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Beoordelingen van Bolgatty Palace & Island Resort (KTDC)

3 out of 5
Bolgatty Palace & Island Resort (KTDC)
Mulavukadu, Kanayannur, Kerala

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 6 van 33 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 33 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 33 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 33 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 33 beoordelingen" "

6,8/10

Netheid

6,4/10

Personeel en service

6,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Ken, Chicago

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not very clean, unfriendly staff, terrible food
1 nacht verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Good stay, average service
Old building really brings memories of old times, rooms very spacious, a lot of carachter. Service and food was average, treatments OK, pool not used and too many mosquito's.... Area large but not really great to walk about, cannot really walk also outside the resort
1 nacht verbleven in januari 2018
Reactie van Manoj Kumar K Front Office Manager Bolgatty Palace op 20 feb 2018
Dear sir, Thank you for the feedback. We have noted your comments. We look forward to your stay with us on your next visit to Kochi.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful island hotel in beautiful grounds.
We decided to stay 12 nights in the same place on our India trip this year and explore from our base. The Bolgatty Palace Hotel proved ideal. We could take the ferry to Ernakulam and other ferries to Willingdon Island, Vypeen Island and Fort Kochi. We did a day trip by train to Alleppey and an overnight to Munnar. In Ernakulam there were interesting museums to see - the Palace, and particularly the Folk Museum and the Historical Museum. On Willingdon there is a small maritime museum which introduced us to Robert Bristow, the engineer responsible for creating the island and developing the port. Recommended book: Cochi Saga. After the trips out in the heat of the day it was lovely to retreat to our oasis, swim, enjoy a beer in the bar and delicious buffet in the dining room, both with views of the lake. Add the comfort of our room and balcony, Kathakali and massage options, it was an experience we can thoroughly recommend.
Super swimming pool
Excellent food and drink
Relaxing balcony with view
Tasty breakfast omelettes

2/10 – Ontzettend slecht

CRISTIANE SOUSA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible: we booked a room for 4 people and for our surprise the hotel gave us a small room only with a queen bed, with no space for an extra bed. So even though our complains about it the staff didnt resolved the problem that`s why we had to booked another hotel which means we lost our money and didnt use any service.

8/10 – Goed

Sarge, Tamilnadu

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
wonderful ambience
Excepting for the restaurant which doles out just tolerable food, the rest of the place is great. The Coffee shop is there just for names sake and has hardly any menu. The staff were courteous but needs to be trained much more to reach good standards.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Great location but disappointing service!
Though the location is great and has lot of greenery around the hotel. The service level however is terrible. Staff seem to be running around but dont know for what. Things requested take a lot of time to be served.

8/10 – Goed

rani, Singapore

Positief: Personeel en service, comfort kamer
Peaceful stay
Nice historic view. Expected more of this place but alittle disappointed! Would have better with cleaniness and better facilities. Otherwise a good stay.

6/10 – Redelijk

chan

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Stay OK. Ac not working properly. There should no boating facility. Food very worst Swimming pool good

10/10 – Uitstekend

AMIYA, Bhubaneswae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Holiday
Good

8/10 – Goed

Sharmita, Mumbai

Negatief: Personeel en service, comfort kamer
Old Palace/Govt hotel - has worn out quite a bit..
This is a fab property, which was the erstwhile British palace etc.. which is now taken by the govt.. and the best part of this hotel is that it is perched bang on the water-front.. has its private jetty.. rich in heritage.. but the sad part is that its run by the govt so service is just like going to any govt office... many things about it feels old and not kept in the best of condition.. loos are v outdated...

6/10 – Redelijk

Joy P, Thiruvananthapuram

Positief: Comfort kamer
Courteous and helpful staff. Food is not up to the mark.

8/10 – Goed

Dr Sumana, Assam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay by the backwaters in Kochi
It was a short but lovely stay. The lake view rooms were cozy and clean. It literally felt as if we were floating on the lake. You could see ferries and launches, houseboats and big ships incessantly passing by near and far. It is slightly difficult to get around by public transport after dark. So, you do not have any other food options close by. Room service is good, restaurant always serves buffet meals, and could be a disappointment if you come in late. But the reception was very cordial and got us breakfast before 6:30 am. I loved the place and will like to come back again.

6/10 – Redelijk

Krishna Prema

10/10 – Uitstekend

k k , ahmedabad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing view of beach from room
we had booked the cottage for family..so cottage was on beach (seashore) view was unforgettable and wonderful. must to stay here

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid

2/10 – Ontzettend slecht

paul, adelaide australia

Negatief: Netheid, personeel en service en comfort kamer
If you want to experience faulty towers india!
Wow, once of the worst places I've stayed, unwelcoming staff that stare at you or walk away. Toilet ran all night in our room asked for it to be fixed so next day no flush at all lucky there was a bucket in the bathroom! Long way from the centre of the action - lift only goes up in the building we stayed in. Restaurant was strange to say the least!!!! Was cheep that's the only positive!

6/10 – Redelijk

Raj, Delhi, india

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
public sector woes
Although a very good property, the management is poor. The staff is disinterested, and therefore service is poor. Mosquitoes are a big nuisance, making it impossible to sit out in open. The surroundings of the island are not clean, leading to the problem. Our plants left outside were taken away. The breakfast was cold.

6/10 – Redelijk

Andrew, London

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Faded glory and poor maintenance
Hotel of faded glory on the end of a small island that is troublesome to get on and off.

8/10 – Goed

Ajay, San Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Location. Good Service.
I stayed here for a night and overall it was a pleasant experience. Rooms were clean and good. Their lake facing rooms were like tree house and well located for a nice view to the backwaters. Staffs were friendly and service was good.

2/10 – Ontzettend slecht

Manivannan, Bangalore

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mosquito bitten stay & apathy by staff - bolgatty
Had a terrible experience of apathy by staff at bolgatty resort. Mosquitoes day and night in your room. booked for lake view which was not provided. Had no other choice as I had paid in full during booking -my mistake. menu was same for 4 days at breakfast. Would not like to go there again.

6/10 – Redelijk

NADARASAN, N.AnnAdurai

Negatief: Personeel en service
Just an average resort need improvement in service
Allotted with wrong room when check in, not informed in person. Later after argument changed as per booking. Aircon was faulty in the night time.Location is not nearer to sightseeing places. Must cross the island to go to main places. CP breakfast is not upto the standard, in menu so many varieties but in actual idli Dosai,uppuma only have. Overall not upto expectation for the money paid.

8/10 – Goed

SHEIK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Susanne, Dragør

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trist og nedslidt Hotel.
De værelser de havde til os først der kunne vi slet ikke være - vi måtte brokke os utrolig meget for at få værelser vi overhoved kunne være i. Der kom 2 madresser til vores 2 børn hvor man skulle tro at de var hevet frem fra en baggård. Møj beskidte og total ulækre. Min søn måtte sove på en alt for lille sofa og min datter måtte sove i vores seng. Morgen maden var mega ringe. Intet godt kan siges om dette hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
beautiful location.
beautiful location, lots of greenery and water front and really enjoyed the location. lot of confusion among staff while billing. I had to make a complaint to Manager, However, the confusion was resolved.

10/10 – Uitstekend

Amina, M. London and kent.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here for 10 nights
Amazing place. No any faults. Best place in kerala to stay. Although foods the same every morning. Shower was cold on 3-4 days. The mature, pool, staff are great. Wifi paid at a charge but very poor although they are working on this. Very nice clean rooms facilities. Sheets not changed daily. Need transport to get to places. 2 - 5mins walk will get u on a boat transport to the main city which is 5 - 10mins boat ride.really truly beautiful and amazing. Despite the food is limited. Loved it as friends stayed at other places.this is the best place to stay. Friendly staff and very welcoming and accommodating. Hassel free.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent for privacy
Stay was fantastic,location was enviable but the food was superspicy and luke warm,complimentary ferry was rarely available,taxi & autos were loaded with various taxes instead of giving them freedom to operate independently. Staff was pleasant. No in-house entertainment activities. Operates to impress only dollar-wallas? Massage was unaffordable. Im.practical rates.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Looking in the mirror this hotel was very good with an OK pool. The menu is not the best but you can easily go into the Kochin area by local boat and get back easily. The personel is great and very helpful. The room standard is as expected, pretty ok. I think the hotel location is a good relaxing outpost from where you can easily explore the busy Kochin and beach areas. Good quality for the buck.

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Isdland paradise
Lovely spacious room. Bedding and towels could be modernized, room mostly clean, bathroom could have had a higher level of cleanliness. Lovely surrounds and interesting breakfast.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Bolghatty experience
We visit Bolghatty palace for its beautiful and serene atmosphere. The hotel needs to really improve its food nd beverages options. There is no room service available for food and bar choices are very very limited.

6/10 – Redelijk

Irene, London, UK

KTDC Bolgatty Island Resort, Kochi
Being on an island, It was delightful and a refreshing change to get across by ferry to all the the other places of interest. The air-conditioning system was noisy on our last night and on hindsight we should have reported this.