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Beoordelingen van Econo Lodge Mt Laurel

2 out of 5
Econo Lodge Mt Laurel
611 Fellowship Rd, Mount Laurel, NJ

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 177 van 998 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 998 beoordelingen" "
Gastenscore: 6 - Redelijk. 216 van 998 beoordelingen" "
Gastenscore: 4 - Matig. 156 van 998 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 167 van 998 beoordelingen" "

6,6/10

Netheid

6,8/10

Personeel en service

5,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carolina

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, vriendelijk personeel, beperkt ontbijt maar genoeg mogelijkheden in de buurt.
Reactie van Manager op 11 mei 2018
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 – Goed

Ray

Positief: Netheid, comfort kamer

8/10 – Goed

Paul, Lelystad

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima
Prima tussenstop hotel. Kamer was schoon en bed uitstekend. Prima hotel als he op doorreis bent in de USA

8/10 – Goed

Geert

Positief: Personeel en service, comfort kamer
Ontbijtnisngeen ontbijt
Ik kan weinig negatiefs zeggen over dit hotel behalve het feit dat de kamer niet tiptop schoon was. Grootste minpunt is het ontbijt dat je amper ontbijt kan noemen. Zo beperkt heb ik het nog in geen enkel Amerikaans hotel/motel geweten. De ligging is goed: je zit zo op de highway en downtown Philadelphia is op slechts 20 minuten rijden bereikbaar.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed, beter, best
Fantastisch hotel. Zeer vriendelijk personeel dat de weg weet in de omgeving, en de tijd neemt om je uit te leggen waar een supermarkt, avond eten en nog veel meer te vinden is. Schone, grote kamer met een gigantisch (3 persoons) bed. Inclusief koelkast en magnetron. Wat kun je nog meer wensen?

8/10 – Goed

Paloma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property always is clean and very safe.
1 nacht verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Paloma,We are pleased to hear you found our hotel to be clean and safe. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 – Uitstekend

Paloma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van Manager op 11 mei 2024
Hello Paloma,We are delighted to hear that you had an excellent stay with us. Your positive feedback is truly appreciated and we look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Christine

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was drastically misrepresented, offering few, if any, of the amenities offered. We were booked for 4 nights and checked out after 1 - we might not have even stayed had we gotten in earlier in the evening. It was disgusting quality, both in cleanliness and in upkeep. There was clumps of hair left around the room, a hole punched in the bathroom door, damage to various other fixtures. It was disgusting, unacceptable, and outright lied about amenities (such as continental breakfast or cots available to rent, listed on their website.) There was an "issue with the system" checking out and while I have gotten some money back from them, I am still going back and forth for the full refund agreed upon for the awful room. I will say that the staff on site were polite and friendly, and clearly are used to hearing these issues. The lovely desk clerk we dealt with as we were checking out was very sweet and listened to our complaints, despite her hands being tied.
4 nachten verbleven in april 2024
Reactie van Manager op 6 mei 2024
Hello Christine,We appreciate you taking the time to share your experience with us. We have taken note of your feedback regarding the amenities and will ensure our website accurately reflects our offerings. Our team is dedicated to addressing any concerns promptly and we are glad to hear you found our staff polite and friendly. Rest assured, your comments will be shared with the relevant departments for further review. It's our priority to continually enhance our guests' experience.

2/10 – Ontzettend slecht

DANIELLE

Negatief: Personeel en service, voorzieningen
Something was biting me in bed checked out 7hrs later
1 nacht verbleven in mei 2024
Reactie van Manager op 7 mei 2024
Hello DANIELLE, We are sorry to hear about your experience during your recent stay. Please feel free to reach out to our management team to discuss this matter further. Your feedback is valuable to us for improving our services.

10/10 – Uitstekend

bruce

1 nacht verbleven in april 2024
Reactie van Manager op 19 mei 2024
Hello bruce,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another excellent experience.

10/10 – Uitstekend

LaTice, Marlton

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My check in and stay was good. The front desk let me check in a little early, which was very accommodating on their part. Room was clean. The only issue I saw was that the shower causes water to flood the floor due to not having a better shower curtain. Overall very satisfied with the room.
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello LaTice,We are glad to hear you had a good check-in experience and found your room clean. Your feedback on the shower curtain will be passed along for review. We appreciate your review and hope to welcome you back in the future.

