Details aan de binnenkant

Beoordelingen van Hotel Monaco

Hotel Monaco
Schillerstr. 9, Munich, BY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 100 van 325 beoordelingen" "
Gastenscore: 8 - Goed. 134 van 325 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 325 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 325 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 325 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in april 2019
Reactie van CB op 5 apr 2019
hello and thank you for your feedback. We are very happy to see that you felt comfortable during your stay at our Hotel Monaco and glad you enjoyed our service. It is very important for us that our guest feel welcomed and taken care of by our team. All the best your Hotel Monaco Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Minihotel in rosse / uitgaansbuurt. Kamer schoon evenals badkamer, ontbijt goed. Niet mogelijk om te slapen met ramen op kiepstand vanwege veel lawaai vanaf de straat. Oma-stijl inrichting.
1 nacht verbleven in mei 2018
Reactie van cb op 23 mei 2018
Dear guest, thank you very much for taking time to write are review and that you were in general satisfied with your choice. Best wishes your Hotel Monaco Team.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We will not go to hotel Monaco
We had a problem with our reservation and the customer service was terrible. They did nothing to try to help us, did not care, and basically said it was "too bad". We will not be re-booking this hotel again.
2 nachten verbleven in september 2020
Reactie van cs op 7 okt 2020
Dear TIm, can you please tellus which problem you had? As far as I can remember did you cancel your non refundable booking at the day of our arriving? So how can you have any experience with us? with best regards Christine

6/10 – Redelijk

Oskar

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in september 2020
Reactie van CS op 23 sep 2020
Lieber Gast, danke für Ihre wenn auch knappe Bewertung. schön wäre es gewesen, wenn Sie uns etwas näher erklärt hätten, was für Sie noch verbessererungswürid wäre. Vielleicht das nächste Mal? Wir wünschen Ihnen alles Gute. Ihr Hotel Monaco Team

10/10 – Uitstekend

Frick, Berlin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft ist zentral, gemütlich und preiswert. Das Personal sehr freundlich und nett. Das Frühstück ist der Hammer, für jeden etwas dabei.
1 nacht verbleven in februari 2020
Reactie van CB op 9 feb 2020
Lieber Herr Frick, herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass wir Sie in allen Punkten überzeugen konnten und Sie schöne Tage in München hatten. Wir wünschen Ihnen alles Gute. Ihr Hotel Monaco Team.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gut, aber wärmer wäre noch besser.
Räumlich, rein und freundlich. Aber das Wärmeapparat funktionierte nicht optimal. Deshalb das Zimmer ein bisschen kalt.
3 nachten verbleven in oktober 2019
Reactie van bruni op 3 feb 2020
Lieber Gast, herzlichen Dank für diese freundliche Bewertung. Wir versuchen stets, unser Bestes zu geben. Schade, daß Sie uns nicht sofort über die kühle Heizung informiert haben. Bestimmt hätte man Abhilfe schaffen können. Alles Gute für Sie wünscht Ihr Hotel Monaco Team

8/10 – Goed

Jerome

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon rapport qualité/ prix !
Tres bon séjour. Et super rapport qualité/ prix ! La chambre est propre même si la décoration fait un peu kitsch
1 nacht verbleven in januari 2020
Reactie van CS op 26 jan 2020
Dear guest, thank you very much for your kind and postive words regarding your stay at our Hotel Monaco. We are happy that you enjoyed your stay with us even the interieur is not 100% your taste:). Wish you all the best Christine and her team.

10/10 – Uitstekend

Martina

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Klasse. Sehr freundlich.
1 nacht verbleven in januari 2020
Reactie van CB op 21 jan 2020
Dear Martina, thank you very much for taking time to give a feedback. We are so happy that you were so satisfied with our service and hospitality, the quality and cleanliness of our rooms and enjoyed the great location near to the main square, shopping and restaurants. Wish you all the best Christine and her team

10/10 – Uitstekend

Patric Alain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr gut für alle Teilnehmer des Sensual Festivals
Sehr nette Bedienung, sehr zentral gelegen.
2 nachten verbleven in januari 2020
Reactie van bruni op 9 jan 2020
Lieber Patric, vielen herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, daß wir Ihre Bedürfnisse zu 100% erfüllen konnten und Sie eine gute Zeit in München verbracht haben. Alles Gute wünscht Ihr Hotel Monaco Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2019
Reactie van CS op 3 jan 2020
Dear guest, we are sorry if your stay with us was not what you were expecting. Unfortunately you didn't explain what you were missing or what we could improve. But we hope you enjoyed our great city. Best regards Your Hotel Monaco Team.

10/10 – Uitstekend

Silke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van CS op 26 jan 2020
Lieber Gast, ganz herzlichen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie 100prozentig zufrieden waren mit unserer angebotenen Leistung und wir Ihnen dadurch einen schönen Aufenthalt bereiten konnten. WIr wünschen Ihnen alles Gute Ihr Hotel Monaco Team.

10/10 – Uitstekend

Wan-Siong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff were extremely friendly and helpful.
2 nachten verbleven in december 2019
Reactie van CS op 16 dec 2019
Dear guest, thank you so much for your feedback. We are very happy to read that you were to 100% satisfied with your stay with us and for your compliments regarding our team. It is always our dedication to give our guests the feeling like being at home and that we try to do our best to make their stay as comfortable as possible. Wish you all the best. Christine and her team.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van CS op 14 dec 2019
Dear guest, we are very happy to read that you were to 100% satisified with your stay at our Hotel Monaco and had a good time. What a great motivation for us! We wish you all the best Your Hotel Monaco

10/10 – Uitstekend

PAVEL

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Отличное расположение, рядом с вокзалом.
1 nacht verbleven in november 2019
Reactie van CS op 24 nov 2019
dear guest thank you very much for your great feedback. We are so happy that you were 100 % satisfied with your stay at our hotel Monaco and had obviousley a great time. Wish you all the best your Christine and the Monaco team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
schöner Aufenthalt
1 nacht verbleven in november 2019
Reactie van CS op 14 nov 2019
Dear guest, thank you very much for taking time to write a review. We are happy that you enjoyed your stay with us and that everything was to your 100% satisfaction. Best wishes Christine and her team

8/10 – Goed

MENG-SHENG

Positief: Personeel en service, staat van de accommodatie en faciliteiten
大致上課
房間還可以,櫃台服務人員非常友善。
5 nachten verbleven in oktober 2019
Reactie van CB op 23 okt 2019
Hello and thank you very much for taking time to give a feedback. We are happy that you enjoyed your time at our hotel and had a good time in Munich. Your Hotel Monaco team

6/10 – Redelijk

Ilya

Positief: Netheid, personeel en service
Just ok
An ok hotel in a very colorful neighborhood. Close o the center and central train station..
2 nachten verbleven in oktober 2019
Reactie van CS op 19 okt 2019
dear guest, thank you for your feedback. You are right Munich is coloured something we are proud of and of course near train station, where tourists all over the world arrive and leave especially. All the best Christine and her team.

10/10 – Uitstekend

Mahendran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay!
Excellent stay, good friendly staff. Thank you! Area was close to train station. All good!
3 nachten verbleven in oktober 2019
Reactie van Bruni op 12 okt 2019
Dear Mahendran, we are very pleased to read that you enjoyed your stay with us. We hope to welcome you back in Munich soon. Kind regards, Monika, Hotel Monaco

8/10 – Goed

Jang-Jae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
주차장 가깝고 좋은 위치
좁지만 안락했고 위치가 굉장히 좋았다. 주차장도 근처에 있다
1 nacht verbleven in oktober 2019
Reactie van Bruni op 11 okt 2019
Dear Jang-Jae, Hello from Munich and many thanks for taking the time to give us a feedback regarding your stay at Hotel Monaco.It is truly easy to explore the city from this spot. We hope to welcome you soon again and send our best wishes from Munich. Warm regards, Monika

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint and cute.
1 nacht verbleven in oktober 2019
Reactie van CS op 4 okt 2019
Dear guest, thank you very much for your nice 4 out of 5 review. We are happy that you liked the individuel style of our rooms and enjoyed your stay. We would appreciate to welcome you once again. Christine and her team.

10/10 – Uitstekend

JeffW

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little old, but very clean, very comfy beds, very friendly staff.
1 nacht verbleven in september 2019
Reactie van CS op 4 okt 2019
I am happy to see that you felt comfortable and liked our friendly and helpful service as well as that you mentioned the cleaness of your room. This makes our room maids very happy. I wish you all the best. Christine and her team.

