Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 402 van 697 beoordelingen" "
10 - Uitstekend
402
Gastenscore: 8 - Goed. 221 van 697 beoordelingen" "
8 - Goed
221
Gastenscore: 6 - Redelijk. 49 van 697 beoordelingen" "
6 - Redelijk
49
Gastenscore: 4 - Matig. 18 van 697 beoordelingen" "
4 - Matig
18
Gastenscore: 2 - Ontzettend slecht. 7 van 697 beoordelingen" "
2 - Ontzettend slecht
7
9,2/10
Netheid
9,0/10
Personeel en service
8,8/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Bas
29 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bas
1 nacht verbleven in augustus 2023
Reactie van Ann-Kathrin L. - Guest Relations Manager op 9 sep 2023
Dear Bas, Thank you very much for your amazing rating regarding your recent stay at our NH Collection München Bavaria.We are more than happy that you enjoyed your overall stay with us. We would be happy to welcome you back soon. Best regards, Ann-Kathrin L. Guest Relations Manager
10/10 – Uitstekend
Esther
Reisde met een groep
20 jun 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Minder goede WiFi.
Super gelegen!
Esther
2 nachten verbleven in juni 2022
Reactie van NH Collection München Bavaria op 21 jun 2022
Dear Esther,
Thank you very much for your recent stay at our NH Collection München Bavaria and that you have taken the time to share your impression with us.
It is nice to see that you especially liked our unique location.
However, we would like to apologize for the inconvenience caused regarding our WIFI.
We are very much looking forward to welcoming you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
27 jan 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooiu
mooi hotel vlakbij station
Geverifieerde reiziger
1 nacht verbleven in januari 2022
Reactie van NH Collection München Bavaria op 27 jan 2022
Dear Mooiu,
Thank you so much for your great review.
We are delighted to see that you have enjoyed your stay at our NH Collection München Bavaria especially with our central location in the heart of Munich.
It would be our pleasure to welcome you back soon.
Best regards,
Markus F.
Management Assistant
10/10 – Uitstekend
Ronald
30 dec 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ronald
1 nacht verbleven in december 2021
Reactie van NH Collection München Bavaria op 31 dec 2021
Dear Ronald,
Thank you very much for your recent stay at our NH Collection München Bavaria.
We are delighted to see that you have enjoyed your time at our Hotel.
It would be our pleasure to welcome you back soon.
Best regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
Fabian
Zakenreiziger
18 okt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall very good experience
Great place with nice breakfast and good service!
Fabian
2 nachten verbleven in oktober 2021
Reactie van NH Collection München Bavaria op 18 okt 2021
Dear Fabian,
Thank you so much for your great review.
We are delighted to see that you have completely enjoyed your stay at our NH Collection München Bavaria and that you especially liked our excellent location, our varied breakfast as well as our good service.
It would be our pleasure to welcome you back soon.
Best regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
Annemieke
9 aug 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel. Een echte aanrader!
Super hotel met heel vriendelijk personeel. Mooie ruime kamer met fantastisch uitzicht over de stad. De ligging is fantastisch. Alles op loopafstand.
Het ontbijt is heel erg uitgebreid ondanks de corona crisis. Echt een aanrader!
Annemieke
2 nachten verbleven in augustus 2020
Reactie van NH Collection München Bavaria op 10 aug 2020
Dear Mrs Annemieke,
Wow! Thank you so much for your great review and your high rating.
We are delighted to see that you have enjoyed your stay at our NH Collection München Bavaria that much and that you especially highlight our friendly staff, our comfortable rooms, our unique location as well as our varied breakfast buffet.
It would be our pleasure to welcome you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
8/10 – Goed
Hilde, Pepingen
Reisde met partner
31 jul 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant and modern hotel, great location : near train station and at walking distance from main square. Much appreciated their mail regarding road works, guiding us to nearby parking. Well organized corona measures.
