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Beoordelingen van Celebrity Villa Jamaica

3.5 out of 5
Celebrity Villa Jamaica
451 Lambert St, Ironshore, Montego Bay, Saint James

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 9 van 27 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 27 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 27 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 27 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 27 beoordelingen" "

7,4/10

Netheid

8,4/10

Personeel en service

5,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lorenzo

Positief: Personeel en service, comfort kamer
Omdat ik de enige huurder was had ik de complete villa voor mezelf. Super service, wat ging tot samen boodschappen doen en vervolgens werd het eten bereid door chef Mike. Prima verblijf,aanrader en zelf ga ik bij een volgend bezoek aan JA zeker weer daar verblijven!
2 nachten verbleven in mei 2019
Reactie van Hotel Manager op 17 jun 2019
We're delighted you enjoyed your stay. Hope to see you when next you travel to Montego Bay

2/10 – Ontzettend slecht

J.M.

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
You cancelled my reservation (with few hours notice) while I was mid flight to Jamaica. I arrived and was declined check in.
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
Your reservation was canceled 28 hours prior. I personally sent you 2 messages via the Expedia app and your personal email with apologies. You didn’t respond and here you are on the internet lying

2/10 – Ontzettend slecht

Akida

Reisde met familie
Negatief: Netheid, comfort kamer
Bug's nats they robbed for my jewelry a lot of man poor no sheets no tissue ants everywhere
4 nachten verbleven in december 2023

4/10 – Matig

Jennifer

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This was ok for a 1 day stay. Pool wasn't clean, broken filter. Tub in bath didn't work. Air in 1 room and not the bathroom or other room. No lights in second room. Not worth the price to be honest. Quick night stay maybe, this was our only option due to airport situation. I just wished the pool was functioning, the only reason i picked this property.

2/10 – Ontzettend slecht

LaTosha, Longview

1 nacht verbleven in augustus 2023

6/10 – Redelijk

cameka, orlando

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Accommodating and good communication skills.
1 nacht verbleven in augustus 2023

8/10 – Goed

natalie

Positief: Netheid, comfort kamer
Villa Guest House in Ironshore
Overnight only but this place is definitely good for large family groups cuz U have the whole house. TV's need adjustment so they can be viewed by guests. Info sheet by TV's could help... very pleasant quiet neighborhood & great view of the sea & Sandals sea huts in the far distance. Kitchen available so plan to cook for Urself. Cookware there. Just bring what U'd like to prepare to eat.
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Katrina

Negatief: Netheid, comfort kamer
Horrific stay!!
When we arrived at the hotel our rooms was given to someone else the staff was incompetent we had no hot water or shower head to even take a shower the bed was not clean the bathroom war not clean hair on the floor it sounded like a party was going on it was horrible experience need to contact someone about this and the customer service lady was threaten to call police on us because she thought we didn't pay for the room but we did
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Kadar

1 nacht verbleven in juli 2022

10/10 – Uitstekend

marjorie

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Olivia, Philadelphia pa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I truly enjoyed my stay. The property was beautiful the staff was amazing the chef pleased the family with his cooking every night and morning worth the fee. The owner communicated well and I can’t wait to come back.... If there was any problem the owner addressed it I am grateful we picked this beautiful property to stay at.
2 nachten verbleven in december 2020
Reactie van General manager op 28 dec 2020
We’re delighted you spent your Christmas Holiday with us

2/10 – Ontzettend slecht

JeanDory

Reisde met partner
Negatief: Voorzieningen
Well this is a bad experience for me we are staving there
2 nachten verbleven in januari 2020
Reactie van Manager op 27 jan 2020
I’m delighted you We’re satisfied with the resort. Your room did not include a meal plan. Come again

6/10 – Redelijk

maxineD, Kingston

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We stayed in the Black & white room. It was generally ok. Nothing exceptional. The bathroom however needs improvement, eg one single dim lamp ( poor lighting) and no towel racks.
1 nacht verbleven in juli 2019
Reactie van Manager op 23 jul 2019
We’re delighted you enjoyed your early check in, immaculate room, fast and FREE WiFi, ample luxury linens, great hot water pressure, safe stay , exceptional staff care and late checkout

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2019
Reactie van manager op 29 mei 2019
Glad You're enjoying yourself. Thanks for your post

4/10 – Matig

anonymous

Reisde met familie
Negatief: Personeel en service
Our room AC broke down. The manager came to our room and changed the setting and asked us to wait for 15 min. but he didb;t show up for next 2 hrs. Then he gave us fan for the night. The towel handle was broken. They didn't inform that hot water doesn't come unless we let the water run for 5-10 min wasting. There were ants in the room.
2 nachten verbleven in december 2018
Reactie van Manager op 5 jan 2019
We are delighted that during your two night stay you and your family had a clean functional ocean view room, prompt response to minor problems from staff, a safe stay and excellent meals. Thank you for your review

