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Beoordelingen van DoubleTree Resort by Hilton Myrtle Beach Oceanfront

4 out of 5
DoubleTree Resort by Hilton Myrtle Beach Oceanfront
3200 S Ocean Blvd, Myrtle Beach, SC

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 355 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 271 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 164 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 116 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 96 van 1002 beoordelingen" "

7,4/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful view, pier restaurant, very clean
1 nacht verbleven in april 2024
Reactie van HotelMgmt op 10 apr 2024
Mike, thank you for your perfect rating of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are delighted you had an excellent stay and were pleased with our beautiful views, restaurant, and clean accommodations. We hope to have the pleasure of welcoming you back again soon!

8/10 – Goed

Donielle Naomi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van HotelMgmt op 29 mrt 2024
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress, Donielle.

4/10 – Matig

Ben

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Personeel en service
Property was under construction. We found several roaches in our room. Was told my room i originally booked was sold out when i arrived the only offered me an upgrade to a room with a better view. Heated pool was nice tho.
2 nachten verbleven in maart 2024
Reactie van HotelMgmt op 5 mrt 2024
Ben, we apologize for the issues you encountered due to construction. We take all pest concerns very seriously and are addressing your concerns. We are glad you enjoyed the upgraded view and our heated pool. We hope to welcome you back for a better experience post renovation!

10/10 – Uitstekend

Fred

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel!!
1 nacht verbleven in januari 2024
Reactie van HotelMgmt op 5 feb 2024
Fred, thank you for your high recommendation of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are delighted you had an excellent stay and were pleased with our accommodations. The pleasure would be ours to welcome you back for another memorable experience!

8/10 – Goed

Paul

Reisde met partner
Positief: Personeel en service
Our ocean view that we paid top dollar for was ruined by construction going on right below our room, room 559.
1 nacht verbleven in januari 2024
Reactie van HotelMgmt op 22 jan 2024
Paul, we apologize for the disruption to your ocean view due to ongoing renovations. We understand the importance of a serene experience, especially in a premium room. We are working to minimize such inconveniences in the future. We hope you will give us another chance to provide you with the exceptional stay you deserve after our renovations are complete.

10/10 – Uitstekend

Jorge

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hotelmgmt op 13 jan 2024
Your five-stars mean the world to us, Jorge! Thank you and we're excited for the opportunity to host you again.

10/10 – Uitstekend

Jeana

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff were super friendly. We enjoyed our complimentary welcome cookies; as well as, a complimentary order of hush puppies. The view is beautiful. Worth taking a look at
2 nachten verbleven in januari 2024
Reactie van HotelMgmt op 10 jan 2024
Jeana, thank you for your glowing review of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are delighted you had an excellent stay and enjoyed our welcome cookies and delicious hush puppies. It is also wonderful to hear that you were pleased with our beautiful views. Your kind words are appreciated and we hope to have the pleasure of welcoming you back!

10/10 – Uitstekend

Dayton

1 nacht verbleven in januari 2024
Reactie van Hotelmgmt op 8 jan 2024
Thank you for gifting us with your top score, Dayton! Until next time!

2/10 – Ontzettend slecht

Donald

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
One elevator in the entire complex working on a holiday weekend was atrocious. Upcharged not knowing that none of the amenities were available ie the indoor pool. Will not stay here again!
3 nachten verbleven in december 2023
Reactie van HotelMgmt op 8 jan 2024
Donald, we sincerely apologize for the inconvenience caused by the limited elevator service and the closure of our pool due to renovations. We understand your frustration regarding the lack of amenities and unexpected charges. We are working diligently to improve our facilities and service. We hope you might reconsider and give us another chance to provide a better experience in the future, post-renovation.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hotelmgmt op 8 jan 2024
Thank you for your five-star rating, John! We hope to be your preferred property whenever your travels bring you to the area!

6/10 – Redelijk

Ravikant

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
Location is good but restaurants on the property have not good service.
3 nachten verbleven in december 2023
Reactie van HotelMgmt op 8 jan 2024
Thank you for your valuable feedback. We are glad you had an overall enjoyable stay, though we sincerely apologize for the lack of service you experienced at our restaurant. We will be sure to use your comments in order to improve. We are glad you enjoyed our location and hope to welcome you back for an even better stay in the future!

8/10 – Goed

kenneth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotelmgmt op 8 jan 2024
What a treat to find your near-perfect score, thank you! We hope to see you back soon, Kenneth.

2/10 – Ontzettend slecht

Carla

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was so bad that we left early and moved to another property. First, it was a construction zone, and many amenities were not accessible, but we were never alerted to this. The room was damp the entire time… the carpet, sheets, towels… everything. The morning we left, the inside window/door to the balcony was covered in condensation! Housekeeping only removed one garbage liner, which must have been ripped as there was a trail of garbage inside our room and in the outside hallway (which stayed there and was not picked up). The few towels that were replaced were thrown on the floor outside our room and not picked up until the next afternoon. The bathroom and sink were not cleaned and beds were not made. I will never go back to this property.
4 nachten verbleven in december 2023
Reactie van HotelMgmt op 8 jan 2024
Carla, we are truly sorry to hear about the numerous issues you encountered during your stay. Our ongoing full renovation aims to address and improve all areas of our guest experience. We apologize for not communicating the construction and its impact on amenities clearly. The concerns about room dampness, housekeeping, and overall service quality are serious and will be thoroughly investigated. We deeply regret that your experience fell short of our standards and your expectations. We hope you might consider giving us another chance in the future, once our renovations are complete, to show you the high level of service and comfort we strive for.

2/10 – Ontzettend slecht

LaShawnda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hotelmgmt op 2 jan 2024
Guest satisfaction is very important to us, LaShawnda, and it's clear from your rating that we fell short. We hope to have another opportunity to welcome you back for a better experience.

4/10 – Matig

Eliseo

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not worth it (Found Red Stains)
1. The rooms themselves are outdated. The bathroom tub wasn't cleaned since there was a big coffee stain near the drain. The painting was coming off in the bathroom. 2. There was construction going on meaning that the indoor and outdoor pools were not available since they're gone. No one let us know beforehand that there were going to be construction going on when we placed our booking. Meaning that we paid for the pool in hotel fees when there was no pool. 3. Apparently whoever owns this hotel never heard of carpet cleaning. In my room there were a couple of red stains, which I hope isn't blood stains and more of fruit punch stains, but still. 4. Whenever I turn the bathroom light on, it turns on the vent thing, and when that turned on it was pretty loud compared to the other rooms that my family stayed in. 5. There's literally no more than 55 channels this place has. And they don't even provide you with a list of channels they do have, meaning that you have to keep change in the channel in order to figure out what they have. 6. Lack of security when it comes to the hotel room doors. It does have a regular lock which it does help, but whatever the top part is supposed to be it's not going to really stop anyone from knocking it out of the wall by slamming the door with all of their body weight. 7. Also in the bathroom, there's no bathroom wall shelves to put my body wash containers and shampoo and conditioners.
4 nachten verbleven in december 2023
Reactie van Hotelmgmt op 29 dec 2023
Eliseo, we appreciate your detailed review and apologize for the issues you faced. We are excited to inform you that we are undergoing a full renovation to enhance our property, including updating rooms and amenities. We regret the inconvenience caused by the construction and the lack of communication about it. Your feedback about cleanliness, noise, and room security is invaluable, and we are taking immediate steps to address these concerns. We hope to welcome you back to a vastly improved experience in the future.

2/10 – Ontzettend slecht

Kathy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bad bad bad
The day that we had arrived, they cut the water off because they had a leak that they did not tell us that we had to run the water when it came back on. My wife drank some of it, and had bowel movements that evening. The whole hotel was under renovation. All the amenities were closed. RV was post to be in an ocean view. Instead, it was the view of a Trackhoe. The shower floor was dirty doesn’t look like it’s been cleaned in a long time. The next day they had to turn the water off again no showers no bath until that evening. Very very disappointing that you guys did not let us know. The hotel was under renovations to that the Extent
One of the two elevators out of
Totally renovating
No indoor pools
Our view
3 nachten verbleven in december 2023
Reactie van Hotelmgmt op 27 dec 2023
Kathy, we appreciate your feedback regarding your recent stay. Our goal during renovations is to minimize any inconvenience to our guests, and we're truly sorry that we didn't meet that expectation. Please accept our sincere apologies for the unexpected water shutoff and the bathroom cleanliness oversight. Your comments will be discussed with our team to improve our handling of these situations in the future and to ensure all of our rooms are thoroughly attended to by housekeeping. We hope to have the opportunity to regain your trust once our updates are complete. Thank you for bringing these matters to our attention.

6/10 – Redelijk

Natasha

1 nacht verbleven in december 2023
Reactie van Hotelmgmt op 26 dec 2023
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future, Natasha.

6/10 – Redelijk

Cindy

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van HotelMgmt op 22 dec 2023
Cindy, thank you for visiting, we hope to welcome you back to improve your experience.

4/10 – Matig

Erin

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property is being renovated. Paid for overview but looked out over construction equipment. View from window was a back-ho. Staff was great but the resort needs dire upgrades. Torn seats, pealing paint dirty carpet. Disappointing for the price.
1 nacht verbleven in december 2023
Reactie van HotelMgmt op 19 dec 2023
Erin, we appreciate your feedback and apologize for the inconvenience caused by the current renovations and room condition. We are glad our team made a positive impression and are actively working on upgrades to enhance your experience. We hope to welcome you back to a refreshed and improved property soon!

6/10 – Redelijk

I

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
5 day stay for an onsite wedding
Great beachfront location convenient to airport and major roads. Unfortunately the pools and fitness center were not available during our stay. Inside shows signs of wear and needs a major remodeling.
5 nachten verbleven in december 2023
Reactie van HotelMgmt op 15 dec 2023
Thank you for appreciating our beachfront location. We apologize for the unavailability of our pools and fitness center, though we are pleased to let you know that we are currently undergoing a full renovation. Your feedback is valuable for our improvements. We hope to welcome you back to a refreshed experience soon!

10/10 – Uitstekend

Mark

Reisde met partner
A lot of construction on the property and surrounding area
3 nachten verbleven in november 2023
Reactie van HotelMgmt op 29 nov 2023
Mark, thank you for staying with us at DoubleTree Resort by Hilton Oceanfront Myrtle Beach. We are glad you had an overall positive experience, though we acknowledge that we are currently undergoing a full renovation. We appreciate your patience and understanding during this time and apologize for any inconvenience this caused. We hope to see you again after our renovations are complete. We are confident that you will be impressed with with our upgrades!

10/10 – Uitstekend

Daysi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything, Customer Service was excellent
1 nacht verbleven in november 2023
Reactie van HotelMgmt op 29 nov 2023
Thank you for your glowing review of DoubleTree Resort by Hilton Oceanfront Myrtle Beach. We are delighted you had an enjoyable stay and were pleased with the service you received from our team. The pleasure would be ours to welcome you back again!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The same as the last time that I stayed. Been going there since the early 60s so it brings back good memories. Even got to check in an hour early! Thanks to the staff for the help. CMsgt Ret. USAF Richie Pardue
1 nacht verbleven in november 2023
Reactie van HotelMgmt op 21 nov 2023
Thank you for your continued loyalty and for sharing your cherished memories with us. We are delighted to hear about your positive experiences and early check-in. We look forward to welcoming you back for more memorable stays. Thank you for your service, CMsgt Ret. Richie Pardue!

6/10 – Redelijk

Neal

1 nacht verbleven in oktober 2023
Reactie van Hotelmgmt op 19 nov 2023
It is disappointing to learn that your stay wasn't as ideal as it could have been, Neal. We hope to see you again soon for an improved experience.

4/10 – Matig

Walter

Negatief: Netheid, staat van de accommodatie en faciliteiten
Walked the entire property to find registration on second floor of building. No signage and poorly lit walk ways. AC didn’t work properly and was as noisy as anything. Building is old and in need or rehab
1 nacht verbleven in oktober 2023
Reactie van Hotelmgmt op 30 okt 2023
Walter, thank you for your valuable feedback. We apologize for the inconvenience you faced during your stay, particularly with finding registration and the AC issues. We are addressing these concerns and are excited to share that a full renovation is underway soon to enhance our facilities. We hope you will consider staying with us again to experience our improvements.

6/10 – Redelijk

Kimberly

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loves the my ocean view from my room and that the hotel was not located in the busy parts of Myrtle Beach! Did not like being so close to the airport. It noisy and planes flew too close to the hotel, very frightening! Hotel was isolated from many things in town and had catch Ubers which was great! The rooms need renovations badly, I believe this is in the works. Photos are misleading. Didn’t like my room door on the outside, reminded me of a motel.
3 nachten verbleven in oktober 2023
Reactie van Hotelmgmt op 23 okt 2023
Kimberly, thank you for highlighting the positives and areas of improvement. We apologize for the inconvenience related to the airport proximity and room design. We are working on renovations to enhance the guest experience. Your feedback is vital, and we hope to welcome you back after our updates.

4/10 – Matig

Faye

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked this property because of the Hilton name. We saw so many mixed reviews that we were sure that it couldn’t be bad. We were wrong. It is priced as a Hilton Hotel but very over priced for the condition it is now in. It is definitely not a hotel I will return to. The front desk staff was friendly and helpful to bad they are at this hotel. The rooms and bathrooms had dirty flooring, all counter tops were dirty. We cleaned the bathroom and all surfaces before using. The floors were hopeless. Elevator was also dirty. Don’t stay at this hotel. Expedia should stop offering this hotel to maintain trust for their site.
2 nachten verbleven in oktober 2023
Reactie van Hotelmgmt op 17 okt 2023
Faye, we deeply regret that your stay did not live up to your expectations. Your feedback is invaluable and we apologize for the inconveniences you faced. We are excited to share that we will be undergoing a full renovation this fall to enhance our facilities. We hope you will reconsider and experience the improvements firsthand during your next visit.

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Hotelmgmt op 17 okt 2023
Albert, we greatly appreciate your rating and can't wait to welcome you back to make many more five-star memories with us!

10/10 – Uitstekend

Carla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Very good place and pet friendly.. friendly staff and excellent customer service
1 nacht verbleven in oktober 2023
Reactie van Hotelmgmt op 18 okt 2023
Carla, thank you for your high recommendation of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are glad you had an excellent stay and were pleased with our pet friendly accommodations. Your kind words about our team are very much appreciated and we are delighted they provided you great service. The pleasure would be ours to welcome you back!

8/10 – Goed

Janet Elizabeth

5 nachten verbleven in september 2023
Reactie van Hotelmgmt op 14 okt 2023
What a treat to find your near-perfect score, thank you! We hope to see you back soon at the DoubleTree Resort by Hilton Myrtle Beach Oceanfront.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Hotelmgmt op 10 okt 2023
Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

4/10 – Matig

Mark

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
All of the furniture was beat up. The elevator was filthy. And the bathroom floor was sticky.
2 nachten verbleven in oktober 2023
Reactie van Hotelmgmt op 10 okt 2023
Mark, thank you for taking the time to leave us with your valuable feedback. We are saddened to hear that you were disappointed in your stay and we fell short of our usual high standards in cleanliness. We are truly sorry for the inconvenience. We hope that you will reconsider staying with us again, as we are confident that we can provide you a better experience.

10/10 – Uitstekend

Magdalena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pet friendly
Pet friendly! best place definitely returning with my furbabies
2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 11 okt 2023
Magdalena, thank you for your perfect rating of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are delighted you had an excellent stay and were pleased with our accommodations for your furbabies. We hope to have the pleasure of welcoming you all back soon!

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Hotelmgmt op 10 okt 2023
We greatly appreciate your rating and can't wait to welcome you back to make many more five-star memories with us, Sam!

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Hotelmgmt op 8 okt 2023
Lawrence, thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 – Uitstekend

Todd

1 nacht verbleven in september 2023
Reactie van Hotelmgmt op 21 okt 2023
Thank you for your five-star rating, Todd! We hope to be your preferred property whenever your travels bring you to the area!

6/10 – Redelijk

Phillip

2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 15 okt 2023
Thank you for rating your stay, however, we wish we could have provided you with a visit that was nothing short of exceptional. Please, join us again, as we trust we can change your impression!

10/10 – Uitstekend

Thomas, Sewell

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ocean front very close to airport
1 nacht verbleven in september 2023
Reactie van Hotelmgmt op 23 sep 2023
Thomas, we at DoubleTree Resort by Hilton Myrtle Beach Oceanfront appreciate your high recommendation and are glad you had a great stay. It is wonderful to hear that you were pleased with our location. The pleasure would be ours to welcome you back!

8/10 – Goed

Terrence

3 nachten verbleven in september 2023
Reactie van Hotelmgmt op 10 okt 2023
We’re happy you enjoyed your stay, Terrence! We hope you choose to stay with us again soon.

10/10 – Uitstekend

Deborah, Farmington Hills

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful beach with lots of pools. In the flight path so a little noisy.
3 nachten verbleven in september 2023
Reactie van Hotelmgmt op 19 sep 2023
Deborah, thank you for appreciating our beach and pools. We are delighted to hear that you enjoyed your stay at DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We appreciate your feedback and hope to welcome you back for another enjoyable stay!

8/10 – Goed

Michelle

2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 8 okt 2023
Thank you for taking the time to rate your stay, Michelle. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 – Uitstekend

Lan, Homestead

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is clean and staff are friendly and helpful, ocean views are very nice
2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 13 sep 2023
Lan, thank you for choosing to stay with us at the DoubleTree Resort by Hilton Myrtle Beach Oceanfront! We're delighted to hear that you enjoyed our beautiful views, friendly service, and commitment to cleanliness. It was a pleasure hosting you, and we hope to see you again before too long!

8/10 – Goed

Freshta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We didn’t like the sink not being in the bathroom but outside next to the bed.
2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 12 sep 2023
Thank you for your positive rating of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are glad you had an overall enjoyable stay, though we sincerely apologize that you found our sink location inconvenient. We hope to have another opportunity to provide you a better stay in the future!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like staying here because it’s so close to the pier where I could fish from
2 nachten verbleven in augustus 2023
Reactie van Hotelmgmt op 6 sep 2023
David, thank you for your perfect rating of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are delighted you had an outstanding stay and were pleased with our location and vicinity to the pier. The pleasure would be ours to welcome you back the next time you are going fishing!

10/10 – Uitstekend

Breze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Hotelmgmt op 6 sep 2023
There is nothing better than earning five-stars from a valued guest, Breze! Thank you and we hope to see you again soon.

8/10 – Goed

Carina

2 nachten verbleven in september 2023
Reactie van Hotelmgmt op 24 sep 2023
Carina, we are delighted we made such a great impression on you! Thank you, please visit again soon.

4/10 – Matig

Clifford

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Great location. Unfortunately the wear and tear of the rooms and the cleanliness of the Hotel is unacceptable for the price and really diminishes the Brand. I’ve stayed at Hiltons i ln many places over the past 35 years and never have I ever experienced the disappointment with a Hotel as I did with this 1.
4 nachten verbleven in augustus 2023
Reactie van Hotelmgmt op 29 aug 2023
Clifford, thank you for taking the time to provide us with your valuable feedback. While we are glad you enjoyed our location, we are saddened to hear that your stay did not meet your expectations. Please accept our sincere apology for the inconvenience and know that we will be undergoing a full renovation this fall. We hope that you will return, as we are confident that we will be able to exceed your expectations in the future.

2/10 – Ontzettend slecht

Bill

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Checked out after going to room. It was soo dirty and smelt awful. Unable to get anther room any different Very old hotel that needs major updates
1 nacht verbleven in augustus 2023
Reactie van Hotelmgmt op 25 aug 2023
Bill, we are truly sorry to hear about your experience. Cleanliness and guest satisfaction are top priorities. We acknowledge the feedback and are working on improvements as well as undergoing a full renovation this fall. We hope you will give us another chance in the future to provide a better stay.

8/10 – Goed

Flora

3 nachten verbleven in augustus 2023
Reactie van HotelMgmt op 14 sep 2023
Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area, Flora.

6/10 – Redelijk

Eldra

Positief: Personeel en service
Needs upgrades.
3 nachten verbleven in augustus 2023
Reactie van Hotelmgmt op 22 aug 2023
Eldra, thank you for taking a moment to leave us with your valuable feedback. We are saddened to hear that your stay fell short of your expectations, but are pleased to let you know that we will be undergoing a full renovation this fall. We hope you will provide us another opportunity to impress you after our remodel is complete!