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Beoordelingen van Empire Royale Hotel - Hostel

2 out of 5
Empire Royale Hotel - Hostel
146 Dr Dadabhai Naoroji Rd, Empire Building, Fort, Mumbai, Maharashtra

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 1 van 6 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 6 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 6 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 6 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 6 beoordelingen" "

6,0/10

Netheid

6,8/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jitendra

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superb and very best location
1 nacht verbleven in september 2023

4/10 – Matig

NAYELI

Negatief: Netheid
Esta solo en el tercer piso y todas las habitaciones son para compartir
2 nachten verbleven in februari 2023
Reactie van Empire Royale op 22 jun 2023
Dear Mr.Nayeli,Namaste!Thank you for your feedback, looking forward to welcoming you soon again.Best RegardsManagement-Empire Royale.

10/10 – Uitstekend

Anto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cheap and better hotel near to csmt. Nice warming staffs
2 nachten verbleven in maart 2022
Reactie van Empire Royale. op 4 apr 2022
Dear Guest, Namaste! Thank you for taking the time to share your valuable feedback with us. We are delighted to know you find our property pocket friendly. Hope to see you soon again. Warm Regards, Management - Empire Royale.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
1 nacht verbleven in juli 2019
Reactie van Empire Royale op 27 jun 2023
Dear Mr.Guest,Namaste!!Thank you for your feedback, looking forward to welcoming you soon again.Warm Regards,Management-Empire Royale.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
I like overview of CST from the room in which i stayed , In Bathrooms , hangers was not present . Bed sheets has not been changed during 5 days . Saperate lockers was not provided ......foindivicustomers .
4 nachten verbleven in april 2019
Reactie van Empire Royale Hotel op 23 mei 2019
Dear guest, We thank you for choosing to stay with us and sharing your valuable feedback. We are pleased to know that you enjoyed the view from our property. We ensure Daily housekeeping is carried out for all the dormitories and bathrooms and are apologetic if your bed was missed during your stay. A notification to the 24/7 reception desk would've ensured that the changing of the bed sheet is done promptly. We have lockers in only 1 room type as of now, but have a luggage storage space in case required by our guests. We hope to see you again and offer better services on your next visit. Best regards

4/10 – Matig

Ashwa

Negatief: Personeel en service
Bedsheets were not clean. Good for single person not recommended for family
1 nacht verbleven in december 2018
Reactie van Team - Empire Royale Hotel op 5 jan 2019
Dear Guest, we thank you for choosing to stay with us and sharing your feedback. We regret the inconvenience caused and have taken the matter up with our housekeeping department. We assure you that corrective action has been taken and you wont face such an issue in the future. We hope to see you again and serve you better in the near future. Best regards, Team - Empire Royale Hotel