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Beoordelingen van Sand Dunes Tower Suites and Villas

3 out of 5
Sand Dunes Tower Suites and Villas
201 74th Ave N, Myrtle Beach, SC

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 102 van 469 beoordelingen" "
Gastenscore: 8 - Goed. 128 van 469 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 469 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 469 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 91 van 469 beoordelingen" "

6,2/10

Netheid

6,8/10

Personeel en service

7,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ashley

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay and easy check in.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Shabana

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van LLear op 24 feb 2024
Shabana thank you for your review. It seems we did not meet your expectations during your most recent visit. A member of management will be reaching out to you directly to see how we can better your issues. We apologize that you did not enjoy your time with us.

10/10 – Uitstekend

Jose, Charlotte

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Dillon Brown op 6 jan 2024
Jose,Thank you for the review! We are glad you enjoyed your stay and hope to see you back soon!

8/10 – Goed

maxie

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Dillon Brown op 21 dec 2023
Maxie,Thank you for the review! I am glad you had a good time, and we hope to see you back in the future.

8/10 – Goed

Marcea

Reactie van Dillon Brown op 10 dec 2023
Marcea, Thank you for the review. We are glad you enjoyed your stay, and we hope to see you back soon!

2/10 – Ontzettend slecht

Rocio

Negatief: Netheid, staat van de accommodatie en faciliteiten
The stay here was unacceptable. Do not spend your money here because it is not worth it. The place is dirty, the apartment has dead and live roaches, the beds are old and in addition we only had access to a small pool. Nothing like the picture showing this hotel. We pay a lot of money to just be in a tiny pool. And awful service. Do not waste your money here. I would not recommend it.
4 nachten verbleven in september 2023
Reactie van LLear op 19 sep 2023
Rocio thank you for your review. I apologize if you had issues while staying with us. There seems to have been some miscommunication about the pools you had access to while staying with us. Yes you had access to the pool in the complex you were housed in but you also had access to our waterpark and indoor pools as well. Even though they are not in the immediate complex you occupied they are still on the same campus i hope you will give us another try in the future..

10/10 – Uitstekend

kendra

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When i see the smiles from my kids faces and the sound of laughter, I know it was great choice for our last summer vacation!!
2 nachten verbleven in september 2023
Reactie van LLear op 18 sep 2023
Kendra thank you for the review. I would agree with you on the smiles and laughter of children. It pleases us to know they had a great time. Please come back and see us again soon.

10/10 – Uitstekend

Ruth

1 nacht verbleven in september 2023
Reactie van LLear op 15 sep 2023
Ruth thank you for the excellent review, I am glad you enjoyed your time with us. I hope to see you again in the near future

6/10 – Redelijk

Rickie

3 nachten verbleven in september 2023
Reactie van Dillon Brown op 30 sep 2023
Thank you for the review!

4/10 – Matig

Dim

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
very dirty indoor pool and jacuzzi, in need of renovation.
4 nachten verbleven in september 2023
Reactie van LLear op 10 sep 2023
Thank you for the review. We apologize that the indoor pool and jacuzzi was clean while you were here. I hope this will not hinder you from revisiting.

8/10 – Goed

Vanessa

Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023
Reactie van LLear op 30 aug 2023
Vanessa thank you for taking time to give us a review. We hope that you enjoyed your time with us and look forward to your next trip.

6/10 – Redelijk

Jean

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Some furniture was in poor condition there was a chest of drawers missing one of the drawers that was replaced while my family and I were out without being warned. Bathroom and beds are the exceptions.
6 nachten verbleven in augustus 2023
Reactie van Dillon Brown op 19 aug 2023
Jean, Thank you for the review. I apologize for the condition of the furniture during your stay. I will have the room looked over. We hope that you will come back and give us another chance in the future. Thank you

4/10 – Matig

Shakeema, Fayetteville

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
the room i sated in with my family had a bad odor e bought air fresherner nothing helped. It actually cam from the carpet smeeled old sour aand moldy. it wasnt worth what i paid. never again
2 nachten verbleven in augustus 2023
Reactie van LLear op 1 sep 2023
Shakeema thank you for your review. I apologize that you had issues with an odor while staying with us. I will certainly have the carpeting checked in the unit you occupied so we can get this taken care of quickly. I would hope that you will afford as another chance to host your vacation in the future.

4/10 – Matig

Jessica

2 nachten verbleven in augustus 2023
Reactie van LLear op 25 aug 2023
Jessica thank you for your review. I would love to speak with you further to get more insight on your review. I will be reaching out to you if that is ok.

2/10 – Ontzettend slecht

Miguel A

Reisde met familie
3 nachten verbleven in juli 2023
Reactie van Dillon Brown op 6 aug 2023
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future.

2/10 – Ontzettend slecht

mario

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is the most bad hotels for everyone I’m very disappointed with Expedia and the hotel because in this time I lost relaxed time in my vacation sleeping in each room every day and move when I made the reservation 3 months in advance I hard recomendé to everyone to not stay in this hotel is I lot stress to stay in here
4 nachten verbleven in juli 2023
Reactie van Dillon Brown op 6 aug 2023
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future.

4/10 – Matig

Víctor

6 nachten verbleven in juli 2023
Reactie van LLear op 16 aug 2023
Victor thank you for the review, I would like the opportunity to speak with you regarding the review. I will reach out to the contact information we have so i can understand how we can improve our service.

4/10 – Matig

Gaspar

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Que remplacen ya las cosas de la abitacion como la cama Las cortinas Los televisores están en muy malas condiciones ya
3 nachten verbleven in juli 2023
Reactie van Dillon Brown op 26 jul 2023
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future.

8/10 – Goed

Younes

Reisde met familie
Positief: Netheid, comfort kamer
6 nachten verbleven in juli 2023
Reactie van Management op 23 jul 2023
Thank YOu

6/10 – Redelijk

Linda

Reisde met familie en kleine kinderen
Generally not as expected
4 nachten verbleven in juli 2023
Reactie van Dillon Brown op 20 jul 2023
Linda,Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future.

4/10 – Matig

Angel

Reisde met familie
Positief: Comfort kamer
2 nachten verbleven in juli 2023
Reactie van Management op 17 jul 2023
thank you

10/10 – Uitstekend

Bethany

2 nachten verbleven in juli 2023
Reactie van Management op 11 jul 2023
Thank you

2/10 – Ontzettend slecht

Yekaterina

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Management op 30 jun 2023
Thank you for your review. We would love the chance to speak with you to understand what we can do to improve our service

4/10 – Matig

Steven

Reisde met familie en kleine kinderen
When selecting the property it was very misleading said ocean view our view was the building behind us and we had to walk a block or more to get to the beach and the same for the water park. The room had no water pressure.
4 nachten verbleven in juni 2023
Reactie van Management op 27 jun 2023
Thank you for your review

8/10 – Goed

kelly

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
There were several buildings as part of the resort. Each had its own pool and there were also some shared amenities. Parking was pretty easy, the common areas of the building we stayed in were a little dingy and there was no ac in the halls or elevator. The mattresses were very comfortable even the murphy bed. We did have to call for extra blankets for the Murphy bed as it had sheets but no blanket or comforter, we didnt use the Futon bed but it would have needed sheets too. There were originally 4 towels and washcloths - we had to ask for more since we had 4 people. Our room was clean...free of sand and hair but our kids feet were so dirty and there were some markings on the walls. Note there was kurieg and not a coffee pot as shown in the pics and there was a mini fridge not a standard fridge. I mention this because these were things important to us. We liked the vicinity to the beach, the game room, putt putt, ice cream shop and water park!! Plenty to do for kids and was close to shops, grocery, and entertainment.... Tony was on staff in our building and he was so kind and helpful. I would recommend if you want good basic accommodations.
4 nachten verbleven in juni 2023
Reactie van Management op 26 jun 2023
Thank you for your review

8/10 – Goed

Vanessa

7 nachten verbleven in juni 2023
Reactie van Management op 27 jun 2023
Thank you for your review

6/10 – Redelijk

Angela

4 nachten verbleven in juni 2023
Reactie van Management op 13 jul 2023
Thank you

6/10 – Redelijk

Daniel

Reisde met familie
4 nachten verbleven in juni 2023
Reactie van Management op 16 jun 2023
Thank you

2/10 – Ontzettend slecht

Jawana

Reisde met familie
Negatief: Netheid, comfort kamer
Bad experience
I would not recommend anyone staying here. Booked this resort online, looks nothing like the pictures on the website. I would advise no one to stay at Tower II location . Rooms were not cleaned , carpet dirty. Just do your research!
2 nachten verbleven in juni 2023
Reactie van Management op 13 jun 2023
Thank you for your review would love to speak with you more concerning your stay if you could reach out to us please

4/10 – Matig

Saira

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They need to cleaning up the suites, and give better attention in the front desk.
1 nacht verbleven in juni 2023
Reactie van Management op 5 jun 2023
Thank you

2/10 – Ontzettend slecht

Marvin

3 nachten verbleven in mei 2023
Reactie van Management op 31 mei 2023
Thank you

10/10 – Uitstekend

Sharonda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My family and I enjoyed our stay. The room was very nice, more than what I expected. We will stay again!
2 nachten verbleven in mei 2023
Reactie van Management op 22 mei 2023
Thank you for your review

8/10 – Goed

Bernice

1 nacht verbleven in mei 2023
Reactie van Dillon Brown op 4 jun 2023
Thank you for the review! We are glad you enjoyed your stay and hope to see you back soon!

10/10 – Uitstekend

NOORA

Positief: Netheid, staat van de accommodatie en faciliteiten
ا like it
2 nachten verbleven in mei 2023
Reactie van Dillon Brown op 10 mei 2023
Thank you for the review! We are glad you enjoyed your stay and hope to see you back soon!

10/10 – Uitstekend

Lateisha

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in maart 2023
Reactie van Management op 3 apr 2023
Thank you

6/10 – Redelijk

laquisa

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
There was alot of bangingdue to repairs i would assume. The fruit flies were horrible in all of the rooms. Some of the guests were screaming due to being stuck in the elevator. The phone number provided for the hotel call center was closed. My boyfriens had to walk to the office to get them help! I called 911. So imagine being stuck with no communication for help. The room set up was straight but the rest made the stay unbearable(fruit flies).
Reactie van Management op 20 mrt 2023
thank you for your review. We will certainly look into these issues and get them addressed. We hope that you were able to have a good time outside of these issues while here.

8/10 – Goed

Miguel

Reisde met familie
Positief: Netheid, comfort kamer
Good place to stay
Was good
2 nachten verbleven in februari 2023
Reactie van Dillon Brown op 23 feb 2023
Thank you for the review! We are glad you enjoyed your stay, and we hope to see you back soon!

6/10 – Redelijk

Colleen

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Our room was clean and did the trick for our two night stay but unfortunately the amenities such as the indoor pool the only pools open in February of course were extremely overcrowded and really dirty, sopping wet towels, covered the floor of the pool in the family fun zone, and the hot tub had trash and a towels surrounding it as well as stuff floating in the water. the indoor pool in the main building was cleaner, but the chlorine was so strong it was making us cough to the point I couldn’t breathe. Was hoping to use this short trip to see if this is somewhere where we would like to stay in the future for a week long vacation and it definitely is no longer on the list of contenders.
2 nachten verbleven in februari 2023
Reactie van Dillon Brown op 22 feb 2023
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future. If you ever have any complaints we would love to hear them as soon as possible so we can resolve the issues and make you stay more enjoyable.

8/10 – Goed

Crystal

1 nacht verbleven in februari 2023
Reactie van Dillon Brown op 11 mrt 2023
Thank you for the review! We are glad you enjoyed your stay and hope to see you back soon!

4/10 – Matig

Latashawinn

Reisde met familie
Negatief: Netheid
Not cleaned at all.
Dead cockroach in kitchen. Hair wrapped around bottom of toilet. Other toilet leaked at bottom floor when flushed. Toiled seat had a dirty butt stain on it. Floors was filthy not swept or mopped. Very very confusing entry and couldn't tell if this was the correct building or not. Villa 2 is not a closed in building so you will be walking outside to EVERYTHING and a block away to the indoor pool and sauna. ALSO no one answered phone after 6pm for me to call to let know about these conditions. Overall if was cleaned properly it would be a nice stay. Large for families and loved the separate rooms reminding you of home. Possibly bring more towels and a spray bottle of bleach though. Site wouldn't let me upload my photos.
1 nacht verbleven in december 2022
Reactie van Dillon Brown op 19 dec 2022
Thank you for the review. I apologize for the issues you had during your stay. We have our Front Desk staffed 24/7 for any and all issues you may have. I apologize that you could not get through to anyone. I hope that you will give us another chance and next time you stay, please come and see me and I will assist in accommodating you for the issues you had with this stay.Again, thank you for the review. We appreciate all feedback from all of our guests and I apologize for the issues you had.

