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Beoordelingen van OYO Hotel Moline Downtown IL I-74 North

2 out of 5
OYO Hotel Moline Downtown IL I-74 North
1191 19th Street, Moline, IL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 142 van 413 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 413 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 413 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 413 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 82 van 413 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Enrique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There wasn't anything I didn't like.
1 nacht verbleven in mei 2024

8/10 – Goed

Tiffany

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Stay
1 nacht verbleven in mei 2024

8/10 – Goed

Courtney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like staying here for the jacuzzi tub.
1 nacht verbleven in april 2024

8/10 – Goed

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its OK
6 nachten verbleven in april 2024

8/10 – Goed

Jesus

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Cameron

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious, immaculately clean.

6/10 – Redelijk

Nathan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
TV didn't work, shower head sprayed water in all directions, tiny details of stuff not cleaned as well as could be. But the night staff and the lady the next morning were excellent! Ultra-friendly, and wrote down my concerns to share with those in charge. Bed was very uncomfortable for my back. Price was about in line for services rendered.
1 nacht verbleven in april 2024

6/10 – Redelijk

Brent

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
The price was good, but the upkeep of our room needed some TLC.
1 nacht verbleven in april 2024
Reactie van Joey op 3 mei 2024
Hi, Brent! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

2/10 – Ontzettend slecht

John, Minneapolis

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed five minutes and left. By far the most disgusting hotel I’ve ever been in. Cleanliness a zero. Since the refrigerator was broken and I needed to refrigerate my medicine, I went to see if there was a bag in the ice bucket and my hand to the top of the plastic lid, with some sort of sticky substance on it. The bag wouldn’t have mattered if there was one because the ice machine was broken as well. Person at the front desk told me to drive to the gas station for ice. Disgusting walls and mirrors. Sink in the room didn’t even have a faucet!? Don’t be fooled by what appears to be a MCM update, this place is an absolute dump. I asked for a refund and they wouldn’t give me one. Left and stayed somewhere clean.
1 nacht verbleven in april 2024
Reactie van Barbara op 3 mei 2024
Hi, John! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

2/10 – Ontzettend slecht

Ahmad

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No WiFi
1 nacht verbleven in april 2024
Reactie van Noah op 3 mei 2024
Hi, Ahmad! Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Noah

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in maart 2024
Reactie van Dewi op 3 mei 2024
That is great to hear, Angela! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

6/10 – Redelijk

Shawna

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Just not a great hotel to stay at
2 nachten verbleven in februari 2024
Reactie van Dewi op 3 mei 2024
Hey, Shawna! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

10/10 – Uitstekend

Leo

Positief: Comfort kamer
2 nachten verbleven in februari 2024
Reactie van Lisa op 2 mei 2024
Thanks for taking out your valuable time to rate us, Leo! We will work even harder to make your stay a memorable one :) Regards, Lisa

10/10 – Uitstekend

Inga

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Lisa op 2 mei 2024
Thanks for rating us superbly, Inga! Glad to know that you loved our services :) Regards, Lisa

10/10 – Uitstekend

Darrell

2 nachten verbleven in februari 2024
Reactie van Lisa op 2 mei 2024
Thanks for rating us superbly, Darrell! Glad to know that you loved our services :) Regards, Lisa

8/10 – Goed

Michael, MOLINE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Lisa op 2 mei 2024
Hi, Michael! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 – Uitstekend

Roshaun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and staff is very accommodating
1 nacht verbleven in februari 2024
Reactie van Lisa op 2 mei 2024
Hi, Roshaun! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Lisa

8/10 – Goed

Roshaun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its ok for the orice
1 nacht verbleven in februari 2024
Reactie van Lisa op 2 mei 2024
Thank you for the pleasing feedback, Roshaun! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

8/10 – Goed

James

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 weeks later still waiting on deposit refund.
Stayed for 2 weeks they came to get trash and clean the room 2 days after I checked in and a night before I was leaving. Have stayed at two other hotels after this for work have recieved them deposits back. This place still has my 100.00 deposit. Been waiting 2 weeks now.
7 nachten verbleven in januari 2024
Reactie van Lisa op 2 mei 2024
Sincere apologies, James! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa

8/10 – Goed

ROBERT

Reisde met familie
Positief: Personeel en service, comfort kamer
2 nachten verbleven in januari 2024
Reactie van Lisa op 2 mei 2024
Thanks for rating us superbly, Robert! Glad to know that you loved our services :) Regards, Lisa

8/10 – Goed

Michael, MOLINE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Lisa op 2 mei 2024
Hi, Michael! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

4/10 – Matig

Michelle

Zakenreiziger
Check in time is capped at midnight however people travel at all hours and should be able to book online anytime and if they are capping the check in time then that should be more visible. The parking lots were very snow and slick very unsafe for walking and very rough for cars.
1 nacht verbleven in januari 2024

8/10 – Goed

Wendel

3 nachten verbleven in januari 2024
Reactie van Lisa op 2 mei 2024
Thanks for rating us superbly, Wendel! Glad to know that you loved our services :) Regards, Lisa

6/10 – Redelijk

Jeffery, Niles

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The locals all know this but this property is cheap for a reason
5 nachten verbleven in januari 2024
Reactie van Lisa op 2 mei 2024
Apologies for the inconvenience caused, Jeffery! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa

10/10 – Uitstekend

Olivia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ammy op 3 mei 2024
We appreciate your positive rating, Olivia! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 – Ontzettend slecht

crystal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After I had already paid for the reservation, After I arrived at the property I was told that My hotel room had no heat. I was offered a non-smoking room which was cheaper than the room that I paid for. In the other available room, I was told that the TV did not work and it did not have two beds which is what I paid for and reserved. I was taken to the room with the single bed. And the room was dirty and the bed top blanket was stained. When I asked the man showing me the room. He said the blanket was clean it was just stained. And he suggested I take the room anyway.
1 nacht verbleven in december 2023

8/10 – Goed

Matthew

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Breanna

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Nickolus

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible experience
Absolute terrible experience. The room was sub par with shoddy repair work done . The floors were coated in something extremely slippery. The hot tub was absolutely filthy and the water barely got hot enough to actually use and on top of that the faucet for the tub was not long enough to reach the tub so water pours out along the back of the tub. The bathroom door cannot be opened all the way because it hits the toilet. The white bed and quilt had weird orange stains on it. The tv remote was missing. And lastly mini fridge did not get cold and the microwave was straight out of 1981 with a missing glass plate from the center. There was also no phone in our room. Hmmm.
1 nacht verbleven in oktober 2023
Reactie van Joey op 5 dec 2023
Hi, Nickolus! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We found dirty socks in our sheets
2 nachten verbleven in oktober 2023
Reactie van Barbara op 5 dec 2023
Hi, Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

8/10 – Goed

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Barbara op 5 dec 2023
Hey, Dennis! It is always good to see our guest happy. Such feedback helps us. Keep them coming. Regards, Barbara

6/10 – Redelijk

Mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The people next door were noisy. Nice location friendly staff.
1 nacht verbleven in oktober 2023
Reactie van Dewi op 5 dec 2023
Hi, Mary! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Tim op 5 dec 2023
Hi, Robert! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim

8/10 – Goed

Victoria L

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Noah op 5 dec 2023
Hi, Victoria! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noah

2/10 – Ontzettend slecht

Carissa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Staying here once was more than enough
Excellent check-in, location was near where I needed to be, my room smelled great, fridge was cold when I got there. Plenty of places to charge devices. And that’s where the positives end. Oh wait, I did NOT find bed bugs. THAT’S where the positive ends. Paint was peeling in multiple places throughout the room. The phone was under the bed, off the hook, covered in dirt—it had clearly been there a while, along with dust bunnies, trash, and a doll. Creepy, right?? The bathtub/shower was dirty. The windowpane had a HUGE crack in it that was simply taped over to “fix” it. As a female solo traveler, I felt a bit unsafe as someone could easily just push out the broken window to get in.
Paint peeling above tub
Paint peeling outside bathroom
Tape fixes everything!  Except windows in hotel rooms…
1 nacht verbleven in oktober 2023
Reactie van Barbara op 5 dec 2023
Sorry for the inconvenience, Carissa! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Noah op 5 dec 2023
Glad to see that you have rated us positively, Peter! Do give us more chances to delight you in the future. Regards, Noah