8/10 – Goed

mijin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
전체적인 시설이 세련된건 아니예요. 하지만 옥토버페스트 기간에 중앙역 등 가까운 곳을 찾는다면 최적이라고 생각합니다.
2 nachten verbleven in oktober 2019
Reactie van CS op 5 okt 2019
Dear guest, thank you for taking time to write a review. We are happy that you enjoyed your stay and had a good time in Munich. All the best Christine and her team.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in september 2019
Reactie van CS op 4 okt 2019
Dear guest, my team and I were very happy to see that you had a pleasant stay with us and glad you enjoyed our service and facilities obviously. It is our dedication to ensure our guests feel welcomed and taken care of. All the best Christine and her team.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van SB op 27 sep 2019
Dear guest, thank you for your feedback even it is a little bit difficult for us to find out what we could improve in your opinion without explaining or describing details. Maybe you send us directly an email? Best regards Christine

10/10 – Uitstekend

Michel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My only word to them : Shower-Head and review plumbing. The shower was kinda weak. Also having to wait every time to get the door unlock (Nighttime I can deal with it, but broad daylight...) Otherwise, it was very nice. I would return there next year
5 nachten verbleven in september 2019
Reactie van CS op 27 sep 2019
dear guest, we are happy to read that you enjoyed your stay with us and had a good time. Thank you very much for the tipp with the shower. We will check immediately. We are looking forward welcoming you hopefully next year. All the best Christine and her team

6/10 – Redelijk

Robert

Positief: Netheid
Negatief: Comfort kamer
OK for a place to sleep
A small, no frills hotel in a not so great neighborhood (3 "gentlemen's clubs" on the same block). Convenient walking distance to the train station and Oktoberfest grounds. Room was small, bathroom and shower barely large enough for one person.
2 nachten verbleven in september 2019
Reactie van CS op 26 sep 2019
Dear guest, thank you for your feedback. The neighborhood is as multi as all the people you meet here. This makes the area so individual and special. We hope you enjoyed the oktoberfest and had no problems with all the different people you met there and maybe share a beer. Best wishes Christine

6/10 – Redelijk

Laura

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Los comentarios son muy importantes para todos
La atención muy buena y el hotel incomodo para nosotros, camas en mal estado hay mucho ruido por la ubicación del hotel y no hay cortinas para la luz q entra por las ventanas, el desayuno como todos siempre lo mismo y de poca calidad.
4 nachten verbleven in september 2019
Reactie van CB op 22 sep 2019
Dear guest, we are sorry that you we couldn't fullfill your expectation. We are located in the middle of the city, which means all important sightseeings, restaurants, shops etc are in walking distance which we thinks is very comfortable, but of course it means also a little bit more noise. Maybe you tell us in a personal email what you were missing at our breakfast buffet? We always like to improve our service. All the best Christine and her team.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Affordable and in a good location
Near to Munich main station with a very friendly staff.
1 nacht verbleven in september 2019
Reactie van CS op 19 sep 2019
dear guest, in the name of my team and me Ithank you for taking time to give us a feedback. We are happy to see that you enjoyed your stay, appreciate the location of the hotel and that our staff could help you in anyway. All the best Christine and her team.

4/10 – Matig

Lei

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nie wider!
Pro: Location direkt am HBF. Nettes Personal. Contra: Badzimmer stinkt! Ich habe Doppelbett gebucht, und bekamm 2 super schmale Einzelbetten.
1 nacht verbleven in september 2019
Reactie van CB op 8 okt 2019
Dear guest, thank you for your feedback. We are sorry that the bed was not your taste but happy that our team could help you and that you appreciate the location. Best regards. Hotel Monaco

2/10 – Ontzettend slecht

Hassan

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in september 2019
Reactie van Bruni op 13 sep 2019
DEar Hassan, we are very sorry to read that your stay with us did not meet your expectations.We are always working hard on remaining our high standards and would be happy to hear from you directly in order to discuss what exactly made you unhappy. Please do not hesitate to contact us at any time. we are looking forward to hear from you soon again. Kind regards, your Hotel Monaco Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bilingual staff are knowledgeable, and friendly. The breakfast is delicious.
4 nachten verbleven in augustus 2019
Reactie van Moni op 6 sep 2019
Dear Guest, thank you very much for your review. We are happy when our guests are happy and always try to do our best. Hope to see you again in Munich

10/10 – Uitstekend

N.H., Berlin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr zuvorkommendes Personal, zentrale Lage, großes Zimmer; gerne wieder!
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is home away from home
I felt so very welcome and at home - this is a very beautiful non-chain hotel run by a lovely woman, who decorated with love and heart
1 nacht verbleven in augustus 2019
Reactie van CS op 20 aug 2019
Dear guest, thank you so much for this lovely review. My team and I are very glad that you enjoyed your stay with us. It is my dedication that my guests feel like staying at home and have a wonderful time. All the best for you. Christine and her happy team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Die Zimmer sind sehr schön und herzig eingerichtet.
2 nachten verbleven in juli 2019

8/10 – Goed

Roderick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Monaco Munich
Hotel Monaco is a traditional German independent small hotel, that provides accommodation and breakfast. It is very centrally located in a quiet side street close to the main station. There are shops, bars and restaurants very close by. The staff are very friendly and all speak English. The bedroom and bath room are clean, neat and tidy and of a reasonable size for this price bracket. Would return.
5 nachten verbleven in juli 2019
Reactie van CS op 23 jul 2019
Dear Roderick, thank you very much for your nice review and the positive words about our team and the cleanness of our rooms. We are happy that you had obviously a good time and enjoyed the stay at our hotel. Wish all the best Christine and her team

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en comfort kamer
Cute clean stay
A clean and friendly place tucked above a bustling neighborhood. Decor was very cute, old fashioned. Place was clean and staff extremely friendly and helpful. Neighborhood is a bit raucous at night, but lovely diverse street life in daytime. Many good eateries around. No air conditioning.
1 nacht verbleven in juli 2019
Reactie van CS op 21 jul 2019
Dear Melissa, thank you very much for your detailed and positive feedback and the good description of the area:) We like. I am happy that my team and I could help you to have a good time in Munich and looking forward welcoming again. All the best Christine and her team.

8/10 – Goed

Gabriela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr zentrales, preisgünstiges Hotel mit Charme
Sehr freundliche und hilfsbereite Gastgeberin. Frühstücksbuffet kostet 11 Euro extra aber es lohnt sich. Viele Sachen stellt sie selber her. Hatten das Zimmer gegen die Schillerstrasse, war in der Nacht daher etwas laut aber die Austattung des Zimmers und des Bades war sehr liebevoll und schön.
1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Tung-Che

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
如果住不慣2星飯店千萬不要嘗試
房間裡沒有衛浴設備,地點在出入複雜處;枕頭有別人的味道,訂兩晚只住一晚就逃出來了!
2 nachten verbleven in juli 2019
Reactie van CS op 21 jul 2019
Dear guest, we are sorry that you were not satisified with your choosen room. Maybe next time you book a room with private bathroom if this is more convenient for you? Or you come directly to the reception and ask for a upgrade? The same with the pillow. We love to help and support our guest so they have a good stay. But we have to know. Best regards Christine and her team.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019
Reactie van CS op 8 jul 2019
Dear guest, my team and I are very happy to see that you had a wonderful stay with us and very glad you enjoyed our services and facilities. It is our aim to ensure our guests feel welcomed and are talen care of by us. All the best for you Christine and her team

8/10 – Goed

Onerva

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Kiva pieni hotelli
Ihan kiva hotelli ja henkilökunta. Meillä oli huone jaetulla vessalla kahden muun huoneen kanssa. Huone siivottiin joka päivä, mutta lattiaa ei pyyhitty tai imuroitu ainakaan kunnolla. Ilmastointia ei ollut, joten ikkunoita oli pidettävä auki lähes aina. Huoneessa oli kyllä tuuletin. Viileällä ilmalla se ei ollut ongelma, koska ikkunat olivat sisäpihalle. Kylpyhuone oli ihan siisti, mutta sisäkatto kaipaisi siivousta ja ilmanvaihto tehostamista.
6 nachten verbleven in juni 2019
Reactie van CS op 4 jul 2019
Dear guest, thank you for taking time to write a review. We are happy that you enjoyed your stay and thanks a lot for your cleansing tipp. I will directly talk to my room maids. All the best Christine.

8/10 – Goed

Shean-Jen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2019
Reactie van CB op 2 jul 2019
Dear Shean-Jen, we are happy to see that you had a good time at our Hotel Monaco and enjoyed your stay in our beautiful city.All the best for you. Christine and her team.

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Near train station. Neighborhood dicey at night. Good breakfast. Pleasant, helpful staff. Navigating Munich was difficult.
2 nachten verbleven in mei 2019
Reactie van CB op 28 mei 2019
dear guest, My team and I say thank you for your great review. Best motivation ever to give our best! We are really happy that you enjoyed your stay at our Hotel Monaco and had a great time in Munich. Best wishes Chrstine and her team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable!
Hotel was very clean and comfortable! The hosts were amazing and very helpful with the questions we had. Breakfast was very tasty and freshly made. The noise level at night was louder than we are used to since we are not night owls.
3 nachten verbleven in mei 2019
Reactie van CS op 26 mei 2019
Dear guest, thank you for your review. I am happy that my team and I could help and support you to have a good time in Munich and that our breakfast was a good start for you in the day. It looks as you enjoyed your stay with us depsite your 6 points only. Nevertheless all the best for you.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very cute hotel, with lovely staff. Extremely convenient for train station and major sights are all within walking distance. Very good value. Breakfast and wife excellent.
1 nacht verbleven in mei 2019
Reactie van CB op 20 mei 2019
Dear Mary, I was very happy to see that you had a pleasant stay with us and glad you liked our friendly and helpful service as well as the central location nearby the the city center and the most popular sight seeings. It is our dedication to ensure our guests feel welcomed and are taken care of by my team. I hope to welcome you soon. Kind regards Christine