4/10 – Matig

Michele

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom tub was dirty the door to the bathroom was broken and would not close. No facial tissue. The dresser was old and dirty. The bed was uncomfortable and noisey. The curtains had slashes in it and the entry door was not secure. I checked out at 3:30 am
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Michele, We regret to hear about the concerns you encountered during your recent stay. Your feedback is important, and we will address these issues promptly. Our team appreciates your comments as we strive to improve our guests' experience.

6/10 – Redelijk

Tracy, Bensalem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Econo lodge was a good stay for the price and area was nice to hear the geese in morning, I would stay again
2 nachten verbleven in maart 2024
Reactie van Manager op 19 mrt 2024
Hello Tracy, We are delighted to hear that you had an enjoyable stay with us at Econo Lodge and appreciated the surrounding area. We look forward to welcoming you back in the future for another pleasant visit.

10/10 – Uitstekend

Tageldin

Positief: Netheid, personeel en service
Good service
6 nachten verbleven in februari 2024
Reactie van Manager op 3 mrt 2024
Hello Tageldin,We are delighted to hear that you enjoyed good service during your stay with us. Providing excellent service is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 – Uitstekend

Robrrt

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 22 feb 2024
Hello Robrrt,We are thrilled to hear that you had a fantastic experience with us! We look forward to welcoming you back again soon.

10/10 – Uitstekend

Maia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Manager op 17 feb 2024
Hello Maia,Thank you for choosing our hotel for your stay. We truly appreciate your positive rating and are thrilled to know that you had a great experience with us. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

2/10 – Ontzettend slecht

Debi

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
DON'T! Just DON'T
The mold in the bathroom matched the stains on the wall. The bed was made of rocks and I was HORRIFIED when I pulled back the sheets in the morning, there was a blood stain that WASN'T MINE!
2 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Debi,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will share them with our team for further review and improvement. Please feel free to contact our management directly to discuss your concerns further.

4/10 – Matig

Taryn

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loud and cold
Last minute stay- it did the job. You could tell no one had been in our room for a LONG time, lots of dust. Walls are absolutely paper thin so if you’re looking for quiet - look somewhere else. Huge gap in the weather stripping on the bottom of the door so lots of cold air kept coming in- no rugs just hardwood bare floor- which kept the heat on all night.
1 nacht verbleven in januari 2024
Reactie van Manager op 26 jan 2024
Hello Taryn,Thank you for choosing to stay with us and for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your observations regarding the cleanliness and noise levels. We will make sure to address these concerns with our housekeeping and maintenance teams. Your comment about the weather stripping has been noted for further consideration. We hope you had a comfortable overall stay and welcome any further feedback you may have.

2/10 – Ontzettend slecht

Nana

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room i stayed in has a very strong cigarette odor to the point i couldn't breath because i don't smoke at all and i requested a non smoking room.
1 nacht verbleven in januari 2024
Reactie van Manager op 20 jan 2024
Hello Nana, Thank you for sharing your feedback regarding your recent stay. We apologize for any discomfort caused by the cigarette odor in your room. Our hotel strictly enforces a non-smoking policy, and we sincerely regret if this was not adhered to during your visit. We encourage guests to inform our staff immediately so that we may address and resolve any issues promptly. Your experience will be shared with our team to ensure a more enjoyable stay for future guests.

8/10 – Goed

Lisa

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Lisa,Thank you for choosing our hotel for your recent stay! We value your feedback and are glad to hear that you had a positive experience. We hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 – Uitstekend

steve

Positief: Netheid
3 nachten verbleven in januari 2024
Reactie van Manager op 16 jan 2024
Hello steve,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 16 jan 2024
Hello James,Thank you for choosing our hotel during your recent stay. We appreciate your rating and are glad that you had a positive experience. Should you have any further feedback, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for an even better stay.

4/10 – Matig

Aaliyah

Reisde met familie
Negatief: Voorzieningen
I got there and the man the desk seemed like he was having trouble with finding me a room when I booked in advance and than I asked for heat because I walked into a cold room and he made it seem like it wasn’t a big deal, but he ended up changing my room. I finally got in the room, but the room had holes in the door, burn holes in blankets, and the tub was definitely in need of a deep cleaning. It’s was cheap for the price but I will never stay again. Too much prostitution going on in the area as well. There was a cop that kept watching the hotel and women outside their rooms waiting for men. This was not a family oriented at all. I guess you get what you pay for.
2 nachten verbleven in december 2023
Reactie van Manager op 10 jan 2024
Hello Aaliyah, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service and we regret if you did not receive that during check-in. We appreciate your patience and understanding as we assigned you a suitable room. We apologize for any cleanliness issues you encountered in your room and have shared your comments with our housekeeping team for immediate improvement. Regarding the concerns about the neighborhood, we prioritize the safety and security of our guests and work closely with local authorities to address any issues. We are truly sorry if this affected your experience. If you have any further concerns, please don't hesitate to contact our management team directly.

2/10 – Ontzettend slecht

Yoshareli

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pésimo, no vayan.
Pésimo mal Servicio estado del hotel pésimo, sucia pelos en la cama y baño sucio papeles tirados en verdad da asco este lugar
1 nacht verbleven in januari 2024
Reactie van Manager op 8 jan 2024
Hello Yoshareli, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and take these matters seriously. Please contact our management team directly to discuss your concerns in detail.

10/10 – Uitstekend

Mark

Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 1 feb 2024
Hello Mark,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Mark

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 4 jan 2024
Hello Mark,We are thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service and are delighted that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future.

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirtiest room ever
This was the dirtiest , grossest room I have ever stayed in. It is a non-smoking room that reeked of cigarettes and there were burn holes all over the comforter. The sheets looked used, the piĺlow cases were yellowish. The bed squeeked if you breathed wrong. The hot water was good. My hot water heater went and i wanted to be able to shower on christmas so i booked a room. The rating on hotels.com was 6.8. Everyone giving this place good reviews is either lying or paid. I give it a 1.8 at most. I almost drove home to sleep and woyld come back in the morning to shower. I decided to stay, wish i hasn't. A woman did a car date in the parking lot while i unloaded my car . I told the woman at the desk it was the dirtiest room i ever slept in. Her only response was "ok"
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Hello David, Thank you for providing your feedback regarding your recent stay. We apologize for any inconvenience you experienced and regret to hear that the cleanliness of your room did not meet your expectations. Rest assured, we take such matters seriously and will address them appropriately. We appreciate your compliments regarding the hot water and would like to thank you for choosing our hotel for your stay.

8/10 – Goed

Lorye

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 22 dec 2023
Hello Lorye,Thank you for choosing our hotel for your stay. We truly appreciate your rating and are delighted to hear that you had a positive experience. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Awesome clean
1 nacht verbleven in december 2023
Reactie van Manager op 22 dec 2023
Dear Guest,Thank you for sharing your feedback about our hotel's cleanliness! We are thrilled to hear that you found it to be awesome. We take great pride in maintaining a high standard of cleanliness to ensure a comfortable stay for all our guests. Your positive experience is truly appreciated.

6/10 – Redelijk

CHRISTINE

Reisde met partner
Positief: Personeel en service, voorzieningen
1 nacht verbleven in december 2023
Reactie van Manager op 15 dec 2023
Hello CHRISTINE, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would like the opportunity to address any issues you may have experienced.

2/10 – Ontzettend slecht

Michele

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Sorry! The bathroom was awful, crumbling walls, hole had been punched in bathroom door snd there were roaches. Also, the mattress was in bad shape which made for uncomfortable sleep. Please consider a partial refund.
1 nacht verbleven in december 2023
Reactie van Manager op 14 dec 2023
Hello Michele, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 – Uitstekend

Jennifer

Reisde met familie
1 nacht verbleven in december 2023
Reactie van Manager op 12 dec 2023
Hello Jennifer,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had such a wonderful experience with us. Please don't hesitate to reach out if you have any additional feedback or if there is anything else we can assist you with. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Tyron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Manager op 7 dec 2023
Hello Tyron,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any other queries or feedback, please feel free to reach out to us directly. We look forward to welcoming you back soon for another excellent stay!

2/10 – Ontzettend slecht

Jerry

2 nachten verbleven in november 2023
Reactie van Manager op 6 dec 2023
Hello Jerry,We're sorry to hear that your experience at our hotel was not up to par. We value your feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have had during your stay. We hope to have the opportunity to make it up to you in the future.

