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Beoordelingen van River Oaks by Palmetto Vacations

3.5 out of 5
River Oaks by Palmetto Vacations
River Oaks Drive, Myrtle Beach, SC

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 17 van 35 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 35 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 35 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 35 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 35 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

6,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Christopher

4 nachten verbleven in juni 2022

4/10 – Matig

Rebecca, CARLISLE

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The office is only open from 9-5 Mon -Fri. There is no one to speak to about any issues. Dishwasher and oven did not work. The condo was not clean.
4 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place was filthy. They didn't tell us also that they were digging up the parking lots by our condo. We had to park a 1/4 mile away. Dragging suitcases and groceries through the grass and mud. We called the management company and they had no idea of the parking conditions or the condition of the place.
7 nachten verbleven in februari 2021
Reactie van Reservations op 15 mrt 2021
Our sincerest apologies for any inconveniences especially for the construction at the resort. We have requested information from all developments to inform us of any construction so we may inform our guests of this prior to arrival.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, comfort kamer
7 nachten verbleven in augustus 2020

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in juli 2020

4/10 – Matig

Deidre

Reisde met familie
Negatief: Netheid, comfort kamer
6 nachten verbleven in juli 2020

8/10 – Goed

Shaquilla H.

Positief: Netheid
Great Place to Rent
Besides the lack of communication with how to check in and the fact that the unit I rented was not the one I confirmed online this place is GREAT!
7 nachten verbleven in juni 2020

10/10 – Uitstekend

Trenecia

Reisde met een groep
Positief: Netheid, comfort kamer
Great location, spacious and comfortable property looks like the pictures no complaints here
2 nachten verbleven in juli 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Reservations op 20 sep 2019
Thank you for your review.

6/10 – Redelijk

KELLY

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Nice location but needs Improvement
1st of all, this was a 3rd floor unit with no elevator. I had no idea. Bringing up 3 suitcases and additional bags, etc. was a nightmare. Then we had to bring them down QUIETLY at 5am when we left. NOT an easy task, especially since I have a bad knee. Also, HALF of the outlets didn't work, same with lights, and the ones that did work were really dim. There was even a light fixture missing in the ceiling with all the wires just hanging out. Could not figure out how to turn on the ceiling fan in the living room either. The shower in the guest bathroom was a literal TRICKLE. That shower head had to be 50 years old and so flimsy I couldn't even get the trickle to come out into the shower a bit. No water pressure in it. Awful. A cleaning fee was automatically added, but we were asked to take out the garbage and run the dishwasher. I mean I get it, but there is no dumpster by the unit and I didn't want to put garbage in my car. The carpets are in desperate need of a shampoo too. I will say that the location was very convenient, the unit was spacious and comfortable, and you cannot beat the view (golf course) from the screened in balcony. And the ladies at the check in office were very friendly and informative. But I'll never rent a unit on the 3rd floor again if there is no elevator.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Glenn

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. I would definitely stay here again.
2 nachten verbleven in augustus 2019
Reactie van Palmetto Vacation Rentals op 12 aug 2019
We're so glad you enjoyed your stay! We look forward to having you as our guest again!

10/10 – Uitstekend

Nicole S.

Positief: Netheid
Baseball Stat
We were in town for a baseball tournament. This place was perfect! It had all we needed and it is located in a convenient place. Thank you so much Palmetto vacations!

8/10 – Goed

JOSEPH

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Get away
Nice but Overpriced.
3 nachten verbleven in juli 2019
Reactie van Ashley- Reservations Manager op 15 jul 2019
Joseph, Thank you for your review and for choosing Palmetto Vacation Rentals. We're glad to hear you enjoyed your accommodations. Sorry, you felt it was overpriced this time of year is a very competitive time for us in keeping up with the prices of facilities around us. Give us a call and we will give you a repeat guest discount next time oyu stay with us! Hope to see you again!

8/10 – Goed

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
We had a great stay at River Oaks. After a quick trip to the store to stock up on essentials (you are staying at a residence, read: bring toilet paper and dish soap!) we could not have asked for a better location. Not looking for a beach vacation, we had the comforts of home but close to tourist activities, restaurants, shopping, etc. Though not fancy, it was comfortable and we had everything we needed: multiple pools, full kitchen, plenty of sleeping room. I would stay here again when visiting Myrtle Beach!
6 nachten verbleven in juni 2019
Reactie van Reservations op 3 jul 2019
Thank you for your review. We look forward to seeing you soon. Reservations

10/10 – Uitstekend

Lindy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
Beautiful condo with all the amenities of home. Condo we booked wasn’t available so they upgraded us to a bigger one. We would without a doubt stay here again and plan on doing so!
4 nachten verbleven in juni 2019
Reactie van Reservations op 25 jun 2019
Thank you for your review! We love to hear from guest like yourself. Look forward to seeing you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Great weekend stay.
3 nachten verbleven in juni 2019
Reactie van Reservations op 20 jun 2019
Thank you for your Review. Look forward to seeing you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Staff was nice, condo felt like we were at home, very convenient area, and overall a pretty nice stay. Everything we needed was inside and I thought that was great!
2 nachten verbleven in april 2019
Reactie van Reservations op 30 apr 2019
Thank you for your review. We look forward to seeing you again soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pros: Nicely decorated, clean Cons: No landline phone, Condo was advertised with a King-sized bed but only had a Full and a Twin in the Master bedroom
6 nachten verbleven in maart 2019
Reactie van John op 30 apr 2019
Hello, Thank you for you review. With doing the condos, sometimes that owners changes them and dose not let us know. Please give me call for you next reservation and i am sure we can find you a king size bed.

8/10 – Goed

Ardnecia, Myrtle Beach

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean room Horrible WiFi
The room was clean but I didn't like it didn't have a curtain on the back door and window. I feel that should be in the description of the room. We have an autistic son and we could sleep so we put up a blanket on the wall. Also the internet was horrible. There wasn't any cable in the guest bedroom.
7 nachten verbleven in augustus 2018
Reactie van Palmetto Vacation Rentals op 30 aug 2018
I would like to extend our most sincere apologies. I will be putting in a work order to address the curtain issue. As well as sending maintenance out to check out the cable functions. Thank you for your feedback so that we may correct these problems for the next guest.

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The condo I stayed in was beautiful. Very clean and well kept. Service at check in was great and wouldn't hesitate to go through River Oaks again.
5 nachten verbleven in augustus 2018
Reactie van Reservations op 27 aug 2018
Thank you for your review. We look forward to seeing you again soon. Reservations

10/10 – Uitstekend

Chanel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2018
Reactie van Reservations op 27 aug 2018
Thank you for your review. We look forward to seeing you again soon. Reservations

10/10 – Uitstekend

Michael, NJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a large family.
We're a family of 6 so finding a place big enough is a challenge. This place was was perfect and provided us with the comfort and space we needed. Very centrally located. All the attractions and shopping were close by. I would definitely recommend staying here.
4 nachten verbleven in augustus 2018
Reactie van Reservations op 13 aug 2018
Thank you for your review... Look forward to seeing you again soon!!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2018
Reactie van Reservations op 13 aug 2018
Thank you for your review.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We love Palmetto Rentals
The staff at Palmetti Vacation Rentals was absolutely amazing. They helped us out so much after a long hard road trip. Ashley and Meghan are amazing and were willing to help us out immediately. We loved our condo and will definitely use these guys again.
3 nachten verbleven in mei 2018
Reactie van Reservations op 5 jun 2018
Thank you for your review, Look forward to seeing you soon. Reservations

10/10 – Uitstekend

Kelly, Ft. Lauderdale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious and convenient
We rented a 2 bdrm condo, they gave us a 3bdrm, which was super spacious. View of golf course was incredible. Condo had everything one could need, except for a box of tissues. The toaster looked like someone dropped it lol, but we never cooked anything. Parking was scarce if we came back at night. One of the tubs spouts was disconnected from the wall, looks like someone tried to use caulking to attach it, which didn't work. There were plenty of towels, which is a plus for my family. Location was perfect. 5 minutes from my mom, 15 minutes from my brother, and 15 minutes from the beach. The only inconvenience was the property mgmt company (to check in/out) was also 15 minutes away. But, we would definitely stay here again, especially in our unit (bldg 12, #301)
4 nachten verbleven in maart 2018
Reactie van Resevations op 23 apr 2018
Thank you, we look forward toward your next stay.

8/10 – Goed

Leshai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very good. I did have to buy pots since there were only 4. But it was still a very good stay
5 nachten verbleven in november 2017
Thank you for your Review. Sorry about the pots, I am having housekeeping take a look at at this. Hope to see you soon. Reservations

8/10 – Goed

Garth, Fredericksburg, VA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Did not get exactly what we ordered.
This was a nice condo. It was close to everything. The only issue we had was that we ordered a king size mattress in one room, two twins in the second bedroom and a pull out sofa sleeper in the living room. We ended up getting a queen in the master bedroom, one full and one twin in the second bedroom and no sleeper sofa. It was fine because there was only five of us, but what if there were six? The unit was very clean and well maintained. Decent water pressure in the shower unless someone flushed the toilet or was taking a shower in the other bathroom. Overall we had a great stay here and I would use them again.
6 nachten verbleven in juni 2017

10/10 – Uitstekend

Adrienne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice for CCMF stay in Myrtle Beach. Love the convenience of a condo for the weekend! Had everything we needed - very well stocked. Only difficulty was that we were on the second floor and no elevator so bringin up stuff was tough.
4 nachten verbleven in juni 2017

10/10 – Uitstekend

Irene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxurious and comfortable condo
We had a great time in Myrtle Beach and particualrly when we moved to this Condo.

8/10 – Goed

Douglas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Damon M.

Positief: Personeel en service
Negatief: Comfort kamer
Not Very Good.
Well first and foremost the staff at Palmetto Vacation Rentals was friendly enough. The accomadations however, were not up to par. The venue at Rivers Oaks was not like I saw online, I thought there would be reasonable accomadations for elderly and handicapped, which was not the case. there were no elavators or ramps throughout property. I booked 2 rooms that they said would be together and that was not the case both rooms were on the 3rd floor and on different sides of the property. when I asked about thes dicrepencies, they offered to move to a different property but I would have to pay the additional cost. which I did because I was in a pickle. I did feel that I shouldn't have had to pay additionally or refunded some of my stay as I was not satisfied in the beginning. will not be using them again. Not Very Good

10/10 – Uitstekend

Kourtney C.

Positief: Netheid, personeel en service en comfort kamer
Beach trip
Enjoyed the place. Didn't like the fact that they didn't tell you what building your room is in. Just the fact of world tour 202, wasnt enough when there are six buildings with the same room number.

10/10 – Uitstekend

Donneyelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
Horrible beds, suprise bill
Short on time so I will make this quick. Keys were not in box for after hours. After wait in the rain was given an upgrade. Next morningwent to pay and they said I owed $160more than expedia because of cleaning fees, but I was not. Going to let that fly. Will never stay again. Roach in master. Beds are the worst, but condo was very spacious.