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Beoordelingen van Comfort Inn & Suites Mountain Iron and Virginia

2.5 out of 5
Comfort Inn & Suites Mountain Iron and Virginia
8570 Rock Ridge Dr, Mountain Iron, MN

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 312 van 461 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 461 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 461 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 461 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 461 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rebecca

1 nacht verbleven in april 2024

10/10 – Uitstekend

Tara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfortable, good breakfast and pool area was great. Recommend, especially if traveling with kids. Would stay again!
1 nacht verbleven in april 2024
Reactie van Mary op 25 apr 2024
We are glad you enjoyed your stay and were able to use some of our amenities. We look forward to your next stay.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GM op 15 apr 2024
We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Mary op 21 mrt 2024
Thank you for taking the survey and providing your feedback.

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious king room. Comfortable bed. Quiet. Good breakfast
3 nachten verbleven in maart 2024
Reactie van M op 12 mrt 2024
Thank you for completing the survey and for the fabulous review! We are so pleased that you loved our hotel! I will share with all staff. We look forward to seeing you again soon!

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
..
1 nacht verbleven in februari 2024
Reactie van Mary op 22 feb 2024
Thank you for taking the time to complete the survey. We appreciate your business.

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mary op 17 feb 2024
Thank you for taking the survey. We appreciate the 5 out of 5 rating. We hope to have the opportunity to host you again in the future.

2/10 – Ontzettend slecht

Tammi

Reisde met een groep
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We were up here for a hockey tournament— there was a patch of ice right outside the door that 3 of our group members fell on at different times. The staff was notified each time and asked to put out salt. Never once did someone ask if everyone was ok or acknowledge what happened. Very poor customer service
2 nachten verbleven in januari 2024
Reactie van Mary op 16 feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your visit and how the slip/fall was dealt with. We will be using your feedback to make improvements.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Mary op 10 feb 2024
Thank you for taking the survey about your last visit. We hope to see you again soon.

10/10 – Uitstekend

Nathaniel

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mary op 3 feb 2024
Thank you for taking the survey. We hope to host you again in the near future.

10/10 – Uitstekend

Andrew

1 nacht verbleven in februari 2024
Reactie van Mary op 21 mrt 2024
Thank you for taking the survey and providing your feedback.

8/10 – Goed

Sonny

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
2 nachten verbleven in januari 2024
Reactie van m op 30 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

David, Jordan

1 nacht verbleven in december 2023
Reactie van m op 30 jan 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van m op 27 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van m op 26 dec 2023
Thank you for completing the survey and for the fabulous review! We are so pleased that you loved our hotel! I will share with all staff! We look forward to seeing you again soon!

8/10 – Goed

Julie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean, bed was comfortable.
2 nachten verbleven in december 2023
Reactie van M op 15 dec 2023
We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing breakfast!
2 nachten verbleven in november 2023
Reactie van GM op 5 dec 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 – Uitstekend

Caroline

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed with the girls hockey team and had a great time! Comfortable beds. Friendly staff
1 nacht verbleven in december 2023
Reactie van GM op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean - breakfast amazing & staff handling breakfast area amazing as well, very friendly & helpful. Thx!
2 nachten verbleven in november 2023
Reactie van Mary op 28 nov 2023
Thank you for your review. We will share it with our staff. We hope to host you again in the future.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in oktober 2023
Reactie van Mary op 27 okt 2023
Thank you for the compliment. We hope to see you again soon.

10/10 – Uitstekend

Carol M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I hope dining options open up nearby, because this is a wonderful place to stay!!
1 nacht verbleven in oktober 2023
Reactie van M op 25 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.We are hoping for the same - restaurant close to us.

10/10 – Uitstekend

neil

1 nacht verbleven in oktober 2023
Reactie van Mary op 28 nov 2023
Thank you for taking the time to fill out the survey.

10/10 – Uitstekend

Sandra, Glendale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean place to stay. Easy check in.
1 nacht verbleven in oktober 2023
Reactie van m op 16 okt 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with staff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We look forward to providing you the same pleasant accommodations and service the next time you are in town.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
Great hotel! Staff were very pleasant and room was clean!
1 nacht verbleven in oktober 2023
Reactie van Mary op 7 okt 2023
Thank you, we look forward to hosting you again in the future.

10/10 – Uitstekend

stephanie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was extremely helpful and courteous. The beds and pillows were very comfortable. Rooms were clean
1 nacht verbleven in september 2023
Reactie van M op 2 okt 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with allstaff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 – Goed

Paul

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay overall. We were given a handicapped room and the bath tile was dirty and sticky. The bed was very comfortable. The continental breakfast could use improvement. they served eggs, sausage patties, biscuits and gray and waffles. No bacon, or fruit. A limited choice of muffins and bagels. So, we at breakfast out. Nice building and pleasant personnel.
3 nachten verbleven in september 2023
Reactie van Mary op 30 sep 2023
Thank you for staying with us! We are truly sorry that we did not live up to your expectations. We do hope that you give us another chance.

10/10 – Uitstekend

Steven

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the friendly staff. Levi was very helpful in finding a safe place to store our bikes and suggesting restaurants. We liked the cleanliness and quiet and breakfast selection.
1 nacht verbleven in september 2023
Reactie van M op 25 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

William

1 nacht verbleven in september 2023
Reactie van m op 16 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again!

10/10 – Uitstekend

Jim

1 nacht verbleven in september 2023
Reactie van m op 22 sep 2023
We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Pam

1 nacht verbleven in september 2023
Reactie van Mary op 27 okt 2023
Thank you

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van M op 13 sep 2023
Thank you for completing the survey. We are pleased that you enjoyed our hotel! We look forward to seeing you again soon!

8/10 – Goed

Adriano

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean newer no problems, great breakfast
1 nacht verbleven in september 2023
Reactie van M op 13 sep 2023
Thank you for completing the survey! We are so pleased that you loved our hotel! I will share with all staff – our staff strives to be the very best! We look forward to seeing you again soon!

10/10 – Uitstekend

gloria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van M op 13 sep 2023
We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!!
Great service very clean and friendly
1 nacht verbleven in augustus 2023
Reactie van GM op 25 aug 2023
Thank you for completing the survey and for the fabulous review! We are so pleased that you loved our hotel! I will share with all staff! We look forward to seeing you again soon!

10/10 – Uitstekend

Todd

1 nacht verbleven in augustus 2023
Reactie van m op 13 sep 2023
We would like to thank you for taking the time to complete our online survey about your recent stay at our hotel. The feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 – Uitstekend

Jodi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van m op 21 aug 2023
Thank you for completing the survey and for the fabulous review! We are so pleased that you loved our hotel! I will share with all staff – our staff works very hard to be the best! We look forward to seeing you again soon!

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would stay here again. Friendly staff, clean rooms. Beds are comfortable.
1 nacht verbleven in augustus 2023
Reactie van m op 21 aug 2023
Thank you for completing the survey and for the fabulous review! We are so pleased that you loved our hotel! We look forward to seeing you again soon!

10/10 – Uitstekend

Dave

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Solid hotel. clean, nice breakfast. check in e\was easy
1 nacht verbleven in augustus 2023
Reactie van MC op 18 aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

4/10 – Matig

Dana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So overpriced for the quality of the facility, we were staying in Virginia, MN not downtown Toronto!!! And with the exchange, I spent nearly $400 Canadian dollars at a comfort inn which is absurd. Don't hike rates during summer months in limited-availability towns, just makes me want to pass through and not stay the next time. From a very disappointed Canadian traveler.
1 nacht verbleven in juli 2023
Reactie van GM op 18 aug 2023
Thank you for staying with us! We are truly sorry that we did not live up to your expectations. We do hope that you give us another chance.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van m op 18 aug 2023
So glad you enjoyed your stay with us and appreciate your feedback. Hopefully you will be in our area again and we will have another chance to serve.

6/10 – Redelijk

Kathleen

Room was nice and clean but housekeeping didn’t do but one cleaning while we were there. We stayed 5 nights. Was a bit disappointed. Needed clean hand towels and wash cloths. Plus our beds weren’t made or garbage emptied. For the price we had to pay wasn’t worth the price.
5 nachten verbleven in juli 2023
Reactie van M op 27 jul 2023
Thank you for staying with us and filling out our survey. I am grateful to you for letting us know that you were less than satisfied with your stay. I am truly sorry. We failed in explaining the housekeeping steps.We hope that you will visit us again - we will do better.Thank you

10/10 – Uitstekend

Robert

1 nacht verbleven in juli 2023
Reactie van m op 18 aug 2023
Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Jeffrey

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in the Virginia area.
2 nachten verbleven in juli 2023
Reactie van M op 25 jul 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with staff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon.

10/10 – Uitstekend

Jody

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very clean and nice. Bed was very comfy.
3 nachten verbleven in juli 2023
Reactie van M op 21 jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback.

10/10 – Uitstekend

James

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice location
2 nachten verbleven in juli 2023
Reactie van M op 20 jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 – Goed

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van M op 20 jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback. We will share it with our team. It is always a pleasure to receive kind feedback.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
July 2023
The room and hotel was nice and clean. If I had a choice, I would stay on the top floor because it would be quieter. We stayed on the second floor and we could hear people walking about upstairs in the morning. I would definitely stay here again, but I would ask for floor 3. The pool and spa looked very nice, but we didn't have time to enjoy that.
1 nacht verbleven in juli 2023
Reactie van M op 18 jul 2023
Thank you for taking the time to fill out our online survey! We have shared your comments with staff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Personeel en service
Always greeted when we were coming or going and breakfast was excellent. Cookies were very good.
3 nachten verbleven in juli 2023
Reactie van M op 14 jul 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 – Uitstekend

Joanne

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy parking for boat trailers…Walmart, famous footwear and Maurice’s in walking distance to bum around!
1 nacht verbleven in juli 2023
Reactie van M op 14 jul 2023
Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel plus the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The most comfortable beds of all my rcent hotel stays.
1 nacht verbleven in juli 2023
Reactie van M op 11 jul 2023
We very much appreciate and value your feedback. We will share it with our team. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.