Superior suite, 1 queensize bed, uitzicht op zee | Kameruitzicht

Beoordelingen van Golden Tulip Grande Comore Moroni

4 out of 5

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 20 van 61 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 61 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 61 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 61 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 61 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Noriya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel exceptionnel personnel accueillant surtout le bar Kampai le responsable du bar est hyper accueil vous met à l’aise. Les femmes de ménages agréable. Milles merci pour votre accueil.
1 nacht verbleven in januari 2024
Reactie van The Team op 24 feb 2024
Cher NoriyaMerci de vos commentaires élogieux sur notre hôtel et nous ne manquerons pas de les partager avec cette belle équipe qui est au service de nos clientsAu plaisir de vous accueillir une prochaine fois

10/10 – Uitstekend

Shane, Denver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Golden Tulip Grande Comore Moroni op 6 jan 2024
Dear Mr Shane,Many thanks for your notation, we are happy to know that you appreciated your stay.Best regards

6/10 – Redelijk

Mart

Reisde met partner
Positief: Personeel en service, voorzieningen
The stay was generally nice because of the beach but room too expensive for what it offers . No fridge in the standard room. Too many houseflies on the food at breakfast.
3 nachten verbleven in november 2023
Reactie van Golden Tulip Grande Comore Moroni op 11 dec 2023
Dear Mr Mart,In fact we do not provide fridge in standard room but we can give on request. Please acceopt our sincere apologize if you didn't get it. We advise you to book the superior room for your next stay. Hoping that you will give us another chance and stay in our hotel when you will visit our Island.Best regards

10/10 – Uitstekend

Paul, San Diego

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This oceanfront hotel is probably the best hotel on this island!
1 nacht verbleven in november 2023
Reactie van Golden Tulip Grande Comore Moroni op 20 nov 2023
Dear Mr Paul,Thanks you again for visiting us and for the good feedback given. We are very happy to know that you appreciated your stay. We hope that you had a nice travel back.See you soonBest reagards

8/10 – Goed

KOUAME Daniel

Positief: Netheid, personeel en service
Le menu du restaurant n'est pas varié. Il n'y a pas d'interrupteur de lumière au chevet du lit. Pas de porte savon dans la douche. La réception des chaînes de Télévision n'est pas bonne sauf quelques unes.
14 nachten verbleven in oktober 2023
Reactie van Golden Tulip Grande Comore Moroni op 7 nov 2023
Bonjour M. KOUAME,Nous vous remercions pour toutes ses remarques constructives. Nous ne manquerons pas de partager cela avec les responsables de services concernés afin d'apporter des mesures correctives.Au plaisir de vous accueillir prochainement.Bien cordialement

2/10 – Ontzettend slecht

Mourad

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2023
Reactie van Golden Tulip Grande Comore Moroni op 7 nov 2023
Bonjour M. MOURAD,Nous avons bien compris que nous n'avons pas été à la hauteur de vos espérances suite à cette note. Nous aurions aimé avoir plus de précisions sur votre séjour. Nous vous présentons nos sincères excuses pour les désagrément que vous avez pu rencontrer. Au plaisir de vous revoir.

6/10 – Redelijk

Youri

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel needs a serious refurbishment especially in baghroom. No mini-fridge, no bed-side lamp. Can't turn off lights from bed - need to go to entrance
1 nacht verbleven in september 2023
Reactie van Golden Tulip Grande Comore Moroni op 28 sep 2023
Dear Mr Youri,Please accept our apologize, if you feel not confortable. We will do our best to improve our hotel day by day. We took into account your remarks and we will work on it.He hope that you had a nice travel back.Best regards

8/10 – Goed

Burnadette

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Comoros need to clean up their garbage!
1 nacht verbleven in september 2023
Reactie van Golden Tulip Grande Comore Moroni op 28 sep 2023
Dear Mme Bernadette,Many thanks for your comment.We are doing our best to make sure that our hotel is clean, we hope that you feel it. We appriciate your 4 stars notation, it is a proof that you enjoy you stay.So see you soon, we will be pleased to welcome you again.Best regards

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stuff was so friendly and nice view I recommend the hotel it’s from the best in Comoros
3 nachten verbleven in september 2023
Reactie van Golden Tulip Grande Comore Moroni op 17 sep 2023
Dear Mr Ahmed,Thank you for this adorable comment.Happy to serve you.Hope to see you back soon

8/10 – Goed

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice beach, empty pool.
1 nacht verbleven in mei 2023
Reactie van Golden Tulip Grande Comore Moroni op 30 mei 2023
Dear Mr Joseph,Many thanks for your comment and for the good notation.Unfortunatly swiming pool was under maintenance but now its working. Hope that you will visit us again.Looking forward to welcome you again.Best regards

10/10 – Uitstekend

richard

2 nachten verbleven in mei 2023
Reactie van Golden Tulip Grande Comore Moroni op 5 jun 2023
Bonjour M. Richard,Nous vous remercions de votre note. Nous sommes ravie que vous ayez passé un agréable séjour. Au plaisir de vous accueillir.Bien cordialament

4/10 – Matig

eva

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Non
Hôtel dégoûtant, ménage mal fait, fourmis et autres insectes dans la chambre. Oreillers très sales sans aucune taie d'oreiller. Seul bon point, l'amabilité du réceptionniste et du Petit Chef, très efficace ;)
2 nachten verbleven in april 2023
Reactie van Golden Tulip Grande Comore Moroni op 2 mei 2023
Bonjour Mme Eva,Merci d'avoir commenté votre séjour. Nous sommes déçu que vous n'ayez pas apprécié la qualité de la chambre à cause du ménage, nous sommes désolé. Nous ne manquerons pas de souligner cela au département concerné afin de palier à ce manquement. Veuillez accepté nos sincères excuses. Nous espérons que vous nous donnerez une autre chance de vous prouver notre professionnalisme. Comme vous le savez nos équipes resterons au petits soins. Au plaisir de vous recevoir pour un meilleur séjour avec nous.Bien cordialement

2/10 – Ontzettend slecht

Teet

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023
Reactie van Golden Tulip Grande Comore Moroni op 13 apr 2023
Dear Mr Teet,We are very sorry that you didn't appreciate your stay. Unfortunatly we do not have much information about your stay but we apologize for all inconvenient you may had. We hope you will give us another chance to proove our professionalism. Best regards

10/10 – Uitstekend

ABDELFATTA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour agréable dans un cadre agréable et avec un personnel agréable
5 nachten verbleven in maart 2023
Reactie van Golden Tulip Grande Comore Moroni op 24 mrt 2023
Bonjour M. ABDELFATTA,Nous vous remercions pour ce message et cette excellente note. Nous sommes ravie que vous ayez apprécié votre séjour.Bien cordialement

6/10 – Redelijk

Pierre

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Besoin de renovation
1 nacht verbleven in maart 2023
Reactie van Golden Tulip Grande Comore Moroni op 24 mrt 2023
Bonjour M.Pierre,Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous avons bien pris en compte votre commentaire qui sera partagé au service concerné. Nous espérons que votre voyage de retour s'est bien passé. Bien cordialement

6/10 – Redelijk

Marie

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Too old amenities and not clean but nice location
The whole hotel is not worth the price we are paying for it since it looks like the basic infrastructures have not been renovated since more than 3 decades. Plummery is outdated, same for toilets, beds, furniture from dining room. The hotel was as not clean as we could expect from this range of hotel in other country (mosquitos, lizards in the room)... I was not provided a towel on a daily basis. There is a general impression of the whole thing of being neglected. But the place and the view is superb, beach is nice... until the time you see a care tyre with all the metallic part appearing with a wave to hurt you... but superb view and everybody is nice and welcoming
3 nachten verbleven in februari 2023
Reactie van Golden Tulip Grande Comore Moroni op 9 mrt 2023
Dear Mrs Marie, We thank you for sharing your experience. We can undersand that you didn't appreciate you stay so we are very sorry. You explain all issue on your comment which is very clear, please accept our sincere apologizes. We took into account all remarks that you shared and we will definitly communicate to all services. Our goal is to improve day by day and offer the best service. Be sure that we will be always nice and welcoming for all our guest. We planned also some renovation work for 2023. So be sure that we will take action. Looking forward to welcome you soon. Best regards.

10/10 – Uitstekend

Nasser

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in februari 2023
Reactie van Golden Tulip Grande Comore Moroni op 9 mrt 2023
Dear Mr Nasser,We thank you for the good notation.We are happy to know that you spend a nice stay in our hotel. Looking forward to welcome again.Best regards

4/10 – Matig

ANDREW

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Golden Tulip Grande Comore Moroni op 18 jan 2023
Dear Mr Andrew,We thank you for having chosen our hotel and sharing your experience.We are very sorry that we didn’t reach your expectation during your stay with us. Please accept our sincere apologize. We have a 24/7 service at reception and we always encourage our in-house guests to voice out any issue which could happen. We hope that you will give us another chance upon your next visit on the island.Looking forward to welcome you againBest regards

8/10 – Goed

Karim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Golden Tulip Grande Comore Moroni op 26 dec 2022
Dear Mr Karim,Many thanks for the notation. It was a pleasure to welcome you. We wish you a nice travel back. Looking forward to welcome ypou again.Best regards

8/10 – Goed

helen

Zakenreiziger
Positief: Netheid, personeel en service
3 star property..and is probably the best hotel to stay in Moroni. Amazing staff. Food is good, great atmosphere.
3 nachten verbleven in december 2022
Reactie van Golden Tulip Grande Comore Moroni op 10 dec 2022
Dear Mrs Helen,Many thanks for your feedback. We are proud to know that you appreciated your stay. We will try our best to reach 5/5 for your next stay. Have a nice travel back. Best regards.

10/10 – Uitstekend

Lech

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2022
Reactie van Golden Tulip Grande Comore Moroni op 21 nov 2022
Bonjour,We really thank you for this excellent notation. We are proud to see that you appreciated your stay. We hope that you had a nice travel back.Looking forward to welcome you again.Best regards

4/10 – Matig

Helene

3 nachten verbleven in oktober 2022
Reactie van Golden Tulip Grande Comore Moroni op 17 mrt 2023
Dear Mrs Helene,We thank you for your feedback. According for the notation it seems that you didn't appreciate your stay, we are very sorry. We hope that you give us another chance to proove our professionalism. Please accept our sincere apologize. Looking forward to welcome you again. Best regards

8/10 – Goed

AMANDA

3 nachten verbleven in oktober 2022
Reactie van Golden Tulip Grande Comore Moroni op 20 okt 2022
Bonjour,Nous vous remercions de votre note et nous ferons le nécessaire pour atteindre la note de 10 lors de votre prochain séjour.Au plaisir de vous accueillir prochainement

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2022
Reactie van Golden Tulip Grande Comore Moroni op 17 mrt 2023
Dear Mr Fernando,Many thanks for this excelent notation. We are happy to know that you appreciated your stay. We hope you had a nice travel back.Best regards

10/10 – Uitstekend

sandrina

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2022
Reactie van Golden Tulip Grande Comore Moroni op 3 okt 2022
Dear Mrs Sandrina,We are glad to know that you appreciated your stay.Have a nice travel back.Looking forward to welcome you again.Best regards

10/10 – Uitstekend

Andrina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Golden Tulip Moroni op 21 sep 2022
Dear Mrs Adriana,Many thanks for this good notation, we are glad to know that you had a wonderfull stay. Looking forward to welcome you again. Best regards

10/10 – Uitstekend

Matt

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Golden Tulip was great to stay in while i was in comoros to climb Karthala. The staff were extremely helpful especially considering my terrible French skills. I would not have had a successful trip without their assistance.
2 nachten verbleven in augustus 2022
Reactie van Golden Tulip Moroni op 12 aug 2022
Dear Mr Matt, many thanks for your comment and the notation. We are proud to know that you appreciated you stay. Looking forward to welcome you soon.

8/10 – Goed

Karima

1 nacht verbleven in augustus 2022
Reactie van Golden Tulip Grande Comore Moroni op 17 mrt 2023
Dear Mrs Karima,Many thanks for this nice notation. We are happy to know that you spend a nice stay. Looking forward to welcome you again.

8/10 – Goed

TIDIANE

4 nachten verbleven in juli 2022
Reactie van Golden Tulip Grande Comore Moroni op 31 jul 2022
Many thanks for your notation. We are proud to know that you appreciated your stay. Looking forward to welcome you soon

10/10 – Uitstekend

Leena

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the Ocean view
3 nachten verbleven in juni 2022
Reactie van Golden Tulip Moroni op 20 jun 2022
Dear Mrs Leena, Many thanks for your feedback. Looking forward to welcome you soon.

10/10 – Uitstekend

Vipin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2021
Reactie van Golden Tulip Moroni op 20 jun 2022
Dear Mr Vipin, Many thanks for the 5 stars notation. Looking forward to welcome you soon.

8/10 – Goed

AMIRA

Positief: Personeel en service, comfort kamer
6 nachten verbleven in juni 2021
Reactie van Nabih op 5 jul 2021
Dear Mrs AMIRA, We are glad to know that you had a nice stay. Many for this nice notation. Looking forward to welcome you soon

8/10 – Goed

Mazen

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip
Friendly staff especially Amer
6 nachten verbleven in juni 2021
Reactie van Nabih op 1 jul 2021
Dear Mr Mazen, Many thanks for your nice feedback and the good notation. We will show the message to Mr Amer. We hope you had a nice travel back. See you soon Golden Tulip Moroni Team

8/10 – Goed

Alicia, USA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Moroni. Our room had a beautiful view of the ocean and our bed was very clean and comfortable. The staff was very friendly and check in service was excellent with complimentary refreshments. I loved the room complete with a refrigerator and instant coffee/tea. This hotel shows some wear and tear on the building (older building versus newer buildings) but they maintained the beach front well picking up trash etc. We were pleased with the snack menu with affordable options for dinner (pizzas and burgers etc). It did take a while to get our main dishes but they were excellent. We really enjoyed the breakfast except the cappuccino was a coffee and milk with no espresso or foam. Keep up the maintenance on the lobby and grounds. We will be back.
1 nacht verbleven in maart 2020
Reactie van Front Office Manager op 16 mrt 2020
Dear Mrs Alicia, Thank you for the time taken to give us the feedback of your stay. This is a huge compliment for us to know that you consider our hotel as the best of the island. Looking forward to welcome you again. Golden Tulip Grande Comore Moroni Resort & Spa Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Front Office op 18 feb 2020
Thank you for staying at Golden Tulip. looking forward to have you back again

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Beach semi private food was ok but repetitive or small menu
17 nachten verbleven in december 2019
Reactie van Front Office op 18 feb 2020
Thank you for staying at Golden Tulip. We took into consideration your request. We have a new menu in place.

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in november 2019
Reactie van front office manager op 5 dec 2019
Dear guest, Thank you for the time taken to give us the feedback of your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location, friendly staff but terrible overall
The view is great!! The staff is friendly, nice and helpful! The beds are comfortable and that’s pretty much all what’s positive. Sadly, The food is ABSOLUTELY TERRIBLE!! They run out of ingredients, so chances are that you won’t be able to eat what you order, taste is awful and it is extremely expensive considering the food quality. Also flies are extremely numerous because of poor hygiene probably? Bedrooms are okay, bed is comfortable and feels clean but there is a frequent bad smell coming out of the bathroom because of poor plumbing installations. Public areas are sad, the place is falling apart, the grass is burned, dry and yellow because no one waters it. There are no gardens, there is an atm but frequently runs out of money.
7 nachten verbleven in september 2019
Reactie van Front Office Manager op 4 okt 2019
Dear Guest, Thank you for the time taken to give us the feedback of your stay. We appreciated that your recognize that our that is friendly and we are glad to know that you had a comfortable stay. We took into account all remarks regarding food and piping issue. Noted that we will give all this information to managers in charge of it, so then we will do our best to improve our service. We hope that you will give us another chance to prove our professionalism. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
This property is going thru an upgrade very slowly. Alot of the foods were not available, they ran out of beer and wine, the bathrooms need up dating badly. On the other hand, everyone was friendly and helpful, the bed was very comfortable. The rooms could use a chair! With little choices on the island, I think this is a good option. The hotel arranged a tour guide, Jean Claude who was very good.
3 nachten verbleven in juli 2019
Reactie van Front Office Manager op 11 jul 2019
Dear guest, Thank you for the time taken to give us the feedback of your stay. We are pleased to know that you spent a nice stay. We took into account your comment regarding the restaurant and room facilities and we will do our best to improve. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

4/10 – Matig

Florence

Negatief: Netheid, personeel en service en comfort kamer
Déçue
Séjour compliqué. Bel environnement. Venue pour un week-end prolongé. Salle de bain sale (j'ai pris des photos) urine sur la cuvette des toilettes, pas de Wi-Fi. Piscine vide. Coupure de courant, coupure d'eau. Pas de produit laitier au petit déjeuner sauf le lait froid. Je n'y mettrai plus Jamais les pieds. Même la vue magnifique de la chambre ne justifie pas les 114€ la nuit et les 4 étoiles
3 nachten verbleven in mei 2019
Reactie van Front Office Manager op 13 jun 2019
Bonjour Mme Florence , Merci d'avoir pris le temps de commenter votre séjour, nous sommes déçu de voir que nous n'avons pas été à la hauteur de vos attentes. Nous avons prêté attention aux remarques effectuées et chaque chef de service concerné sera en mesure de prendre les mesures nécessaire à éviter que cela ne se reproduise. Nous espérons tout de même que vous nous laisserez une autre opportunité de vous prouver notre professionnalisme Bien cordialement L'équipe Golden Tulip Grande Comore Moroni Resort & Spa

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Unique location! SPA and gym not available!!!! Good food!
2 nachten verbleven in april 2019
Reactie van Front Office Manager op 30 apr 2019
Dear guest, Many thanks for your feedback. Our Gym and Spa are in construction but we hope to propose it soon. We hope that you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Super Lage und Strand. Sehr gute Küche. Freundliches Personal!
3 nachten verbleven in maart 2019
Reactie van Front office manager op 1 apr 2019
Dear guest, Thank you for the time taken to give us the feedback of your stay. We are proud to know that you enjoyed your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Golden Tulip, Moroni, comoros
My stay at the Golden Tulip was very good. The room was very clean and had a sea view. The hotel has a nice beach. The hotel is near the airport and moroni. I'd recommend this hotel.
2 nachten verbleven in maart 2019
Reactie van Front Office Manager op 21 mrt 2019
Dear Mr Kevin, Thank you for the time taken to give us the feedback of your stay. We are proud to know that you enjoyed your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in januari 2019
Reactie van Front office manager op 1 apr 2019
Dear guest, Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

AOA, Addis Ababa, ET

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Too many insects & bugs crawling all over the place, even into the bedrooms. Lamp shades on either side of the doors attract them. Fumigation of the grounds should solve this - just shut down the hotel for a day! Nice, friendly staff - very helpful and amiable. New wing is nicely planned, but some shoddy work/materials. Great sea view though! Will be back
2 nachten verbleven in januari 2019
Reactie van Front office manager GT MORONI op 6 feb 2019
Dear Guest, Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. Our location is in front the beach and around there is many trees. So even fumigation cannot avoid insect as we have natural vegetation. But we use some product at cleaning time and we advise our guest to do not open windows also. We will be pleased to welcome you soon<; We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotellin henkilökunta oli aivan mielettömän mukavia ja avuliaita, kaikki järjestelyt toimi moitteettomasti.
7 nachten verbleven in januari 2019
Reactie van Front office manager op 23 jan 2019
Dear guest, Thank you for the time taken to give us the feedback and we were pleased to meet and welcome. We are proud to know that you enjoyed your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The location is fantastic and staff are very atten
5 nachten verbleven in december 2018
Reactie van Front Office Manager op 9 jan 2019
Dear Mrs Catherine, Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Oyvind

Positief: Netheid, personeel en service en comfort kamer
Perfekt lokasjon, nydelig strand og flott ute område. Selve deler av hotellet trenger noe vedlikehold. Skulle også ønske de svarte på epost og hentet folk på flyplassen. Maten var god. Skulle ønske jeg fikk et rom lengre velke fra nyttårsfesten som varte til langt på natt da jeg skulle tidlig opp å nå et fly
2 nachten verbleven in december 2018
Reactie van Front Office Manager op 9 jan 2019
Dear Oyvind, Thank you for the time taken to give us the feedback and we were pleased to meet and welcome. We are proud to know that you enjoyed your stay. Please accept our apologize regarding the noise of new year party. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

10/10 – Uitstekend

Rupert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Golden Tulip Grande Comore Moroni
Used for business trip to island. Ideal location
4 nachten verbleven in december 2018
Reactie van Golden Tulip Moroni Team op 10 dec 2018
Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
AC was not working. Outside was much cooler than inside of the room.
1 nacht verbleven in december 2018
Reactie van Golden Tulip Moroni Team op 10 dec 2018
Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. We change most of our AC so you will not have this incident next time you will visit us. We hope that you will give us another chance to prove our professionalism. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team