2/10 – Ontzettend slecht

maria

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TRASH!!!
The room was dirty! Cigarettes burns in the comforter. Room was non smoking but smelled like cigarettes. Do NOT STAY HERE
1 nacht verbleven in november 2023
Reactie van Manager op 14 nov 2023
Hello maria, We apologize for any dissatisfaction you may have experienced during your stay. We strive to maintain a clean and comfortable environment for all of our guests. We appreciate your feedback and will address this matter with our housekeeping team to ensure it does not occur again in the future.

6/10 – Redelijk

Andrew

Location
1 nacht verbleven in november 2023
Reactie van Manager op 9 nov 2023
Hello Andrew, Thank you for sharing your feedback about our hotel's location. We appreciate hearing about your experience and the value you placed on our convenient location. We strive to provide our guests with a great location that enhances their stay. We hope that you had a wonderful time exploring the area and that you enjoyed your overall stay with us.

2/10 – Ontzettend slecht

Julian

2 nachten verbleven in oktober 2023
Reactie van Manager op 26 nov 2023
Hello Julian,We apologize for any inconvenience you may have experienced during your stay. If there is anything specific you would like to share, please reach out to our hotel directly so that we can address your concerns. We appreciate your feedback and hope to have another opportunity to provide you with a better experience in the future.

2/10 – Ontzettend slecht

Pierre

I was afraid to catch on fire. The electric outlet was nope air
1 nacht verbleven in oktober 2023
Reactie van Manager op 14 okt 2023
Hello Pierre ,We appreciate the time you've taken to give us your thoughtful review. It is our primary aim to give you a memorable experience and it is disheartening that we left a bad impression instead. It is always our goal to give you a 5-star experience and we apologize for failing to do so. We do hope you'll return and let us show you a far better experience.

10/10 – Uitstekend

Utpal

1 nacht verbleven in oktober 2023
Reactie van Manager op 28 okt 2023
Hello Utpal,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon.

2/10 – Ontzettend slecht

Carol

1 nacht verbleven in oktober 2023
Reactie van Manager op 28 okt 2023
Hello Carol,We apologize for any inconvenience you experienced during your stay. If you could provide us with more details, we would be happy to assist you in resolving any issues you may have had.

4/10 – Matig

Beth K

2 nachten verbleven in oktober 2023
Reactie van Manager op 7 okt 2023
Hello Beth K,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 – Uitstekend

panorea, Browns Mills

1 nacht verbleven in september 2023
Reactie van Manager op 24 okt 2023
Hello panorea,Thank you for giving us a perfect rating! We're delighted to hear that you had a fantastic experience staying with us. We hope to welcome you back again soon!

2/10 – Ontzettend slecht

Rob

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Manager op 28 sep 2023
I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

4/10 – Matig

J.P.

Negatief: Netheid, staat van de accommodatie en faciliteiten
NEEDS WORK
needs to be repaired and updated...from front door with big gap, letting cig smoke come in the room, from outdoors....to caulking in the bathroom....to AC unit that had a floating control panel...to walls that need touch up paint...ITS ECONO, BUT NEEDS REPAIR/UPDATE
2 nachten verbleven in september 2023
Reactie van Manager op 16 sep 2023
Hi JP,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC and any other issues experienced. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel

4/10 – Matig

blacky

Negatief: Personeel en service
Place is hecka dirty. Not worth 73$ place is beaten by other residents that stay there. Some may be living there. Unsure. Staff are kinda rude but can't blame them fully. Overall I wouldn't recommend people outside the area to go there.
2 nachten verbleven in september 2023
Reactie van Manager op 6 sep 2023
Hello blacky, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 – Goed

Roberto

Positief: Personeel en service, comfort kamer
Great quick comfortable break from driving
Just needed break from driving
1 nacht verbleven in september 2023
Reactie van Manager op 4 sep 2023
Hello Roberto,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 – Goed

jose

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Good area, but the hotel needs work!
5 nachten verbleven in augustus 2023
Reactie van Manager op 31 aug 2023
Hello jose,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Acceptable
1 nacht verbleven in augustus 2023
Reactie van Manager op 26 aug 2023
Hello Charles,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 – Matig

Shauna

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Disappointing in room. Bathroom had dirt and don’t know what in door and walls. Black mold by air conditioner. No tea available(I don’t drink coffee) as stated. No breakfast at all. Other guests( who I believe live there) were smoking stuff outside that my children should not have been around.
2 nachten verbleven in augustus 2023
Reactie van Manager op 26 aug 2023
Hello Shauna,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manager op 14 aug 2023
Dear Guest, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.