10 – Ontzettend slecht

Ray

Negatief: Netheid, staat van de accommodatie en faciliteiten
Th room was filthy - not vacuumed - dirty sheets like fresh stains from extra-curricular activities!
1 nacht verbleven in september 2023
Reactie van Super 8 - Brooks Staff op 8 okt 2023
Dear Ray,We are very sorry that you had a negative stay. The head housekeeper has been informed of the condition the room was in so that we can improve guest satisfaction. Thank you for choosing our Super 8 - Brooks and we hope you will return on better circumstances. Have a great autumn!!!

2/10 – Ontzettend slecht

Kristy

Reisde met familie
Negatief: Personeel en service
I had my 91 year old mother with me who fell and broke her hip recently. They had no accommodations for a room on the first floor and no elevator to go to the second floor but suggested a first floor room and have her sleep in a recliner.
1 nacht verbleven in september 2023
Reactie van Amber op 3 okt 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

2/10 – Ontzettend slecht

Kea

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No communication
I have yet to hear from the Manager of this location. I found some critters in my room and ive been waiting for a call since. I will post pictures if i dont hear from them.
1 nacht verbleven in september 2023
Reactie van Amber M. op 3 okt 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you. Please call the hotel and request to speak with a manager M-F 9am-5pm.

4/10 – Matig

Janiece

1 nacht verbleven in september 2023
Reactie van Amber M. op 31 okt 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

4/10 – Matig

Betty

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very old and poorly maintained. Cost was high for the condition of the property. Wifi doesn’t work for iPhones.
3 nachten verbleven in september 2023
Reactie van Amber M. op 26 sep 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

4/10 – Matig

Linda

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No internet. Smelled bad.
1 nacht verbleven in september 2023
Reactie van Amber M. op 26 sep 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

2/10 – Ontzettend slecht

Ruth, Dearborn

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bathroom in the I was initially assigned to had not been cleaned. Looked at 3 more rooms, with staff, that had been cleaned (beds not made, trash not emptied, dirty bathroom). The 5th room had clean linen and clean bathroom but, as staff noted, the floors had been cleaned. I accepted the room only because it was passable and it was late in the evening. Note: No apology from staff nor recognition of inconvenience. Next morning when I turned on the hairdryer, it smoked and sparked! Total fire hazard! Needless to say, I was extremely dissatisfied and left with wet hair. Only good thing was that when spoke with the manager upon my departure, he did apologize and gave me a full refund. I recommend no one stay at this hotel.
1 nacht verbleven in september 2023
Reactie van Amber M. op 26 sep 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Amber M. op 18 sep 2023
Thank you for your valued feedback!

2/10 – Ontzettend slecht

David

Zakenreiziger
Wrong hotel
1 nacht verbleven in september 2023
Reactie van Amber M. op 14 sep 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

2/10 – Ontzettend slecht

Pavel

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Better sleep in your car. this place is trash. We were too tired looking for a place. This should not even be on Expedia. But again Expedia only care for the commission.
1 nacht verbleven in augustus 2023
Reactie van Amber M. op 14 sep 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

4/10 – Matig

mark and michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten
Carpet had alot of big stains. Smelled of dog.
1 nacht verbleven in september 2023
Reactie van Amber M. op 14 sep 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

10/10 – Uitstekend

Victoria

1 nacht verbleven in september 2023
Reactie van Amber M. op 26 sep 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 – Ontzettend slecht

Lawrence

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty and room looked like it hadn’t been cleaned.
1 nacht verbleven in september 2023
Reactie van Amber M. op 14 sep 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

8/10 – Goed

Julie

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was close to where we spent much of our time.
2 nachten verbleven in augustus 2023
Reactie van Amber M. op 14 sep 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Amber M. op 14 sep 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

4/10 – Matig

Joe

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Amber M. op 23 aug 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

8/10 – Goed

Donnajeanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Amber M. op 23 aug 2023
Thank you so much for leaving a review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

4/10 – Matig

Sandy

1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
tv didnt work also had to change rooms because big pee stain on mattress
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

4/10 – Matig

Chelsi

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot, no a/c in lobby or dining area. Smelled of smoke, room I reserved was no longer available and wanted to give me a king which didn’t work with 4 of us.
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

10/10 – Uitstekend

Nathan

Reisde met een groep, Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks so much I was able to get some sleep and get back on the road the next day.
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

6/10 – Redelijk

Louise

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Average, few staff, quiet. Ok for the price given how expensive missoula hotels are these days
5 nachten verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 – Ontzettend slecht

Holly

1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

8/10 – Goed

Bruce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pro: Clean, friendly, comfortable mattress Con: Not walking distance to dining other than a Pizza Hut next door.
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 – Ontzettend slecht

Natalia, Hermitage

Negatief: Netheid
Why do you have availability on your site if hotel saying there is no rooms and I even cannot cancel this reservation????
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

8/10 – Goed

Lisa

Staff was courteous and room was clean
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

10/10 – Uitstekend

Janine's

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were friendly, breakfast was ok, and rooms were clean and quiet
2 nachten verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 – Ontzettend slecht

Sharla

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Rooms are paper thin. Did not sleep well. Service overall was great.
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

2/10 – Ontzettend slecht

Conrad

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never Again
The original room we were in had a broken lock on the door. The next room we were in was still had rubbish on the room floor. The place had a lingering odor of cigarettes.
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

2/10 – Ontzettend slecht

Jaeson

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Amber M. op 1 aug 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

2/10 – Ontzettend slecht

Tyke

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I paid because of you way too much and I only stayed Friday night
2 nachten verbleven in juni 2023
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.

6/10 – Redelijk

Aaron

1 nacht verbleven in juni 2023
Reactie van Amber M. op 1 aug 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

2/10 – Ontzettend slecht

Scott

Negatief: Netheid, staat van de accommodatie en faciliteiten
Went to take a shower before bed only to discover the shower curtain was missing. Unable to shower
1 nacht verbleven in juni 2023
Reactie van Amber M. op 1 aug 2023
We are sincerely sorry for your experience with our hotel. We have since fixed the issue you experienced and done some refine training with our staff on how to better handle these situations.