Bonjour, thank you for your kind and constructive feedback. I’m glad you enjoyed your time with us and I hope to welcome you back soon. Kind Regards, Johannes Mayr, Hotel Manager

Bonjour, vielen Dank für Ihre sehr freundliche Weiterempfehlung. Ich freue mich sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen sehr Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße, Johannes Mayr, Hotel Manager

Bonjour, thank you for taking the time to write about your experience at Sofitel Munich Bayerpost. I am happy to hear that you enjoyed your time and I am sorry to hear that our service quality didn't meet your expectations during your stay. Please rest assured that we will use your comment to train our staff again on the kind of behavior and cleaning processes guests of a five star hotel may well expect. I hope that you will give us another chance to show you that we are better than what you experienced. Best Regards, Johannes Mayr, Hotel Manager

Bonjour, thank you for the positive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We will consider your comments regarding dust in order to improve our cleaning services. Thank you very much. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Bonjour, thank you for the positive, constructive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We are indeed already in the planning of a big renovation. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager