Terras

Beoordelingen van Al Murooj Grand Hotel

4 out of 5
Al Murooj Grand Hotel
Way 5507, Al Khuwair, Muscat, Muscat Governorate

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 5 van 13 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 13 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 13 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 13 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 13 beoordelingen" "

7,8/10

Netheid

7,4/10

Personeel en service

9,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ALI

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Good location and clean hotel
3 nachten verbleven in januari 2022
Reactie van sa op 20 feb 2022
Dear Valued Guest, Thank you for staying with us and sharing your valuable feedback about recent stay in our hotel . We are glad you are satisfied with our services.Thank you once again for your feedback. We look forward for your next visit !! Warm Regards, Al Murooj Grand Hotel Management.

4/10 – Matig

NASAR

1 nacht verbleven in december 2021
Reactie van sa op 20 feb 2022
Dear Valued Guest, Thank you for staying with us and sharing your valuable feedback about recent stay in our hotel . We are glad you are satisfied with our services.Thank you once again for your feedback. We look forward for your next visit !! Warm Regards, Al Murooj Grand Hotel Management.

8/10 – Goed

Gassan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location was decent and shopping areas close by.
3 nachten verbleven in februari 2020
Reactie van Al Murooj Grand Hotel op 4 mrt 2020
Dear Valued Guest, Thank you for staying with us and sharing your valuable feedback about recent stay in our hotel . We are glad you are satisfied with our services.Thank you once again for your feedback. We look forward for your next visit !! Warm Regards, Al Murooj Grand Hotel Management.

10/10 – Uitstekend

LARA

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Consigliato
Ottimo
1 nacht verbleven in januari 2020
Reactie van Al Murooj Grand Hotel op 8 jan 2020
Dear Our Valued Guest, Thank you for choosing Al Murooj grand as your accommodation choice. We are glad you have enjoyed your stay. It was our pleasure to serve you; we look forward to see you again. With Regards, Al Murooj Grand Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Al Murooj Grand Hotel. op 6 jan 2020
Dear Valued Guest. Thank you for staying with us and your great review about your stay .We love to pampering our guests and making their visit memorable and we are glad to note exceeded your expectations by our team . It was a pleasure serve you and we sincerely hope to be your choice in future. With Regards, Al Murooj Grand Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall very good and good value, a couple of caveats.. the location isn’t good for walking or finding a market or pharmacy. Also some amenities were missing. No robes or slippers, small number of towels and no extra toilet tissue, (we ran out in one bathroom). Also room service is cash only, really???? Oh and the pool bar doesn’t exist and they ran out of pool towels and didn’t restock. This is a dry hotel bring your own alcohol
1 nacht verbleven in november 2019
Reactie van Al Murooj Grand Hotel op 18 nov 2019
Dear Valued Guest, Greetings from Al Murooj Grand Hotel, Thank you very much for staying with us and leaving your candid feedback .We have noted your observations on your experience in our hotel with great concern. Kindly be informed that we are constantly improving our services. Therefore, Do give us chance to serve you again, thank you once again for your feedback. We look forward for your next visit, Warm Regards, Al Murooj Grand Hotel Management – Muscat

8/10 – Goed

Rahul

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good and great hotel to stay in. Appreciate the efforts from Swati at hotel reception for her prompt responses to our requests.
2 nachten verbleven in november 2019
Reactie van Al Murooj Grand Hotel op 17 nov 2019
Dear Valued Guest, Greetings from Al Murooj Grand! Thank you for sparing time and posting your review of our hotel. We are pleased to note that the services extended by our team exceeded your expectations. Our team look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Look forward to you visiting us again With regards Al Murooj Grand Hotel Management- Muscat.

4/10 – Matig

Ludovic

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic hotel
1 nacht verbleven in september 2019
Reactie van . op 10 sep 2019
Dear Valued Guest, Greetings from Al Murooj Grand Hotel, We are glad you have enjoyed your stay, we will always strive to make our services even better. Thank you for the encouraging comments. Hoping to see you back soon. With Regards Al Murooj Grand Hotel Management

6/10 – Redelijk

zohair

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019
Reactie van With Regards, Al Murooj Grand Hotel Management op 4 aug 2019
Dear Valued Guest, Thank You for staying at Al Murooj Grand Hotel , We are delighted to know that you enjoyed your stay at our hotel. We look forward for your next visit.

10/10 – Uitstekend

Suhib

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel, with good service
3 nachten verbleven in juni 2019
Reactie van Al Murooj Grand Hotel Muscat op 24 jun 2019
Thank you for been with our hotel we are looking forward to welcome you again in our hotel. Thank you from Al Murooj Grand Hotel Muscat

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Not recommended
New building but not comfortable due to unprofessional staff members. I had to change rest holiday plan and left the country. Not recommended for those expect well-teained hotel staff services.
1 nacht verbleven in juni 2019
Reactie van Al Murooj Grand Hotel Muscat op 24 jun 2019
Dear our guest, We are so sorry for your previous uncomfortable stay in our hotel;however we are looking to make up in your next stay. Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooftop pool Clean Easy to find Would stay there again
1 nacht verbleven in april 2019
Reactie van Operations Manager op 8 mei 2019
Dear Guest, I thank you for choosing Al Murooj Grand Muscat as your accommodation choice and appreciate the time you have taken to share feedback from your recent stay with us. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. Look forward to you visiting us again. Warm regards, Waseem Saiyed Operations Manager

6/10 – Redelijk

Morris

Brand New Hotel
Brand New Hotel that is not just quite ready
2 nachten verbleven in oktober 2018
Reactie van Management Al Murooj Grand Hotel. op 10 okt 2018
Dear Guest, we are newly open hotel. We love pampering our guests and making their visit memorable and we are glad to have pleased you by our warm hospitality. We are delighted to read your comments and facilities. It was a pleasure hosting you and we sincerely hope to be your choice in future. Regards, Management Al Murooj Grand Hotel.