Een buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Weru Weru River Lodge

3.5 out of 5
Weru Weru River Lodge
Moshi, Moshi

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 2 van 13 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 13 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 13 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 13 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 13 beoordelingen" "

7,0/10

Netheid

7,0/10

Personeel en service

6,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

JORGE

Negatief: Staat van de accommodatie en faciliteiten
el hotel necesita una modernización, se fue la luz varias veces. Pero el personal fue muy amable y muy profesional
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Ameesh

Reisde met familie en kleine kinderen
Negatief: Personeel en service
When we arrived there they had over booked and did not have a room available for us. Although we booked 1 month in advance. Their general manager was not apologetic. Seemed like they had an event and they gave our rooms to some dignitaries.
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Ameesh

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
When we arrived they did not have a room for us. Seemed like they had an event and they overbooked. Attitude of general manager was poor. Christina was nice.
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

AMIT

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
We have 4 rooms booked 2 months ahead. Upon arrival after a long day of safari they said they did not have our booking. They actually had given away our rooms! We waited 2 hours to argue that we have a booking. We had very tired children falling asleep as it was 11pm now. Hotel then finally admitted we have booking and placed in snothe substandard hotel. It was a horrible experience. Never again. Do not recommend. They never offered us an apology or compensation. Not even a drink for the kids! Lied to us said we were sent an email about a change in reservation??? Horrible experience!
2 nachten verbleven in juli 2022
Reactie van Ms. Rweyemamu op 5 aug 2022
“Thank you for taking your time and sharing your review. I'm so sorry to hear you and your family had a frustrating experience, and I sincerely appreciate you bringing this issue to our attention.” Because of your review, we are working extremely hard during this busy season to make sure we are accommodating all our clients. We are hopeful this mistake does not appear again at our lodge. With Regards,

2/10 – Ontzettend slecht

ONEKA

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, comfort kamer
That’s a no for me
There were roaches in my room. The wooden door to the room had multiple holes in it that allowed bugs to enter the room. The mosquito net was dirty. The food was below average. They bar didn’t have all necessary ingredients to make the drinks on their cocktail menu and the restaurant didn’t have all things listed on the menu available. The staff however were very friendly and helpful.
1 nacht verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Nice bar, restaurant and manicured grounds. Beautiful views of Mount Kilimanjaro. Pool was nice.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019

8/10 – Goed

Christophe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ensemble correct. Vue superbe !
Hôtel très correct. Jardins et allées impeccables, avec vue splendide sur le Kilimandjaro ! Logements corrects, un peu bruyants si vous avez du monde au dessus.
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Zac, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel before climbing Kili
Just stayed here a night before the climb, it was very nice, I would recommend.
1 nacht verbleven in juli 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Was not as described on Expedia. Certainly not even close to being a luxury hotel. More like a rustic camping hotel. Also in the middle of nowhere - impossible to walk to anything. So very boring.
1 nacht verbleven in augustus 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Below Average Hotel
Front desk noted loudly we were expedia guests gave us a room next to noisy laundry and bar. Offered to change but not to a room with mountain view and extra bed as noted on our room reservation expedia print out. Mgr. lied and said no roooms had mountain views clearly untrue. Convenient lie because Hotel was full. Hotel should refund one of two nights for dishonesty and treating expedia guests as inferior. Below average stay nothing special housekeeping did not clean room or make bed for 2nd night even though make up room sign was left by us on exterior door knob.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oasis just outside Moshi
Lovely place to stay when doing business in Moshi. Staff is helpful and food is quite good. Rooms are large. Bed was very firm, but ok. Gardens are beautiful.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten