2 buitenzwembaden, parasols voor strand/zwembad
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Beoordelingen van The Westin Denarau Island Resort & Spa, Fiji

5 out of 5
The Westin Denarau Island Resort & Spa, Fiji
Denarau Island North, P.o. Box 9081, Nadi

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 485 van 999 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 999 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 999 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 999 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 999 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

CJ, Nashville, TN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Ocean view is a pretty obstructed view. We could see just a tiny bit from far away
4 nachten verbleven in oktober 2019

8/10 – Goed

Glen

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in maart 2020
Reactie van Westin Resort op 17 mei 2020
Thank you for your feed back

8/10 – Goed

Brendon

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The Westin was a great resort. Lots of options for us to do while we were at the resort. The views were amazing. However lots of staff were of Fiji time and it took while to get food and other services. Enjoyed our stay overall.
7 nachten verbleven in maart 2020
Reactie van Westin Resort op 17 mei 2020
Thank you for your feed back

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very old, room very small & had a big water leak under our bed. Everything is overpriced and everything is chargable there is nothing that you got as a thank you or without a charge. In room dining delivery had a charge of $10FJD, there poolside dining was so overpriced that there 1L water bottle cost us $14FJD. Everything you did had a price and that was price was almost double if not triple. Disgusting ethics and just highway robbery. Hotel was old, dark everywhere you went and very outdated. Taxi's were again a big rip off also from the Hotel. Would not visit again and would not recommend to anyone. RIP OFF!
6 nachten verbleven in maart 2020

8/10 – Goed

Ken, Brisbane Qld

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very caring and look after you well. The resort will need to undergo some maintenance. There are leaks in the roof, not bad but a nuisance.
9 nachten verbleven in maart 2020

8/10 – Goed

Adman, Cave Creek

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really liked the room. Very spacious. Pool area was really nice, breakfast buffet was really good
6 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Great facilities generally and good staff Starting to show it's age- footpaths damaged, pool a bit tired, and room aircon VERY noisy
5 nachten verbleven in maart 2020

8/10 – Goed

kristy, Australia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great service, but not much food around and very pricy.
4 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our second stay at the Westin and again the staff were fantastic, the swimming pools are great, the adults only pool is very relaxing and the feel of the resort is Fijian (not a concrete jungle like some other resorts). We last visited the Westin 2 years ago when it was not a Marriott hotel. Some things have changed, including a hike up in prices of cocktails and beers. The restaurant is now Indian cuisine, bathrooms have been renovated and updated with a separate shower and bath, plus the wifi is great. Although this is the oldest resort on Denerau we love the Westin the most because it has a homely feel. Buffet breakfast is good and fulfills most tastes, the omelette station is always the standout! The Westin is due to be closed and renovated at the end of 2020, I hope that the Marriott chain does not change it too much, however it would be great to see prices of drinks not outlandish, the decks around the pools repaired (as some were looking very unsafe) and some consistency in their activities program. Thanks again for a lovely stay, we will return to check out the updated Westin after renovations are complete.
11 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were absolutely amazing, beautiful with children and the restaurant staff are unbelievable Loved every second of my stay and will be coming back for my second trip this year Thank you to all the staff that were so friendly and helpful.
6 nachten verbleven in februari 2020

10/10 – Uitstekend

Amit

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Housekeeping
Not very happy with housekeeping. my Baby needed to sleep but when we got back from the pools we saw our rooms housekeeping wasn’t done, all the other rooms next to us was done but our room was a mess, don’t like it
2 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3rd time staying at the Westin and it just keeps getting better.
5 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place to stay. Selection at breakfast could be better.
5 nachten verbleven in februari 2020
Reactie van Sheraton Tokoriki Fiji op 20 feb 2020
Thank you for staying with us!! We appreciate your feedback.

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in februari 2020
Reactie van Sheraton Tokoriki Fiji op 20 feb 2020
Thank you for staying with us!! We appreciate your feedback.

10/10 – Uitstekend

Georgie, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beatiful surroundings, room very close to the beach, friendly staff
3 nachten verbleven in februari 2020
Reactie van Sheraton Tokoriki op 15 feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice property and very attentive staff, but rooms are a bit dated, especially bathrooms.
2 nachten verbleven in februari 2020
Reactie van Sheraton Tokoriki Hotel op 15 feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

13 nachten verbleven in januari 2020
Reactie van Sheraton Tokoriki Resort op 15 feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

AJ, Auckland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great property where the staff were outstanding and really made the holiday so much more enjoyable. Property was looking a little tired but understand they are about to go through renovations.
5 nachten verbleven in januari 2020
Reactie van Sheraton Tokoriki Resort op 15 feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and always ready to help with a suggestion for dinner or activity. We wish there was access to the ocean
13 nachten verbleven in januari 2020
Reactie van The Westin Resort op 6 feb 2020
Thank you for staying with us! We appreciate your feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van The Westin Resort op 6 feb 2020
Thank you for staying with us! We appreciate your feedback.

8/10 – Goed

BarbV, Chicago

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful. Not only can you use the Westin but you can also use the Sheraton Resort. The staff is nice and the resort has everything you need. It is also conveniently located near the port, restaurants and excursions. The breakfast became a little repetitive so that was a bummer. Other than that the staff was nice but not very knowledgeable about certain things. For example where to get ice and things like that but I would definitely stay there again.
5 nachten verbleven in januari 2020
Reactie van WESTIN op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel asked for my arrival information two days prior and I told them I would arrive at 5:30 am. They confirmed the information. Upon arrival, i was told no room was ready for me. I finally checked into a room at approximately noon. While waiting, i was told i could to showers at the adult pool to change clothes. For the first four days, i did not have hot water in the shower. I complained to the front desk twice a day until it was fixed. For my departure, my flight left at 9:40pm and my shuttle, arranged via the hotel service, was to depart at 6:15pm. I asked to a late checkout and was told noon was the latest. When asked again, Ora said 2pm and anything after that i would be charged $25 per hour. I advised i was a Bonvoy member, had stayed at the property for eight nights and spent over $2,200 during my stay, in addition to paying for my room, they called and got approval for me to stay in my room until 5pm. There was no other place in the hotel that was air conditioned. What a joke!
8 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Andrew, Gold Coast

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The Westin could use a revamp. It is a little tired, but so are some of the other resorts we visited in Fiji. The staff are very friendly. Don’t expect anything in a rush, as pretty much everyone is on ‘Fiji time’. Room service can take an hour.The accommodation is ok, but the bathrooms are terrible and need a huge overhaul. I don’t think it deserves its 5 star rating. Our aircon didn’t work as well as it should and the safe malfunctioned half way through our stay. Drinks especially are quite expensive. We did expect to pay more while staying at a resort, but other higher end resorts next door have significantly cheaper prices. Day spa was nice, but again pricey. The main pool is pretty good, and the adults only pool is very nice. Pool towels are often scarce so hold onto the ones you have for a day or two and then see if they have laundered new ones. The gym is fantastic. If we were to visit Fiji again, we wouldn’t stay in Denarau, we would stay at one of the outer island resorts that has nicer beaches and snorkeling etc. Westin doesn’t have a beach front that you can walk along. Plenty of activities on offer. Don’t get sucked in to buying from the little outdoor ‘market’ they have set up as the prices are triple what you will pay at the ‘ jacks on Fiji’ souvenir shop literally a few metres away. Having said that the wooden souvenirs in jacks are significantly more expensive than even the airport prices so it pays to shops around if you don’t want to be ripped off.
7 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van k op 30 jan 2020
Thank you for your comments and feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Majority of staff were super friendly. Breakfast was disappointing with limited choices, however loved the fresh juice bar. A guest laundry would be preferable. Overall I would highly recommend the Westin and will stay there again.
6 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The services were excellent especially the porters. The hotel really needs updating and ground floor beachfront limited privacy as other guests walked passed
6 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Jules, Australia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location near surrounding hotels and eateries. We noticed this hotel was not as windy as other hotels during wet season and also have very friendly staff!
5 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My family and I enjoyed the pool. The pool was by far better than the Sheraton and had more seating options around. However, we couldn’t find the adults only pool.
7 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Leonie, Melbourne

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The adults only pool is fabulous. The resort needs a spruce up in areas, but the facilities are great. Food is fine although not a huge range of choices.
7 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great surroundings, friendly staff and excellent facilities
5 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay, great facilities and atmosphere.The pools are quite cold. If you have room service food there is 45minutes wait time which can be long if you have young kids. They do take that long
5 nachten verbleven in september 2019
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
The breakfast is so bad and there are bed bugs in our room, room service guys said change mattes
5 nachten verbleven in december 2019
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2019
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 – Redelijk

CharmaineJoy, Melbourne

Reisde met partner
Positief: Personeel en service, voorzieningen
The property is a little tired now. Staff are friendly and service is good. The cost of everything is wildly inflated and not particularly great food etc. Book with caution.
7 nachten verbleven in december 2019
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

MM, Sydney

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with a wide range of breakfast options at the buffet. The bed was heavenly and the upgraded bathroom in the Spa plunge pool room was very special. Staff were very friendly and helpful. There are many options for dining within a 1 km walk along the waterfront.
6 nachten verbleven in december 2019
Reactie van Westin op 4 feb 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff are very good especially concierge staff Rooms are tired and need an upgrade for what you pay for them they are not value for money
5 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Geverifieerde reiziger

8 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Must stay
Excellent resort
3 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked a lot of things at the Westin but one thing they should improve is the pool especially when talk about adult and kids... They should have an adult only
7 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in januari 2020
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Lillian, Sydney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are extremely friendly and accommodating (especially with a toddler). The Westin is not too modern in style which is what we wanted. Just a 5 minute bus ride to the main port where there are good restaurants and shopping options, A good place to stay if you have a young family.
6 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Kerry, Queensland

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The cyclone hit and property was a bit of a mess. Not there fault but clean up could of been done a lot quicker.
4 nachten verbleven in december 2019
Reactie van The Westin Resort op 5 feb 2020
Thanks for staying with us. We appreciate your feedback!