Receptie

Beoordelingen van Hampton Inn & Suites Mobile I-65@ Airport Blvd

3 out of 5
Hampton Inn & Suites Mobile I-65@ Airport Blvd
1028 W I65 Service Rd S, Mobile, AL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 489 van 914 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 914 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 914 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 914 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 914 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Natalie

1 nacht verbleven in april 2024
Reactie van Amy C-Front Desk op 2 mei 2024
Thank you for your recent stay with us at Hampton Inn and Suites. We hope you enjoyed your stay and will come back again soon!

8/10 – Goed

Tim H

Positief: Netheid, staat van de accommodatie en faciliteiten
We waited, and waited, and waited for someone to show up to the front desk to check us in even after we called to try to get someone.
1 nacht verbleven in april 2024
Reactie van Amy C. Front Desk op 30 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during check-in. It is our priority to ensure that our guests are welcomed promptly and efficiently, and it’s clear we fell short in this instance.Please know that we are addressing this issue with our front desk team to improve our service and prevent such delays in the future. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to provide you with the quality experience you expect and deserve on your next visit..

10/10 – Uitstekend

Robbin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amy C. Front Desk op 22 apr 2024
Thank you for your recent stay with us at Hampton Inn and Suites. We hope you enjoyed your stay and come back to see us again soon!

2/10 – Ontzettend slecht

Katy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very dirty
1 nacht verbleven in februari 2024
Reactie van Amy Cochran / Guest Services op 14 mrt 2024
I apologize for the inconvenience you experienced during your stay. Cleanliness is of utmost importance to us, and I regret that your room did not meet our usual standards upon check-in.We take your feedback seriously and will address this issue promptly. Our housekeeping team will thoroughly inspect and clean the room to ensure a more pleasant experience for future guests. Please accept our sincere apologies, and we hope you’ll consider staying with us again in the future.

8/10 – Goed

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room door was incredibly difficult to open.
1 nacht verbleven in februari 2024
Reactie van Amy Cochran / Guest Services op 14 mrt 2024
Thank you for your recent stay with us at Hampton Inn and Suites. I do apologize for the inconvenience with your door. I am very sorry that happened. We do hope you will stay with us again soon.

10/10 – Uitstekend

Jonny

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It included breakfast. Friendly staff.
4 nachten verbleven in januari 2024
Reactie van Amy Cochran / Guest Services op 23 feb 2024
Thank you for your recent stay with us at Hampton Inn & Suites in Mobile, AL. I hope you enjoyed your stay and will return to see us again soon.

8/10 – Goed

Sherri

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
.
1 nacht verbleven in januari 2024
Reactie van Amy Cochran / Guest Services op 23 feb 2024
Thank you for your recent stay with us at Hampton Inn & Suites in Mobile, AL. I hope you enjoyed your stay and will return to see us again soon.

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amy Cochran / Guest Services op 23 feb 2024
Thank you for your recent stay with us at Hampton Inn & Suites in Mobile, AL. I hope you enjoyed your stay and will return to see us again soon.

8/10 – Goed

VALERIA

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was Awesome!
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 29 jan 2024
THANK YOU SO MUCH!!! We LOVE getting great, positive reviews and we are super-duper excited you had such a pleasant experience! Can't wait to see you again soon!

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the port
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Jasmine

1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Sharron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly… I had to check in early but the hotel was booked up. I decided to wait… really no choice… but the desk staff was so friendly and engaging that my wait time flew by!!! I used there laundry service and no lint! I loved that my clothes didn’t come back with lint stuck to my black clothes! I stayed twice in two weeks and will stay again when I visit!
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Bobbie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip
Extremely nice. Customer service great
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Bobbie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Trop
Very nice and quiet
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No surprises. This hotel was clean, reasonably priced and exactly what you would expect from a Hampton Inn property.
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

8/10 – Goed

Sharron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location perfect for my little shopping expeditions before I left for the cruise terminal. I also liked the size of the room and that breakfast was included.
2 nachten verbleven in december 2023
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amy C. Front Desk op 4 jan 2024
Thank you so much your recent stay with us here Hampton Inn and Suites. We appreciate you choosing us!We hope to see you again soon!

10/10 – Uitstekend

Eddie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

Krista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

8/10 – Goed

Marshall

2 nachten verbleven in december 2023
Reactie van Amy C. Front Desk op 22 jan 2024
Thank you for your most recent stay with us at Hampton Inn and Suites. We hope your experience was great and that we will see you again soon.

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is my favorite hotel to stay in while visiting Mobile
3 nachten verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

8/10 – Goed

Rillie

1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

Courtnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a great stay when I come here!
3 nachten verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites and for the great comment! We hope to see you again soon!

