Exterieur

Beoordelingen van Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall

3 out of 5

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 243 van 307 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 307 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 307 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 307 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 307 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cindy, Bloomfield

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport, shopping and attractions. Clean, comfortable and staff is very friendly. This hotel is our go to whenever we are in the area. Highly recommend.
3 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Cindy,Our team enjoyed hosting you at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. It's fantastic that our convenient location and friendly service earned your praise! Thank you for recommending our hotel, and we'll see you again next time you're in town!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van General Manager op 16 apr 2024
Dear Daniel,Thank you so much for the five-star review! We're so happy you had a great stay, and we hope you'll visit us again soon.

10/10 – Uitstekend

Secorlia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’m extremely picky about hotels. My stay here exceeded my expectations to the max! Clean! Clean! Clean! Smell of lobby, elevators, room floors was immaculate! Smelled like citrus from check in to checkout! I give this hotel a 10000/10 ! Breakfast included every morning was delicious hot and fresh! Friendly staff. Easy and flawless check in.this is THE only hotel I will stay at when I visit Myrtle Beach from now on! Good job to the Manager of this hotel! You sir deserve a raise. See you guys again next month. Booking my next stay when I get home! Sn: mall is directly behind hotel. Walking distance. Hope this helps anyone with their decision to book here! DO IT!!
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Secorlia,Wow! Thank you! We are honored you were so impressed with your stay that we are now the only hotel you'll stay at in Myrtle Beach. Our team at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall takes great pride in our offerings and ensuring our guests have a perfect stay, so they will be delighted to know how much you enjoyed our delicious breakfast, spotless accommodations, and their kind service. We look forward to welcoming you back next month and for many more memorable visits.

8/10 – Goed

Keatina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was such a surprise, this was so clean. It smelled so fresh from the time we walked in throughout our stay. The staff was so welcoming and sweet and professional. The only thing I would say is our coffee table had a huge watermark and scratch on it. But the staff quickly added to ensure that we felt comfortable. The only reason I said 4 out of 5 is because the breakfast was not the best . I was hoping for scrambled eggs but we ended up going out to breakfast the next day
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Keatina,Thank you for choosing to stay with us at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly team was a highlight of your trip. However, we apologize if we fell short of expectations with our breakfast offerings and will keep your suggestions in mind. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 – Uitstekend

Alyssa

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and accommodating. They processed the check in quickly even with the system issues they were having. They are pet friendly overall it was a great experience.
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Dear Alyssa,Thank you for your kind words and for choosing Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall for your stay! We're delighted that our team was friendly and was able to swiftly check you in. It's also wonderful that our pet-friendly policy ensured a smooth stay. We're thrilled you had a great overall experience and hope to welcome you and your furry friend back soon!

10/10 – Uitstekend

Nicholas

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Wendy

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean property with big rooms
1 nacht verbleven in maart 2024
Reactie van Beth H. op 15 mrt 2024
Thank you for taking the time to review our hotel. We appreciate your business and hope you will come back again!

10/10 – Uitstekend

Sarah, Simpsonville

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property and rooms were very clean. Facility looked to be new or recently updated.
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Dear Sarah,It was a pleasure hosting you at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall! We're glad our clean, modern rooms impressed you, and we invite you to stay with us again should you be back in the area.

10/10 – Uitstekend

wheeler

Thanks
3 nachten verbleven in februari 2024
Reactie van General Manager op 28 feb 2024
Your excellent rating of Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall is much appreciated! We're happy your visit was enjoyable. Thank you for choosing to stay with us, and we hope you'll return.

10/10 – Uitstekend

William Robert

1 nacht verbleven in februari 2024

10/10 – Uitstekend

carolyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like new
1 nacht verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Dear Carolyn,We're delighted you enjoyed your stay at our brand-new property. Please come see us again soon at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall!

10/10 – Uitstekend

CHRISTOPHER

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fantastic
3 nachten verbleven in december 2023
Reactie van General Manager op 11 jan 2024
Dear Christopher,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we hope to welcome you back soon.

10/10 – Uitstekend

Aaron

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A Great hotel period.
1 nacht verbleven in december 2023
Reactie van General Manager op 31 jan 2024
Dear Aaron,Thank you for your enthusiastic review! We're delighted to hear you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back to Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall for another exceptional stay!

10/10 – Uitstekend

Jose

3 nachten verbleven in december 2023
Reactie van Beth H. op 15 mrt 2024
Thank you for taking the time to review our hotel. We appreciate your business and hope you will come back again!

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice,clean, breakfast included!
2 nachten verbleven in november 2023
Reactie van General Manager op 21 dec 2023
Dear Judith,Thank you for choosing Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall! We're glad our attention to cleanliness impressed you and that you enjoyed your breakfast. The next time you're in town, please come see us again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Aleeyah

Reactie van Beth H. op 15 mrt 2024
Thank you for taking the time to review our hotel. We appreciate your business and hope you will come back again!

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

DONNA, RALEIGH

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, clean, very accommodating
1 nacht verbleven in december 2023
Reactie van General Manager op 12 dec 2023
Dear Donna,Thanks for joining us at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. We take pride in delivering friendly service and clean accommodations, so we're delighted to read we're doing a great job. Come back soon!

10/10 – Uitstekend

Jina

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Jina, Thank you for choosing Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall and for taking the time to share your kind review. We are proud to have earned your five-star rating and to hear you had a nice stay overall. We look forward to welcoming you back the next time you visit the area.

10/10 – Uitstekend

caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
People were great meaning staff
1 nacht verbleven in november 2023
Reactie van General Manager op 21 nov 2023
Dear Caroline,We're so happy to know that our amazing team members were the highlight of your stay and that you had a great time overall. Please consider coming back to join us again soon.

10/10 – Uitstekend

Ron

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Diann

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Sandra, Ellington

1 nacht verbleven in november 2023

8/10 – Goed

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

8/10 – Goed

Dennis, Charlotte

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Cara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So clean. Great breakfast!
3 nachten verbleven in oktober 2023
Reactie van General Manager op 29 okt 2023
Dear Cara,Thanks for choosing Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall and sharing your thoughts! We're thrilled to hear you enjoyed our clean facilities and great breakfast. Your five-star review drives us to deliver exceptional experiences for our guests. We can't wait to welcome you back for another excellent stay!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Chelsey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I'd stay again
Everything was great about this hotel besides the bed was a little hard.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 20 okt 2023
Dear Chelsey,Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed your overall visit. We choose our beds in order to accommodate a wide range of preferences. Thank you, and we hope to see you again soon!

10/10 – Uitstekend

Gabriela

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023
Reactie van Beth H. op 22 okt 2023
Thank you for taking the time to leave a review. We hope that you will come again soon.

10/10 – Uitstekend

Syndee, southlake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a very nice place to stay!! I’m a bit picky too!! I would stay here again
3 nachten verbleven in oktober 2023
Reactie van General Manager op 17 okt 2023
Dear Syndee,Thank you for taking the time to share your thoughts with our team. We are thrilled to have earned a perfect rating. It makes us delighted to know that you have had a great stay with us and plan to visit us again. We look forward to welcoming you back.

10/10 – Uitstekend

dino

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it especially the tv said welcome Talisha never been anywhere like this hotel with a kitchen I know next time to pick this hotel
4 nachten verbleven in oktober 2023
Reactie van General Manager op 16 okt 2023
We're so happy to know that you had a great time with us overall and that you felt welcomed during your visit. We hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Beth H. op 22 okt 2023
Thank you for taking the time to leave a review. We hope that you will come again soon.

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very well kept and room was clean. Staff was courteous.
3 nachten verbleven in oktober 2023
Reactie van General Manager op 27 okt 2023
Dear Carlos,Thank you for your feedback! We're pleased to hear that our property was well-kept, the room was clean, and our staff was courteous. Your satisfaction is important to us, and we look forward to providing more five-star stays at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall.

6/10 – Redelijk

Anna

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Toilet area of the bathroom was not clean
1 nacht verbleven in oktober 2023
Reactie van Beth H. op 9 okt 2023
We are sorry to hear that you had any issues during your stay. We take these issues seriously and will certainly look into the issue. We hope that you will come again in the future!

10/10 – Uitstekend

Joletha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Place To Stay!!!
This was one of the cleanness Hotels I have ever stayed in! As soon as you hit the door, the great fragrance hits your nose! Every room was clean! I will stay here over and over again. The front desk workers were so helpful...ALL of them! This was a GREAT experience for me and my family! We come go to Myrtle Beach year, but this was the first time we stayed at the Homewood Suites, but it will certainly be a place where I will stay each year! Thank You Homewood Suites!
2 nachten verbleven in september 2023
Reactie van General Manager op 5 okt 2023
Dear Joletha,Thank you so much for your outstanding review! We know that our hardworking team will be thrilled to hear you were impressed by their commitment to keeping our hotel sparkling clean. We are also proud that you were well taken care of and made to feel at home. We can't wait to see you again!

10/10 – Uitstekend

Lawrence

Reisde met partner
Great place would stay again.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 3 okt 2023
Dear Lawrence, It was such a pleasure to welcome you to Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall! We're delighted you enjoyed your stay with us. Thank you for your perfect rating, and we look forward to your return!

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel in Myrtle Beach.
Great, stay nice hotel accommodating workers and. Not Not so nice city ask ground too much. And not as nice as a beach town.
7 nachten verbleven in september 2023
Reactie van General Manager op 3 okt 2023
Dear Debra,Thank you for the outstanding rating of your recent stay at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. We're glad you enjoyed your visit with us and our lovely facility and helpful staff. Please allow us to host you again should you return to Myrtle Beach.

10/10 – Uitstekend

Sonya

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Beth H. op 9 okt 2023
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central location, Clean, comfortable stay,
The suite was on 4th Fl. , it was spacious, with a small stove top. mid size fridge and freezer, fully stocked kitchen for cooking and place to keep snacks and beverages. The pool area is great along with very nice fitness center. All good. The only downside to me is the hot breakfast items, i.e. eggs, sausage, bacon, potato's could be kept warmer. The simple solution would be to have a small microwave available for customers to use instead of asking staff to heat something up. Which they did, no problems at all. We also enjoyed Wednesday happy hour offering.
7 nachten verbleven in september 2023
Reactie van General Manager op 29 sep 2023
Dear Peter,Thank you for sharing feedback on your recent stay at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. We are delighted you had a comfortable and enjoyable experience, and it's great to know that you found your suite spacious and well-equipped. We value your suggestion and will take it into consideration to enhance our guests' experience. We're thrilled that you enjoyed all of our amenities, and we look forward to hosting you again for another amazing stay.

10/10 – Uitstekend

Dawn, Houston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Needed something close to airport..this was and was clean and accessable.
2 nachten verbleven in september 2023
Reactie van General Manager op 26 sep 2023
Thank you so much for choosing to stay with us at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. We are thrilled to learn you had such a pleasant stay and appreciated our property. We hope to see you again soon, as it was a pleasure having you.

10/10 – Uitstekend

Donald J.

2 nachten verbleven in juli 2023
Reactie van Beth H. op 9 okt 2023
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Keisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Beth H. op 9 okt 2023
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
MUST LEAVE A REVIEW OF OUR 4 DAYS STAY
Was traveling from NY to arrive much earlier than check in time so I called to request early check in if possible. Spoke to Jessica and ended up seeing her upon check in. She was helpful and I appreciated it. We requested daily cleaning when we checked in so we had no issues with that. This hotel is EXTREMELY CLEAN and Very well kept! It’s fairly New also and is only like a 5 minutes drive from the Boardwalk and all the hustle but definitely worth it since I think hotels close to the beach are not well kept at all. Room was nice and tidy. Breakfast options were good also. They just need veggie or non pork sausage options but overall it was pretty good for continental. Shopping Mall is just steps away from the hotel. Dinner/Restaurant options are just a couple minutes away. Broadway At The Beach is about 6 mins drive. Spoke to Mara (think I forgot her name) at front desk who we learned is also from NY. As I told her, I hope they keep up the maintenance for a very long time. Will definitely stay there again! If you’re looking for a clean hotel, away from the hustle and even if you like the hustle, I highly recommend this hotel.
3 nachten verbleven in augustus 2023
Reactie van General Manager op 15 sep 2023
Our goal is to impress everyone who stays at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall, so we're happy to hear we succeeded with you! It's great to know that you appreciated our attention to cleanliness and service and that our location was ideal for your plans. Thank you for your kind words. We look forward to your next visit.

10/10 – Uitstekend

Ariana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were stuck at the MYR airport for 10 hours and weren’t getting a flight out until the next day, so we needed last minute accommodations. I am not a fan of beach hotels I think they are more like motels so I was skeptical about booking any hotels in the area but found Homewood suites and the pictures and reviews were great so we took a chance. I was beyond pleased!! The hotel was beautiful, clean and smelled so good. The check in was flawless and I’m sorry I don’t remember the girl at the front desks name but she was amazing. So give a nice raise to the young lady who was at the desk on Friday 09/08 at 8pm!! I highly recommend this hotel!!!
1 nacht verbleven in september 2023
Reactie van General Manager op 11 sep 2023
Dear Ariana, Learning that we exceeded your expectations has made our day! We're thrilled you enjoyed your experience, and we appreciate you highlighting our hospitable team and impeccable facility. Thank you for recommending us to your fellow travelers, and we would be delighted to welcome you back any time!