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Beoordelingen van Baymont by Wyndham Morganton

2.5 out of 5
Baymont by Wyndham Morganton
2402 S Sterling St, Morganton, NC

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 11 van 36 beoordelingen" "
Gastenscore: 8 - Goed. 10 van 36 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 36 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 36 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 36 beoordelingen" "

7,2/10

Netheid

7,0/10

Personeel en service

5,2/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Alex

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Access point is confusing
1 nacht verbleven in mei 2024

4/10 – Matig

Sandra

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the housekeeping. Had to go to the office everyday to get towels and other essentials. No elevator and the staff wasn't friendly at all. Will not stay there again.
4 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Sandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 – Uitstekend

Jennifer

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant place to stay and.will.worl with you
6 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Jennifer,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 – Goed

Tyler

Positief: Netheid, personeel en service
The gentleman working the front desk for the evening shift was very helpful.
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Tyler,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 – Goed

Thomas Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and safe
3 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Thomas,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 – Goed

Laura

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
So dirty we decided to take a shower at a truck stop! No toilet paper or tissues in box when we checked in. Bed was ok.
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Dear Laura,We loved having you stay with us at Baymont by Wyndham Morganton. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 – Redelijk

Lisa, West Blocton

At check-in, I was charged a three dollar per night fee. They didn’t know what the fee was for, but I was yet charged for it. I also was charged a deposit. Hopefully, I will see where I get that back on my credit card. The best thing about the free breakfast was the free coffee.
2 nachten verbleven in mei 2024
Reactie van General Manager op 11 mei 2024
Dear Lisa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 – Redelijk

Jessica

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude staff
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Jessica,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 – Redelijk

Benton

2 nachten verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Benton,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Cleaner than the super 8
2 nachten verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Jessica,We are delighted that you decided to stay with us at Baymont by Wyndham Morganton during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s good
5 nachten verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Jessica,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 – Goed

Brenda

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Brenda,We loved having you stay with us at Baymont by Wyndham Morganton. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 – Goed

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was easy and quick. The room was nice and clean. “Free breakfast” is a laugh more like a snack. Muffins and coffee.
1 nacht verbleven in april 2024
Reactie van General Manager op 27 apr 2024
Dear Janet,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 – Ontzettend slecht

Trenton

2 nachten verbleven in april 2024
Reactie van General Manager op 12 mei 2024
Dear Trenton,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 – Matig

Benny

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Actually a motel 8, 40 oz beer bottle on sidewalk in front of our door when we arrived. Breakfast was the sparcest I have seen, your choice of 2 cereals,. and coffee but no cream.
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Benny,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 – Goed

Michael, Hope Mills

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints here.
1 nacht verbleven in april 2024
Reactie van General Manager op 13 apr 2024
Dear Michael,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 – Redelijk

Christopher

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Christopher,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 – Goed

Cynthia, Mitchells

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I chose this hotel because it is "pet friendly" and it is. The room was good, but the grounds almost zero grass. It is just concrete and parking areas. It looks like 2 pools were filled in, one covered with a raised parking area and the other had a little grass and some bushes but nothing really attractive for kids or animals. I will say the parking lot was lit like daylight. The rooms are updated and have large tv's. The staff was friendly as well. But they really need to work on the outside to make it at least attractive. Right now it gives the appearance of being run down even if the rooms themselves are not.
2 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Cynthia,We loved having you stay with us at Baymont by Wyndham Morganton. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 – Matig

Crystal

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I went to use the bathroom in the room. The toilet seat had dry pee on it. Then after I used the toilet. It wouldn't flush. I called down to the office to tell them. They said they would get a maintenance person to fix it. No one ever came. There was dead bugs on the floor. Very disappointed.
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Crystal,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 – Redelijk

Rita

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have a mixed review for this property. The room was clean and comfortable. However, there was no shampoo, no conditioner, no soap, and no bath towels in the room. Nor was there a plug for the tub. Breakfast was terrible. There was VERY little on offer ... some cereal, a few mini muffins and juice and coffee. There was no bread of any kind. That does not come close to even a continental breakfast. What deserves real praise was the desk person, Miguel, who was quick and efficient at providing us with all our missing items. Note to owner/ management .... I hope you know how lucky you are to have MIGUEL. The desk person in the morning was nothing like that.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Rita,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 – Uitstekend

William

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For a low end hotel, I really liked this Baymont. It was clean. Staff was friendly and accommodating. Breakfast was light and you have to hit it early, but I had enough. My late sleeping companions did not. The cheese eggs were a nice surprise. Could have used some toast. I will stay here again when I drive through.
1 nacht verbleven in februari 2024
Reactie van General Manager op 2 mrt 2024
Dear William,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 – Goed

Julie

Negatief: Staat van de accommodatie en faciliteiten
I didn’t like that it was listed for $17 a night and then it ended up being $62. That doesn’t seem right to me
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 feb 2024
Dear Julie,We loved having you stay with us at Baymont by Wyndham Morganton. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 – Redelijk

Lynne

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Won’t go back
The man who check me in was very polite, friendly and helpful. But when I went to check out in the am, I told the one who was there that you had to flush toilet several times before toilet paper would go down and after I took a shower there was dirt/mud on the tub. Even showed a pic. He didn’t care! Also, you offered a breakfast, I was told omelettes. It was cold cereal and bite size muffins.
Apparently, there’s unseen dirt until you add water and can make it mud
1 nacht verbleven in januari 2024
Reactie van General Manager op 4 feb 2024
Dear Lynne,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Yvette D

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very accommodating and addressed all of my concerns.
2 nachten verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Yvette,It was great to have you staying with us at Baymont by Wyndham Morganton and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 – Uitstekend

Yahya

1 nacht verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Yahya,It was great to have you staying with us at Baymont by Wyndham Morganton and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 – Ontzettend slecht

Robert

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pass on this one.
This place was rough. There's a huge lifted spot in the main parking area where it looks as if hundreds of cars have had their undersides collapsed by driving off of it. Second, there were ants in our room. Fortunately, we were just there to sleep. Lastly, I asked for an extra blanket for my elderly father and the attendant said "we don't have extra blankets. I'd have to take one from another room and I'm not doing that." what kind of hotel doesn't have extra blankets? Don't recommend and would not stay again.
2 nachten verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Robert,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager