The listing for this hotel is misleading and I'm not sure if it's on hotels.com's end or the hotel itself. I booked this hotel because I was arriving fairly late and it had a 24 hour front desk. It also said there is a bar and restaurant at the hotel. These are the things that made me choose this hotel. When we found the hotel, we were told they have 2 hotels with the same name and everyone always thinks its the one we were at. The one we were at did in fact have someone working reception and it did in fact have a bar and restaurant. After looking at the address on hotels.com, the one we are booked for is arpund the corner. Okay, that's not a big deal. When we got to that one, there is in fact no 24 hour front desk. The front desk closes at 1030pm. We were able to get in from another guest opening the door to leave and I found a paper with my name and room number just sitting on the counter (for anylne to see). We called the number listed for after hours check in and we were able to get our key via lockbox. I double checked the listing on hotels.com. The address we were at is in fact the one being advertised as having a 24 hour front desk with a restaurant and bar when those amenities are for the one around the corner with a different address. It felt very bait and switchy. The room itself was basic, bathroom was kind of old and run down, and the area around wasn't great.
The positives: its proximity to the central train station and not far from Marienplatz and all that.