Hilde
1 nacht verbleven in juli 2020
Reactie van NH Collection München Bavaria op 4 aug 2020
Dear Hilde,
Thank you so much for your great feedback. We highly appreciate this.
It is so nice to see that you have enjoyed your stay at our NH Collection München Bavaria and that you liked our great location, our measures we have taken regarding the current Covid-19 situation as well as our organization regarding the parking situation.
It would be our pleasure to welcome you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
8/10 – Goed
Geverifieerde reiziger
14 jul 2020
Geverifieerde reiziger
1 nacht verbleven in juli 2020
Reactie van NH Collection München Bavaria op 15 jul 2020
Dear Valued Guest,
Thank you very much for taking your time to rate your stay with us. We highly appreciate it.
It is nice to see that you have enjoyed your stay at our NH Collection München Bavaria and we are looking forward to welcoming you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
giovanni
22 jun 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel dat zeker aan te raden is
mooi hotel, met heel vriendelijk personeel , ideaal gelegen wanneer je aankomt met de trein of metro.
Grote ruime kamers. NH staat altijd voor kwaliteit.
Ondanks de beperkingen die er waren wegens Corona hebben we toch 100% kunnen genieten van dit hotel.
Hadden een kamer op de 15de verdieping, waardoor je een heel mooi uitzicht hebt over Munchen
giovanni
3 nachten verbleven in juni 2020
Reactie van NH Collection München Bavaria op 22 jun 2020
Dear Giovanni,
We would like to thank you very much for taking the time to share your experiences with us.
We are delighted to read that you had an extraordinary stay with us and that you value the measures we have taken.
Our guests´ well-being is of utmost importance to us and each and every team member is proud to be your host.
It is so nice to see that you especially highlight our beautiful rooms, our great location as well as our friendly staff.
We are looking forward to welcoming you back again in the near future.
With kind regards,
Magdalena R.
Guest Relations Manager
8/10 – Goed
Tiny
Zakenreiziger
8 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel, ook zeer gunstige liggen ten opzichte van openbaar vervoer
Tiny
1 nacht verbleven in februari 2020
Reactie van NH Collection München Bavaria op 9 mrt 2020
Dear Tiny,
Thank you so much for your recent stay and for taking your time to rate your stay with us.
It is really nice to see that we were able to meet your expectations and that you especially liked our unique location.
We look forward to welcoming you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
24 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heerlijk hotel, ontbijt is super, kamer en bed goed, ruim, alle voorzieningen incl. koffie en thee, roomservice snel, lekker en niet duur.
Geverifieerde reiziger
3 nachten verbleven in februari 2020
Reactie van NH Collection München Bavaria op 26 feb 2020
Dear Valued Guest,
Thank you so much for your great review.
We are more than happy to see that you have enjoyed your stay in our Hotel and we look forward to welcoming you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
8/10 – Goed
Tiny
Zakenreiziger
9 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tiny
3 nachten verbleven in februari 2020
Reactie van NH Collection München Bavaria op 11 feb 2020
Dear Tiny,
Thank you very much for your recent stay and for taking your time to rate your stay with us.
It would be our pleasure to welcome you back soon.
With kind regards,
Magdalena R.
Guest Relations Manager
10/10 – Uitstekend
Matthew
Reisde met partner
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel to stay at in Munich, located very close to the central station which allows you take the train from another city or the airport. Its location within Munich allows you to get anywhere in the city without ease as its also close to all the transportation types. Hotel rooms were clean and modern which is great! Would definitely stay here again if we were in Munich.