10/10 – Uitstekend

yolanda, riegelwood

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Though I didn't get to enjoy the amenities because of such a short stay I was impressed with what they had to offer, loved the set up of the two bedroom villa and will stay sgain
1 nacht verbleven in oktober 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for the review! We are glad you enjoyed your stay, and we hope to see you back soon! Hopefully, you will get to enjoy all of the amenities next time.

2/10 – Ontzettend slecht

Joshua

Reisde met familie
Room had roaches. They came and sprayed and still killed 3 more after they sprayed. Wife slept with her clothes and shoes on at the table. Had 2 hours of sleep. Roaches where on the ceiling. Will not ever stay again.
1 nacht verbleven in oktober 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for your review. I apologize for the bug issues you had during your stay.

4/10 – Matig

Atdhe

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was clean and nice easy to check in but they need to do some updates on the beds. my whole body hurts.
2 nachten verbleven in oktober 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future. We will look at replacing the beds in the unit that you were staying in.

8/10 – Goed

Fernando

Reisde met familie
Positief: Netheid, comfort kamer
We arrived around 8 pm so check-in was fast and simple. We did get turned around with where to go to do check in as there are multiple building that are all part of the property. We were on the 11th floor of tower 1 . The lobby was accessed by a code and was very clean. There was no staff at our building other than to clean. Our building had a small pool 3ft-5.5ft deep it was clean and we were the only ones that used it. Both elevators worked and were usual in time. Our room was clean with two full beds , a Murphy bed and a pull out sofa. It could have slept 8 comfortably. It was clearly older and you could see small things like a few stains on the sofa, scratches on the coffee table, the toilet made a sunny sound when flushed just things like that but nothing that impacted our stay. I will say one of the beds was super uncomfortable
2 nachten verbleven in oktober 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for the review! We are glad you enjoyed your stay, and we hope to see you back soon!We will look at replacing the uncomfortable bed in the unit.

8/10 – Goed

Melba

Reisde met familie
Positief: Netheid, comfort kamer
Could be better ..bad customer service.
Roaches in both rooms, told front desk n manager, took pics. But they acted like it was the norm...no refund. No xtras. No nothing..3 hot tubs n none of them worked
3 nachten verbleven in september 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future. Please note that we do have all of our units treated every month for all bugs.

8/10 – Goed

Matthew

Reisde met familie
Very disappointed
When first arrived had a miss communication between hotels.com and the resort but after the fixed we were upgraded to to a suite for free. The staff is friendly which is a plus but the room was outdated the beds were stiff and the couch was falling apart. The kitchen was the only updated part. The water park was opened for one day out of three. But that was not what it seemed to be. I got this room because of the water park and was very dissatisfied. We won’t be returning to this resort due to the maintenance and upkeep of the place. The only good things about this place was the employees here
2 nachten verbleven in september 2022
Reactie van Dillon Brown op 23 okt 2022
Thank you for your review. I apologize for any issues you had during your stay. We hope that you will give us a second chance in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Great choice for the money.
Great location. Not enough close parking and the room amelled very sfeong of cat pee. Room was very clean, except the carpet. Overall a great place to stay for the money. The waterpark and arcade were great and located very convenient even to the villas.
3 nachten verbleven in september 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for the review! We are glad you enjoyed your stay, and we hope to see you back soon!

8/10 – Goed

Gennette

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Dillon Brown op 22 okt 2022
Thank you for the review! We are glad you enjoyed your stay, and we hope to see you back soon!

4/10 – Matig

Mark

Positief: Netheid
Negatief: Voorzieningen
4 nachten verbleven in augustus 2022

6/10 – Redelijk

Neikys

Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2022