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Beoordelingen van Hillside House Hotel & Restaurant

3 out of 5
Hillside House Hotel & Restaurant
Kinnaber Road, Hillside, Montrose, Scotland

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 22 van 79 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 79 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 79 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 79 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 79 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Xenophon, Innerleithen

Positief: Netheid, personeel en service en voorzieningen
I arrived in Montrose early evening by train, and got a taxi to this hotel. What a charming and a cosy place to stay in along with great tasting food. The hotel staff working here are quite friendly to chat to… and they also give out good info on the surrounding area as well,…
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Mette Amundsen

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Øystein

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Vivian

Reisde met familie
Positief: Netheid, personeel en service
The property was old fashioned as I remembered it and untouched. However it could do with some work and the internal brought up to date.
1 nacht verbleven in september 2023

6/10 – Redelijk

Alistair

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Elizabeth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don’t stay!!
Absolutely awful hotel. Pretty sure the room wasn’t cleaned prior to us staying as it was disgusting. Breakfast option was awful too. Fruit all mouldy / bruised. Bread for toast but no butter etc even checked on fridge. Tried to complain but no staff around. Was advised by other guests no staff around until late afternoon. Awful. Don’t stay.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Matt

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Pretty rough!
Really dated, run down place...right opposite a busy train line (commuter in the daytime and cargo during the night) Small room with thin walls, massive window with no soundproofing combined with paper thin curtains meant a terrible night's sleep.
1 nacht verbleven in juni 2023

8/10 – Goed

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alex
Friendly staff good value for money bar prices very good food good
2 nachten verbleven in mei 2023

4/10 – Matig

Kristy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Is for sale and closed
Turned up and it was closed and is for sale. I rang the phone number but it rang out. I ended up having to book somewhere else
1 nacht verbleven in mei 2023

6/10 – Redelijk

Ian

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hillside hotel
Very helpful staff ,hotel is very dated , furniture looks like from 1980s thrift shop ,didn't risk the breakfast in the morning either The establishment is currently for sale ,I think a bulldozer would be a better option than a buyer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Stephen M

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Julie

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a hotel.
I arrived at 8pm and was told by the the receptionist that the kitchen had just closed, I was given a room on the top floor which was the size of a prison cell. The bed in the room was a childs bed. very narrow and when I went to bed my feet were out the bottom and I am only 5ft 10 tall. I came down stairs to go out and get some food that there is never and food available and they normally order and have it delivered. There was no heating in the room.About 7.45am in the morning I went down for breakfast, only to find the place in darkness. I could not find a light switch for the dining room and there was no one around to ask. There was a note on the door to say , On your way out lock the door and put your key in the letterbox.
1 nacht verbleven in november 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service
The abandoned hotel!
Hopeless in terms of check in. Nobody there and waited outside for nearly an hour. Breakfast was a joke. Again building abandoned. Some bread, cereal, milk and a kettle to fend for yourself. Wouldn’t have minded but we were told there would be someone there! I’m sure it’s a staffing issue but the ad is very misleading. Rooms were clean (apart from the shower) and it is a quiet place.
1 nacht verbleven in augustus 2022

8/10 – Goed

Kenneth

1 nacht verbleven in augustus 2022

6/10 – Redelijk

Ian

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bit basic. Clean and comfortable though.
The room was comfortable enough and had all facilities youd except. Breakfast is a bit of palaver. Help yourself to cereals. Boil the kettle to make coffee once you find the bottled water. Then unplug the kettle to plug in toaster. Some lighting would of also been helpful in the dining area.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Annamaria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing town , lovely hotel !
Had two days in a clean room with clean washroom in it, nice comfort bed , slept like home , the staff absolutely professional, se típus but kind . Definitely will come back later !
1 nacht verbleven in juli 2022

4/10 – Matig

Carsten

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decent hotel with rooms with noise bar.
The hotel has its rooms on top off a bar playing loud music. At check inn I was not informed off any arrangements, but had to much noise during my stay. During Sunday there was loud music for 4 hours or more. The hotel did not inform me off this at check inn or during the stay. Check inn went fast even though the did not have registrated my prepaid reservation. The internet connection is there but not useful. I can’t browse sites without long waiting time and Streaming content is impossible on the connection. Room size is fine and so is bath room. It is a drive from shopping and other options.
2 nachten verbleven in mei 2022

8/10 – Goed

J

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Okay dokay stay
A very welcome stay from everyone at the hotel. Good atmosphere at night. Was a little disappointed no hot breakfast but overall a very pleasant stay.
1 nacht verbleven in mei 2022

6/10 – Redelijk

Alexander

Positief: Netheid
Negatief: Personeel en service
Hillside Hotel
Breakfast was a great disappointment Nobody told us it would be in a plastic bag at our door and it consisted of a chocolate brioche and an apple and a Capri sun No staff in the hotel in the morning when we left Just had to put our key back through the front door after we locked it
1 nacht verbleven in april 2022

6/10 – Redelijk

Ewen

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bed for the night
The food was good in the bar for dinner. Staff were lovely. Mattress was hard/perished, could feel the springs and squeaky. Bathroom needs refreshed. Breakfast in bag was awful. Tangerine, belvita biscuit, stale pastry and carton of orange juice.
1 nacht verbleven in maart 2022

10/10 – Uitstekend

Sharon

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Jim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved my stay, staff were very friendly and the food is excellent.
4 nachten verbleven in februari 2022

6/10 – Redelijk

Anthony

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

4/10 – Matig

Peter

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dringend renovierungsbedürftig ,Frühstück völlig unbefriedigend
3 nachten verbleven in oktober 2021

6/10 – Redelijk

Paul

Reisde met familie
Positief: Personeel en service
Hillside hotel food excellent abit of confusion a
Nothing wrong with Hillside hotel a bit of confusion at checking in A booking was missing so I had to extra for a room ( even thought I had confirmation emails) also as the food was so good no cooked breakfast was available just a brown bag containing snack bar fruit juice and a piece of fruit
2 nachten verbleven in september 2021

10/10 – Uitstekend

graham

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay Montrose
Easy parking, friendly welcome, comfy bed provided with a little breakfast bag Excellent location for working in Montrose.
1 nacht verbleven in september 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Poor stay
Hotel pity poor ,room tired,bed broken but the food in the restaurant was excellent.
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another great hotel stay
We have used this hotel for business stays in the past and its a great family run hotel with a great menu and bar area.
1 nacht verbleven in april 2021

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

Stevie

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

8/10 – Goed

Neil

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Second visit - meh!!
This is the second time I've stayed here. But possibly the last. The owners have changed and the menu vastly reduced. (Not sure if this is another victim of Covid or a new policy. Either way I'm gutted the Fishermans feast is gone). Food in the evening was good though. Four of us stayed and I was given the wrong room. Ended up in a single though paid for a double. Room was ok so I didn't complain at the time. It felt like the rooms haven't been cleaned in a while. I get they probably haven't had guests in a while but someone could have brushed away the cobwebs and maybe changed the biscuits. Breakfast although paid for was not offered, (Covid again!) though they did try to rectify it with a little bag of food. The gesture was appreciated. It was a Saturday night. Bar full of kids but most of the locals stayed away. Guinness was good though.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable room. Good clean shower. Plenty of tea / coffee in room, + bottled water. Good restaurant food (served as carry out due to lockdown..) Also, no breakfast, but was given packed lunch in lieu😀😀😀
4 nachten verbleven in april 2020

8/10 – Goed

Paul

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
busy for a reason
Busy hotel but with good reason. Pleasant staff, great accommodation and great food. Would try here before other local hotels.
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and attentive staff. Comfy bed and a cozy, clean room. Excellent breakfast and evening meals. Perfect location and very reasonable pricing.
3 nachten verbleven in december 2019

10/10 – Uitstekend

Azad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
1 nacht verbleven in september 2019
Reactie van Ammy op 17 sep 2019
Hi for us, experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ammy.

10/10 – Uitstekend

Laura

2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall we had a lovely stay, the rooms are a little tired and could benefit from updating but the staff were very welcoming and friendly. We paid over the odds for the room due to attending for a gig but at the normal room rate I’d say it is value for money. Breakfast was tasty 😋
1 nacht verbleven in augustus 2019
Reactie van Barbara op 28 aug 2019
Hi, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Barbara

10/10 – Uitstekend

Petra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Immer wieder gerne
Zu kurz aber sehr zufrieden stellend
1 nacht verbleven in mei 2019

10/10 – Uitstekend

thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic staff, location, and accommodation!
Staff were fantastic!! I’d certainly like to praise the lady that greeted me, a young professionally lady who got everything sorted for me. Overall service aswell was fantastic, will stay there in future.
1 nacht verbleven in maart 2019

8/10 – Goed

william

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rest, Imbibe, Dine
Conveniently located between stops on a golf tour. Above Restaurant, pub - one stop travel emporium. A destination outpost; no other immediate area activity.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Irene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Montrose
Beautiful small hotel with great hosts
1 nacht verbleven in juli 2018

4/10 – Matig

Robert

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Not great value for money !
Although the check in time was a quite late 5pm the bedroom was cold when we arrived, .after struggling up the very steep stair. The room had only enough space to walk round - not enough for a chair - so we had to sit on the bed. The heating did not come on in the morning without getting up to adjust the radiator and there was no heating at all in the shower room and the shower never got more than warm. There were no drawers to put away small items and if staying more than one night you would definitely be living out of a suitcase. Having used Hotels.com a lot I would say that this was by far the poorest deal we`ve ever had.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God Family run Hotel
This is a family run pub/restaurant with accommodation and providing a good choice of pub fare with friendly staff. It is used extensively by locals giving it a good atmosphere Locally we had an example of Scottish helpfulness when a garage fixed a windscreen wiper with a simple click and avoided an unecessary round trip of 30 miles

8/10 – Goed

William, dg16 5 ey

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Pleasant
Pleasant easy to find friendly clean and tidy stayed one night for work.
1 nacht verbleven in februari 2018

4/10 – Matig

Colin

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not worth the price
You could not check in until 5.00pm, which is late. Had to hang about town for a few hours after a long drive, not good. The room was freezing. Spoke to the manager and he said it was on a timer. Sorry it's your business surely you can have a hotel warm esp in the winter? I Wouk go elsewhere in future.
2 nachten verbleven in november 2017

6/10 – Redelijk

Robert

Positief: Personeel en service
2 nachten verbleven in september 2017

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Interesting old hotel with excellent staff, good food, off street parking and quiet at night. Evening meal was reasonably priced and was enjoyed.
1 nacht verbleven in augustus 2017

8/10 – Goed

Damian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice but with little work could be great
For business, room small needs insulation. Staff where really good. Nice spot for golfers
2 nachten verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Great staff
Great staff, lovely food and great value for money.
1 nacht verbleven in juni 2017