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in november 2018
Reactie van GM op 21 nov 2018
We’re glad you enjoyed your stay

10/10 – Uitstekend

Tania, Denver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place was amazingly spacious, clean and like having your own Jamaican mansion! Michael the house manager was the added bonus! We loved every single thing about our stay here and highly recommend it!!
2 nachten verbleven in oktober 2018
Reactie van Hotel manager op 28 okt 2018
We’re delighted you enjoyed your stay and thank you for the kind words

8/10 – Goed

Chan, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
property very clean, helpful and friendly staff, good location, NO air conditioning in one of the two rooms. Fan provided. Tv wasn't working. Wifi very slow. ROOM CHARGE SHOWING ON EXPEDIA IS ONLY FOR 2 ADULTS. IF YOU HAVE CHILDREN BE PREPARED TO PAY US$ 25 FOR EACH. YOU WILL GET A CALL FROM THE OWNERS ABOUT THIS, ONLY AFTER YOU MAKE YOUR RESERVATION AND THEY BLAME EXPEDIA FOR THIS.
1 nacht verbleven in juli 2018
Reactie van Hotel manager op 20 aug 2018
The rate is for double occupancy which means 2 persons. There is a surcharge for extra people. This was explained to you prior to arrival. You were offered the opportunity to cancel with a full refund which you declined.

10/10 – Uitstekend

Breyana , Columbus Ohio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing view and even better staff.
This trip was amazing! Mike the chef was a wonderful hostess they made us feel safe and at home.We even got a driver who came and took us wherever we wanted. I'm so glad I booked this villa definitely coming back again.
10 nachten verbleven in januari 2018
Reactie van General manager op 6 feb 2018
We’re thrilled you enjoyed your winter get away at our property. Hope to see you again soon

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Is a house not a Hotel
Take this place out of your list is a house that is for sale and the security guy is renting the rooms, definitely not a hotel .
1 nacht verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Few minor issues but my friends and I enjoyed our stay. The staff was amazing !
Reactie van Chariece op 28 mrt 2016
The staff goes out of the way to accommodate all guests needs. We appreciate your booking

10/10 – Uitstekend

ANDREE, Westport CT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value and great views.
Good value, but no food available. You need to walk into town, about fifteen minutes away from the hotel.
Reactie van Chariece op 28 mei 2016
We are glad you enjoyed your stay. A meal plan is available for all guests who the convenience of dining at the property

10/10 – Uitstekend

Scott, elkville, IL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top of My List of Places To Stay in Montego Bay
We had to make an unplanned stay in Montego Bay. I was very pleased with the staff and accommodations. Rooms were clean and the property was very secure.
Reactie van Chariece op 28 mei 2016
We are always happy to accommodate last minute travelers

8/10 – Goed

Doug, Atlanta, GA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Villa experience!!
The staff made us feel very secure. Everything was clean, pool was amazing, the jacuzzi has a beautiful view. The staff was very courteous. Convenient to stores and town. Nice overall!!
Reactie van Chariece op 24 apr 2015
The staff was delighted to take care of you and your mom on your recent stay at Celebrity Villa.Jamaica. Our goal is for guests to enjoy their ideal caribbean villa vacation experience. See you again soon . Thanks for staying with us

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Too Far away
Not a hotel but more a house with rooms to rent. Beach view is from a hill quite far from the beach. Jason was very helpful. Would not recommend to anyone not would I stay there again as it is isolated and you definitely need a car.
Reactie van Chariece op 16 feb 2015
Celebrity Villa is a luxury boutique hotel/guesthouse with 7 bedrooms for those desiring a more private and personalized vacation experience than can be provided by a traditional large hotel. The beach is easily accessible 5 minutes drive away . Jason and the staff took great pleasure in seeing to your comfort during your stay

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
'Bed and Breakfast' without the breakfast.
They didn't tell the staff that we had booked thru hotels.com, so we had to wait for 45 min before getting our room. It's a big house that had the bedrooms 'converted' into hotel rooms. Our bed was very uncomfortable. High security, gates with padlocks on every possible entrance- so I'll say we DEF felt safe. Jason the caretaker really wanted us to be comfortable- we appreciated him very much.
Reactie van Chariece op 17 feb 2015
Celebrity Villa is an originally built large guesthouse designed for travelers. A meal plan is available at additional cost. Our establishment has a variety of mattress types . Our guests sleeping comfort is very important to us. We do apologize for your brief wait at check in and are delighted that you enjoyed the ocean view jacuzzi suite that you were upgraded to at no additional charge.

10/10 – Uitstekend

Rob, Toronto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Where anyone can be a Star
A little pricey , but over all I would return , in fact I plan on it ,
Reactie van Chariece op 17 feb 2015
We were very honored for you to stay with us. the caretaker Jason truly enjoyed hosting you at our property during your visit to Jamaica