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Beoordelingen van Holiday Inn Morgantown - University Area, an IHG Hotel

3 out of 5
Holiday Inn Morgantown - University Area, an IHG Hotel
1188 Pineview Dr, Morgantown, WV

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 527 van 790 beoordelingen" "
Gastenscore: 8 - Goed. 197 van 790 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 790 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 790 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 790 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a great place to stay when visiting our Mountaineer.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dawn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is great and no awful overuse of flowery room fragrance.
1 nacht verbleven in april 2024
Reactie van T Merritt op 22 apr 2024
We appreciate your business. Thank you for taking the time to rank your experience with us.

8/10 – Goed

Antia

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van T Merritt op 19 apr 2024
We appreciate your business and do hope to see you again soon.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean bar was amazing
1 nacht verbleven in april 2024
Reactie van T Merritt op 19 apr 2024
We are happy to hear that you enjoyed the bar and do hope to see you again.

10/10 – Uitstekend

Tracy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Closed to the Hospital and right beside a nice restaurant called Smokin
1 nacht verbleven in maart 2024
Reactie van T Merritt op 9 apr 2024
We are very pleased that you like the SmokinJ's Rib and Brewhouse that is connected to the hotel. We will be sure and pass on your feedback. We are glad the location was convenient for you as well. Hope to see you again.

8/10 – Goed

Chris

1 nacht verbleven in april 2024
Reactie van T Merritt op 29 apr 2024
Thank you for your ranking. Hope to see you again.

8/10 – Goed

Katherine

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The hotels rooms were clean, I was happy with the restaurant and the discount provided to guests that were staying at the hotel. I always love the coffee that is offered all day. The lobby area was very cluttered with papers, and other items it looked very messy.
2 nachten verbleven in maart 2024
Reactie van T Merritt op 2 apr 2024
We appreciate you taking the time to let us know your comments on your recent stay. We will be sure and let the staff know to clean up the lobby if nobody is using the items left behind.

2/10 – Ontzettend slecht

Nicole

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van T Merritt op 26 mrt 2024
Our apologies for not meeting your expectations. We do hope to see you again in the future.

10/10 – Uitstekend

Richard J

1 nacht verbleven in maart 2024
Reactie van T Merritt op 9 apr 2024
We appreciate your business and do hope that you come back to Morgantown again to stay with us.

8/10 – Goed

Dwayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice stay
1 nacht verbleven in maart 2024
Reactie van T Merritt op 15 mrt 2024
We appreciate you taking time out of your busy schedule to let us know that you had a nice stay. We do hope that if you are ever back in Morgantown WV in need of a hotel stay that we see you again.

10/10 – Uitstekend

jennifer

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good breakfast
1 nacht verbleven in maart 2024
Reactie van T Merritt op 13 mrt 2024
We are excited to hear that you had a good breakfast at our on site restaurant Smokin J's Rib and Brewhouse. We do hope to see you again if in the area.

10/10 – Uitstekend

Amanda

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Friendly staff also brought a crib up for our baby with a baby blanket I thought that was nice.
1 nacht verbleven in februari 2024
Reactie van T Merritt op 29 feb 2024
We are very pleased to hear that you had enjoyable stay and do hope to see you again.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van T Merritt op 26 feb 2024
We are very pleased that you had an enjoyable stay and hope to see you again soon.

6/10 – Redelijk

Elise

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van T Merritt op 19 feb 2024
We appreciate you taking the time to score us. Hope to see you again very soon.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room. Spacious
1 nacht verbleven in januari 2024
Reactie van T Merritt op 6 feb 2024
We appreciate you taking the time to let us know how your stay went. We do hope to see you again soon.

10/10 – Uitstekend

Todd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front staff workers were helpful and kind. Made sure we had everything we needed for our stay. Gave U.S. recommendations for dinner as well.
1 nacht verbleven in januari 2024
Reactie van T Merritt op 31 jan 2024
We appreciate your business and are happy to hear that you had an enjoyable stay. We do hope to see you again soon.

8/10 – Goed

JEFFREY

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van T Merritt op 29 jan 2024
We are pleased to see that you had an enjoyable stay and cannot wait for you to return.

10/10 – Uitstekend

Bernie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van T Merritt op 25 jan 2024
Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay. We hope to welcome you back soon for another fantastic experience.

8/10 – Goed

Carrie, Toronto

1 nacht verbleven in januari 2024
Reactie van T Merritt op 22 jan 2024
Thank you so much for taking the time to share your feedback with us! We truly appreciate your choice to stay with us and are delighted to hear that you had a positive experience overall.We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay.

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van T Merritt op 22 jan 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your stay with us, and we truly appreciate your rating of 8 out of 10.

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Brief Stay
Everything was fine but there was no game shuttle due to staff call-ins.
1 nacht verbleven in december 2023
Reactie van T Merritt op 4 jan 2024
Our apologies for the lack of staff to run the shuttle. We do our best to keep staffed up for special events.

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van T Merritt op 4 jan 2024
Thank you for taking the time to rank your stay with us. We do hope you stay again soon.

10/10 – Uitstekend

Lauren

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tammy op 21 dec 2023
We appreciate your ranking hope to see you again soon.

6/10 – Redelijk

Dan

Reisde met familie
2 nachten verbleven in december 2023
Reactie van T Merritt op 21 dec 2023
See you soon.

8/10 – Goed

Lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Excellent: the most comfortable bed I have ever slept on in a hotel. Amazing! It was a California King which I liked. Plenty of pillows. The Good: Shower was beautiful, plentiful hot water, just Ok pressure. The shower head was very high on the wall. Good for tall people. The awful: Breakfast. Even though it was included in my room rate, it was incredibly disappointing. Dirty silverware, long delay in getting seated and getting coffee, (then no spoon to stir coffee!), meal was not prepared fresh, but certainly came from warming pans in kitchen. (Extra charge for fried eggs!) Only white bread for toast option and when offered a bagel, it came cold and without butter or jelly. Scrambled eggs were lukewarm, sausage was clearly precooked and light gray, hash browns were deep fried then left to sit. The bacon was the only redeeming part of the meal. Would be livid if I paid the menu price of $15! The unacceptable: only Coffee Mate for coffee in lobby. To this coffee drinker, that is a travesty. Powdered creamer in the room. Awful. All in all, I would stay here, for that heavenly bed! Pro tip: Do not pay extra to include breakfast. There are plenty of great places to eat in Morgantown. There are also great local and national chain places for great coffee.
3 nachten verbleven in december 2023
Reactie van Tammy op 21 dec 2023
Thank you for sharing your experience and we will be sure and pass your concerns onto the restaurant management team. We hope you stay again in our comfortable room.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was very good except the service at Smoking J’s. It was very slow and the bartender seemed to be more worried about the boys sitting there than us.
2 nachten verbleven in december 2023
Reactie van Tammy op 21 dec 2023
Thank you for taking the time to let us know about your stay. We hope to see you again.

10/10 – Uitstekend

Resa

2 nachten verbleven in december 2023
Reactie van Tammy op 21 dec 2023
We appreciate your support.

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in december 2023
Reactie van T Merritt op 8 dec 2023
We are glad you found our your stay great and hope you come for another visit.

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was great, lobby just fine, bar restaurant has some issues. They were out of some basic things (no cheddar cheese, menu shows and described link sausage and they served patty’s, cranberry function did not work on the beverage dispenser).
1 nacht verbleven in december 2023
Reactie van T Merritt op 5 dec 2023
Thank you for taking the time to let us know how your stay went. We will be sure and pass comments on to the restaurant management and owners. We do hope to see you again soon.

6/10 – Redelijk

Sherri

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Bathroom did not have exhaust and it was horrible. Everything was soaked from moisture after showering.
1 nacht verbleven in september 2023
Reactie van T Merritt op 5 dec 2023
We appreciate you letting us know. We will be sure and have maintenance take a look at that exhaust fan.

10/10 – Uitstekend

Carl

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a clean and comfortable place to stay. Plenty of options when it comes to eating.
1 nacht verbleven in november 2023
Reactie van T Merritt op 5 dec 2023
Thank you for your review and we do hope to see you again.

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very claim place in a safe area and the staff was wonderful.
2 nachten verbleven in november 2023
Reactie van Tammy op 28 nov 2023
We are very pleased to hear that you enjoyed your stay with us. We do hope to see you again soon.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. I go to Morgantown on a regular basis. First time at this one. I would book again.
4 nachten verbleven in november 2023
Reactie van Tammy op 28 nov 2023
We cannot wait for you to book your next stay in Morgantown with us. See you soon.

