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Beoordelingen van Four Points by Sheraton Navi Mumbai, Vashi

4.5 out of 5
Four Points by Sheraton Navi Mumbai, Vashi
Plot 39/1 6 To 15 Sector 30a, Vashi, Navi Mumbai, Maharashtra

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 109 van 220 beoordelingen" "
Gastenscore: 8 - Goed. 71 van 220 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 220 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 220 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 220 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ronald

Reisde met partner
Positief: Personeel en service
Hotel werkt als een 5 sterrenhotel met alle nadelen maar niet meer de luxe en faciliteiten. Jammer want hotel ligt dichtbij treinstation en heeft goed ontbijt. Teleurstellend bijvoorbeeld dat je alleen kan zwemmen met een badmuts en dat je na een week nog steeds wacht op de vrijgave van de reservering op je credit card. Wat ik al schreef welnde nadelen en weinig voordelen.
2 nachten verbleven in maart 2024
Reactie van Kiran Muniraj op 11 mrt 2024
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.Warm regards, Team Four Points by Sheraton Navi Mumbai Vashi

10/10 – Uitstekend

Dionilka

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo fue increíblemente bien, las instalaciones, desayuno y asistencia del personal. 100 de 100!!!
7 nachten verbleven in april 2024

10/10 – Uitstekend

Ibrahim

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Hemant

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Plenty of nearby dining and shopping options. Quick connection to Palm Beach Road and opportunity to travel in either direction - Navi Mumbai and main Mumbai. Polite and efficient hotel staff and good breakfast spread made our experience memorable.
6 nachten verbleven in maart 2024
Reactie van Kiran Muniraj op 27 mrt 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best Regards,Kiran MunirajDirector of Operations

10/10 – Uitstekend

Ibrahim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ibrahim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
8 nachten verbleven in maart 2024
Reactie van Kiran Muniraj op 11 mrt 2024
Dear Guest, Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say.Best Regards,Kiran MunirajDirector of Operations

10/10 – Uitstekend

Deneise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel; my room was large, nice and very clean. Professional and friendly staff. I only stayed one night, but if I’m ever back again, my entire stay will be at this hotel!
1 nacht verbleven in februari 2024
Reactie van Kiran op 27 feb 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best Regards,Kiran MunirajDirector of Operations

10/10 – Uitstekend

Antony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024

6/10 – Redelijk

Murali

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Good hotel with convenient transport links. WiFi and room telephone was not working. No towels in bathroom upon check in. No laundry lists or bags in room either. Rooms need decorating and upkeep. Seem to be bent on maximising revenue rather than customer satisfaction. They seem to employ lots of freshers who lack basic communication skills. Should invest heavily in training staff.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024

10/10 – Uitstekend

A P

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

Marla

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruchita, Rizwan, and their teams always make me feel like I’m at home away from home. Thanks for everything, you always do, to make my stay so wonderful.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Aneesha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent, very courteous and helpful. We loved our room and enjoyed the breakfast buffet a lot.
8 nachten verbleven in december 2023

10/10 – Uitstekend

Aneesha

2 nachten verbleven in december 2023

10/10 – Uitstekend

Anand

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was execellent and very helpful. Restful experience. Enjoyed the breakfast spread
2 nachten verbleven in november 2023

4/10 – Matig

Shiv

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Good food and that is the only plus on this property.
2 nachten verbleven in november 2023

10/10 – Uitstekend

shailesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Yet another great stay at the four points team very friendly and helpful and watched India win in the really relaxing bar. Well done.
1 nacht verbleven in november 2023

6/10 – Redelijk

hari

2 nachten verbleven in november 2023

10/10 – Uitstekend

AMAR A

1 nacht verbleven in oktober 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
部屋が臭い
部屋が臭い。 これはカビの臭いなのか、何の臭いなのかわからないが臭いのが気になる。 全体的に清潔感が無いのでいろいろ触りたくないし、くつろげない印象。ベッドシーツは綺麗。しかし寝ていても空気？空調？が臭いので快適ではない。 朝食は好みではなかった。食べるものがなく困った。これは個人的な好き嫌いだろう。個人的感想です。 フロントのスタッフ対応はとてもよかった。親切で丁寧。スタッフさんのおかげで、また泊まっても良いかな、と思えるホテル。 今回は立地条件からホテルを選び、出張の関係で宿泊した。次回も泊まることになるだろうが、スタッフさんの印象が悪ければすぐに違うホテルに変えると思う。
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

HongSuk

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly crews!
6 nachten verbleven in oktober 2023

8/10 – Goed

Jeremy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service oriented staff
Good overall experience, away from the hustle and bustle of central Mumbai
9 nachten verbleven in oktober 2023

8/10 – Goed

Yu Chuan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Pretty

1 nacht verbleven in september 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 18 sep 2023
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.

4/10 – Matig

HWANG

3 nachten verbleven in september 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 18 sep 2023
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.

8/10 – Goed

Ashish

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place and we had a comfortable stay
1 nacht verbleven in augustus 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us.

8/10 – Goed

Abdullah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 11 sep 2023
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in juli 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 11 sep 2023
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us.

8/10 – Goed

MERO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasing. However, they need to improve on their break fast menu. Very poor breakfast menu
7 nachten verbleven in juli 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them.

10/10 – Uitstekend

VIJAY SINGH

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well located. Friendly & professional staff.
1 nacht verbleven in juli 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,Thank you for taking the time to review Four Points Sheraton – Navi Mumbai.

10/10 – Uitstekend

Nija

Reisde met familie
Positief: Netheid, personeel en service
Excellent location & friendly staff. Some rules should be kept for guests to quiet down after 12am midnight. It’s an inconvenience for other guests who sleep early & business guests who have to go to work the next day. Tx
1 nacht verbleven in juli 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,Thank you for sharing a wonderful feedback.I’m glad to know that our team succeeded in providing you with warm, intuitive and immaculate service throughout your visit and that you have left with great memories.We pride ourselves on offering warm and delightful service to our guests and are glad to know that you found our team's responsiveness to be excellent.

10/10 – Uitstekend

Htein

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No thank
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Ramdas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked the comfort of the bed and the room.
1 nacht verbleven in mei 2023

8/10 – Goed

Olaf

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Navi Mumbai recommendation for stay
Pretty good Hotel. Big and clean rooms. Service is excellent. Especially the man at the door 😉 and the breakfast service team.
2 nachten verbleven in mei 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Rita Mehrotra Dibble Archna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a short walk from a vibrant mall making dining and shopping so very easy. It is on a relatively quiet street. The amenities are standard for a five star hotel, but the staff and hospitality is beyond expectation. Nobody does hospitality like Indians, and this was top notch. The only disappointment was the spa - we tried to book services a couple of times unsuccessfully. Give that one a miss and enjoy the loveliest service and excellent food at the hotel.
10 nachten verbleven in april 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

VASANTHA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in maart 2023

10/10 – Uitstekend

HEMANT

1 nacht verbleven in maart 2023

10/10 – Uitstekend

YIMING

6 nachten verbleven in maart 2023

6/10 – Redelijk

C S

Reisde met familie
Location is near a mall, but area outside conjusted
1 nacht verbleven in maart 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,Thank you for taking the time to share your review

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2023

6/10 – Redelijk

Keng Siang

Zakenreiziger
Positief: Personeel en service
Prices are steep. Not value for money.
3 nachten verbleven in januari 2023
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,We regret the inconvenience caused to your during your stay.

10/10 – Uitstekend

Suppan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
4 nachten verbleven in januari 2023
Reactie van Team Four Points by Sheraton Navi Mumbai Vashi op 9 jan 2023
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us.

8/10 – Goed

Sandra

1 nacht verbleven in december 2022
Reactie van Four Points by Sheraton Navi Mumbai Vashi op 29 dec 2022
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us. Regards, Team Four Points by Sheraton Navi Mumbai Vashi

10/10 – Uitstekend

Kalyan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel in Navi Mumbai
Excellent location and good value hotel . Staff are well trained and super friendly. Gym is fantastic . Breakfast is very good with good friendly Chef and staff.
1 nacht verbleven in december 2022
Reactie van Four Points by Sheraton Navi Mumbai Vashi op 29 dec 2022
Dear Guest,Thank you for sharing a wonderful feedback.I’m glad to know that our team succeeded in providing you with warm, intuitive and immaculate service throughout your visit and that you have left with great memories.We pride ourselves on offering warm and delightful service to our guests and are glad to know that you found our team's responsiveness to be excellent.Warm Regards,Team Four Points by Sheraton Navi Mumbai Vashi

10/10 – Uitstekend

prashant

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Place is very nice and next to a mall so you will number of options for food also if you have spare time then you can spend your time in a mall next to it
1 nacht verbleven in december 2022
Reactie van Team Four Points by Sheraton Navi Mumbai Vashi op 29 dec 2022
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Warm Regards,Team Four Points by Sheraton Navi Mumbai Vashi

10/10 – Uitstekend

RAJESH

3 nachten verbleven in december 2022
Reactie van Regards, Team Four Points by Sheraton Navi Mumbai op 5 sep 2023
Dear Guest,Thank you for taking the time to share your review

8/10 – Goed

Juan Eduardo

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
En la noche en front desk solo tiene a 1 sola persona antendiendo deberian tener 2 personas
2 nachten verbleven in november 2022
Reactie van Team Four Points by Sheraton Navi Mumbai Vashi op 8 dec 2022
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.

4/10 – Matig

Harshal

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not recommended
I stayed at this property several times before Covid. but i am sure that they are not maintaining rooms as they were stinking, Bathroom was not cleaned properly. Food is nice at this property but paying such a high price for such room is not worth.
2 nachten verbleven in november 2022
Reactie van Four Points by Sheraton Navi Mumbai Vashi op 25 nov 2022
Dear Guest,We appreciate the time you have taken to share your experience at Four Points by Sheraton – Navi Mumbai.We regret that we were unable to live up to your expectations on this last visit, we understand your concerns and have taken measures to address them. It will be our sincere endeavour to prove our commitment to excellence and regain your trust.We look forward to your visit and giving us the opportunity to serve you with our authentic Hospitality.Warm Regards,Team Four Points by Sheraton Navi Mumbai Vashi

10/10 – Uitstekend

HEMANT

1 nacht verbleven in november 2022
Reactie van Four Points by Sheraton Navi Mumbai Vashi op 25 nov 2022
Dear Guest, Thank you for leaving a review and we are glad that you enjoyed your experience with us. Warm Regards,Team Four Points by Sheraton Navi Mumbai Vashi