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
GWに3泊宿泊しました。6か月前に予約しバスタブのある部屋をリクエストしましたが、メッセージの返信はなくリクエストを無視されました。結局、シャワーブースのみの部屋に説明もなく案内され、しかも写真に出ている部屋より狭い ソファのスペースのない部屋でした(608号)。 スーツケースは2つ広げられず、床板が一部ずれて隙間ができている危険を感じる部屋で、翌日、写真とも違うのでより広い部屋へのチェンジを要求しましたが「It's too late.」といわれ断られました。部屋には冷蔵庫、セイフティパックボックスはありません。 また、バスローブがありましたが、使用したものがそのまま(濡れたまま)部屋のフックにかけてあり交換してもらえませんでした。このホテルはバスマット、シーツも交換しません。バスマットも濡れたままでしたので2日目からは使用しませんでした。 シャワーは熱くなったりぬるくなったリし、部屋には油圧ヒーターが2つありましたが、一つは壊れており、もう一つは温度上昇が悪く温まらませんでした。冬に泊まる方はかなり寒いと思います。また、クローゼットには扇風機が置いてあり夏は扇風機のみでの対応になるようですので、かなり厚いと思います。 ホテルの入口はブザー式でわかりにくく、エレベーターは2人でいっぱいになるくらいの大きさ、フロントは5階にありエレベータで5階までは行けますが、今回案内された6階へはエレベータが使えず、階段を使うしかなく、重いスーツケースを引きずりながら部屋まで行きました。
3 nachten verbleven in mei 2019
Reactie van CB op 20 mei 2019
Dear guest, we are sorry that not everything was to your satisifaction. Guest who are staying on the 6th floor we always offer to bring them up with the elevator -this must have been a big misunderstanding. Please apologize. Guests who want to have new towels, just have to throw them on the ground- a common practise in hotels to protect environment. We are sorry too if this didn't happen in your case. Despite all these misunderstanding I hope at least you enjoyed our great city. Best wishes Christine

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van CS op 17 mei 2019
dear guest, thank you for your good review. I am happy to see that you enjoyed your stay and where very satisfied with everything we were offering for having a pleasant stay. Best wishes Christine and her team.

10/10 – Uitstekend

María del Mar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van CS op 16 mei 2019
dear guest, thank you so much for your wonderful review. I am really happy that everyhting was to your 100% satisfaction and that you had a great time during your stay with us. All the best Christine and her team.

8/10 – Goed

Priscila

Positief: Netheid, personeel en service en comfort kamer
Os funcionários são mto simpáticos e o quarto parece a casa da vovó. A localização parece bem estranha pois tem várias casas de strip em volta mas não tivemos nenhum problema de segurança. Nós tínhamos reservado com a condição de pagar no check In. Qdo chegamos lá já tinha m debitado no cartão de crédito e disseram q não podiam desfazer. Na ocasião sei se foi problema do hotel ou do site hotéis.com
1 nacht verbleven in mei 2019
Reactie van CB op 11 mei 2019
dear guest, thank you very much for taking time to write a feedback. I am happy that my team was so helfpul and supporting to make your stay a pleasant one and that you liked the style of our rooms. Wish you all the best. Christine and her team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Die Mitarbeiter waren alle überaus freundlich und sehr hilfsbereit, was den Aufenthalt sehr angenehm gemacht hat. Die Zimmer waren sehr sauber und das Hotel hatte eine super Lage. Ich würde es an alle weiterempfehlen da auch die Kosten, gerade für diese Lage in München, sehr günstig waren.
2 nachten verbleven in mei 2019
Reactie van CS op 11 mei 2019
ich freue mich, dass Sie sich bei uns wohlgefühlrt haben und wir Sie von uns überzeugen konnten. Besonders freue ich mich über das Lob an unser Team. Feedback wie das Ihre sind eine tolle Motivation. Ich würde mich freuen, Sie bald wieder als unseren Gast begrüßen zu dürfen.