10/10 – Uitstekend

ronald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Tammy op 28 nov 2023
We appreciate your support and hope to see you again.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van T Merritt op 8 nov 2023
We appreciate you taking the time to rank your stay with us. We do hope to see you again very soon.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is probably the cleanest hotel I’ve stayed at. The staff at the desk were helpful, knowledgeable and friendly.
3 nachten verbleven in oktober 2023
Reactie van T Merritt op 8 nov 2023
We are very pleased you found our location the cleanest that you have stayed in and that the staff was very helpful. We hope to see you again soon.

10/10 – Uitstekend

Terry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van T Merritt op 8 nov 2023
Thank you for your feedback. It looks like you had a good stay while with us and we hope to see you again.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice updated room, clean and comfortable! I’m not easily impressed and I have to say this is where I’ll stay anytime I’m visiting my WVU daughter
2 nachten verbleven in oktober 2023
Reactie van Tammy M op 23 okt 2023
We appreciate your feedback and are very pleased to that you found your home while visiting your daughter. Call us directly for a Parents Club/Mountaineer Deal.

10/10 – Uitstekend

Jody

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
Place was clean, staff very friendly.
2 nachten verbleven in oktober 2023
Reactie van Tammy M op 23 okt 2023
Thank you for your review we appreciate you taking the time. We do hope to see you again very soon.

10/10 – Uitstekend

Toby

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Parking lot is full often. Less than a mile to the hospital.
3 nachten verbleven in oktober 2023
Reactie van Tammy M op 20 okt 2023
We appreciate your feedback and are pleased that you enjoy the location and the area. Hope to see you again soon.

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Tammy M op 20 okt 2023
Thank you for your ranking and we hope you visit us again.

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Tammy M op 12 okt 2023
We appreciate your ranking and hope to see you again very soon.

8/10 – Goed

Charlotte

Reisde met familie
Staff was very helpful
2 nachten verbleven in oktober 2023
Reactie van T Merritt op 4 okt 2023
We are happy to hear the staff was very helpful during your stay. Come see us again soon.

10/10 – Uitstekend

Maureen

2 nachten verbleven in september 2023
Reactie van Tammy M op 3 okt 2023
We appreciate your high score. Hope you visit again soon.

10/10 – Uitstekend

Vincent J

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a huge advantage to have access to the area shuttle whenever we needed it. The Holiday Inn area shuttle allowed us to be driven to and picked up at Mon Health whenever we needed it. Since I needed surgery, I never had to worry about driving because of the shuttle. The shuttle is free, so it also saves on the high cost of taxis. It truly sets this hotel apart from other similar hotels in the area. It was the main reason I chose this hotel.
3 nachten verbleven in september 2023
Reactie van Tammy M op 3 okt 2023
We are so excited to hear that even though you were having surgery we were able to make your stay bright. We are pleased that our shuttle was a big convivence for you and hope that if you need to stay in the future we will see you here again.

2/10 – Ontzettend slecht

Heith

1 nacht verbleven in september 2023
Reactie van Tammy M op 20 okt 2023
Hope your next visit is better.

10/10 – Uitstekend

Guy

Zakenreiziger, Reisde met partner
Everyone was fantastic and did everything to accommodate us. Water pressure in shower was real low though. Other then that we found everything we needed and our room was very clean.
1 nacht verbleven in september 2023
Reactie van Tammy M op 25 sep 2023
We appreciate your feedback and are glad that you enjoyed your stay with us. We hope to see you again in the near future.

8/10 – Goed

Robert

2 nachten verbleven in september 2023
Reactie van Tammy M op 12 okt 2023
Thank you for taking the time to rank your stay with us. Hope you come again.

6/10 – Redelijk

Bassem

Positief: Netheid
Breakfast was slow to serve, lacked quality.
1 nacht verbleven in september 2023
Reactie van Tammy M op 25 sep 2023
We will pass your comments on to the restaurant management team. We do hope you come back for another visit.

10/10 – Uitstekend

Jennifer

1 nacht verbleven in september 2023
Reactie van Tammy M op 12 okt 2023
We are happy you took the time to rank your visit. We do hope that your travels bring you back our way again.