8/10 – Goed

Conan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
USB plugs are a nice modern touch
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Conan! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Eva

6/10 – Redelijk

Sharon

Positief: Personeel en service, comfort kamer
Adequate, inexpensive
This place was fine. It was reasonably priced. However, we were in a room with a cracked window, and the shower was tepid with low pressure.
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Sharon! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 – Uitstekend

Margaret

1 nacht verbleven in september 2023
Reactie van Barbara op 5 dec 2023
Hey, Margaret! Thank you for ranking us highly and we are sorry for the trouble that you have faced. Your feedback also motivates us to work for a better future experience. Have a good day. Regards, Barbara

8/10 – Goed

Andrew

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was very nice. State they charge $100 deposit, because “people do things sometimes“. They didn’t charge me because I didn’t look like somebody who would do something bad I guess. Room very simple. Bed comfortable.
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Andrew! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

2/10 – Ontzettend slecht

Juli

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elevator broke. Deadbolt would not work. No smoke alarm. My new shoes were black after walking on carpet
7 nachten verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Juli! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant Staff.
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Stacey! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

6/10 – Redelijk

Gina

Negatief: Netheid, staat van de accommodatie en faciliteiten
Just a quick stay for a race the next day. Did the job
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Gina! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

2/10 – Ontzettend slecht

Timmy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
We are sorry the stay turned out to be an average one, Timmy! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

6/10 – Redelijk

Jasmine

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This hotel was very clean until I pulled the blanket back & noticed a huge black stain on the mattress which gross me out so I left also poured soap water on the floor and cleaned it with a towel because the floor needed to be mop but other than that the stay could have been ok & had a few plp just sitting outside all night that seem to live there not sure oh & had a hard time getting a hold of front desk over the phone apparently their number is not to the desk
Reactie van Eva op 13 okt 2023
Apologies for the problems you had faced, Jasmine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

4/10 – Matig

Cynthia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I reserved a smoking room but motel had no ashtrays. The floor in my room was filthy, you could see something had been spilled but not cleaned,this I noticed immediately. This is a motel who also rents room on a weekly rate & I didn't feel safe being a single female. Ice machine & elevator also did not work. Beds were nice & comfy. Paint on ceiling above tub was peeling, bathroom sunk area was clean & nice tv.
2 nachten verbleven in september 2023
Reactie van Eva op 13 okt 2023
Hi, Cynthia! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Eva

4/10 – Matig

Doug

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lot of Potential - all unrealized
This hotel has so much potential, almost all of it unrealized. Great bar/restaurant (closed), great rooftop pool (closed). The room was clean, but we had a "no dumping" sign in the bathroom and holes in the walls. The exterior has exposed conduit, crumbling walls and is just generally in disrepair. First room they tried to put us in, was not cleaned.
1 nacht verbleven in juni 2023
Reactie van Eva op 13 okt 2023
We are sorry the stay turned out to be an average one, Doug! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

4/10 – Matig

Freddie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty nice and relaxing property. Within a small drive of a lot of fun places! My only downside was that we still haven't received our $100 deposit back and it's been over a week. It's been difficult to even get a hold of management.
1 nacht verbleven in september 2023
Reactie van Ammy op 3 mei 2024
Apologies for the problems you had faced, Freddie! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 – Goed

Khodr

1 nacht verbleven in september 2023
Reactie van Ammy op 3 mei 2024
Hi, Khodr! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
You get what you pay for
So at first glance the area you’re like, ok, it could be worse, but, the more you look the more it does get worse. 1st of all the first thing I noticed was the giant crack in the glass outside of our room that was covered in tape. The sheets had cigarette burns and random stains. The ceiling plaster was crumbling off. Hair in the shower. The desk in our room was held together by staples probably. The bed was decently comfortable. The tv was ok. We had 2 random instances where random people knocked on our door. We did have to ask them to come fix our tv, which they did promptly. The WiFi does not work at all. I mean if you’re desperate it works but I’d rather not again.
1 nacht verbleven in september 2023
Reactie van Eva op 11 sep 2023
Hi, Guest! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva