2 bars/lounges, poolside bar, beach bar
Beschikbaarheid controleren

Beoordelingen van Hilton Moorea Lagoon Resort and Spa

5 out of 5
Hilton Moorea Lagoon Resort and Spa
Papetoai, PK 14, Moorea-Maiao, Windward Islands

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 593 van 921 beoordelingen" "
Gastenscore: 8 - Goed. 209 van 921 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 921 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 921 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 921 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martijn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
We had a very good stay. Loved the place. Just service wise it could be improved a bit but we had a very good time. It is an expensive hotel but it’s well situated and the corals are amazing.
4 nachten verbleven in juli 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 23 jul 2023
Greetings from sunny Moorea,Dear M.MartijnThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

8/10 – Goed

S, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig gelegen resort met veel faciliteiten!
Prachtige villas op een fantastische locatie. Veel wateractiviteiten inbegrepen. Eetgelenheden wat beperkt in het hotel zelf maar wel prima met fantastische service. Wij komen zeker terug!
7 nachten verbleven in juli 2018

6/10 – Redelijk

Ashlyn

Positief: Netheid
3 nachten verbleven in april 2024

8/10 – Goed

Jose

Positief: Netheid, personeel en service en voorzieningen
We had a good time at the property. Spent most of our time on excursions, food and beverage was expensive as is throughout French Polynesia. Their mixed drinks were very questionable and very expensive. I’m sure they did not know how to actually make them.
4 nachten verbleven in april 2024
Reactie van Teaonui Brothers op 29 apr 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the Hilton Moorea Lagoon resort & spa. We hope to have the pleasure of welcoming you back to our hotel soon.

10/10 – Uitstekend

Peter John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed at this resort several times over past 22 years. The staff is always kind and personable. Facilities are well-kept and comfortable.
16 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 2 mei 2024
Greetings from sunny Moorea,Dear Mr. Peter JohnThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

10/10 – Uitstekend

Kathy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a beautiful aging resort. The bungalows are spacious and have plenty of outdoor space. The resort is well maintained, the staff is very friendly and accommodating. The daily breakfast offered a nice variety of food with buffet service with a featured omelet bar. The restaurants are expensive but there are plenty of good restaurants that will provide pick up service. All in all, a great hotel for a stay in paradise!
3 nachten verbleven in april 2024
Reactie van Teaonui Brothers op 25 apr 2024
Dear Kathy,Thank you very much for your positive feedback.I will share it with the entire team,We hope to welcome you again,Mauruuru

4/10 – Matig

Gabriella

Reisde met familie
Positief: Personeel en service
Overrated, overpriced for the value. I’ve stayed at many other 5 star hotels and am surprised this Hilton is considered 5 stars making me assume they’re paying for that ranking. The hotel had cheap plastic lounge chairs scattered around and the entire resort is in major need of renovation. In terms of sustainability, I wish there were more water fountains throughout the property and I was surprised they didn’t have filtered water. Also, why the confined koi fish when at a snorkeling paradise? So unnecessary.
2 nachten verbleven in april 2024
Reactie van Teaonui Brothers op 26 apr 2024
Greetings from sunny Mo'orea,Dear Gabriella,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.

4/10 – Matig

Gabriella

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overrated. Poor bang for the buck. Stay at Airbnb or Sofitel instead. Resort needs renovations.
1 nacht verbleven in april 2024
Reactie van Teaonui Brothers op 20 apr 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.

10/10 – Uitstekend

Katharine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Teaonui Brothers op 26 apr 2024
Thank you

10/10 – Uitstekend

Parthiv

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Omg - Moorea became our favorite island to visit and Hilton over water bungalows, its location and amenities and activities certainly played a key role in us falling totally in love with the island. Highly recommended resort to stay atleast once in your lifetime.
2 nachten verbleven in april 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear M.ParthivThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Best regards.

10/10 – Uitstekend

PATRICE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel fabuleux personnel accueillant et professionnel un petit paradis
5 nachten verbleven in april 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Salutations ensoleillée de Moorea,Cher Patrice,Merci d'avoir choisi Hilton Moorea Lagoon Resort & Spa pendant votre séjour en Polynésie française.Nous sommes heureux d'apprendre que votre séjour s'est bien passé.Nous espérons avoir la chance de vous accueillir lors d’un prochain séjour dans notre petit Paradis.Prenez soin de vous et à bientôt.Maururu roa

4/10 – Matig

Carlos, Bellevue

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We chose the Hilton Moorea expecting a certain standard from the Hilton brand, but unfortunately, our experience left much to be desired. The room didn't match the photos, with a worn-out deck and pool chairs lacking cushions. The toilet seat didn't stay up, and there was a persistent bad smell in the room. We received a room upgrade after complaining, but it's worrying to think that many guests may face similar issues without speaking up. Additionally, we encountered problems like old, stained pool towels and an expensive breakfast buffet, leading us to eat elsewhere for the rest of our stay. We'd recommend renting a car to explore nearby breakfast spots, as the hotel's dining options were average at best. The overwater creperie restaurant emitted a sewage smell, which raised concerns that sewage might be leaking into the water. We reported this to the staff. However, the staff at Hilton Moorea were incredibly friendly, reflecting the hospitality of French Polynesia. We appreciated the room upgrade and enjoyed the beautiful lagoon area for swimming, snorkeling, and kayaking, where we saw fascinating marine life. Despite these positives, the numerous negatives lead us to rate this hotel with only two stars.
4 nachten verbleven in april 2024
Reactie van Teaonui Brothers op 8 apr 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.

8/10 – Goed

Elizabeth, Crestview

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We were greatly disappointed that the pool was closed for renovation--a fact hidden behind a note about ferry schedules. We wouldn't have minded missing the pool itself, but the pool closure actually included the heart of the resort, so all but one path to the main restaurant was closed and barrier fencing was intrusive. However, that closure should be over now, and based on glimpses of the new pool area, it should be fabulous. Staff were friendly, but a little slow to serve in the restaurant. The food was mediocre, except for the creperie which was excellent and any dish featuring tuna. Our over water bungalow was wonderful. Worth paying extra for, for the views, the slightly cooler temperatures, and complete absence of flies. The one thing we didn't like was the lack of privacy of the toilet...in its own room but open to the roof, so sounds carried easily. In the end, despite the less-than-perfect things I listed, we enjoyed our stay.
4 nachten verbleven in maart 2024
Reactie van Teaonui Brothers op 8 apr 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Has beautiful views, access to the beach and plenty activities to do.
6 nachten verbleven in maart 2024
Reactie van Teaonui Brothers op 17 mrt 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

6/10 – Redelijk

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The pool was under renovation and closed, which wasn’t disclosed when booking. The resort did offer a daily credit towards hotel amenities as well as a half day trip out to another island for the inconvenience of no pool. The beach was wonderful. The food was ok. No working ice machine for the garden bungalows. Moorea is incredible, though, and we would stay again. (But would check to make sure the pool was open!)
3 nachten verbleven in maart 2024
Reactie van Teaonui Brothers op 17 mrt 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.Thank you for your feedback.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon

8/10 – Goed

Heather, Huntington beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful one of a kind snorkeling, canoeing, and paddle boarding in a private bay. Sharks come out at night with lights to see them. Infuriate the resort was under construction to see the rest. Limited dining choices.
1 nacht verbleven in maart 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear M.HeatherThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

David

1 nacht verbleven in maart 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear M.DavidThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

RICHARD, Henderson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful room #85 well kept daily
3 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear Mr. RichardThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

2/10 – Ontzettend slecht

Scarlett

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear M.ScarlettThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

paul

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The water and views were spectacular However at 1000 night the deck and walkways should not look so tattered. The ice machine was broken for the whole week. No english tv chanels to watch at night The staff were fantastoc
7 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assistant Front-Office Manager op 9 mrt 2024
Greetings from sunny Moorea,Dear M.PaulThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well. be sure your coment wil be share to the service concern.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Timothy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is amazing. Everybody should do this. You will not miss out on everything and everybody. It was a trip of a lifetime.
10 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assistant Front-Office Manager op 9 mrt 2024
Greetings from sunny Moorea,Dear M.TimothyThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Alexandre

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing place and amazing staff
3 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear Mr.AlexandreThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

Micheline

5 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear Ms MichelineThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Emiliyan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Salutations ensoleillée de Moorea,Cher EmiliyanMerci d'avoir choisi Hilton Moorea Lagoon Resort & Spa pendant votre séjour en Polynésie française.Nous sommes heureux d'apprendre que votre séjour s'est bien passé.Nous espérons avoir la chance de vous accueillir lors d’un prochain séjour dans notre petit Paradis.Prenez soin de vous et à bientôt.Maururu roa.

10/10 – Uitstekend

Stephen Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I did not like that Expedia did not warn me that the pool would be under construction during our stay. It was a very unpleasant surprise upon arrival.
4 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 11 apr 2024
Greetings from sunny Moorea,Dear M.Stephen LeeThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Don

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Water clarity and snorkeling was outstanding directly off our bungalow. At night we could feed black tipped reef sharks fresh fish - right off our balcony. 😎😎
3 nachten verbleven in februari 2024
Reactie van Daniel Maruhi -Assistant Front-Office Manager op 9 mrt 2024
Greetings from sunny Mo'orea,Dear M.DonThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

Jeff

Positief: Netheid, personeel en service en comfort kamer
Great start to our trip
We had an OWB and the room is what made it for us. The snorkeling around the room was amazing. We saw sharks and rays daily along with dozens of fish. We took advantage of the paddle boards and kayaks and snorkeling equipment daily. We even rented a car directly from the hotel one day and drove around the island. They gave us ideas on what to stop and see and it was seamless. The pool was under renovation so the property felt a little small, but there weren’t many people so we didn’t feel crowded at all. The Creperie was 10/10 the food was great and the evening fish entertainment was even better. We tried to eat at the other restaurant one evening but there was a little class fusion and language barrier on what menus were available, so we ended up ordering room service, which was great. We did have a huge cockroach in our room one night which added a little excitement, but we were able to capture it and put it outside and didn’t have an issue after that. Overall a great start to our trip and would definitely stay here again.
6 nachten verbleven in januari 2024
Reactie van Teaonui Brothers op 4 feb 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

10/10 – Uitstekend

Kevork, La Crescenta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spectacular nature. Limited menu.
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Venise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff, beautiful property. Our room was clean. Phone didnt work but we enjoyed all the amenities
2 nachten verbleven in januari 2024
Reactie van Teaonui Brothers op 30 jan 2024
Greetings from sunny Mo'orea,Dear Venise,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

10/10 – Uitstekend

amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfection is what comes to my mind. The hotel is absolutely amazing! We stayed at an Overwater Bungalow. The staff are phenomenal and it sets this place apart just because of the excellent service of the staff that goes above and beyond. We were there for our 28th wedding anniversary and they truly made it special. I asked if I could order a head hei and they made it happen in a few hours! There is an ongoing construction of the swimming pool but that did not bother me at all. But because of this, they gave us a complimentary boat ride and free lunch to a private beach. Our stay was totally beyond what I imagined it to be. Can’t go wrong choosing Hilton Moorea.
1 nacht verbleven in januari 2024
Reactie van Teaonui Brothers op 29 jan 2024
Greetings from sunny Mo'orea,Dear Amy,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Ann, Carlsbad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at this property was amazing. The over water bungalow had its own swimming dock and ladder into the bay. The service was incredible, every staff member made us feel like the most important guest, each time we interacted with them. Tours can be book through the resort, we did the ATV tour and it stared right outside the reception building and it was one of the most interesting tours we have ever taken. The staff will assist guests with arranging transportation and dining reservations to outside restaurants. My wife and I were very pleased with the experience and service. In our opinion the Morrea Hilton has set a very high standard for service excellence.
7 nachten verbleven in januari 2024
Reactie van Teaonui Brothers op 29 jan 2024
Greetings from sunny Mo'orea,Dear Ann,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.

10/10 – Uitstekend

Dwight

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Daniel Maruhi -Assistant Front-Office Manager op 9 mrt 2024
Greetings from sunny Mo'orea,Dear M.DwightThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

Justin, San Diego

3 nachten verbleven in januari 2024

4/10 – Matig

dorothy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property is very small, with minimal activities area. The staff wasn’t too helpful, often gave wrong information. Food options were only two, some nights only one. None of the dining options offered an air-conditioned room. The Christmas and New Year's buffet food was average, and the show was pretty good. The dining room was so hot, we were sweaty and completely wet, it wasn’t enjoyable. Room conditions were old and dirty, and ants and roaches were often seen. One good thing is mini bar in the room was free. Lack of service in the activity area often had to wait for a while to get your towels exchanged. I wouldn’t recommend this place to anyone, especially if this is your first time in Tahiti. It will ruin all the great impressions of the island. This is our 8th trip to Tahiti, and this is the worst.
12 nachten verbleven in december 2023
Reactie van Teaonui Brothers op 8 jan 2024
Greetings from sunny Mo'orea,Dear guest,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.

10/10 – Uitstekend

Justin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accommodations were quite spacious. Staff very friendly and helpful. Premises clean and safe. Snorkeling was fantastic. Would highly recommend!
2 nachten verbleven in december 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 30 dec 2023
Greetings from sunny Moorea,Dear M.JustinThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Best regards

10/10 – Uitstekend

Jennifer

1 nacht verbleven in december 2023

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Go to Moorea, book the over water bungalow!
Perfect place to relax and unwind. Moorea is beautiful and this resort highlights the best of the island. The beach, the lagoon, the snorkeling, the food and tropical drinks.
Resort beach
Bungalows
Lagoon
7 nachten verbleven in december 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 30 dec 2023
Greetings from sunny Moorea,Dear Ms.MarinaThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

Malyssa

4 nachten verbleven in december 2023

10/10 – Uitstekend

TUANMINH, Westminster

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 30 dec 2023
Greetings from sunny Moorea,Dear M.TuanminhThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Maururu roa

2/10 – Ontzettend slecht

Ali

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tired property needs a face lift , management need paying lot more attention to bug control in the bungalows.
3 nachten verbleven in november 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 30 dec 2023
Greetings from sunny Moorea,Dear M.AliThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Best regards

6/10 – Redelijk

Molly

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Lovely, terrific staff, very poorly maintained
The service and staff were spectacular. The people working there are kind attentive fun and very helpful. My disappointment is because it is not well maintained and I blame Hilton for that not the workers. The pool was only half full during my stay. There are chunks of concrete out of the bottom of the pool, the stones on the pool deck are cracked broken or completely missing. While the rooms are beautiful, the light switches are old and scratched, the shower wand sends daggers of water at you, the bottom steps into the ocean are covered in algae. The deck is missing screws and bounces up and down when stand in one side or the other. The boardwalk to the bungalows is rickety, missing pieces of wood, screws are loose so planks are uneven and easy to trip on. For what I am paying I expect these little details to be attended to. I stayed at the Hilton in Tahiti for 1/3 the price and the amount of maintenance there is much more visible both in how the facilities look and the workers who do the work. Hilton needs to invest in the employees to maintain the property better. I came with a friend and we thought we’d be surrounded by Honeymooners. While there were some, we were surrounded by many small children instead. It’s us a very family friendly resort.
2 nachten verbleven in november 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 30 dec 2023
Greetings from sunny Moorea,Dear M.MollyThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Best regards

10/10 – Uitstekend

andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hilton Moorea was absolute paradise! Food and staff were great!
3 nachten verbleven in oktober 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 27 okt 2023
Greetings from sunny Moorea,Dear M.AndrewThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property with an aquarium all around you. Plenty of fish to see! If you eat at the crepe restaurant then you will see sharks. Stay in an overwater bungalow. You won’t be disappointed.
4 nachten verbleven in oktober 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 27 okt 2023
Greetings from sunny Moorea,Dear M.DianeThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

4/10 – Matig

Leah

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This property does not deserve a 5-star rating. We stayed in an over-water bungalow, which was great! The coral reef was beautiful, and we enjoyed the snorkelling. The staff was not overly friendly, and if there was one word to use to describe our trip, it was inconsistent!! The first night, we were encouraged to do the buffet dinner; it was HORRIBLE. Over $200 per person. The oysters made my husband sick, the food that was available was overcooked, didn't have any name plates, and the only thing I ate was cucumber slices and olives. We waited 45 minutes each night to order drinks and food, yet there was staff everywhere. Sometimes the table bread was warm, sometimes it was cold, and others it was rock hard. The second night I ordered the " Italian pasta". It looked like a clump of 50-cent noodles covered in a can or watery tomato sauce. I sent that back after looking at it for 15 minutes because our server didn't come back to check on us. I flagged someone else down and ordered what I thought would be a safe option.... Greek salad. I was served a plate of lettuce soaked in olive oil and feta cheese. No olives, cucumber, tomatoes, or peppers. We ended up eating outside of the resort for the rest of the trip. We were told that the mini fridge would be replaced every morning free of charge. We didnt't drink anything out of the fridge until our 4th night when my husband had 2 beers. I called the desk to see about getting a 3rd one and they said no, the service was done.
6 nachten verbleven in september 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 20 okt 2023
Greetings from sunny Moorea,Dear M.LeahThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.Your Feed-back is very important for us , so thats why your guest coment iwas exposed to our general managment.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
well done Hilton!
my stay was absolutely extraordinary with hubby, highly recommended the overwater bungalow, and you just can swim/walk (shallow water) to see the fish and coral with crystal clear water in this very quiet place! check-in is smooth, food are good with nice vibes
2 nachten verbleven in oktober 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 20 okt 2023
Greetings from sunny Moorea,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Katharine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here with my husband for 2 nights in an overwater bungalow, and I really loved this property! The staff was so nice and friendly, it was great striking up conversations with them them. The food was good, I wouldn’t say it was the best I’ve ever had but I wouldn’t call it bad by any means. There was a café about a five minute walk off the property that we would go to for lunch, so that was a nice change. Really beautiful lagoon and I loved taking the paddle boards out. The beach was a little small, so I’m glad we had the overwater bungalow for swimming. I would definitely recommend and stay here again.
2 nachten verbleven in oktober 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 20 okt 2023
Greetings from sunny Moorea,Dear Ms KatharineThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa

10/10 – Uitstekend

Lorelay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water access from water bungalow.
1 nacht verbleven in oktober 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 13 okt 2023
Iaorana, Dear M.LorelayThank you for your feed backBest regard

8/10 – Goed

Keo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay here, however, I dropped a star because I paid for the pandaromic room but my room was looking out to sea and not a pandaromic view and I still got charged for the same price as a ocean view.
2 nachten verbleven in september 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 12 okt 2023
Greetings from sunny Moorea,Dear M. Keo,Thank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are sorry to hear that your stay did not live up to your expectations.We hope to have the chance to welcome you on a future stay in our little Paradise and to make sure that everything goes well this time.Take care of yourself and see you soon.Maururu roa

8/10 – Goed

Donna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wouldn't hesitate to book again
We were in a king premium overwater bungalow, which was spacious and comfortable. We were right next to the observation dock at the end of the pontoon, which meant people were there every morning for sunset/sunrise, doing yoga during day, etc. and it wasnt a problem, just couldnt leave windows free to enjoy the view. Outdoor patio and swim deck made lagoon access easy...snorkeling off our bungalow was amazing. We arrived at 8 AM and were able to enjoy water sports and amenities until our room was ready, and there was a complimentary bottle of champagne and macarons waiting for us. Front desk, food servers, and all the staff were great. Pierre at the pool/sports desk was especially wonderful with recommendations and island knowledge. For early arrivers like us, they provide snack on your arrival, but dont let you access the full free breakfast, which honestly seemed great that morning until next morning at breakfast we wondered why we couldn't have just accessed the main breakfast, which was not overrun. Food wise, breakfast was a huge variety and very good, lunch restaurant was also good (loved the chicken fafa) and we only ate dinner on property once. Would recommend if you want easy access to good snorkeling. Not really anywhere to walk beyond property.
4 nachten verbleven in september 2023
Reactie van Daniel Maruhi -Assitant Front-Office Manager op 12 okt 2023
Greetings from sunny Moorea,Dear Ms DonnaThank you for having chosen Hilton Moorea Lagoon Resort & Spa during your stay in French Polynesia.We are happy to hear that your stay went well.We hope to have the chance to welcome you next time in our little Paradise.Take care of yourself and see you soon.Maururu roa