8/10 – Goed

Lillie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

6/10 – Redelijk

jeff

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to I-65. Mattress was uncomfortable. Shower glass door inside frame had soap scum buildup. The ceiling light globe was full of debris.
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

Gary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

molly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleased with this hotel and employees Only negative no gravy at breakfast but I'll live
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. I read your feedback about the gravy and we are looking into it! We hope to see you again soon!

4/10 – Matig

Leanne, Friendswood

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Says pet friendly yet your post neglected to mention a non-refundable fee.
1 nacht verbleven in december 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. I am sorry the website does not specify what the pet fee is, all properties are different due to different owners. We are trying to get this corrected. We hope to see you again soon!

4/10 – Matig

Theresa

Negatief: Netheid, staat van de accommodatie en faciliteiten
being a senior booking a room for two I would have appreciated some where to sit. I was told only one chair a room. The coffee pot in the bathroom was a turn off and the floor was very sticky. The high part was when I exited my room only to find a homeless man sleeping in the hallway.
3 nachten verbleven in november 2023
Reactie van Amy C. Front Desk op 4 jan 2024
Thank you for your recent stay with us here at Hampton Inn and Suites. We appreciate any feedback! Hope to see you again soon!

4/10 – Matig

Jennifer

1 nacht verbleven in november 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

Maggie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean. Staff was friendly and courteous. Breakfast served at 6am was very convenient for us as we needed to travel early. Great breakfast with plenty of options to choose from. Would stay here again!
1 nacht verbleven in november 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites and the wonderful feedback! We appreciate any feedback but its always great when its positive! We hope you will visit again soon!

6/10 – Redelijk

Benjamin

Reisde met familie
Positief: Netheid, personeel en service
Fridge was broken. Bed uncomfortable. Very springy. Ac unit not good
1 nacht verbleven in november 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

2/10 – Ontzettend slecht

SAMIR MICHEL

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
La atención de sus empleados
2 nachten verbleven in november 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

4/10 – Matig

Locy

2 nachten verbleven in november 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth the stay!
Very nice accommodations and great hit breakfast
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

paul, rincon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff am was very helpful
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was very clean and we noticed the staff worked hard to keep it that way...even the exterior parking lot was kept very clean. Staff were professional and friendly. Our room was clean and the beds were comfortable. We would not hesitate to stay there again in the future.
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always stay at this Hampton whenever we are in Mobile. We have always enjoyed our stay here.
2 nachten verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

KERRY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely helpful and friendly staff!
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 24 okt 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

8/10 – Goed

Joseph

2 nachten verbleven in oktober 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

8/10 – Goed

Aaron

1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 28 dec 2023
Thank you for your recent stay at Hampton Inn and Suites. We hope to see you again soon!

2/10 – Ontzettend slecht

Juan

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Awful! Awful ! Awful
Lady at counter during our check out was awful at customer service!
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 24 okt 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. I would like to thank you for taking the time to give us your feedback. I certainly do appreciate hearing about your experience with us, this helps us identify any room for improvement. I would also like to apologize for the inconveniences you encountered during your stay with us. Guest satisfaction is our number one priority, our team is fully committed to exceeding yours and all of our guests’ expectations, and we will address this immediately with our staff. I hope that in the near future you choose to stay with us again. Amy CochranGuest Services

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An unexpected stay.
Upgrades were being performed in the lobby and I assume elsewhere. Front desk check-in employees were friendly, helpful and pleasant to talk with. Room was clean and the bed comfortable.
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 24 okt 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Shawana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 24 okt 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Pam

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked property and room.
1 nacht verbleven in oktober 2023
Reactie van Amy C. Front Desk op 12 okt 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Sondra

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in september 2023
Reactie van Amy C. Front Desk op 26 sep 2023
Thank you for your recent stay with us. We hope that you had a pleasurable experience and that you come visit us again soon!

8/10 – Goed

Gregory

1 nacht verbleven in september 2023
Reactie van Amy C. Front Desk op 26 sep 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon!

10/10 – Uitstekend

Cara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place!
The rooms, halls, & lobby was nice. Breakfast was pretty good! Service wasn’t the best but not bad. Trash cans were tiny.
2 nachten verbleven in september 2023
Reactie van Amy C. Front Desk op 3 nov 2023
Thank you for staying at the Hampton Inn & Suites in Mobile, Alabama. We are pleased to hear that you enjoyed your recent stay with us, and we appreciate you taking the time to share your thoughts with us. We look forward to seeing you again soon!