Matthew
5 nachten verbleven in april 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 3 mei 2024
Dear Matthew,Thank you for your positive feedback about NH Collection München Bavaria. We are thrilled to hear that you appreciated the prime location of our hotel.It's always our goal to provide convenience and comfort to our guests, and your comments affirm our commitment to maintaining an excellent location for all traveling needs.We hope to have the pleasure of welcoming you back again soon.Best regards, Ann-Kathrin L.- Guest Relations Manager
8/10 – Goed
Guy
26 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Guy
3 nachten verbleven in april 2024
10/10 – Uitstekend
Miguel A
Reisde met familie
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excepcional Breakfast was outstanding
I very nice hotel Everything perfect The staff all over very nice and sympathy
Miguel A
3 nachten verbleven in april 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 2 mei 2024
Dear Miguel A,Thank you very much for your exceptional review of NH Collection München Bavaria. We are thrilled to hear that you found the breakfast outstanding and our hotel to your liking in every aspect.Your compliments about our staff being very nice and sympathetic are especially gratifying. We strive to create a welcoming and friendly atmosphere for all our guests, and it’s wonderful to know that we succeeded during your stay.We look forward to the opportunity to welcome you back soon and provide another perfect experience.Best regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Marlo
Reisde met familie
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Close to train station, very clean, modern easy to walk to old town.
Marlo
4 nachten verbleven in april 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 2 mei 2024
Dear Marlo,Thank you for taking the time to share your positive experience at NH Collection München Bavaria. We are delighted to hear that you found our hotel to be great, appreciated its proximity to the train station, and enjoyed the cleanliness and modern amenities.It's wonderful to know that our location made it easy for you to explore the old town. We strive to ensure every guest has a comfortable and enjoyable stay, and your feedback is a valuable part of that effort.We look forward to welcoming you back in the near future for another pleasant stay.Best regards,Maximilian W. - Assistant Guest Relations Manager
8/10 – Goed
Hunter
11 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hunter
6 nachten verbleven in april 2024
10/10 – Uitstekend
Stephanie
10 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would recommend this hotel. Great location. Great property. Great staff.
Stephanie
6 nachten verbleven in maart 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 11 apr 2024
Dear Stephanie, Thank you for taking the time to review your stay at our NH Collection München Bavaria. I am pleased to read that you enjoyed your time at our hotel very much and that you particularly highlight the location, the hotel itself and our staff positively. We are happy that you would recommend us overall and that we were able to convince you in all aspects.We look forward to welcoming you to our hotel again.Best regards, Ann-Kathrin L.- Guest Relations Manager
10/10 – Uitstekend
Thomas
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Breakfast buffet! Very freindly and helpful Staff! Room very clean!
Thomas
1 nacht verbleven in april 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 9 apr 2024
Dear Thomas,Thank you for sharing your experience at NH Collection München Bavaria.We are delighted to hear that you found our rooms to be very clean and that you enjoyed the great views from the upper floors. Providing a comfortable and pleasant stay for our guests is always our top priority.We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to Munich.Best regards,Maximilian W.Assistant Guest Relations Manager
10/10 – Uitstekend
Bettie
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bettie
1 nacht verbleven in april 2024
10/10 – Uitstekend
Thomas
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean rooms with great views from upper floors
Thomas
1 nacht verbleven in april 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 6 apr 2024
Dear Thomas,Thank you for your feedback! We're glad to hear that you found our rooms to be clean and enjoyed the great views from the upper floors.We always strive to provide a comfortable and pleasant stay for our guests, and it's wonderful to know that we met your expectations in terms of cleanliness and the views.We hope to have the pleasure of welcoming you back to our hotel in the future!Best regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Ivette
Reisde met familie
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient an clean
Ivette
2 nachten verbleven in maart 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 3 apr 2024
Dear Ivette, thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you found the hotel to be comfortable and clean. We appreciate your positive words and would be happy to welcome you back to our hotel.Sincerely,Ann-Kathrin L. - Guest Relations Manager
8/10 – Goed
SALVADOR
Reisde met partner
1 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Muy lindo tener terraza con magnífica vista pero solo un elevador sube al piso 16 y a veces había que esperar más de 10 minutos el elevador específico. El personal del hotel usa el elevador de forma indiscriminada (ejemplo para un solo piso). Un día a las 3:30pm no habían limpiado el cuarto y tardaron 1 hora en enviarnos toallas limpias!
SALVADOR
3 nachten verbleven in maart 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 3 apr 2024
Dear Salvador,Thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you have written an overall positive review. We regret the long wait at the elevator and understand this. Our technician is currently working on a solution to shorten the waiting time. We also regret the inconvenience regarding the room cleaning and will pass this on to our housekeeper. We assure you this is not up to our standard. We would be delighted if you would give us another chance to prove ourselves.Sincerely,Ann-Kathrin L. - Guest Relations Manager
10/10 – Uitstekend
Miguel
Reisde met partner
31 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me encanto
Miguel
2 nachten verbleven in maart 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 6 apr 2024
Dear Miguel,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that you particularly liked, or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back to NH Collection München Bavaria in the future!Best regards, Maximilian W. - Assistant Guest Relations Manager
8/10 – Goed
Robert
Reisde met partner
29 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
The location was good and bad...it was centrally located, which was great as it was within walking distance of all the interesting attractions, but it was right across from the train station so it was very crowded. Getting in and out to check in/out is very difficult if you're driving as there just isn't any space to do so. We had to use handicapped parking. In addition, parking is offsite and very inconvenient.
On the plus, the staff was awesome...very friendly and accommodating. The rooms were nice, although a bit small, but there is an abundance of storage.
Robert
3 nachten verbleven in maart 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 30 mrt 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the central location of our hotel, making it convenient to explore the nearby attractions. However, we understand the challenges you faced due to our proximity to the train station and the crowded conditions that come with it, especially concerning parking and the ease of checking in and out. We sincerely apologize for any inconvenience this may have caused during your stay.We are continuously working on improving the accessibility and convenience of our parking facilities and check-in/out process, especially for guests who are driving. Your experience has highlighted the need for us to explore additional solutions that could alleviate these issues. We appreciate your understanding and patience in this matter.On a positive note, it's wonderful to know that our staff made a significant impact on your stay through their friendliness and accommodation. We're also glad that you found the rooms nice, with an abundance of storage, despite being a bit small.We take all feedback seriously as it helps us to improve our services and ensure that we can offer a more comfortable and enjoyable stay to all our guests. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Warm regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Francisco Martínez
Reisde met partner
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Profesionalidad del personal (recepción y limpieza), buena ubicación (tranvía, tren, bus, bus aeropuerto). Tamaño de las habitaciones y estado de las mismas (mobiliario en buen estado y bien decoradas). Detalles de cortesía (agua, manzanas, albornoz,, zapatillas....)
Francisco Martínez
3 nachten verbleven in maart 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 30 mrt 2024
Dear Mr. Martinez,Thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We are thrilled to hear about your positive experiences with our professional reception and cleaning staff, and that our location, conveniently close to trams, trains, buses, and the airport shuttle, added value to your visit.We are glad that the size and decor of the rooms met your expectations, providing a relaxing and enjoyable environment during your stay. It’s heartening to know that the condition of our furnishings and the attention to detail in our courtesy offerings, including water, apples, bathrobes, and slippers, contributed to making your experience special and personalized.We strive to deliver exceptional service and create memorable stays for all our guests, and it’s feedback like yours that inspires us to continue our efforts and strive for excellence.We look forward to welcoming you back in the future for another exceptional stay. Should you have any requests or need assistance with future bookings, please do not hesitate to contact us.Warm regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Takahiro
12 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Maximilian W. - Assistant Guest Relations Manager op 14 mrt 2024
Dear Takahiro,Thank you for taking the time to share your experience with us at the NH Collection München Bavaria. We are delighted to hear that you enjoyed our convenient location, friendly staff, and clean rooms. We are delighted to hear that the view from your room enhanced your stay. We sincerely appreciate your feedback and look forward to welcoming you back the next time you visit Munich. Best regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Vernon
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient location right outside the S1 train stop to the airport and a few steps to the Lufthansa airport bus. Easily walkable to tourist spots, restaurants, and shopping.
Vernon
1 nacht verbleven in maart 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 14 mrt 2024
Dear Vernon,Thank you for taking the time to share your positive feedback about NH Collection München Bavaria. We are delighted to hear that our convenient location made your travels easier and that you found our proximity to tourist spots, restaurants, and shopping beneficial. We strive to offer our guests the most comfortable and accessible experience possible. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.With kind regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Jaclyn, IVINS
Reisde met familie
7 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Clean hotel! Friendly staff! We got to check in an hour early! Thank you!!!!
Jaclyn
3 nachten verbleven in maart 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 8 mrt 2024
Dear Jaclyn,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our great location, found our hotel clean, and experienced the friendliness of our staff. Knowing that we could accommodate your early check-in and add a little more convenience to your stay truly makes our day.Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and your kind words are a lovely affirmation of our efforts.Thank you again for choosing to stay with us. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria. Warmest regards,Ann-Kathrin L.- Guest Relations Manager
10/10 – Uitstekend
Teruyasu
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Teruyasu
2 nachten verbleven in maart 2024
8/10 – Goed
Mamoru
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
綺麗でご飯がおいしかったです。
駅へのアクセスがよく便利です
Mamoru
1 nacht verbleven in februari 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 6 mrt 2024
Dear Mamoru,Thank you very much for your kind review. We're thrilled to hear that you appreciated the cleanliness of our establishment and enjoyed the delicious food we offer. It's also great to know that you found our location conveniently accessible to the station, making your travels easier.We strive to provide a welcoming and comfortable experience for all our guests, and your feedback motivates us to continue improving our services. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria.Warmest regards,Ann-Kathrin L.- Guest Relations Manager
8/10 – Goed
Valerio
Reisde met familie
24 feb 2024
Positief: Netheid
Buon Hotel a circa 1 km dalla piazza centrale
Valerio
2 nachten verbleven in februari 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 1 mrt 2024
Dear Valerio,Thank you for choosing to stay at our Nh Collection München Bavaria.We are pleased to read that you enjoyed your stay with us and that we were able to convince you with our service and especially with the location of our hotel. It would be our pleasure to welcome you again in our hotel.Sincerely,Ann-Kathrin L.- Guest Relations Manager
10/10 – Uitstekend
ahmed
20 feb 2024
ahmed
1 nacht verbleven in februari 2024
8/10 – Goed
Martha, Leland
Reisde met een groep, Reisde met familie
17 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Location is near all public transportation and next to the Lufthansa Express Bus stop for quick ride to airport. The buffet breakfast is phenomenal. Rooms are not cleaned daily, but that does save energy. Hotel has smokers out front constantly, which could be addressed.
Martha
12 nachten verbleven in januari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 21 feb 2024
Dear Martha, Thank you for your detailed review of your stay at the NH Collection München Bavaria. We are pleased to hear that you had a pleasant stay and we would like to take this opportunity to thank you in particular for your words of praise for our staff. We are also pleased that our hotel was well located for your trip and your needs. We also appreciate your words about our rich breakfast buffet and thank you for that as well. Thank you again for staying at our hotel and we look forward to welcome you back soon to Munich. Best regards, Maximilian W. - Assitant Guest Relations Manager
10/10 – Uitstekend
ahmed
Reisde met familie
16 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful employees specially anni and bahra
ahmed
1 nacht verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 21 feb 2024
Dear Ahmed,thank you very much for taking the time to leave us such a great review of your stay at the NH Collection München Bavaria. Were happy to hear that you had a pleasant stay at our hotel and that you were convinced by the provided service of our employees especially of Anni and Bahre. I will make sure to pass on your feedback to them and all other employees in order to confirm their great work. Thank you again for staying at our hotel and we look forward to welcome you back soon in Munich. Best regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Tommaso
15 feb 2024
Great stay, thanks for the upgrade!
Tommaso
1 nacht verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 21 feb 2024
Dear Tommaso,thank you for evaluating your stay at our NH Collection München Bavaria. Were happy to hear that you had a great stay at our hotel and feel blessed that we were able to surprise you with an upgrade of your room.We would be very happy to welcome you back soon to our hotel.With kind regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Hirotoshi
Reisde met partner, Reisde met familie
13 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Maximilian W. - Assistant Guest Relations Manager op 13 feb 2024
Dear Hirotoshi, thank you for your great feedback about your recent stay at our NH Collection München Bavaria.We would especially like to thank you for your praising words about our staff and the provided services. Were looking forward to welcome you back for another memorable stay in Munich.With kind regards,Maximilian W. - Assistant Guest Relations Manager
8/10 – Goed
Martha, Leland
Reisde met een groep, Reisde met familie
12 feb 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location, especially in winter, is extremely convenient to all forms of transportation. The hotel staff is charming; however, do not expect your room to be cleaned daily or sheets to be changed during your stay. Also, the enormous amount of smokers outside the hotel entrance is unbearable, especially if you have asthma. The buffet breakfast is impressive and made all other frustrations diminish.
Martha
8 nachten verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 13 feb 2024
Dear Martha,Thank you for your review of your stay at the NH Collection Munich Bavaria. We are very pleased to hear that our hotel was the perfect base for your winter trip. Thank you also for your praise of our staff. However, we would like to apologize for the inconvenience regarding your room cleaning. We will take appropriate steps to investigate why your room was not cleaned daily. However, we are all the more pleased to hear that you were impressed by our breakfast buffet and that you were completely satisfied with it.We look forward to welcoming you again soon for an even more enjoyable stay.With kind regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Clinton Lyle
Zakenreiziger
5 feb 2024
Positief: Voorzieningen
This hotel is well placed for train travellers. It is clean and all staff members were fantastic to deal with. Only down side is the area around the station can be a little boisterous but I’m saying that I had no problems at all! Highly recommend
Clinton Lyle
2 nachten verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 8 feb 2024
Dear Clinton Lyle,Thank you for taking the time to share your positive experience at NH Collection München Bavaria. We are pleased to hear that you found the hotel well-placed for train travelers and that the cleanliness and the fantastic staff contributed to your enjoyable stay.Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If there are any specific aspects you appreciated or any suggestions for improvement, please feel free to share.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager
8/10 – Goed
Jeannette
Reisde met familie
5 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location if you are arriving or leaving by train in Munich. easy to walk around the city.
Jeannette
2 nachten verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 8 feb 2024
Dear Jeannette,Thank you for taking the time to share your feedback. We are delighted to hear that you found the location of our NH Collection München Bavaria convenient, especially for travelers arriving or leaving by train in Munich. We strive to provide a central and accessible location for our guests to explore the city easily.We appreciate your positive comments and hope to welcome you back to our hotel in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
NALINTIP
5 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NALINTIP
2 nachten verbleven in februari 2024
6/10 – Redelijk
Juliana
5 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice hotel, horrible mattress and pillows
Hotel is fairly new and service is great. It's located just minutes away from main train station - but that's not necessarily a good thing. What bothered the most was the bed: the mattress and pillows were so uncomfortable. I would wake up in the morning with back and shoulder pain.
Juliana
2 nachten verbleven in februari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 8 feb 2024
Dear Juliana,Thank you for taking the time to share your feedback. We appreciate your kind words about the hotel being fairly new and the great service. However, we are truly sorry to hear about the discomfort you experienced with the bed, mattress, and pillows. Your feedback is valuable to us, and we will certainly review this matter with the management team to address and rectify the issue.We sincerely apologize for any inconvenience caused during your stay. We strive to provide a comfortable and pleasant experience for our guests, and we regret that we fell short in this regard during your visit.If your travels bring you back to Munich, we would appreciate the opportunity to host you again and ensure a more comfortable stay. Please feel free to reach out to our staff directly with any specific concerns, so we can make your next visit more enjoyable.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Daniel
4 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Daniel
2 nachten verbleven in januari 2024
8/10 – Goed
Uygar
Reisde met familie en kleine kinderen
3 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were some beggers at the enterence all the time asking for money. Did not feel very safe.
Uygar
3 nachten verbleven in januari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 13 feb 2024
Dear Uygar,thank you for taking the time to review your stay at our NH Collection München Bavaria. Were happy that your overall experience at our hotel was good but we regret to hear that you didnt feel very safe regarding the surounding of our hotel. Our guests safety is our top priority. Your feedback is valuable for us and we will evaluate how we can increase the feeling of safety in our hotel. Were looking forward to welcome you back for a more comfortable stay.With kind regards from Munich,Maximilian W. - Assistant Guest Relations Manager
10/10 – Uitstekend
Dieter
1 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gutes Hotel schöne Zimmer
Das Hotel wurde perfekt renoviert
Gute Lage zum Zentrum.
Dieter
1 nacht verbleven in januari 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 4 feb 2024
Sehr geehrter Dieter,vielen Dank, dass Sie sich für unser NH Collection München Bavaria entschieden haben und sich die Zeit genommen haben, Ihren vergangenen Aufenthalt zu bewerten. Es freut uns besonders zu lesen, dass Sie mit der Nähe zum Zentrum zufrieden waren. Wir würden uns freuen, Sie erneut in unserem Hotel begrüßen zu dürfen. Herzliche Grüße Ann-Kathrin L.- Guest Relations Manager
8/10 – Goed
Michael
1 feb 2024
Michael
2 nachten verbleven in januari 2024
10/10 – Uitstekend
NALINTIP
31 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NALINTIP
4 nachten verbleven in januari 2024
Reactie van Ann-Kathrin L.- Guest Relations Manager op 1 feb 2024
Dear Nalintip, Thank you very much for choosing to stay at our NH Collection Munich Bavaria. We would like to thank you for your excellent review. We are pleased that we were able to impress you with our service and would be delighted to welcome you to our hotel again. Best regards Ann-Kathrin L.- Guest Relations Manager
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
25 jan 2024
Positief: Netheid, personeel en service en comfort kamer
Good location, service, room, and soft bed, however, the environment around the hotel is not good.
Geverifieerde reiziger
3 nachten verbleven in januari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 31 jan 2024
Dear Guest,thank you for taking the time to share your feedback on your recent stay at NH Collection München Bavaria. We are pleased to hear that you found the location, service, room, and bed to your satisfaction.We understand that the surrounding environment may not have met your expectations. If there are specific concerns or suggestions you'd like to share regarding the hotel's surroundings, please feel free to provide more details. Your feedback is important to us, and we strive to make improvements based on guest experiences.We appreciate your choosing NH Collection München Bavaria and hope to have the opportunity to welcome you back for another positive experience.With kind regards,Maximilian W. - Assistant Guest Relations Manger
10/10 – Uitstekend
NALINTIP
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NALINTIP
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Holly
24 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
100% would stay again!
Fantastic hotel! Close to transportation, restaurants, shopping and local sites. Our room was spacious, clean and well appointed. Would definitely stay here again. Staff was lovely and super helpful.
Holly
1 nacht verbleven in januari 2024
Reactie van Maximilian W. - Assistant Guest Relations Manager op 31 jan 2024
Dear Holly, thank you for your fantastic review of NH Collection München Bavaria! We're delighted to hear that you had a wonderful experience during your stay. It's great to know that you found the hotel's location convenient and enjoyed the proximity to transportation, restaurants, shopping, and local attractions.We're also pleased to hear that you appreciated the spacious, clean, and well-appointed room. Our team strives to provide excellent service, and we're thrilled that the staff was lovely and helpful during your stay.It would be a pleasure to welcome you back to NH Collection München Bavaria on your future visits to the area. If you have any specific preferences or requests for your next stay, feel free to let us know, and we'll do our best to accommodate them.Thank you for choosing NH Collection München Bavaria, and we look forward to hosting you again in the future!With kind regards,Maximilian W. - Assistant Guest Relations Manager